The UPS Store

Particularly wanted to take the time to write this review as I see the overall rating of this place was a bit low.   I live in VA but use UPS nationwide as my shipping partner.   I stopped in today to ship two packages out.   This place was packed (my only mistake was I had a grocery cart blocking my parking space so I used it to transport the packages - not allowed - though they have a cart in the shop if needed).    Though very busy the TWO attendants were efficient (and the vibe was pleasant).   Best of all when I got to the attendant and gave my phone number everything popped up as it has nationwide and I was quickly processed.   I know each shop is locally owned so I take the time to post a review if the job is well done (or a scathing critique if not).   This place is worthy of your business.   Indeed, compared to Aspen (package sent earlier this week) there were no steep processing fees for a fully boxed and taped shipment.   Hope the owner reads this - keep up the good work.

As I read these reviews, it seems like some of these reviews got the same treatment from the same old white hair lady as me. I didn't know one of my amazon package had to be package since majority of my return amazon didn't ever need packaging. Instead of telling me nicely about it, she had a full on attitude telling me it had to be package or else she wouldn't send it. So I asked if they sold any small bags and again with attitude, she said it was behind me. Mind you, it had only been 1 hour since they opened and she was already having attitude so early in the morning. If only this wasn't the only ups on my way to work then I be going to a different one.

It’s impressive that a place with so many one star reviews and fake apologies from the owner can continue to operate. I’ve been in here many times and agree that the staff goes out of their way to get out of work. With three in the store, I’ve seen one work and the other two talking/eating snacks at the computer. One even held up their finger to shush me when asked if she was open. It’s wild this location can continue to operate in this manner. I’m sorry if you hate processing Amazon returns, but there are many things I hate about my job but still do them without visibly rolling my eyes. The customer service is rude and complained about in MANY reviews, with a very insincere sounding response from the “owner”. I would be embarrassed to be the owner, supervisor, or employee here. Words without actions are useless and a waste of time! And no I do not want an email or phone number, I want some action as you have already heard about the problems here many times.

The staff is amazing. It is often very busy and the staff handles it professionally and efficient. My packages are always handled with care. When I call to see if I have mail, staff always take a look in my box so I don’t make a trip for no reason. It’s convenient for me to receive important mail while based in Denver. The location is now open on Sunday..

5 stars ⭐️ ⭐️⭐️⭐️⭐️

Store needs to 100% hire more staff. There was a line that was 9 deep and the manager, while competent and friendly, moves at a glacial pace and made no attempt to multitask. I had a simple pre-paid scan and had to wait in a 35 min line to drop off.

McDonald's

Needed to grab a quick meal on the way to the hotel after our 2 hour flight ended up being a 7 hour "flight", & was DELIGHTED to find this McD's was right on the route to our hotel, as McD's is our go to food stop whenever we're traveling.

Got to the hotel room & started eating, intent on being able to get to sleep ASAP, as it was already after 2 am.

But our food...didn't taste like McD's. Our Whoppers had a weird, squishy consistency.

My daughter stopped after 2 bites, as she started to feel ill. I'd wolfed down nearly half my Whopper before I, too, started to feel nauseous.

Then I LOOKED at my burger.

As you can see from the pictures, they're both NOT COOKED!

We're both still feeling sick this morning, which is frustrating, as we've got 8 apartments to view today as we're relocating to Denver the week after next!

We don't have TIME to be sick from food poisoning!!

AVOID THIS McD's!!!

I seldom review fast food experiences because to Me they are pretty much the same, but this McDonald's location has completely exceeded my expectations.  Best customer service ever, attentive staff, friendly and extremely professional.  They asked us several times if we needed anything else. Highly recommend this specific location.

I am visiting Colorado from VA. I have to say this location is the best in Colorado. The environment is excellent and clean, and the employees are amicable. Diego Uzuga helped me with my order as I told him I wanted to have coke instead of Coffee which I ordered before. He was so quick and great person to work with.

A McD experience without the ordering counter. I feel for the older generation fumbling through ordering on a kiosk.

