Shell

I go here at least 5-10 times a week to get gas, snacks, my cold Starbucks and pizza. The pizza is made fresh and yummy.

They lie about their prices and make up new prices at the counter. Then when you say the shelf had a different price, they just say the price changed. That's illegal. They can't put price tags on the shelf that say one thing then charge you another, higher price. What's wrong with them? Say sorry, honor the price on the shelf, and then change the price tag on the shelf. It's dishonest and rude. What goes through their head that they think that's ok?

Prices are higher than anywhere else around them, but the people are very nice.

The car wash is horrific! Don't bother using it! Went through the auto car wash 2x and my car is still very visibly dirty! I think a sprinkler would do a better job than that automatic carwash.

There is averynice woman that works here. She cares about people. Its rare to come across people like her. This gas station is a great place because of her.

McDonald's

I waited for 20 minutes for my dine in order. Normally I wouldn't think twice about this, but this time I stayed standing and waiting for the food because there were no table markers. As I stood waited and watched the workers I noticed that there was only one person working. A young gentleman named Payton was busting his balls while the 2 individuals putting meals together were on and off their phones giggling with each other. Keep it up Payton.

Their McAfee machine was down and I didn't find out until after I had put in my online order. The lady at the counter was friendly though. She offered me an iced coffee instead. Never had an iced coffee from McDonald's before. Wasn't half bad.

Ghetto location, drive thru very slow. If you're not taking orders from a certain speaker at least put a cone so that I don't have 3 people served before me at the other one 🙃 I almost backed at and moved to the other one before I finally just had to yell out at the speaker to receive service?? 🙃 I already pre-ordered on the app so servicing me at the speaker took two seconds but a 10 minute wait just to talk to someone and give them my voice code

Ordered a number one a didn’t eat the burger bun was stale and hard lettuce was old lettuce burger just didn’t look edible what so ever

12/03/23 around 7:30pm we visited the dining room. The service was insanely slow, employees played on their phones the whole time, helped customers with an attitude. Peyton was the only worker actually doing his job, going above & beyond, offering customers assistance & restocking things that were empty. Seems like everyone else is standing around while Peyton was pulling all the weight. I hate to see that & feel really bad for the kid but I appreciate his work ethic. I'd give just Peyton a 5 star review & deserves some recognition. The two younger girls putting together orders & working upfront had their backs to customers the whole time, playing on their phones, giggling, & talking about their bras. They'd rather slack off than actually get customers their orders out in a timely manner.

The UPS Store

Really overpriced which is quite disappointing because I only came here because I was told it was one of the cheaper options. $300 for 2 boxes that are less than 15 pounds?? I don’t think so. They also wanted to charge me $30 for a new box on top of it all. I went to FedEx up the street instead and paid $120. The staff were really helpful and kind even though they seemed a bit new to the job.

My son and I were recently quarantined with covid, and once able to get a power of attorney form notarized, went to this UPS store with our masks on.  Although there were seven UPS Store employees helping three customers at the counter, we waited 15 minutes, and said that we wanted to have a paper notarized.  The short old lady with gray/blonde hair said that they were busy, and that we'd have to wait for her to service the seven customers who were in line behind us.  Why should we have to wait for customers in line behind us to get served before us?  The employee said that she did not know that we were already waiting 15/20 minutes before telling us to wait until they could service other customers.  Maybe the employee should have asked if we were waiting in line, and not assumed that we just walked up to the front.  Maybe I should have told her that we were waiting a long time already.

The customer service leaves something to be desired here. There were no other customers and two people working when I came in - one looked at me and then laughed into her arms the whole time I was there. The other one who helped me gave me dirty looks and the only thing she said to me was to ask if I wanted the copy of my receipt at the end. It has been a long time since I have felt so unwelcome somewhere. The service I did receive was quick and efficient, however.

Update - I returned several months later and a different person helped me this time. The wait was short and the woman who helped me was quick, friendly, and extra helpful.

I went into this store at 8am this morning.  The door was unlocked so I went in.  After standing there for a few moments an older man came around the corner and exclaimed “well I guess we’re open” in a sarcastic voice. If you don’t want to be open yet then don’t unlock your door!  Very unfriendly and rude!

