Big O Tires

Superior service. Fair price. Good tires. Great warranty. I’ve been a customer for over 21 years and plan to remain there for as long as they will let me!

Went in to have a tire plugged, employees told me it would be 30 minutes approximately for repair. Explained that I had to take my child to school and they proceeded to stand around and talk instead of starting on the repair. After 15 mins of this I decided to leave. Will not be returning. This used to be a good establishment and has went VERY FAR DOWNHILL

Friendly faces and transparent knowledge.
I was greeted friendly as soon as I walked in the business.
My car had a leaky tire and was immediately addressed.

This team did such a great job on my service requests.  I had bought a truck with issues and they were able to diagnose and problem solved with ease...  The balance they did is amazing giving the specs they had to deal with ... And even helped me through the trouble of sizing appropriate future purchase ... Great job team

They didn't fix the car right and I took it back three times finally I had to take it to the car dealer and have them fix it ending up spending hundreds of dollars more because they screwed up not the work on my car.  Beware they will lie to you about everything.

RNR Tire Express

Tires and Rims are an investment, of that there is no doubt, so when my best friend recommended going to RNR Tire, I had to check into it. Wednesday I went to do just that. Convenient! Not far away, a good location, and easy to find. First time I have had tires put on—all the way around in a very long time. Jeremy, put me at ease with the process. Once it was all set and done and my new wheels were ready, I was excited and very happy with the set I bought. The added benefits that go along with the tires, (maintenance and protection for the tires and rims—definitely are worth it). I’m working with Jeremy, I felt at ease, to me everything was clearly explained and he answered any questions I had. I went in on Friday to do the final alignment and torque adjustment and the ride in my vehicle was BETTER than the initial visit. I would definitely recommend RNR Tire based on this experience to others.

I needed a replacement wheel balanced real quick as my daughter bent the drivers front rim hitting a curb. She had to head for work in the next hour so the guys were real busy but got the tire done in about 10 minutes. Great service and really nice crew.

I paid every week on my account all the way until I got down to $210. And then I ran into some personal problems, and did not talk to R&R for like 2 weeks, whenever I got back in touch with them I told them what had happened and they paid my tires off for me.  I've never heard of a commercial company doing that in my life. They are amazing, they are awesome. I highly recommend them to anyone.

Amazing and quick service! I came to RNR Tire because I was unsure why my tire was losing air. They quickly took me in even though I didn’t have an appointment. They were able to find that a nail was stuck in my tire and fixed it for me. It took less than 30 minutes and I was out of there! Justin and Joe were great help and so kind.

First, I want to say the guys are really caring and easy to talk to and the service is great. Wheels are excellent and couldn’t be happier. Thanks to Jeremy for being the guy you are helping me. God Bless.

Big O's Lube & Services

Their honest an they get the job done and do it right ,, best auto repair shop in our area , hands down!

Very professional, friendly and honest business enterprise. I always feel they care for their customers ( owners Chad and Liza - including their staff ) as they fix  our car. May God continue to bless them, their families and all  their endeavors.

They are a speedy service and got it done for a cheaper price because they were able to salvage old parts.
Definitely taking all my vehicles there.

Great Service. Reasonable prices. Fast response. They were able to replace a front bearing assembly on my Yukon the same day I had it towed in. I picked it up that evening.

Great place! Straight up, helpful, wonderful people!

S & S Body and Paint

Would not recommend. I loved how the truck looked when I first got it. But a week later it started rusting again and I know I didn’t get new metal put on but just a week later it started rusting. I knew it wouldn’t last forever but that’s ridiculous. Very friendly and pricing isn’t too bad. But if you use this company go all the way because what I paid for and what I got was disappointing. The paint was very good though. Matched perfectly. I just wish it would have lasted longer than a week before rusting again.

I was recommended the shop by mechanic, To get my 2010 Camaro front nose clip fixed, The 10 mm bolts on the inside the Fender well We're spinning, Took it to them they did one side but not the other, Now I'm stuck trying to put my new headlights on and can't get the front clip off

3rd time using Seth for body work and I couldn't recommend them higher.  Quality  work at a reasonable price.

Thompson & Sons Body Work

Took my 2014 charger to have the front bumper and fender painted and put on.    Got it back and they didn’t blend it at all into the older paint and told me it wasn’t included in the overall price.       This is something that should’ve been clearly stated in the initial estimate because most,  if not all body shops automatically include blending your new parts in an estimate. They tried to make me pay another $500 to have the work done when it was their error.   Handled poorly.   I will not return.

