Big O Tires

I had to get tires yesterday. Guy was professional, polite, and thorough. I got 4 new tires and an alignment. It took them around an hour. I thought it was pretty quick and fairly priced. There's a little patio area outside to sit and a pop machine to get a drink while you wait.

Got all four new tires put on my car in early October after they did that the man at the front desk who talks way too much and trying to sell you cant miss him, says my toes on my car are off which did not make any sense the fact I just got an alignment done on my car in north vernon. The man said they can fix that obviously would have to give them more money which was his plan. I told him no I'm taking it back to North vernon which I done today. Theres nothing wrong with my car all I had to pay was $25 bucks for them to inspect my alignment and it's perfectly fine at Miller Tire in North Vernon. I've gone to them before great men REAL men that won't lie to you. Luckily big o tires didn't rip me off on my brand new tires at least. And the guy that talks your head off was basically shamming me for the tires I bought and says they won't last long term and recommended I get these super expensive ones excuse me sir this is my money not yours. And when I rode on my new tires they are way better than my old ones I don't slip and slide anymore when the roads are just a little wet. So with that said if they tell you your toes are off or you need an alignment don't listen to them get a second opinion and I recommend Miller Tire highly. I don't know if it's cause I'm a woman or what or they want more money but they messed with the wrong girl that knows a little about cars enough to know that she's being lied to. That dude needs to shut his mouth I couldn't barely get a word out.

Scott was the associate that dealt with me. He treated me very respectfully and explained everything to me in detail. He didn't treat me like I was oblivious to tire's or oil changes although I am....lol. I scheduled the things I needed so I could check with the busy men in my life that I was getting a good deal and they were impressed.
Thank you Scott for everything! You are my go to guy from now on for tire's! If you ever move on I too will go elsewhere.
Scott went above and beyond and I appreciated the time as well he didn't rush me.
Big O you need more employees like Scott!!

Angie Meadows

Took care of 2 problems I had with some tires. I'm very satisfied and was great dealing with the people I dealt with. I'll definitely be back.

First, the new online purchase and appointment system are awesome! Makes everything so easy. Second, bought Sumitomo tires for my Mustang. Good looking, great handling tire....plus....it was buy 3 get 1 free!! Lastly, Butch (the owner) and I severly butted heads over a matter. He went above and beyond to make it right. Have been doing business here 20 plus years and do not see that changing.

Midas

Great Service! Honest answers and fast. They did a great job for a good price and had me in and out in 30 min. Nice job guys!

Shane was very helpful with my car issue. Suggest something to help save me some money! Great customer service and in such a timely fashion.

I have used this Midas ever since I moved to Fort Wayne 6 years ago. I have had many things done, and done well! Everything from from basic maintenance to full after market suspension upgrade. While sitting in the lobby, I have even seen them do an entire engine swap in a truck. They are always honest and up front with myself as well as any customer, I have ever heard them talk to. This Midas is not the run of the mill "quicky" oil change shop; they are skilled and have great customer service. When it comes time to choosing who takes care of one of the most expensive things you will ever buy in a lifetime, it is crucial to choose a reliable shop. Though they have shown me many times over, why they deserve my business; today I needed them after bending, twisting, and stretching my exhaust over a railway crossing. They took my pretzeled exhaust and turned it back to normal in an impressive amount of time. For that I am truly thankful and wouldn't even dream about using another shop, as long as this Midas is still Family owned. 10/10, 100%, Five Star, absolutely would recommend this Midas on Illinois rd.

Asked for 29.99 oil change.. cost me 100.00 due to using synthetic oil. Ok. Whatever.

Also ask for them to rotate tires like the sale sales. Think they rotated? Nope. Think they let me know what’s wrong with TPMS light and quote a fix? (Because I wanted it fixed and would have paid to have it done) Nope

Great experience. Understood what needed to be done. Not pushy. Great communication. Honest.  Quick and efficient service.

Mark's Body Shop

I had a fantastic experience with Mark's Body Shop and would HIGHLY recommend them to anyone in need of vehicle body repairs." Cody (the owner) delivers exceptional customer service; he listens and goes above and beyond to ensure that you are happy with the work he and his team have done. Their efforts astounded me much. "My car appears to be brand new!"
Services included replacing the front bumper and perfectly matching the paint work, changing the headlights, fixing the passenger window (it wouldn't go up), and repairing the drivers hinged door.
PS: Take a peek at the before and after photos! Service dates (10/30-11/4)

Great experience!  Cody worked closely with me on exactly what needed to be done. He was always available to me each time I called. Great personal customer attention!  I got some extra work done and all repairs were spot on and very quickly done. I can’t say enough good things. If you want repairs done right and on time and budget and not feel like a number then Gary’s Body shop is for you!