Amazing experience! Whoever the new girl janey or janea is very professional and seems to be very knowledgeable ! Highly recommended.

It's McDonald's not much else to it. However McDonald's use to be a I'm broke until Friday kinda fastfood but nowadays their prices match several other places so all things considered I would rather pay the same at Chick-fil-A for higher quality everything.
But that's just my opinion, price is my only issue with McDonald's

My fries cut my tongue real bad. They forget creamer. Only the morning manager did things nice always. And this time the kitchen cut a 30 year old mouth, like a hole in your sheets, that I made, for you. My whole car stinks like poopy eggs.

Every day and night you have to wait in line for someone to take your order and there is no soda machine there to sit. Many nights they close at 11pm.They really need staff and a good manager.

Ordered and egg McMuffin got an english muffin with cheese!!!? This place is a joke

The communication at the drive-thru fails miserably.  I'm sorry,  but this is Denver, CO, and the language is predominantly ENGLISH.  The person at the drive-thru could barely communicate with me.  Once we received the order, it was clear they could not understand clear English.    I will not be back.

How is the cross eyed weirdo behind the counter gonna tell me I can't buy monster energy drinks for my kid? So sick of this weird gas station and all the unnecessary garbage. Gonna find a different gas station to frequent from now on.

ALWAYS a pleasant experience when I come here!! Nightshift is BY FAR the biggest reason they are probably still in business! Thanks for being friendly and understanding!! ❤️

Was told she was unable to sell any tobacco because the ID machine isn’t working…..what happened to just looking at an ID?? Waste of trip and lazy-you could of just looked at my license lady.

Didn't go inside. Not exactly my favorite part of town. Sadly, many homeless individuals in the immediate area looking for handouts. May God bless them all...

A decent gas station at a thoroughly busy intersection. Very clean on the inside but it seemed a little understocked, there were no hot dogs or anything on the warmer, the clerks seemed more interested in chatting with each other than getting the customers processed, and the clerk that was checking us out did the slowest bagging job I've ever seen in my life

Folks at both windows were nice. Second window explained that the kitchen was behind due to cleaning. if you're going to have me wait nearly 10 mins with only one other person in line, at least fill up the fries.

Another finely crafted burger....NOT! It was not busy.  It looks like they opened the cardboard box and tossed each piece from about 5'3" away. I could be wrong, and maybe Ace Ventura delivered them. Food was brought to us by a friendly employee. The fries were  cooked but cold, definitely not fresh.

I live right around the corner from this McDonald's and without fail every single time I try to go, I place my mobile order, pull up, and they tell me they are no longer serving food. I always go before 10 PM and the hours state 12 AM as closing yet I am never served. As someone in the food industry, it is really disheartening to have an order placed and confirmed just to pull up to find out my order was never intended to be filled. Update your hours or hire enough staff to support your operating hours. McDonald's makes enough money do better.

Ordered one Mcdouble and two large drinks. Waited for 20 minutes then asking the cashier about the order. When the cashier asked the manager who was expediting orders the manager said its not her problem they are waiting for 20 minutes Upon receiving the Mcdouble and going to unwrap the burger half the ketchup was on wrapper. One of the patties of meat was half way off the rest of the burger. This is McDonald's so standards are pretty low when getting food here but they managed to exceed expectation and lower the bar for me. Removing drink machines out front for a more personable experience while having leadership that doesn't care about the customer.

They made me wait 10 minutes to get my doordash order and still wouldn't give it to me in the drive through. Who ever was in drive through as of this time should be written up. I told him it's a doordash order 3 times through the speaker and couldn't hear me.

Midas

Would never take my car back here!! They don't know anything besides the basic mechanics. Called to see if they could look at my car that wasn't starting, they told me yes they could look at it that day, never heard from them that day, called the following afternoon to find out all they knew was the transmission was good and they were still testing it and would call back in a hour, never heard from them.. called hours later to find out they just don't know what was wrong with it and they would call me back at close.. never heard from them.. called the next morning morning to find out they still didn't know what was wrong and again i called hours later to find out the car seems fine and could pick it up since they didntknow what was wrong.