Got a sausage McMuffin and the sausage tasted I like any other I've had a the arches.

I can't believe how bad they messed my order up. To start I order a double quarter pounder but only got one meat. Then I ordered two hot and spices and got only one. To top it off they forgot my drink.

The one star rating should have tipped you off...in case it didn’t...Quarter Pounder was cold and stale as were the fries. The only warm item, my drink...no joke! This Micky D's sucks!

Such a sweet girl at the register! Helpful and brought our meal to us while we were still sitting. Which also shows how quickly the food was ready. Hit and delicious. Very clean bathroom and dining as well.
They were out of mild sauce and the espresso machine was down. But that is more manager/corporate and not at all shocking. 😂 It's not easy being perfect!

The drive through window staff were great! Top notch customer service. The food quality was poor however. Ordered burgers, fries, chicken nuggets, all were dry, tasted old. 3 of us did not eat our meals.

Again, your employees don't understand the menu concept of buy 1 get 1 for $1.  On three different occasions this order has been incorrect. When I say I want a buy one get one burger and an order of fries  that is 2 burgers 1 fry.  If I say I want 2 buy one get one that is 4 burgers not 2.  Today we had a debate about how many burgers is in a buy 1 get 1.  REALLY? YOU ALL NEED A READING AND LISTENING COMPREHENSION COURSE
Also, maybe some instructions on what your menu offers and a little math as well.  #sick of idiots

Ordered 40 nuggets through door dash and didn’t receive not one sauce called to let manager know this is the 2nd time this has happened and ordered a happy meal with milk and didn’t get the milk and the manager literally said to call door dash like it was their fault that we didn’t get the milk and sauces. They need to pay more attention to detail and care a little more about their customers I will no longer support this McDonald’s from this point on!!

AT&T Store

Really good costumer service, came in with a broken phone and they gave me multiple options when the store prior said there was nothing they could do. They even went out their way to help me restore all accounts. Definitely will be coming back

Outstanding customer service. They answered all my questions. They were patient, professional. I had the opportunity to work with two employees at this location: Lucia and Ciara, both were knowledgeable and efficient.

When I went in, this lady was talking to me and on her phone texting people and super rude to me.

Exceptional custoner service. Always very helpful and always furfull my phone needs. Super fast service as well. Definitely my home store

When you go into the store. The reps are helpful. Hard to get assistance over the phone on the 800 line.

Service is horrible at this location.  Everytime they have you park to wait they forget items.  EVERYTIME you order sauce they forget it.  I always have to remind them at the wondow or go in after I check and discover I have been let down.  Employees are generally rude.  Had a young lady try to mad dog me in the window when I asked if she could make sure the sauce gets packed before they send out their employee to my car.  Tonight I specifically asked if there was buffalo and sweet and sour in the bag.  Before I could finish my sentence the employee cut me off and said yes.  Got home, NO SAUCE AT ALL, and a bag full of fries that were half empty...  The customer service here is reprehensible.  The attitudes are disgusting (not all employees.  Some are very kind).  In general, every visit paid to this location is followed by a fit of rage and disappointment.  GET IT TOGETHER!!

For starters the first window lady tried to keep a 5 dollar tip for herself! We had to tell her the change she gave was wrong! Next our sandwiches were just thrown together very poorly. I had more food stuck to my box then on the sandwiches! VERY DISAPPOINTED

+ Location
+ Gaming Tablets
+ Lots of Self-Order Kiosks
+ Quick Turnaround
- Not Clean

Place was packed at 11pm on a Tuesday, and for good reason.

I placed an online order for breakfast. I placed the order around 15 mins before breakfast ended. I was very close to the store. I got stuck in a bit of traffic for maybe 5 mins. When I arrived, they told my daughter that they cancelled the order. They no longer had the order. So, they told my daughter she could repurchase whatever they had left. That ended up being nothing that we originally paid for. They had to charge us a second time, due to the "cancelled" order. Well...this order was never cancelled! I could not get the order refunded through McDonald's customer service. I literally had to file a claim with my bank because I paid double, and still never received the first order. I don't believe the order was cancelled. I actually believe one of the employees may have stolen it. To be honest, it doesn't even matter...but I will never return to this McDonald's again. The worst customer service I have ever experienced!