We shopped around Fort Wayne to find the best price since we were paying out of pocket. Mark had the best price by thousands. Super friendly service, and called us as soon as they found a couple more issues that had not been originally quoted. He ended up only charging us for parts and not for labor on the unexpected issues. Truck was done in a week, and it looks perfect.

Quite possibly the best auto body shop in fort wayne. Mark is a true Craftsman with auto body repair. I have taken three of my automobiles there to be repaired. He has matched the paint exact every single time. Now that is talent. Thank you Mark for providing us with such great service for over 25 years.

Very friendly and considerate/ cooperative staff and will help you get your vehicle back in shape in reasonable time

The way it should be..  I dropped off my truck for tires, brakes and a wheel hub.  The work was completed the same day and it was smooth and effortless.  I was surprised at the communication and efficiency of this Big O location.  Thank you!

Old 5 star review -Martin killed it. Put new tires on my 2017 Colorado. They look great and the customer service was easy and not pushy.

New review - Do not trust the salesman at this location. Originally I believed this location did a great job. They replaced tires and performed a front end alignment. Fast forward 2 months and my front end nearly falls out of my truck on the way back to the location for a troubleshoot of grinding when turning and a loud rumbling and shaking while in park.
When the salesman called me back she lied to me and said they couldn’t find a problem at all even after driving for “40 minutes” but they were gonna rotate and balance the tires and they think that my front rotors are warped and may be causing the grinding but “they didn’t even have to touch my front end”.  They then broke a cross threaded stud on the tire (that they cross threaded on the tire install). The other salesman then tried to tell me if I could recreate the problem at all to bring it back…. Now the truck does miraculously operate normally after this last visit….. even tho they claim they didn’t even touch the suspension system.  I mean I barely made it into their parking lot with the amount of metal grinding taking place on tire rotation and when turning I thought my tire rods were gonna snap.

I am a 35 year old master electrician I feel I am fairly mechanically inclined with the training I’ve received in my life. Had they just been honest about the problem I would not adjust this review as someone clearly fixed the issue but this showed an EXTREME LACK of integrity, professionalism and was the most shady tire replacement I’ve ever had.  The front end assembly had loose nuts and washers that began to vibrate extremely loud while the diesel vehicle was in operation and clearly the loose assembly was causing an issue likely from bolts that didn’t get torqued properly.  Please focus on integrity with your future clients as I will not be returning to this location ever.

I came here for an alignment on my truck. It has a lift and big tires, and was pulling immediately to the right. Attempt number 1 was so bad, the steering wheel was sideways to drive straight (see pic), and I had 3 new lights on the dash. How did they send me home with that?! I drove down the street and then flipped around and drove back to the store, but they had already locked up and left for the night. I took it back the next day and they had a different guy try to fix it. He ended up being able to fix whatever caused the lights on the dash and the alignment was now back to where we started. After a quick test drive around the block I drove back and was able to catch them this time to ask for a refund, so I can go somewhere else. I guess the lift and tires make it harder to align. In order to get a refund I had to take it to another shop to prove it could be aligned without “repairs”, which I thought was fair, but maybe they should not have attempted the alignment in the first place. I ended up going to Fat Bobs in Layton and they got it aligned no issue, they specialize in off-road setups. I received my refund from Big O. Everyone was very nice here, but they should have been upfront about the difficulty of the alignment, that they probably would not be able to do it, and should not have sent my truck home that first day with all the issues.

Not to happy with the service I got. My car has been in this place 3 times, the last time almost a month and the original reason I took it in still exists. This is where Rocky Mountain Motor makes me take it. It's had issues since I got it but leaks something and this last time I took it in for the leak they replaced the turbo and God knows what else because they never gave me a invoice and never called to update me on anything being done with my car until I had to call and when I finally got my car back it was covered in something that's still on it after 2 washes and still leaks so I won't be back if I can help it. As you can see in the picture, they didn't even put all the bolts back in my exhaust manifold/heat shield. The turbo is part of and right below the manifold.

Got to location, literally 2 cars in lot. We had pre-ordered tire that cost $250.00 to replace and it took 2 1/2 hours to get it done. I would say, pick another Big O Tires to go to. At one point of checking it, there was 3 guys leaning on the tailgate, doing nothing. Sad, because Big O Tires is usually good at getting the customer in and out.