Dropped off 12/18. The two associates working Monday and Tuesday handled the garage and phones alone short handed. Found my problem, discussed options 12/19. Found parts overcoming problems with vendors. Finished EOD. Picked up EOD. Misfire and call to report EOD. Associates pick up the phone and send help. Immediately check car, run diagnostics, give me a ride home, and take my car back to the garage. Fix my car and call to let me know. They went the extra mile. Outstanding responsibility and work ethic. I am a loyal customer if I know those two are working at Midas.

I’m shocked by how bad the customer service was and the lack of acknowledgment I got when I brought my car to get an oil changed and possibly brakes.  Christie at the front desk, stayed on her cell phone for 5 minutes when I came in and finally decided to help me after she hung up.   Then I received a quote for my brakes( not routers) that was so astronomical all I could do was laugh.   I only needed brakes but was told it’s $500 an axle 🤯 I’m not even sure how they still have their doors open. I’m sure not for much longer with prices like that.   Wouldn’t recommend to even people I don’t like.

I had a wonderful experience with my oil change at Midas in Bentonville! Hailey at the front desk was so friendly and communicative and the guys got my oil changed very quickly! It was also convenient to be able to schedule an appointment, as many places are only first come first serve with 2+ hour wait times. I will definitely be going back to Midas - it’s wonderful to have an auto center you can trust.

Took my car into Midas because my car warranty company contracts with them.
They had my car for a day and a half. When I got the car back, the issue was not resolved.
I took it back to them again a couple of days later. They test drove it for over an hour and had it in the garage for a while. They finally told me they do not know what the issue is and I need to take it to someone else. Not a big deal. But then today, the light on my dash came on, informing me that I am low on oil. I opened up the hood to check the oil. The first thing I noticed was the engine cover was not on correctly. It was not attached at all, and had been rubbing against the belts, causing the cover to melt. Upon further investigation, the clips that hold the cover on are broken.
Midas was the last place to touch my car. I had it in there yesterday.
Come on Midas? Really? I mean, if you accidentally broke the clips that hold the engine cover on, just apologize and make it right. Don't try to hide it and just throw the cover back in there and close the hood in hopes that I won't notice.
All I can say is never again. I wouldn't take my car there for any reason after this experience. I will advise my friends and family as well.

Harbor Freight Tools

The store was clean and well organized. The staff was pleasant and knows the stock well. This organization sells budget tools at a budget price. It's fantastic if you know what you are looking for. For example, I wanted a descent tile saw for a few jobs, and didn't intend to spend the premium for a contractor grade saw. I found exactly that and was impressed by it's quality. Were I a pro, I would have purchased differently, but for my $500, I bought exactly what I needed and it exceeded my expectations.  In short, know what you're looking for and be realistic about your expectations.

And people wonder why I can't get through the store very fast lol

Found what we needed. Was a very uncomfortable experience. Staff and patrons didn't know what to think of two women shopping for a power bank and some tools. Seems they felt it was ok to stare and say questionable things under their breath. Maybe a different location would be more welcoming. We will only go back if it's the only place that has what we need.

Dont understand their website nor calling them ... says they have a trailer in stock before I drove their and went in to buy it. Cashier was rude about it all and acted like it was to big of a question to ask if they had it in stock when i showed him the website. He acted like he talked to someone on the radio to ask but before he was done talking on the radio he said "nope we dont have one, all the stock in Harbor Freight is messed up, its been like that for 2+ years so we dont have any for sale and wont have any for sale for a while"  and called the next customer up and didnt give me the chance to ask a question. Frustrating I guess and his attitude and felt like he was pushing me to side to to help the other customer.

This is by far my all time favorite harbor freight store. The manager Allan is amazing

The Honey Baked Ham Company

Great first time experience! So easy and delicious!

A great selection of traditional comfort food at good prices. They offer much more than just ham for holidays. Did you know you can eat in? The sandwich portions are generous and very tasty as are the soups.

Seasonal associate stocking from freezer and well treated and appreciated by all associates and manager during pre holiday weeks.

