Pizza Hut

Came in for a pick up order and when I arrived home my family had noticed the drink was missing. I called them over the phone to refund the charge or to have it delivered. I was on hold for 5 minutes before I drove back. When I arrived back at Pizza Hut I was still on hold. When I asked if I could get an extra drink for my time and lost food quality since I would arrive home to cold food they said no can do. Overall I would say if this is your nearest Pizza Hut head to the next one it’ll save you more time

Pizza arrived really fast, was super hot, perfectly prepared and they actually included the extra cheese I paid for...really rare these days. 2 pieces filled me up. Best Pizza experience I've had in a long time. I guess it's true... no one out pizzas the Hut.

Shuron at this location was extremely unprofessional, disrespectful with zero hospitality. Placed an order a hour in advanced. Upon arrival she advised my pizza was not at this location. When I asked her to double check she became hostile. After arguing back and fourth my pizza was sitting in the warmer. Tried calling Leslie to complain and waited on hold over and hour with no success.

Horrible customer service no one calls you back and when someone does answer they keep transferring you to voicemail. If I visit again I’ll never order from Pizza Hut in Denver, they sent me the wrong order then I couldn’t get through anymore now I have food I can’t even eat… thanks

To whomever helped me on the phone Sunday the 9th in the morning you are awesome wish I caught your name. Really great customer service and the unexpected handwritten note in the box was so nice. Thank you again. Also food was good and delivery was smooth in our crazy apartment complex.

Papa Murphy's | Take 'N' Bake Pizza

Not kidding they are so on top of it!!! Food is loaded exactly the way you want even toppings not overloaded but still don’t feel skimpy on toppings. The staff is amazing. Today 11/07/23 employees in the afternoon to evening were not distraught by the line or busy situation. In fact talked to customers while working and we’re on time with my order as well as the line wasn’t compromised of people waiting for food, but rather to order. I chose this location time again due to this experience being normal here! I dig it!

Had to share the pan pizza experience that we were completely disappointed in supposed to be a chicken pan pizza it was more like a bread loaf with a brushing of cheese will never buy this one again do you see any cream sauce do you see chicken OMG take it from me the service sucked as well what an attitude this woman had tell him customers in a manner to be patient I'm the only one here so deal with it attitude business sure has changed

This location is trash. Tried applying here , got screwed with by some young girl. Then when I tried coming in to order  12/20/23 at 4pm the staff was ignoring me being upfront for several minutes straight. Tried saying excuse me, they quieted their talking I said hello? They quieted again. I left and said thanks a lot! And these aggressive little lazy POS’s have the nerve to launch out the door when I’m leaving . This staff can seriously  enjoy whatever they got coming

Gracie was the best ever! Super friendly and let me immediately know that she was busy and running slightly behind.

I came in for a family size Mediterranean with half Chicken. It was Halloween, the store was very busy but the staff were hard at work and they took good care of me. Special thanks to gal at the register dressed as a mouse. She was really kind.

Pizza hut does not care about their locations or employees anymore. This place is a mess and unprofessional. None of the employees care about being here. Nothing is getting delivered correctly. Nothing is getting done right. No one is at the front to assist. Gotta yell to get someone that drags themselves out there only to walk back and take their time. No one answers the phone. Employees just lounging around. Deliveries aren't being made. Food sits there getting cold. Stop ordering from Pizza Hut. As soon as they start losing customers and money, they'll get these places going again. Till then, doesn't seem like they care anymore. The employees look a mess. Wearing pajamas, moving slow. Can't stay focus. Not paying attention. They look high on something. Not a care in the world.

No option for zero stars!  I ordered on line.  I don't use door dash anymore. They can find the fingers on their hands, and definitely can not follow the GPS or read an address.  Well, pizza hut sent my order via door dash.  I mean the store is literally a mile away.  Took this idiot an hour to find my place.  It's literally a r, l, r and you're there. Like 5 minutes from the store! I am surprised he delivered it at all. Still trying to get a hold of the store for a refund since not only was it an hour late, it was the wrong order!  I'm going to have to show up in person I guess. They won't like it!

I was charged for food that I didn't receive, cheese sticks were overcooked, and the boneless chicken wings sauce looked like it was just thrown in a bowl and put out for delivery. Overall bad experience with this particular pizza hut. Won't be ordering from this one again.

