Midas

PROS:Went in as a walk in. Friendly. Nice service writer. Let me know about the wait. He didn’t have to take my car in, but he Did.
Cons: told me I can get another car I have serviced after he was done with the one I brought in. Went back to get the car and drop off the 2nd car only to be told if I’m gonna leave it over night because he had 2 other cars to service.
Also I was over charged for an oil change and for a small car synthetic blend took only 4quarts was supposed to do a complementary tire rotation with service  that wasn’t done asked to check a tire since it has a small leak automatically said it would be 45 dollars extra. Get charged for oil disposal fee when that’s part of an oil change.
Employees don’t make up the fee prices but the employees were nice. Professional.
Will not go back there for an oil change. Though.

I used their website to find and alignment and tire package. It listed participating stores. This one was listed but refused to honor promotion. Pep Boys said they would honor Midas’s promotion. Go to Pep Boys.

Oil change take at least 2 hours even though I scheduled for service already. The employee said they are super busy. Ok I believe that because I saw there are only 2 people in the shop. Wasted my time !!!!

Amazing experience! Explained work that needed to be done and answered questions fast and clearly. Work was done fast. Very good prices. Definitely coming back here (Fullerton Chicago)!

We were recommended to try Midas after our appointment with another establishment fell through. The service we received was above and beyond they took us in that same day! ; went in for a coolant flush & oil change. When we needed to come back and have the coolant checked again (it was an over due service that we had avoided) they were willing to wait for our return even though they’d be closing early. The gentlemen found the last air pockets in the system and the car was good to go. They were very thoughtful in checking in on us afterwards to make sure the car was running well. We were very pleased with this service and the wait time wasn’t too long, but the location also(Logan square) gave opportunity to explore the  neighborhood shops which was great and allowed us to run more errands in the meantime. We will visit again in the future!

Armitage Auto Repair and Body Shop

Thank you so much! I am a driver and had so many accidents, tried so many auto service place , Levent’s (Leo’s) place and service is the best. The team is very knowledgeable and kind. They give you updates every time! They are also so on time to return your car! About the price , this is the only place that I got reasonable price. Check my other reviews out on google. I had work with couple places but the outcome was losing my time and effort! ARMITAGE Auto service will give the best service. That is why I gave my both cars to them! They have one of the unique seat at their office lol. It’s airplane seats!

Was very pleased with my experience here!  Excellent workmanship. Left my car for body work (misjudged a parking spot bug time) while I was out of town and was elated that it was ready in 3 business day, not the 4 I was originally quoted.  Family owned. Neighborhood business!

This was the best experience I've had at an auto repair shop. The pricing was great and the quality of the work was impressive. I came in for some paint work and when I came to pick up my car, I forgot which side the damage was on because they did such a great job. They were super quick and very responsive with communication updates. Will be going back here for any future auto repairs.

If I could give six stars, I would! Very prompt service and smooth coordination with my car insurance provider meant that our repairs happened sooner than anticipated—and the repairs are so well done that the car looks like new. Amazing customer service and quality repair work at fair and honest prices. A gem in the neighborhood.

Armitage auto repair did a great job repairing basically one of my cars entire exterior, they repaired years of damage that had piled up. I didn’t want to try and use my insurance. The shop worked with me on the overall cost to meet my budget and they completed it on-time and the appearance is perfect. Plus they cleaned the interior.

The Body Shop

They are the best guys to work with if your car has a damage. Had a damage on my bumper and a hood everyone told me to replace both but these guys repaired it so well that no one can tell that it was involved in any damages.

Fixed the fender and hood on my Tesla for a fraction of the price of other body shops.   Car looks brand new again.  Highly recommend.

Gave me a great deal and handled with an expertise level of professionalism. I got 4 estimates before coming here and I’m so glad I found them. I HIGHLY recommend using these services! They did an amazing job.