Update :  2023

Downgrading my rating from 5⭐ to 2-⭐.

Ordered via kiosk Quarter Pounder with everything as it is offered EXCEPT for NO ONIONS.

Got these 2 pitiful Quarter Pounders w/med fries for $15++ rounded up to $16.
(see pictures posted)

Just the bun, patties and pickle.

In my previous review, I was so happy with the changes in-store BUT (!), am now revising my rating also due to the fact that order #s are shouted out by staff AND (!), one can hardly hear what order number is being called out due to the LOUD noise of customers.

I would think that McDonald's would have the foresight of having a sound system/microphone to use especially during peak hours.

Totally disappointed .

Update Aug 2022

Giving credit to the changes done to this branch.

So, from 3-stars to 5-stars.

First, overall area have been expanded, easing the very problematic parking and drive-thru specially peak times.

Second, though (inside) counter/front decreased in size, self-ordering kiosks/stands were added. These for me also contributed to faster in-out speed for customers.  Just my take, based on my recent visits.

Also, the old McDonald's decor/feel was revamped.  Not a lot of red/orange/yellow but, more muted/sombre colors.
This I am on the fence about .... maybe, it's just the nostalgia of kinda losing the old McDonald's feeling.

All in all, I give it my thumbs up.

Update February 2019

Will premise this review by saying my husband brought home a Swiss Mushroom Burger and I loved it.

So, dropped by for takeout and ordered  2 of the Swiss Mushroom Burger.

Was thrown off the loop when I was asked for my choice of either beef or crispy (was there another menu item of the Swiss Mushroom?).

Here's the reason for the low rating, order taken was for only 1 and when I went back to order another, the same staff told me I didn't say 2 (Not a great way to make a customer feel good about themselves.).

And here is a picture of the Swiss Mushroom Burger.  Where are  the mushrooms?

2018  review:
Only drawback from making it 5 star is parking.  Otherwise this branch is above most McDonald's in terms of service.

If I go back to this business one more time and they don’t accept cash, I’m filing a complaint with anyone who will listen.

I also don’t want to smell the dump the employee just took. Lay off the protein bro, you’re just sitting around.

I arrived to this GNC this morning to pick up a seasonal flavor of their protein shake. I went up to the door and it was locked, so I turned around and went to leave. The employee (male, red shirt) opened the door and I asked him if they were open and he replied with "I guess I am now". Then proceeded to tell me they open at 11 on Sundays. I literally got there at 1057 am and according to the employee they open at 11am. Here is where my problem is- 1. I didn't ask you to open the door as I was leaving. 2. The condescending attitude from the employee about being open when I asked was uncalled for. 3. It's 3 minutes....seriously...but hey I get it. I'm disappointed because I spend a lot of money at this location and the last time I went there was a female employee and a different male employee that were super friendly!  But I won't return to this location.

Always honest, helpful, and good customer service. coupons will give you a specific code at the bottom and will let you know what product it will give you the  discount off. Coupons are always honored, never had a problem, if so, it has always been fixed. Overall, good place.

Great experience initially when purchasing my items. Then I came back in to exchange a product because I wasn’t happy with the flavor, and I got attitude from the employee (same person I purchased from as well). He was rude and slightly condescending. I’m disappointed because this is the closest GNC to my house, but from now on I will be taking my business to a different GNC location.

Buyer Beware!
I went in for the GNC Pro Performance Whey Protein Amplified Ripped and tried to use the $5 coupon with my purchase, but I was told it only works if I combine it with another Pro Performance product.  After not seeing any print on the coupon about restrictions, I contacted GNC and they informed me that it should have been honored.  Yeah, it is only $5, but to not honor a little coupon and then try to up-sell me on another product.  Disappointing.