This place is amazing! Took my car in to get body work done. They said it would take about a week, only took them 5 days and it was ready. The car looks amazing, as good as it did when I bought it. Hopefully I never need bodywork done again, but if I do, Thompsons will be the place I go to!

This place used to be a great place to take your vehicle quality of work, thoroughness of work and diagnostics, and customer service was the best around, but recently customer service has tanked, they pride themselves as “service after the original service is done” that sets them apart from other body shops, however recently even this is not true.  Chris the owner used to actually do a fine job running the business and taking care of the customers as if they were his own vehicles (actual statement I was told by him about 2 vehicles ago when I had them do that work). However Chris is hardly ever able to be caught as he’s always out and taken the day off, which leaves the business operations up to the front office which has proven multiple times that there is not a clue as to what is going on. When you ask where the ball is dropped, it’s a blame game and I didn’t know.  (Happened atleast 2 times for this vehicle). One person is not there and they were left holding the rein......and no one is talking to each other.....Customers vehicles arrive and they are just now figuring out that parts should have been ordered and weren’t.....issues after the body work was done and after a month of trying to work with them, they say they can’t find anything wrong with it......this equates to several days of a customer being without their vehicle......even when they are finished with the car, you have to stay on top of it or else it will sit in their lot all day after they can’t do anything with it or are finished with it.  I had to take it somewhere else to find another over $2000 worth of work that was part of the problem I was complaining about the 1st hour after pickup from a completed repair.

Their body work is second to none......everything else, has went down hill exponentially. Especially now that Chris isn’t manning the ship fully.

I would not wish my experience on anyone. I’ve had 5 vehicles worked on over the last 10 years here without even questioning where I would send my vehicles. And unfortunately would not take another vehicle here.

Hopefully they see this and can make some better decisions when dealing with their loyal customers and maybe get control of their business again, but for this instance and any time in the future I will not go back to them unless forced to due to warranty repair that HAS to HAPPEN.  It’s really a shame, their body work is second to none, the rest of the headaches is not worth the best body work.

Hope this helps you in finding a body shop that will take care of you before, during, and after.  This is currently not the shop.

I hit a deer and messed the front end of my car up pretty bad. I took it to Thomson’s and they had the car done in a week, the paint was perfectly matched and blended and the car looks better than when I bought it! They even fixed a small dent unrelated to the accident without me asking and didn’t charge me for it. The attention to detail was outstanding! I won’t take my vehicles anywhere else!

We had an "instance" where Thompson and sons was used to tow and store our truck...it happened on a Friday night so I was very concerned that Monday I would be facing a mess...this was the EASIEST BEST towing and body shop experience I have ever had and I want to give a special about out to the owner for her great taste in purses!!! Good people doing good things!!! Thank you!!!

Shepherds Chevrolet - Body Shop

Midas

Brian and his team ROCK! They were able to figure out a complicated electrical problem with my vehicle and adjudicate accordingly. True professionals! Impeccable, courteous service at a very fair price! I highly recommend Midas in Roosevelt Park/Muskegon! If I could give 10 stars, I would do so!

My mom went here and they were very nice. They put all info online according to VIN # so whenever a car  is sold to someone else they are able to track repairs done on the car. I think that's a valuable service. Most car repair places dont bother to do that.

I am a first time customer and if/when I need services again, I will definitely be back. I liked the option to schedule online & the quick confirmation I received. Staff was friendly, communicative, and helpful. I was quoted an hour for my services and it only took 40 minutes. The price was fair and the work was well done.

They got me in the same day, as long as I could leave my vehicle overnight. No problem since I needed work done quick and competitor's quoted a week or more out.
Very professional and personable! The mechanic called me to talk about my options and was very clear about what was needed right away and what could safely wait a bit longer, which I appreciated. I think his name was Jacob.
I would recommend this shop!

I’ve used midas for all of my car needs, oil changes, tire replacements and several, several engine repairs. I haven’t had very good luck with my car but midas has made it manageable. Debbie is always incredibly nice and welcoming! The mechanics are always quick and thorough, being sure to explain every step along the way. I will not take my car anywhere else!!! Highly recommend!!!