Ordered pizza today and it was delivered by doordash. Only because if there are no drivers, that's who delivers. When they arrived at my house the pizzas we're smashed up against the back of the box. Looked like only half pizzas. Absolutely terrible. So I called the store and they fixed it, no problem. Didn't get the name of the person who helped me, but she was awesome.

I'm half a mile away from the store and it was 25 minutes from when I got the " being delivered" message that I actually received my pizza.

The pizza itself had almost no sauce in the center and a little sauce around the edges.

I've ordered from this store before but this time was just bad all around.

I will say everything I ordered was there so that was good.

Was weary of ordering delivery because of the reviews. But I took the chance because my craving for stuffed crust pizza was real.  I ordered during lunch time. The delivery was quick and my order came correct and fresh ! I will definitely give them more of my business !

Food was delivered on time, but cheese was disproportionately applied and the pan crust was a bit soft. Pizza wasn't as hot as expected. I generally like Pizza Hut though, but last few occasions haven't been the best. Also, since they charge a delivery fee, I wouldn't tip until you see the pizza in person. For the price of the pizzas, I would go elsewhere.

Ordered a pizza on 11/01 for CARRYOUT around 10:29pm to this location and showed up to pick it up around 10:50pm just for them to say I allegedly ordered it for doordash delivery when it clearly said pickup and was not possible considering I ordered from the Pizza Hut app. That makes no sense! The rude manager Keisha said it was my mistake and was not trying to fix anything and tried to lie to my face saying they stop doing carryout at 10 when they stop doing it at 11. I have picked up multiple pizzas around 11. Not to mention it was supposed to be $26 something for CARRYOUT like I had ordered and now she was saying it was gonna be around $39 like what. I’m not going to pay for something that’s overpriced when I know what I ordered and how I ordered it.

They had already locked the door by the time I got there and it was 10:50 and I had to call to tell them I was picking up my order so they could open the door. She tried to say I was wrong the whole time and it had already been picked up by the “doordash delivery driver” and was on the way to my house. I showed up to my house and there’s no pizza or driver.

Keisha and the big black man my apologies idk his name. But they both always go above and beyond serving me . If it’s cold they bring my food out to my car. My pizza is always hot , fresh and ready. I’m super greatful for their kindness and hard work. My go to 🍕 🛖❤️!

Worst experience ever. Pizza hadn’t even left the store 30 minutes after it was supposed to be here. Took three phone calls to cancel. Then they charged me anyway!!  $24 for no pizza, just trouble. Unbelievable.

Jet's Pizza

Staff is rude and pretentious.

Sauce is very acidic, and price is expensive.  Small 4 piece deep dish specialty is 19.19... cheese was good, and it did have a nice crunch, but for the price Blue Pan Pizza is much better.

This place thinks it's a boutique pizza joint, when it's a simple hole in the wall. Way over priced.

The food here is usually good, but this order was terrible. My order total was $97.75, and not worth it at all.  The salad was gross and I had to throw most of it away. Wings were tiny and dried out. Pizza was dry. Very disappointing.

I love the BBQ chicken deep dish. The friendly courteous staff make it a lil less painful to pay $$ for yummy pizza 😉. Left overs heat perfect in the oven or Air Fryer!

I ordered a pizza at 5:50pm and received an email confirmation the pizza was scheduled to be delivered by 6:35pm.  After that time passed, I called twice to check on my order and was told they were running late.  At 7:40pm, still no pizza. Almost 2 hours later! Called back at 7:42pm and cancelled my order. Damien told me it would take 6-8 days to be refunded.  I’ve been ordering from these folks for awhile now.  Have not had any issues in the past other than mildly late deliveries. Their drivers are nice and they have great pizza. When I called,  there was no empathy for the situation whatsoever and I wasn’t offered anything for the inconvenience to keep me as a customer. This Horrible communication and service has cost them a lifetime customer and revenue stream  today. I will not be ordering from them again and will go with their competitors instead. if I don’t get refunded timely, I will add to this review.