This Place is so notorious for insurance fraud.i add 2 images,please look on it.you all see 2 dots on the bumper.He charge $1377.40 to fix it.my car accidently touch this car,the lady called police ,the police suggest to no need to file a police report because only need a paint touch up or cash settlement...But she wants the police report and go with the insurance company to fix her car.we agree because she have the right to do that.She lives in Rolling Meadows but she went to 5820 N western Ave Chicago to fix a  scratch.....it's hard to believe she travelled 55 minutes to fix the scratch...there are 100's of body shop on her way to chicago.and she select the notorious shop...that's really  doubtful.
To fix it insurance give an estimate for $380 which is a reasonable price.
But he file a supplementary to fix this which is hard to believe it and charged $897.15 as supplementary claim.moreover he owned a car rental company and charged  extra days for the even they fixed the car....
I am sure that i am not only the victim of his insurance fraud.....
you all need to come forward and report to the your insurance company fraud department,Illinois department of insurance and national insurance fraud reporting agency......
he desire jail time for this  insurance  fraud.....

I know I found the right body shop for my Q5. The manager Tim was friendly, clear and did everything I needed for a fair price. The work that was done was great, and every aspect of this business is cause for me to return when needed (which will hopefully not be too soon... LOL)

Erie-LaSalle Body Shop and Car Care Centers

BEWARE!!!!    If I could give zero (0) stars I absolutely would.  Do NOT waste your time or money on this shop or any of their additional locations.   My vehicle was returned to me in the exact same way it was when it was dropped off for repair.  This body shop did not repair, they painted over a cracked damaged bumper after being rear-ended.   They proceeded to try to explain to me in a rude manner that “repairs were not necessary “!   Isn’t this why you take your damaged vehicle to a body shop?  For repairs?   Why bill my insurance over $3000?  Why accept the vehicle in the first place?  And when I call to get information and my insurance involved, I was offered to take the vehicle back to “fix what should’ve been done”.  Not going to waste more time, money, and oxygen on this rude, fraudulent business.
Please look at the photos below for proof.  This is the condition of the car after alleged repairs were done.

This is the place to go if you’ve been in an accident and need body work done! The receptionist is very clear and through when explaining everything necessary for the service. The mechanic Steven is professional, friendly and very clear and patient. The whole staff is polite and welcoming. Erie-Lasalle did an amazing job on my vehicle and I would recommend to anyone and to everyone I could to get your services done here. They are fast, efficient, clear with instruction and provide great service overall . It was my first accident, and first experience having to trust someone with my vehicle and they did outstanding. They’re trust worthy, honest, and thorough. Everything you’d want in a company that is managing service on your vehicle.

A one week repair took 3 weeks because they messed up the paint. Fast forward 3 years later and this is what I’m left with. A back yard quality repair. There is more bondo on this repair than a junk car in a junk yard.

Spoke to the shop and received the response of “I wasn’t here back then so I don’t know what to tell you.”

This shop was a preferred shop of State Farm.

Response to the owner:
State Farm has not sided with you. They are sending an adjuster to inspect the car first. Doesn’t seem like an honest practice to misrepresent facts.

Additionally, the fact that there is this much filler on a repair is unacceptable by any decent shop, let alone one with your high reputation. Sometimes owning up to mistakes goes a long way. And a quarter inch thickness of filler is definitely a mistake.

I said to my wife, "I love it when you go to a service and everything goes down as it should; professionals!" Someone dinged our car, which is always a PITA to handle, between Insurance and being without a car, but Erie_LaSalle and stephen were fantastic. Pros.

I would like to know when you will transfer me the money for the phone stand that was stolen from your workshop. You yourself said that you would pay. I'm waiting for the second week. The second question is when can I pick up my key, almost two months have passed since the repair. I initially gave you the original key, and in return I received a regular old-style key. Third, this is the back seat. Your employee said it will be in January, okay I can wait. Let's solve the issue now with the key and the phone stand. I didn’t want to write here, but I had to because you don’t answer my messages.

The Windshield Doctor & Auto Body

They do really good work. Mr. Williams and his employees are very professional.

Took great care of me. Was in and out in no time. Very friendly. Great customer service. Window looks great

How can I give him a rating if they haven't done any work yet I went in for a quote two days ago and still haven't got a phone call back yet

Crash Champions Collision Repair

They lie. Don't keep promises. There is no such thing as a warranty for their work. When you pick up your car it's done. They are very polite and friendly when they want to get the job. Mediocre results after that. DO NOT RECOMMEND IT!