Lester doesn’t know how to do his job and should find a new one probably fast food since messing up peoples orders is what he’s good at. Went in to get a new phone and exchange the one we had. Left with no service unknowingly, a different installment plan we didn’t agree on, and a phone in the mail after he tried to get us to buy a smaller storage phone. Try hiring competent people AT&T…

You have fantastic service at this store. I am a senior citizen, and I brought my granddaughter and the two gentlemen related to us so well! We will tell all our friends about this store’s service! These two employees, Levi and Elias, are an asset to AT&T!

Elias is awesome. Super chill and willing to help out with your situation. He suggested a better outcome for what we went in for. We walked out as happy customers. Great guy, down to earth, and awesome at his job. Thank you so much for fixing my phone. The last AT&T store I went to literally told me my phone (that wasn't able to make/receive calls) told me it was "In God's Hands."

I went there to upgrade my phone. Elias greeted me as soon as I opened the door. It was a sincere greeting with him looking at me and making eye contact. Some places people just greet you because they have to, and do not really care or even look at you. I already knew what I wanted and Elias was able to give me additional helpful information. I asked Elias to transfer all my stuff on my new that I had on my old one and he did it without question. Previously when I had upgraded, the associate (not Elias) had told me to do it myself. Elias hung out with me for the full half hour it took to transfer all my stuff to my new phone. We had a good conversation and he was easy to talk to.
Elias was knowledgeable, professional, kind, and respectful. He obviously loves his job and takes pride in it. The store manager should know how lucky he is to have an employee like him and I hope Elias gets a big raise or bonus.
I see that most of the 5 star reviews for this location talk about Elias. I hope that upper management sees all this and makes him a store manager.

Elias was great both times me and my mother came into the store, very knowledgeable and helpful. The manager was also extremely friendly. All around great customer service and support. Glad we switched from t-mobile to AT&T!

Great customer service, helped me find the protein powder that would work best for my goal and additionally helped me get started on a diet showing me how to work an app that would help me reach my goal, shoutout to Antonio.

Called to see if they have a product in stock.....didn't, btw. Store was 15 minutes away, two people working with no one in the store, but me. Called mutiple times and ALL calls to voicemail. Pathetic. I wouldn't be happy as an owner. This is why people just buy online. 4:15pm on 20 May, I'f the owner wants a time stamp of his lazy employees setting around talking about gym stuff, but too tired to pickup a heavy receiver.

Do you guys ever open? I've wasted my time going over there 4 times already, different times and it's always closed.

Why are you closed at 5 o'clock on Saturday? Hours say you're open until 6. Trash.

Eric, the store manager is THE BEST!.  He is extremely knowledgeable on all products and is eager to help in any way.  I buy from his store all the time.  The shelves are always packed and as a pro member he ensures pro deals and pro week inventory is on site!  He is passionate about his products and cares about what your supplement needs are!

Walmart Supercenter

This Walmart is going to remodel or improve to a “better Walmart”. Not sure if they will close down completely or will remain open during all construction and improvement. Anyway lots of shelving are empty already or things are moved so  that means you might not find what you’re looking for. Still pretty busy!
Truckers are there and they parking lot even though there are signs not overnight parking, thanks to Walmart they are truckers friendly, but some nasty drivers do not deserve to be there. See pictures. Please guys clean after you and respect opportunity that you are getting from Walmart that you can park on their driveway for god sake!

I had a bad experience today in the Walmart N salida on tower rd. Five of their employees damaged my car and walked in laughing, the managers did absolutely nothing. Terrible customer service, employees need better training. So immature and disrespectful. I do not recommend shopping here and I will not return. Two of their employees were still in a meeting including the one who damaged my car window, happened to see the rest of them as I was checking out, I find it super disrespectful that nobody did anything even though I reported it twice  and all they did was laugh. I’m not upset about what they damaged I just think it is very disrespectful especially towards a customer.

First time visiting a Wal-Mart in 4 years. Last time visiting a Wal-Mart.

Rotting fruit, bottles of bathsoap just left open to dry out and crust over, random products just piled in the walk-ways...This place was awful.