We loved the ham and didn't need to heat it up. That was the easiest Christmas ever!!!! ♥️🔥

This is crazy.  I prepaid for a ham for Christmas and I am waiting in a long line while people who who didn’t just stroll into the store and walk up to the counter. What is the advantage of planning ahead and giving them my money  early?

When you walk in your not greeted nor asked how can I help you today. Rochelle was extremely irritated by me mistakenly attempting to use packing tape. I already had my label placed, she stated  how theres a one courtesy use of tape and how people should come in prepared and taped the box where it didn't need it. I politely said the box is still open she then  angrily told me there's tape for purchase on the wall.This was my first time in this location and left wondering if my package would be ok? And very disappointed in the service. Not sure if she was having a bad day but not cool.

The WORST customer service turned into a scam. The indian guy Shaad and the woman Rochelle blatantly stole my money and treated me like garbage when I simply asked for a solution because they literally took my money in advance (quite shady) and then blamed me when their printer/computer failed to print properly. Rochelle is likely the nastiest human I’ve ever encountered. She kept chiming into my conversation with Shaad just saying gross and uncalled for things like “pfff don’t even engage” even though she couldn’t even bother to reply to my friendly greeting when I entered the store. As I entered, I nicely told Shaad I needed to print something. He told me I had to use their rental computer (about $3 for like 3min, which is already ridiculous). I said I needed thick cardstock paper and being quite lazy he tried to push me to print on normal paper. He finally walked the extra 2 steps (literally) to reach the cardstock, I touched it and said yes. He said to go to the computer. I asked if it was possible to just send the image to their email. He said theyre “not allowed”. I had to put my credit card in the computer, opened the file and then trying to print asked him the name of the printer since there’s like 7 in the list. Rochelle chimed in with “just hit Control P” (which I had already done and wasn’t the question). Shaad then took his sweet time to select the printer after explaining the difference between BW and COLOR (obviously just to get me to pay for more time since it’s a stupid explanation that wasn’t even related to “which printer should I select?”) as my time was running out. I click ok where he told me and then the printer did an absurd screenshot of the ENTIRE computer screen! I told him to quickly fix it before my time ran out and he just stood there delaying and finally said he can’t. I then asked for my money back or the correct print job and both of them turned extremely nasty. Rochelle with disgusting comments and attitude constantly interrupting Shaad and Shaad with some gross macho complex even raising his voice at me so much that I had to tell him to not yell at me several times (I never yelled or anything like that). He also trued to lie saying nobody told me to use the computer (the shamelessness!) like I randomly enter businesses and sit and use their computers. He had no choice but to admit the truth when I asked “then how come you put cardstock paper in the printer that I cannot reach before my file was printed??? And how did the right printer (which YOU selected on the computer) print???”. Rochelle even started threatening me like apparently that store is some sort of slum she rules and not an actual business. I had to leave due to other commitments and now have to involve the authorities for fraud because, according to these projects of human beings, “there’s nothing they can do”. You’re not stealing my money or scamming other innocents. That’s for sure. Absolute shame on UPS… Oh and I have everything in video. Including them confirming that I indeed followed every instruction they gave me, the threats, yelling from them, etc.

I had a somewhat disorganized, multi-package Amazon return for which I went to this UPS Store.  Rochelle and Alyssa both went the extra mile to get it straight, for which I am most appreciative!  This is my “go to” UPS store and I have always had great experiences there, particularly with Rochelle, with whom I have dealt on several occasions!!!

My mom took a huge package in that she was to return. She gave the woman TWO shipping labels but the lady gave my mom one back and said she only needed one. Well the next day UPS showed up to deliver the SAME package. The lady did not put the shipping label on it that my mother gave her and when we called to tell her and ask her about it the SAME lady hung up on us! I would stay away from this location.

I've been having an issue with this company since June. They lost my scooter, and it's been in transit since June, now August. It's okay to have high standards, but when the employee Kevin was laughing at me...That's it, I was in tears and this man was laughing at me when I asked for manager Pam...They were rude to me in the beginning, and didn't listen to me...I would never, ever laugh at a customer or degrade them. Bad customer service, never again...The laughter made me realize, I'm a number, NOT a person...gggrrrrr...

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