I repaired my rear bumper here in June 2022. I picked this body shop because they give a lifetime warranty for their work. When I came to pick up the car, the bumper was painted unevenly, and the paint appeared wavy and had many layers (thick). I am a woman and I could tell how bad it was at the first sight. They asked me to wait while they fix it. After 20 mins they brought the car with barely noticeable improvements. They buffed it real quick and hoped it helped. As a result, my husband picked up a car another day.
After a few weeks and a few car washes on all plastic parts of the rear bumper, license plate frame, and parking sensor appeared some white stripes and stains. It looked like it was because of some paint remover spilled on black plastic. Pls, see pics attached.
In 3 months I scratched my left door and I came back to this body shop hoping they will fix the issue with plastic parts under their warranty (obviously they used paint remover when tried to fix uneven paint and messed up color of plastic).
When they accepted the car the second time they promised to fix it and also buff some car parts as “compensation” for the inconvenience. When they’ve done the main repair they not only didn't fix the “warranty” issue, they also didn't do any buffing the promised. When my husband called them again they told that they can't do anything and basically it is our problem. No one denied it was their fault they “just could not do anything here”....(as the only fix is to replace the plastic. They tried to cover it with paint or some sort of plastic renewal spray but after a few days it always came off).

I was connected to crash champions as part of an insurance repair. The reviews looked good so I had no issues going there.

I took my car in for assessment and was told to bring it back when the parts were delivered.

Approx four weeks later I come back as planned. Shortly after dropping the car off I get a call to tell me the parts they ordered were incorrect so they’ll order the correct parts but that will be a few weeks.

I go back to collect my car the next day.

Upon opening the trunk I see that someone has been in the spare wheel well and left the locking nut in the trunk. A little unusual, why would anyone need to remove the spare tire??? I open up the hatch and see that the spare wheel and the tool kit have been removed…..

I call to let the workshop know it’s missing and am told that they didn’t take it out, they had no reason to…I ask who else could’ve accessed the vehicle and they tell me no-one.

After several attempts to speak to a manager I inform the receptionist that I’ll be forced to call the police if it’s not returned. Shortly after she returns my call to let me know that the wheel has been found.

My wife takes the car back and the wheel is replaced. No apology, no explanation. She asks about the missing toolkit to which they reply that it must be lost, but they’ll order a new one…..eight weeks later and I’m still waiting.

Poor customer service and rushed shotty work. I have been waiting 2 weeks for the manager Fernando to call me back who always seems to be in a “meeting”. I got tired of a calling and I am not happy.

I had to return several times after my repair was done because they forgot to fix some electrical work. My sport/eco mode button wasn’t working and Victor my service tech said I would have to return another day when they had time because the repair required his guys to remove the entire center console.   Then, a few days after I get my car back I notice the car charger port was not working and had to return yet again. This time, they damaged my center console because I can see where they stuck the trim removal tool in several spots leaving chips and dent marks on a brand new center console. They clearly rushed through this work and now I’m left with this and to top it off, the usb port no longer illuminates like it did before so it’s difficult to find the port in the nighttime.

Fernando, if you’re reading this please do the right thing here. My phone number is on file and I would like this taken care of asap. I will not me recommending this repair shop to anybody at this point.

Great service with a professional team that provides quality results. This is the second car that Euro Collision has performed body repairs and both times outstanding work. The parts are a perfect fit and the color is an exact match. I would highly recommend Euro Collision!

Brought my car here for them to replace a door. They forgot to include sound insulation pads and my car door lock didn’t work properly, so I had to bring it back. The repair person acted like I was the idiot for them not doing the repair properly, he said they didn’t replace the lock (shouldn’t it function properly with the repair?) and that they must have “forgot” to order the sound pads. Getting back in to get it resolved has been a disorganized mess and a total headache. I will not come back here for repairs in the future since they can’t simply do it right the first time.

Beyond the outstanding service I received, the overall atmosphere at Midas on Clybourn was welcoming and organized. The facility was clean and well-maintained, reflecting the professionalism and care that goes into every aspect of their operations. I had an incredible experience at Midas on Clybourn in Chicago. Joey was incredibly helpful, kind, and worked a miracle to get my flat tire repaired in just 30 minutes. I'm so grateful for their exceptional service and highly recommend them. Thank you, Joey and the team at Midas on Clybourn!

I usually take my car to the dealership for maintenance but I recently got a new car and the closest dealer is 45 minutes away. I decided to try this Midas location and my experience was great. The person tending the register was very friendly. I was only there for an oil change but they had me in and out in about 45 minutes which might be the fastest time I've had my oil changed. Will be back!

