Big O Tires

We went in with a screw in our tire- they were very busy and said it would be 2 hours. They nicely shuttled us home and called within an hour to say it was ready. The shuttle came back and took us back to the store. Very polite and professional

I had posted about this on Facebook, but realizing that I don't live in the Pueblo area, it was probably not hitting my target audience.

I decided to go to Google, the options were a profanity filled rant versus a concise and to the point review of this outfit.

I opted for the second, even though I've seen plenty of the first option out there.

Earlier in the year, a young lady was in for an oil change on a Subaru. She was told in no short order that within a month or so she would need brakes, to the tune of $2,000.

Having own Subaru’s I knew that they came with the indicator tabs that would start making noise prior to the brakes rubbing on the rotors.

I was nursing a back injury and was unable at the time to do much of anything as far as even take the wheels off of the car to look at them.

After my full recovery I loaded up my car; floor jack, jack stands, impact wrench, brake working tools, a new set of front brakes and all the necessary materials to install and clean up.
Drove 75 miles, and proceeded to prep the vehicle for the brake job.
Once the vehicle was safely lifted in the air I removed both front wheels, proceeded to remove the passenger side brake pads. Much to my surprise, comparing them to the brand new ones they were almost identical. I did not have calipers with me but in my estimation 1/32nd of an inch had been worn from the original brakes compared to the brand new set sitting next to them.

Checked the driver side same thing, check both rear brakes, same thing.

I returned the brakes to a store in Pueblo of the same name where I purchased them, where I was told in no uncertain terms that this Big-O is not part of the Nationwide chain but individually owned franchise as is the other one in Pueblo and the one in Trinidad. All owned by one family, kind of like the Jiffy Lube & Screw's were up in Denver in the early to mid-2000s.

As you can see in the picture the brand new brakes are on the left the ones taken off of the vehicle are on the right yes this vehicle needed a $2,000 brake job like I need a hole in my head.
My guess is this poor lady would have brought her vehicle in, handed then the keys, they would have parked it in the back for about 4 hours, gave her a call and said “it's ready to go, come and get it”.  $$$$ !

The owners of this not so fine automotive repair establishment are more than welcome to retort, whether they retort with some form of a good reason (good luck there), or a blatant lie is up to them. I don't expect much especially this day and age, I have practically given up on any form of real customer service or morals when it comes to most businesses.

Citizens of Pueblo and Trinidad you have been warned what you do is up to you and out of my hands.

Have a wonderful day, and please find a reputable mechanic.
“Mechanics were created, because even Engineers need Heroes”

These guys are great. I went in to replace a tire that I took a chunk out of hitting a curb. Turns out I did two of them and I didn’t think to tell them that I had big O brand tires that are under warranty. Fortunately the nice guy with glasses spotted that and saved me about $300, highly recommend these guys they do great work they’re honest and the wait time is usually not that bad

After purchasing a new set of Legacy mud and snow tires for my 2006 Toyota Avalon last month, I was driving on Pueblo Blvd last week, when my tires began making odd noises… I pulled off the road as soon as possible, and the right rear tire was shredded. I put on the spare and drove directly to Big O on the north side. Liz Stoltz had me back on the road with a new tire within an hour!! I find Big O to be a dependable tire dealer, and plan to use their services as long as I continue to drive automobiles!!🌝👍

Stay away from the Pueblo Big O.  Been a customer for years but never again.  Was promised both orally and in writing a $170 rebate on 4 new tires.  I even have the print out of their  advertised promotion (they have now removed it from their website).  When I have tried to collect, I have been given the run around and transferred from my original sales associate, to another sales associate, and then to the assistant manager (who promised to have the manager call but after two days no call has been forthcoming).  None of them have even offered an explanation as to why I am not being given the entire promised rebate.  I hope they enjoy the $100 they stole from me since it is now my mission to tell everyone I know to stay away from Pueblo Big O.

Great price and awesome customer service. They really go above and beyond to get you back on the road safe. Same day service on a set of tires I had when I bought the vehicle, and again when it came to buying a new set at a fair price. Would recommend for tires and all services.

Needed a balance on four wheels, which I got for good price but my aftermarket wheels were put on vehicle not straight causing my strut to rub all the way home. Had to jack vehicle up and fix myself. Teach younger guys not to just zip them on with an impact. Otherwise nice people and quick enough. Careful with older cars too and not to stress power steering pump (turning wheel a direction ALL THE WAY). I'm having the balanced tires checked by my local shop because it still feels a bit off and I will come back to this review if any problems.

