Erie-LaSalle Body Shop and Car Care Centers

BEWARE!!!! If I could give zero (0) stars I absolutely would. Do NOT waste your time or money on this shop or any of their additional locations. My vehicle was returned to me in the exact same way it was when it was dropped off for repair. This body shop did not repair, they painted over a cracked damaged bumper after being rear-ended. They proceeded to try to explain to me in a rude manner that “repairs were not necessary “! Isn’t this why you take your damaged vehicle to a body shop? For repairs? Why bill my insurance over $3000? Why accept the vehicle in the first place? And when I call to get information and my insurance involved, I was offered to take the vehicle back to “fix what should’ve been done”. Not going to waste more time, money, and oxygen on this rude, fraudulent business. Please look at the photos below for proof. This is the condition of the car after alleged repairs were done.

This is the place to go if you’ve been in an accident and need body work done! The receptionist is very clear and through when explaining everything necessary for the service. The mechanic Steven is professional, friendly and very clear and patient. The whole staff is polite and welcoming. Erie-Lasalle did an amazing job on my vehicle and I would recommend to anyone and to everyone I could to get your services done here. They are fast, efficient, clear with instruction and provide great service overall . It was my first accident, and first experience having to trust someone with my vehicle and they did outstanding. They’re trust worthy, honest, and thorough. Everything you’d want in a company that is managing service on your vehicle.

A one week repair took 3 weeks because they messed up the paint. Fast forward 3 years later and this is what I’m left with. A back yard quality repair. There is more bondo on this repair than a junk car in a junk yard. Spoke to the shop and received the response of “I wasn’t here back then so I don’t know what to tell you.” This shop was a preferred shop of State Farm. Response to the owner: State Farm has not sided with you. They are sending an adjuster to inspect the car first. Doesn’t seem like an honest practice to misrepresent facts. Additionally, the fact that there is this much filler on a repair is unacceptable by any decent shop, let alone one with your high reputation. Sometimes owning up to mistakes goes a long way. And a quarter inch thickness of filler is definitely a mistake.

I said to my wife, "I love it when you go to a service and everything goes down as it should; professionals!" Someone dinged our car, which is always a PITA to handle, between Insurance and being without a car, but Erie_LaSalle and stephen were fantastic. Pros.

I would like to know when you will transfer me the money for the phone stand that was stolen from your workshop. You yourself said that you would pay. I'm waiting for the second week. The second question is when can I pick up my key, almost two months have passed since the repair. I initially gave you the original key, and in return I received a regular old-style key. Third, this is the back seat. Your employee said it will be in January, okay I can wait. Let's solve the issue now with the key and the phone stand. I didn’t want to write here, but I had to because you don’t answer my messages.