I had a wonderful experience here! There was a nail in our tire - I was able to make an appointment and it was fixed within 1 hour. I will be returning if any other auto issues and highly recommend this place if you’re in need of a local neighborhood spot

These guys work fast, are extremely professional, and generous!  Brought my car in with an exhaust issue and a flat tire. They diagnosed the exhaust issue as something that needed a specialist and put my full spare on for me at NO charge. Really good dudes there. They earned themselves a customer.

Would 10/10 recommend this Midas location- I now don’t dread getting my car repaired. The first place I’ve gone in Chicago where I felt they genuinely had concern for my issue vs trying to make a profit. The facility was clean and they actually hold to their appointment scheduled- so when you get there for your appointment, there’s very little waiting around and they immediately start on your vehicle.

Adam was fantastic and made it an easy breezy experience getting my tire repaired. He made the entire experience efficient and got my car back in a super timely manner!!

I was surprised at the very professional service and the honest recommendations that were done by the manager that would save me money on my car repair. He also offered recommendation on other services (like rim repair shops) that helped with my issues. They made me feel like they really cared about my car's issues and were committed to fixing them, this does not happen often, I have to say. So I'm definitely coming back and will trust future service to this shop.

I brought my car here for a simple repair. But was told my car needed additional repairs. They offered some discounts.

I stood with the original repairs + what made sense vs the over sell of alleged repairs needed. My car is still fairly new. I ended up taking my car to a different mechanic to get a second opinion. Sure enough, they told me my car didn’t need the repairs this Midas location was claiming I needed.

At this point I’m fairly certain. I highly recommend you to take your vehicle to a different location. Don’t allow yourself to get ripped off! Of course they throw discounts at you; it sweetens the scam.

If you like to be respected & not taken advantage of save yourself some time and money and take your car elsewhere. I initially brought my car here for an oil change. That led to them telling me I needed almost two thousand dollars worth of repairs. After getting those repairs, I picked up my vehicle and immediately noticed the AC wasn't working.

I called the front desk person, Sebastian, right away and he told me to bring my car back the next day. I did as I was told, dropped my car off at 945 am and was called right before they closed and was told I needed to pick up my vehicle.

Once there, I'm informed they didn't have time to look at my car. So I coordinated with Sebastian to drop off my car another day. The second day I'm told that my AC still isn't working. They claimed to have checked it & recharged the AC but then stated since the recharge didn't work it had to be a sensor issue & therefore an issue that wasn't caused by their mechanics. But keep in mind my AC was in working condition prior to me taking my vehicle to them.

I got overwhelmed and had my friend go
talk to Sebastian since they're more familiar with car terminology. Sebastian immediately became condescending, looked at me & told me he'd only speak with me since the car was mine and completely ignored all the questions the person that was with me was asking.

I was then told to take my car back a few days from then. Not the next day because they claimed to be too busy to look at it. I took it back a few days later. During mid day, I get a call from the new manager. The first thing he tells me is that he had to bring his 15 thousand dollar computer to work because of me. That he never travels with his computer but since they couldn't figure out what was wrong with my vehicle that he had to risk his computer and take it outside his home.

I'm then told they aren't going to fix my AC because I can't prove they caused the damage to it. I also get informed I need to pick up my vehicle then and there. Once in the office the new manager of this establishment felt the need to grab his computer and wave it in front of my face and again tell me he had to risk bringing his computer to work to figure out what was wrong with my car. Then he shows me some website he had to visit in order for other mechanics to help him narrow down the problem with my AC. So essentially he googled my issue.

He hands me the documents that states what is wrong with my AC. Tells me to take my car to a different mechanic since I can’t prove they caused the issue. Mind you, this is after they had my car on 4 different days. Uber costs and a waste of time later.. I was told by the new manager to go F*** myself.

Seriously, save yourself the headache and take your car anywhere else.

Wow! I’ll never use this shop again! They are so unorganized. I understand that delays happen but The guy at the front desk was rude when I asked what was going on with my vehicle. They even act like it’s a hassle to be working on your car. They have very poor communication. You would think they have top notch service for what they are charging. Well now I have to take my vehicle elsewhere, it’s making a sound it wasn’t making before I dropped it off. What a waste of money and time! Do your selfs a favor stay away from this place. Your car could come out worse than when you took it in.