Not impressed with the hour long wait for them to replace one trailer tire. There are a ton of employees here so I suppose I'm confused why it took them over 45 minutes to start on my tire replacement. It could have something to do with the amount of employees just standing around, just a guess though. They couldn't even be bothered to take the sticker off of the tire.
I can tell you I'll be going elsewhere for my future tire needs.
I am glad they had a tire for my trailer in stock. At least there was that.

My daughter brought her Jeep Compass in for an oil change at this Big O location. Shortly after, they informed us that the rear brakes, pads, rotors, and brake fluid needed to be replaced, with an estimated cost exceeding $700.00, in addition to the $93.00 oil change. Skeptical of the sudden extensive repairs, I called to clarify. After being directed to two different staff members, the technician who worked on the car claimed that the brake pads were severely worn and the rotors were close to metal-on-metal contact. However, given the car's mileage, this assessment seemed dubious. Opting not to proceed with the service, we took the vehicle to our regular mechanic, who quoted $300 for the rotors and pads and promised to inspect the brake fluid. Within two hours, they confirmed that the brake components were still in good condition and the fluid did not require immediate attention, providing specific measurements to support their assessment. They also discovered an oil leak near the oil filter, a concerning issue following the recent oil change performed by Big O. Our regular mechanic promptly addressed the leak, attributing it to a damaged gasket, and assured us that it would be swiftly resolved, with the oil level replenished. As a long-time patron of this Big O location for both personal and business vehicles, this experience raised serious questions about their integrity. Given the discrepancies in the assessments and the subsequent findings by our trusted mechanic, it's difficult not to question whether they attempted to exploit the situation, especially considering that my daughter is only 20 years old. While every business has room for improvement, this particular instance leaves me uncertain about their practices.

The service here is awesome. These guys go out of their way to make sure each and every customer is taken care of. They are extremely respectful and honest. I went in for 2 new back tires and the wait was a little longer but it was expected beings that they were pretty swamped. I think I waited about 2 hours for my tires to be replaced, my front left tire to be repaired, and balancing to be done. I didn’t have an appointment that day either so these guys will continue to have me as a customer.

Ace Handyman Services North Metro Denver

I called with an emergency repair, the response was amazing! The care, concern, compassion was phenomenal! From the beginning to the end of the process I couldn’t have asked for anything more. Michael went far and beyond his job and made this experience   Perfection! I would highly recommend this business! First time in a long time I felt understood, valued, and not taken off. I will definitely not thing twice in calling and using them in the future!

I was very pleased with this service.  I was able to schedule with them within a couple of days.  They sent a picture of the people who were coming to work on my house before they arrived.  I was given an estimate before the work was started.  They did a great job and cleaned up after they were done.  I will definitely call them again.

Scott arrived promptly and shared his professional opinion about our job. His estimates seemed high at first but he adjusted them according to the amount of time he actually spent. His work was of good quality, he was careful to do the job that we asked for, and we are very pleased with the results. We would ask for him again for a similar job.

Jerry and Bruce...AWESOME JOB FELLAS!!! I am SO happy I found Ace Handyman Services!! I had hail damage to my covered porch patio. I called Ace Handyman and they came the very next day. They came promptly at 8am and completed the job at 1pm. They were respectful of my property, kept everything very clean, and didn't mind answering any of my questions.
If I ever need to call for service at my house again, Ace Handyman will be on speed dial. Thanks again!

Jayson is amazing! He had to custom make 8 window well covers for a 63 year old house. Some of the concrete window wells were crumbling and not uniform in size. Jayson worked into the dark, cleaned up the debris and the cost was much less than I expected. I will work with ACE Handyman again.

Would have had a better time had the clerk not stayed by my side and wouldn’t let me roam the store.. I just wanted to look at all the options but I found what I need on Amazon, Thanks 😊

Good store, but you don't know if they'll be open. Sign says closed due to staffing.

Highly recommend shopping if Isreal is working. Hard working and intelligent. Can't thank him enough for all his help while I was in the store. Really appreciate the experience!

I went to this location and was greeted by the friendliest and most helpful employee...  ISAAC. His extensive knowledge not only saved me time ( trying to figure out supplements needed for my goals) but money as he advised us of the current sales. He had great product knowledge and has earned us as future customers. I recommend this GNC for your health goal needs.

I've always liked this place. Large verity of products and helpful staff!