Had an appointment today for new tires. This place was great at first and repaired our brakes and set up a payment plan. Things happened and the last payment became delinquent. I apologized and we remedied the payment. But because of the last payment being late, we no longer qualified for a payment plan. So the amount we were hung up on was a whooping $40. Now you’ve lost a sale of over a $1.000. The person I had the misfortune of encountering was rude and condescending. Customer service 101, when the customer is frustrated NEVER match the energy of the upset customer. So this very nice guy named Austin came out to smooth over the exchange with the rude and condescending person. Although, I appreciate his efforts. I will NEVER utilize their services again. I’m not unreasonable and I understand policy. But how she spoke to me was insane. They definitely need more customer service training and more decent employees like Austin. Thanks for trying to help, but NEVER again will we use this outfit.

One of the best tire shops down in Muskegon, if your looking for people that care about you and your safety this is the place to go, and they stayed open after hours to take care of me to make sure I got back on the road safely 5 stars Forsure! Thanks guys! The best

The guys went above and beyond to help me out while I was working  in Muskegon I had trouble with a company truck tire losing air when everyone else was to booked up to get me in these guys actually cared and did not want me to be stranded hours from home although I got the leak to stop from a couple cans of fixaflate and told them I thought I was good to go and I appreciated all they was willing to help me out they still came out to double check my tire before I left.
Big shout out to all you guys at
RNR TIRE EXPRESS

These guys are awesome! I had an unfortunate damaged tire the night before calling them first thing in the morning and they did what they were able to, so I could be back on the road. Quick and helpful service. Thank you guys very much! Looking forward to doing more business with you!

You can trust these guys!  My wife's car had a slow leak and i wanted to get it fixed as soon as possible.  We're not from the area and went to 6 other tire shops in the Whitehall and Muskegon area before we found RNR who was able to take care of us.

I took the kids to pizza hut next door while they worked on the tire.  After our late lunch I went back in to pay them.  I was told there was no charge.  It was a valve stem issue that only took 5 minutes to fix and he didn't feel comfortable charging for that.

Considering that our visit was extended due to lunch, I had no way of knowing how long the actual repair took. They could have easily charged me for an hour's worth of work and concocted a plausible excuse, but they chose not to. They completed the repair, refrained from billing me, and sent us on our way.

Had I been a local resident, this would undoubtedly be my go-to place for tire-related matters. Even though I'm not, I hope this review adequately conveys the gratitude I feel for their exceptional service and unwavering integrity.

Glass Doctor of Goshen

I had one window glass replaced this month. Office associates are friendly. Technician Myron and his crew are very professional and knowledgeable about the job. They were on time and finished job within one hour.  Highly recommended!

Professional good quality replacement of broken window.  A small inconvenience when they said they would be at the house on a particular day between noon and 4 and then we got a call at 3:30 that they needed to reschedule to the following day.  Luckily, we had flexibility and it wasn't a big deal, but it could have been if we had to take off work or something else scheduled.  Slight inconvenience but overall, a job well done!

I rarely write reviews but I want to thank Chip, Matt, Myron and the rest of the crew for an outstanding job replacing our large arch window in the foyer. Great teamwork, fast turnaround and awesome finished product! Thanks guys!!

Setting up an appointment was so easy through their website. The service technician, Myron, was very professional and replaced the class in a storm window carefully and quickly. I definitely would recommend Glass Doctor of Goshen!

Glass doctor has been great to work with! Very prompt service. Would recommend them for any of your glass needs.

Indiana Paint & Collision

Recently had my wife's CR-V in for a paint job on the tailgate.   Omar and his wife were great with the quote, scheduling, paint work and follow-up.  Customer service was top notch.  They did such a good job, I brought my son's Accord in for a buff and polish.  Really cleaned it up and brought back the original shine.  I would highly recommend!!

My '22 Bronco got roofing adhesive overspray on it.  100% covered. The staff at Indiana Paint & Collision helped me out big time.  They clay-barred the entire Bronco, from roof to rockers, bumper to bumper.  I got it back in 2.5 hours and it looks brand new.  What a great job the staff did on it.

Just picked up our 2012 Chevy Equinox after it had been involved in an accident.  Car looks great and drives well!  Omar and Rose are honest and easy to communicate with and we were able to get the repairs done quickly at reasonable cost!  The car had even been detailed in & out!  Hope we don't need their services again, however would definitely return if needed.

Very friendly, and great work provided in a timely manner. I also really appreciated that they had a courtesy vehicle they let me use while they replaced the bumper on my car. I'll definitely come back again if I need bodywork done on my vehicle.

Loved the service I received here! I got multiple quotes for the service I needed and Indiana Paint and Collision was by far the most affordable and easiest to work with. Others in the area quoted me almost three times the price. The people here were also super friendly and communicative, I would definitely recommend to anyone!

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