Service was above and beyond!
I called right before they were closing with a nail in my tire. I was losing air fast. Instead of turning me away like the other Midas I called, Sebastian and Nick said no worries. Come on in. They had me on my way in no time. This experience was strictly due to the incredible staff. I cannot thank Sebastian and Nick enough!

European & US Car Service

Demetrius was very professional, polite and kind. We were skeptical of a quick turn around but he did it! Everything looks good and we hope to not have any issues; however, I am confident they will fix it with no issues if something does occur. I recommend this auto repair shop and will return for future needs.

Exceptional service! My catalytic converter and exhaust were stolen, leaving me super frustrated. I turned to European & US Car Service in Uptown Chicago, and they exceeded my expectations.
The staff was professional and understood the urgency. They swiftly sourced replacement parts and their skilled technicians worked efficiently to get my vehicle back on the road in record time.
The repair was top-notch, and Gabriel's communication was impressive during the insurance claim process. Fair pricing added to the overall positive experience.
European & US Collision Repair turned a stressful situation into a hassle-free, trustworthy repair. I highly recommend their prompt and reliable service if you are in Chicago!

Took my VW golf here after I swiped the side and had to replace one of the doors. Chris was friendly and extremely knowledgable when I brought it in for an estimate and over the phone while the car was in the shop. They kept me up-to-date with the timeline of the parts and work, and I was surprised at how fast they got everything done considering some delays on the parts. I'm also very pleased with the quality of the repair—the blending and installation they did on the new door look great.

I recently had the pleasure of visiting
European and US car service and my experience exceeded all expectations. I brought my car in with significant damage to the body, they carefully assessed the damage and took the time to explain the necessary repairs to me in a way that was easy to understand and provided me with a detailed estimate before starting the repairs, and there were no surprises when it came to the final cost. They were transparent throughout the entire process, which is something I truly appreciate as a customer.
The turnaround time for my car repair was surprisingly quick, considering the extent of the damage. I also received regular updates which kept me informed about the progress of the repair.
The team went above and beyond to ensure that my car was repaired at the time that was promised which I greatly appreciated and the bodywork looked as good as new. I couldn't have been happier with the outcome! Definitely recommend their services!

Great and easy to work with! Clear communication about costs and time for the job to get done. I hope you never get into a car accident but if you do, bring your car here to get fixed

LOVE this place. Edgar is the best. Been coming here for a few years now. These guys (especially Edgar) are the most honest guys around when it comes to assessing and properly repairing your vehicle. Twice in the past year I came in with squeaky brakes and both times Edgar told me I didn't need to replace them and that only a minor fix was needed. Think about how many mechanics would have just tried to sell me 4 sets of brakes and call it a day. They understand that "repeat business" is what counts. Their honesty and professionalism is what keeps me as a loyal customer. HIGHLY recommend. Not only do they do awesome work, their prices are always reasonable. And they're never pushy. They also always take the time to show you what's wrong with your car and how they can fix it before moving forward. I've also referred them to friends who echo my sentiment. You guys got my business indefinitely!

Edgar and staff have been very good with diagnosing my car several times. They don’t sell you things you don’t need. Prices are fair and they all have been professional and done a great job!  Hard to find solid mechanics in the city.  Again, anytime I have brought in my car, they’ve been upfront and have done great.  I now only bring my car to this location for service. Thanks again!

The best car service we've had! We really appreciate how friendly Edgar and the Midas team is! They always fix the problem on the first visit, and I really appreciate that they also let us know of other concerns that may come up in coming months. Great value for the work done! We've been here multiple times for visits ranging from oil changes to engine fixes.

I have used this location twice; once for an unexpected flat tire and once for tire replacement and alignment. Both times the service was great. They are taking COVID-19 precautions seriously and clearly keep a clean shop. They were able to quickly patch my tire with no appointment on the first visit, which prompted me to come to them for tire replacement a couple months later. I had 3 of my tires replaced and they did quick work and the tires look great. The treads are definitely much improved and make driving in icy roads way less stressful. I would absolutely recommend Midas on Grand and Edgar for all your car servicing needs.

I agree with most of the reviewers here. These guys could have over sold and charged me but didn’t. My brakes sounded like it was going to be an “expensive repair”!
Turns out they just needed to be cleaned and lubricated. Dropped off before work and picked up after.
I really appreciate that they didn’t try to gouge me. This location has gained a customer for life!

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