AT&T Store

Yesterdays visit was the second time going to this location. I only went back because of the first visit I had when I got my IPhone 14 Pro Max. Usually making large purchases I dread, but Austin made everything seem so easy! I always try to get reviews done but I didn’t get one done the first time. I went in yesterday to purchase my father a new phone; as soon as I walked in Austin walked up, greeted me and asked me what I was looking for. Austin made everything run so smoothly I was in and out in under 30 minutes. He got me set up with a case a screen protector and an extra screen protector for my iPhone. As a leader in the retail field Austin checked all the boxes!! Thanks Austin!!

Best experience I have ever had in my life with a phone company. Used to be with Verizon and then I switch over to AT&T. Logan was amazing and made the experience the best I have ever had. He not only made the switch to AT&T that much easier but he help me save on bundling all the accessories. This man deserves a raise for his contribution to the company. Thanks again Logan have a wonderful day and good luck moving forward!

I've never had to ask someone to change their behavior in a Customer Service setting. That is, until today. I'm not a cell phone aficionado and apparently very annoying to the sales rep I spoke with. He was condescending to the point where I asked him to stop giving me attitude. I have experience in both sales and CS. I know not everyone is great at either let alone both, but I left the store without a phone and baffled that anyone would treat their customer that way.

0/5 stars. Do not recommend.

I took my mom who was visiting from out of state to upgrade her iPhone. The account was in my fathers name who has since passed and needed to be changed to my mom’s name which upset her deeply. Not being any fault of ATT and is very understandable however my mom was still very shaken by this. The store rep Sharon R was very very understanding, apologetic and extremely patient with my mom which I appreciated greatly. Sharon took the time and switched everything that was needed and did so with empathy and understanding. I truly hope the management reads this as they have a great employee working for them and Sharon should be acknowledged for her great customer service!

This store sold us a streaming device for Direct TV which turned out to be a bait and switch pricing. We called Direct TV and cancelled the streaming service and we were told to bring the streaming device back to the ATT store and they refused to take it. DO NOT GO TO THIS STORE.

I wish I would have shared earlier, but I had a gentlemen help me get a new phone and he was helpful in every way possible. He got me a great deal, saved me money, and was quick and engaged. I can’t remember his name, but he had a very old-fashioned, swingy way of talking. He had a lot of spunk in him. Ive always gone to this AT&T, and this was the best experience. I rarely leave reviews, but this dude rocks !

I went into the Cheyenne Mountain phone center today September 11 of 2023 which of course is not a good day for America but we still remember it and we still pray and bless those that we lost and on such a sad day to employees of AT&T made a bright star shine in the sky and in the store they took good care of my needs. They helped me with my photos and showed me how to make stickers. They also checked my bill and updating my records to see if there was anything else that I might need and explained a lot of things on my phone. That other reps in other areas had never explained. They were both very patient and I would really like them to be acknowledged for the excellent not good, but excellent service. They both gave their names is Sean the other one is Angel every time I’ve been in the phone center they have always been right there to help me. They are both very pleasant always have a smile and never get in a hurry they make sure they explain things since I’m 77 years old. It takes a lot of patience to help someone like me and they are the greatest plus since I’m a retiree from AT&T and used to train and do executive complaints. I know good service and there’s is not only good but it’s more than excellent, these two guys should be commended on their service. I would hire him in a heartbeat thank you for keeping such good employees.

Cary and Max are the best employees this location has EVER seen. Seems like 90% of the rest of them have no idea what they’re doing or mess things up. We usually come specifically to see Cary, but had to come in on his day off. Max helped us and was great. Super kind and helpful. Fixed my problem very quickly and efficiently.

If I could give this zero stars I would. You can trust absolutely nothing from this company. The customer service is nonexistent! Never call 611if you’re having trouble with your service because every person you talk to will give you a different answer, they will ghost you and some of their “fixes” will be so wrong that it will cost you money. To top it off we found out that the salespeople trying to sell you phones and plans may commit fraud. We are out thousands of dollars because of fraud committed by one employee. He was fired, but we are still paying the price. Go to Any other service provider besides AT&T.

I would leave zero stars if I could. The customer service here is terrible. Walked in and sat for 45 minutes without even being acknowledged. Max was incredibly disrespectful, started speaking to me in a different language, even though I speak English. We were told that we would be charged $30 for DIRECTV when we were actually charged over $200. They were deceitful and it’s a bad way to do business. I asked to speak to a manager and she hid in the back and did not come out to help in the hour that we were in the store. Even though we specifically asked to speak with her.

HoneyBaked Ham Holiday Express

They seem to always have technical difficulties which made for long lines but the staff are super friendly!

Fast convenient pick up location. Friendly courteous staff.