I truly believe that lady Gabina Demaciel I believe was her name was very sweet she saw me and my sister looking for some noodles we couldnt find and she went out of her way to get us the noodles we wanted all the way from the bottom of the palette, that is a true team player she deserves a raise or a bonus because i am almost positive that she treats other customers the same. Customer service rate: 100/10 👌🏼👌🏼

Nice people inside, well stocked, clean. They didn't have plastic bags in any of the self-service checkouts on any of our visits. We usually don't mind because we carry our own nanobags.

The Home Depot

Spent Over $1,300 just to have my washer and dryer delivered to my new house, and have my walls damaged. And then of course "we didn't do that" it's a brand new fkn build! We just walked it 4 times and had every little detail fixed before we signed for the house!

I had to return some paint from a different location to this store. I was nervous after reading the recent reviews,
but I couldn’t be more happier with my experience here.  The lady helping at returns was super fast and helpful. Then we were immediately helped in the paint department and when we were ready to checkout we were helped right away. The workers were all actively working and helping customers and things were running quick and smoothly all around.

We have taken our son to their kids workshop a couple of times now and we always have a good experience. The girls running the workshop are helpful. They could use a bigger space because it does get crowded but we love it here. We also done multiple purchases here and always find what we are looking for very easily

If I could give them a zero rating, I undoubtedly would. I recently placed an order for a stackable washer and dryer, as well as a microwave. On the day of delivery, two individuals arrived. While I watched, one of them removed my old washer and dryer. However, he pulled a wire so forcefully that it caused water to leak. They installed the new washer and dryer, but then informed me that I might need to hire a plumber to fix the issue. How is it my responsibility to fix the water leak when they were the ones who caused it? They created a problem that never existed before. Not to mention, they failed to use the new stainless steel washer hose, dryer duct, and steam dryer hose that the lady had instructed me to purchase when I placed the order. To my disbelief, they simply used the old ones and left the new ones sitting on my kitchen counter.

When I inquired about the whereabouts of my microwave after they had installed the washer and dryer, they stared at each other blankly. They had no knowledge that the microwave was supposed to be included in the same order. Five minutes after they left, I received an email confirming the completion of the delivery, absurdly listing the microwave as a delivered item. I immediately contacted Home Depot and informed them about the missing microwave (without mentioning the water leak, as I wanted to address one problem at a time). A lady placed me on hold to check with their warehouse, and upon returning, she assured me that someone would contact me within 24 to 48 hours to either cancel the order (if the product was unavailable) or schedule a new delivery date.

I patiently waited for the entire 48-hour period, but no one reached out to me. I called them again, and the same scenario repeated itself. The representative placed me on hold and, upon returning, provided the same response. They stated that someone would contact me within the next 24 to 48 hours to either cancel the order or arrange a new delivery date. This time, I waited for 72 hours, but once again, there was no communication from their end. Frustrated, I contacted them once more, this time to request a complete cancellation of the order. That was the final straw for me. I will never return to this place.

Their installation technician not only created a new problem that did not exist before—a water leak in my laundry room—but they also failed to provide any explanation regarding the missing microwave order. They never could get to the bottom of what happened to the microwave. I decided to overlook the water leak issue and completely avoid any further dealings with these people. It was a truly terrible experience, akin to a nightmare. You guys do not deserve a single star.

I’m a contractor and I’m always going to Home Depot, if I have a big order I’ll typically order online for pickup. Lately they’ve really dropped the ball. I ordered 3 sheets of 4x8 plywood and immediately got a notification saying one of the three sheets was cancelled and refunded. Cancellation is understandable, sometimes the item is not in  stock.

But when I went to the HD to pick up my order today, I made my way over the the plywood section and sure enough, more than 25 sheets of what they cancelled was on the rack, so the people who were supposed to pick my order just said, nah, not my job, cancel that sheet. IT WAS LITERALLY ON THE BOTTOM RACK!!!!

now here I am, as salty as the Pacific Ocean waiting 5-7 business days for a refund because the employees at this particular Home Depot are completely incompetent and lazy.

Good job Home Depot, you’re definitely a something.

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