Loren's Body Shop

Lorens Body shop did a amazing job of performing repairs on my 2015 f250, After my accident.  They not only took care of the truck but returned my rental car for me. Fast friendly service and performed above and beyond by detailing when completed. I would recommend this shop for anyone who has vehicle body repair preformed.

Loren's is the only place I will use from now on. Im no stranger to auto repair ,painting or restoration of vehicles. I've done alot of it over the years. But the job they done was done so well I couldn't pick it apart. It was like it had never been apart. All the seals ,fasteners , fit and finish were perfect.. and I mean perfect! I couldn't even tell any difference in paint! I know the effort in a job done this well ! The staff were so pleasant helpful and professional too.. there was one very tiny chip on one of the door jams. It looked like a little spec of dirt but was a chip. They said they would do whatever I wanted to make it perfect, either repaint the entire door or touch it up what ever I decided they would happily do. I had them use an artist brush and just touch it with the tip since it was so tiny. Loren's is honestly the only place I know of that goes to such extremes to do things correctly. Thank you to everyone at Loren's that work on our 2019 Honda pilot. You made it perfect again!  Oh, I don't remember how much gas was in it probably over half full but when I was driving down the road I noticed it was full.. thanks for your attention to detail and customer service , I thought places like this were long gone.

Loren’s was great to work with when getting our van fixed after we hit a deer. Van looks great & Loren’s dealt with our insurance company when more was found to fix than anticipated. Would definitely recommend to friends & family needing their car repaired after an accident.

We have been to Lore’s Body Shop on two (2) different occasions and both have been great. Regardless of who we deal with, they have been extremely helpful and thoughtful. The work is perfect and thorough. I highly recommend them for any work on your vehicle.
Excellent customer service!

Recently lost a part of my truck tailgate. Loren’s Body Shop was able to order a replacement and put it on. It looks great!  We always use Loren’s for any body work we need done. They are friendly, honest, and do exceptional work. Highly recommend them!

These folks absolutely made my day! Came in, with no notice at the end of a very busy day with screw in my tire and was completely willing to wait whatever amount of time for the repair, if they could just get me in. Not only did they get my car right in, it was only about 20 minutes of waiting! I had my wallet out, ready to pay and they told me to have a Merry Christmas, the repair was on them! What?!? Wow! What a great gift and great service. I will definitely be back.

Great location and great people. Our Jeep had a flat tire and it was repaired immediately. We even did not have to leave the car. That was amazing. Thanks a lot for this outstanding service. The repair was done for free.

Val knows tires! He was super helpful in explaining differences in tire options and worked with me to get the parts I needed in order to complete the alignment. Every time I go to Big O Tires I am pleased with the service and the products they offer at great prices!

This location is great. I've been going there for 14 years. Every vehicle I get, I get my tires from these peeps. Again tears today and I asked him to check my brakes cuz I thought I was due for new ones. They looked and told me I didn't need them yet. They could have easily just just put them on there and charged me but they were straight up and that's why I keep going back there.

I have visited Big O Tires located in North Ogden on several occasions over the past several years. I have always been greeted sincerely by a member of the staff. The service that I have received has been of the utmost quality. I have never been disappointed even when a mistake has been made the staff has always made the appropriate adjustments to fix the mistake. If asked I'm extremely happy with the service that I received at Big O Tires 400 East North Ogden Utah

Kyle and team were absolutely wonderful! I had a slow leak in one tire that 2 other businesses couldn’t find. I told Kyle it was probably a long shot, but I needed to drive cross-country the next day and had to try! The team found the culprit - it was a sliver of metal about 1/2” long! This location has my business and my reference!

I required multiple visits to fix a problem with my car. Each time, there was rarely a wait, the front office was always attentive, helpful and even fun to chat with. Most important is I found the mechanics themselves honest and helpful - chatting with me about what could easily be done by myself and what might be a bit difficult to take on. I used to work at a tire shop and can tell you from experience this is not always the case. Thanks for hiring great staff Big O. Keep up the good work!

I have had great experiences at other tire shops locally, and bad experiences at other big o locations locally (north ogden). but this big o had the best prices for the tires I wanted. I was hesitant. Everyone was out of stock but Joey helped me hunt some down from 4 different states special order. Had them on in 

I bought 4 tires at Big O on 32nd in Ogden Utah. I had a few minor other issues that needed resolution as well. They were able to resolve them and when I came back with another issue with the new tires, they completely went out of their way to make sure that I drove away a completely satisfied customer.