Aaction Martial Arts

To say that this Kenpo studio is excellent would be an understatement. I have attended for more than twelve years. Phil Retana's dedication to the art is matched by his skill, compassion, and humor. Not only do the in person workouts rock, Phil accommodates our private lessons virtually. I love that I can continue to sharpen my skills here in Kansas City. Whether you are looking to build confidence or practical self defense, I can assure you, that you will find it here at Aaction Martial Arts.

Great place to train. Mr. Retana has an awesome teaching etiquette and methodology. The style of Kenpo itself is very "real world" applicable. I've known Mr. Retana for years and I feel very privileged and honored to have him train me. I highly recommend Aaction Martial Arts! It's not just some ol karate class ya go to in your spare time. All of the assistant instructors are more than qualified to teach as well. I have not had a bad experience with any of them. I feel very welcome. It has a true "family" feel to it. I carry it with me in my personal and work life as well. I honestly can't say enough about it!

I started learning kenpo after I met my husband. Phil has been an amazing teacher. He explains the reasoning behind techniques and helps you see connections in what you are learning. He is a patient instructor and clearly very skilled. I would not want to go anywhere else! So, even if you are just like me and starting this new venture in your 30s, I highly recommend Aaction Martial Arts.

Aaction Martial Arts is truly a professionally operated studio which I highly recommend. Additionally, Mr. Retana is an accomplished martial artist who has a passion for teaching Kenpo Karate. I have personally experienced, through my training at Aaction, the benefits that this style of self-defense can have in one's life. 5 Stars!

My Grandson go here Mr. Retana is a excellent instructor and Seth is learning alot it is a very good experience!

Minuteman Press

I've worked with Minuteman Press for a couple of projects and they have been great!  Lotus and her team are very professional and super responsive. I have been very happy with the work they do and will continue to use them for all my printing needs. I highly recommend them.

They have always done an exceptional job on whatever I have them do. They are efficient and ask questions to make sure they get it right. I use them for all my printing needs. The staff is very nice. I highly recommend them.

Horrible place, awful service, ridiculously overpriced and both owner and staff were rude on top of it. Worst print experience in years across many countries, would not recommend.

Extremely happy!
Hannah was awesome to work with. Got my last minute order, on time like they said they would. Everything looks amazing and very professional!!!
If I lived in Denver this is where I would go to handle all Of my printing needs.
Thanks Hannah!!!!

I am SO happy with my experience with the fine people at Minuteman Press in Westminster! I was trying to get a digital photo printed in a quite small, non-standard size, and was having zero luck with the other places I tried. I called and was able to actually explain what I was looking for to a real person who answered the phone and was friendly and helpful. When they said they could help me, I went the next day. Lotus Jo and the other woman working that day were kind, responsive, and able to help me get my small job done, and it looks great! I will definitely recommend them to anyone who is looking for design and printing services, and plan to use them myself for any future printing needs. Thank you SO SO much for making my life a little bit easier!

Don't shop here. They will do anything and everything to rip you off.

Supplements are supposed to improve your health. Everything has soybeans, bioengineered food ingredients, & other unhealthy additives in all of the GNC products. Waste of my time & money. Don't trust the people working there to help you. Just looking to make a sale.

This is my first time going to the Pueblo mall GNC and as a person who wants to better themselves and go get supplements Ive never felt so incecure. My cousin and I went to the front desk to check out and I had two visa gift cards and I wasn't sure how much was on them, I told the lady that and the whole time she was making rude remarks and giving us dirty looks as we were trying to figure out how much was on the cards. When our cards weren't working her nasty looks made us uncomfortable so we left the store and don't plan on coming back. If your going to be in costemer service for fitness and health please be more kind and more understanding.

just went in to get a couple energy drinks, held the bar code towards the representative and simply asked "can i just have you scan the bar code instead of touch them" his immediate response was "how do you think we get them in the case?" as if trying to shame me for not wanting someone to touch a can that i am about to drink from, i told him obviously someone put them in there but that doesnt mean that i have to take an even bigger chance of cross contamination with even more exposer to someone touching it right before i drink from it.  i dont know why your response to someone asking you to please just scan the barcode instead of grabbing the can is "how do you think we get them in the case".  if you want to get an attitude with customers for no reason then maybe you should do yourself and others a favor and not work in an industry that requires you do interact with people, i would fire one of my employees on the spot if i heard them insult the customer for such a simple request.

The lady was very rude when I asked a question about a sale and signed ever few words and ughed a lot. Not great service.

No one here during business hours. Waste of time.

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