Wow 1 star is too much for these guys. Kyle was super quick to sell me new tires and an alignment. But failed miserably to inform me of a bad wheel bearing. Not to mention the bad camber bolts that suddenly went bad in less than 3k miles since I’ve put the new tires on (that’s what Kyle told me). Kyle not only didn’t want to stand by his work (lack thereof) but wanted to put the blame on me for not bringing it back within 15 days (I live 400 miles away and doubt Kyle would stop buying monster energy drinks to pay for my fuel to bring it back). It took the guys in big o elko nv to do it right. “Maybe avoid that Ogden location” “that Kyle guy sounded kinda dopey when I called him about your alignment” actual quotes from the guys at the elko location. I wouldn’t let these guys even touch my car again.

I really recommend people coming to this place if you need new tires. They are so friendly and kind and got me a new really strong tire for only 75 dollars while other places charge almost 200 for one. Best place to get new tires!

While driving across country. I broke a lower swing arm on my front wheel. I knew I had a hotel in Layton. Took my car in to this place. So I could get back on the road. They had me in and out same day. And even better. The car drives great. I drive a lifted crown Victoria. I figured I was gonna get some jive about not being able to work on it. Nope. These dudes didn’t even flinch. Needs a swing arm. Done. Alignment better than it ever has been. Not an easy task on lifted Crown Vic’s. Not an issue here. Thanks again for getting me and my family back on the road.

Very grateful for their honesty and not being greedy. They honored an alignment package I’d bought at another Big O even though they didn’t have to. They were very, very good to me when I came in. Thank you!!

I’m all about supporting local businesses and these guys really went above and beyond. I had some hiccups with a local  dealership and a loved one suggested this location. Big O took care of me. Gave me options, answered any/all questions and made sure I was happy. That I got what was best for my car - never pushy. I didn’t wait long either. They’re all honest and understanding. They care. Truly the best prices and service. I highly recommend.

Enterprise rental had us go to Big O to replace wiper blades. Should be an easy fix and they still screwed it up. Didn’t take the covers off, forgot to flip the lock back down on one, and then left one of the old ones in the area between the wipers and the hood. My super blonde 16 year old girl could have replaced them better.

Peters Body Shop, Inc.

I have worked with a major auto insurance company for over 35 years, and this is the shop I use for my personal cars.  Each time they were very fair price wise, and did great work.  Communication was solid.  Their techs are highly skilled and can actually repair sheet metal as opposed to some shops that just want to replace everything. Highly recommend!

Peters body shop did a great job on my car. Gave me a thorough explanation of what would be done. Very courteous & professional.
I highly recommend Peters!!!

We've had three different vehicle repairs we've needed a body shop for in the past year, & we've taken them all to Peters. After the first one, I was impressed with how great our vehicle looked & how comfortable they made me feel with the whole process/insurance/steps. We received the same excellent service the second time & had zero hesitation in choosing them the 3rd time as well. They are very friendly, professional & fair. It's been a relief knowing we have a stress free place to take our repairs to.

Dropped off a front lip splitter piece to get painted and they said they would paint match it to my car. Got it back and they painted it a pure white instead of pearl white, and when I asked, the lady at the front desk she said that they did the paint code that was on the car with the VIN, and it might be because the paint on my car has been repainted before (I've had the car since new, so I know it hasn't) or because the paint is older. You can see how much different the white is on the lower front splitter with the B emblem.  I'm convinced they did not paint match to my car and instead just painted it with a white they were doing another car with that was close enough to mine. The second picture is of a little grill piece that I got painted at a different shop and they seemed to paint match it exactly with paint code on my car. The front lower splitter with the B Emblem and lights is the one Peters Body Shop painted and the other picture of the grill is what a different shop painted. How did a different body shop get the paint to match exactly with my paint code but yet Peters Body Shop couldn't? That says something about the quality of work they do and how careful they are with your car.

We dropped off our suv. Had been vandalized. The timeframe that they gave us for the vehicle to be done was not correct. Probably 3 days past the day they said it would be ready. Finally after calling several times I found out they broke a piece and had to order and new one. They got it and it was not the right one. So finally we get our car everything looked great it first minus the tire well frame bracket was broke need to be replace which he done right in the parking lot. I’ve been driving my car for about little over a month and walk out one day and this is the side of the car they supposedly fixed. It was a very sunny day. My car is usually in garage. So I never get to see this angle. It looks like trash! All I see is buff marks and swelling. I wanna scream. Don’t take your car here. Not all it’s cracked up to be 👎🏻

Oakland Body Shop

These men have been in the body which shop world for a long time no they do not have a paint booth but they do other body work things haven't been realigning my 80s regal front end

A very good place to get work done honest and fair

Slow but awesome work if your not in a hurry.

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