AMAZING! I love this pizza! The Detroit style is so so good, it’s caramelized edges make it the perfect pizza. I absolutely hate undercooked or doughy pizza, which is a concern when you get thicker pizzas, but not here! The pizza and cheese bread were perfection. Highly recommend this place, it’s even better if you smoke while you wait for it to be delivered :)

Fast delivery of fresh warm food. Friendly delivery driver. The wings were perfectly flavored and the cheddar bacon breadsticks were delicious. This is the best Pizza Hut in NWA.

Food was good, made like we ordered.

Only thing is they wanted you to pay for cheese and red pepper… ughhhh ridiculous.

Everything in the order was perfection! Prepared the way we wanted, and delivered in a great time. Driver was really nice.

I've gotten some of the worst pizza's I've ever had in my life at this store. Not sure what's wrong here but I'm guessing ownership doesn't care because it's been this way a looooong time.

I would bounce between Pizza Hut and the other place across the highway.  The other place consistently messed up my order.  The Hut on the other hand always gets it right for the pizzas that I normally order.  Haven't had a bad experience with them yet.  I won't be going back to the others across the highway.

Love Papa Murphys! This last time I ordered on the app. It was done prior to the expected time and order was exactly right. If your looking for great pizza, good and fast service this is the place. Always so fresh.

I had a walk in order. There were two teenage kids arguing over who was going to "work" and make the pizza. This went on for far too long. One was newer and didn't know how to make my pizza. The other was busy doing nothing in the back. My pizza took a literal 42 minutes to make. They do not even cook them! Just assembled! Six other customers came in and waited just as long. Absolutely unacceptable.

Ordered a large pizza WITHOUT mushrooms had mushrooms also ordered mini pepperoni pizza wasn't made at same time. Would have given more stars but.... And they wanted a tip which couldn't say no on the cash register so they got a tip anyway. People wanting tip for not doing their job properly.......😔😳

None of my sauce or topping were weighed or measured. I got a thin crust Thai Chicken which did not bake crispy cause sauce was just poured on there with zero weight known. I ask to add tomatoes and no crushed pepper and had to stand there and tell them to add or take off cause it wasn’t on the slip. Working at a Papa Murphy’s before I was quite dissatisfied and disappointed in the pie I drove 2 hours for.

I ordered on line and added feta cheese to our Chicken Bacon Artichoke & paid extra for it and still didn’t get it. That happened twice. This time the spinach was wilted and nasty & I had to throw most of the spinach away. We have always loved Papa Murphys but the Republic one has gone down hill. I did the survey online & asked that a manager contact me & no one ever did.
A few months ago I went in and ordered a special Low Carb Style pizza and when the lady was making it I told her maybe she misunderstood me that I wanted it on the pan just no crust. I explained that i wanted everything else though. She was putting it in a pasta dish. She looked at me like I was an idiot and said this would bake the same as a pizza. I realized then it was fine & tried to be polite & thank her for doing it that way for me. When I got home I realized there was no sauce and NO FETA!!! I pay extra for the feta and never get it.

I was disappointed with my food / price of food. I felt my pizza was way overpriced and I thought I had extra items in my order that I had apparently not officially added to my cart. (That was totally my bad) but I would have never paid what I did for one pizza knowing that's all I was getting.
The store however was very helpful and everyone I talked to was awesome. Helped me with everything I needed. Great customer service and much appreciated. I didn't catch their names unfortunately, but super big kudos to the employees that helped me out tonight! Also, still hope my delivery driver got their tip. Recommend this location for delivery, just pay attention to your cart before check out.

Mr. Curtis at the  Barnes, location Pizza Hut. Had very much so good customer service. I ordered a pizza and it came back to me wrong, but he was able to make it right and have them send out the right pizza that night. Thank you so much. Mr Curtis for being as awesome as you are. I hope you have great holidays.

I was starving and forgot to take a picture before we ate. We normally order the big new yorker which is good. We ordered wings this time (buffalo burnin hot ). They were not hot at all. They either gave the wrong order of wings or Spicy is not Spicy. We ordered delivery this time, which gets pricy after you add the delivery charge and tip. We paid over $90 when said and done for 2 pizzas and wings, not sure if it's really worth it. Oven pizza taste just as good.

I’ve ordering via delivery and pickup from this location for almost a decade. Tonight was the last straw, whatever I have to do I’ll get pizza elsewhere. There are pizza huts that care about the customer and I’d rather travel at this point then have convenience because it’s always wrong or messed up or cold and we typically use them in a pinch but I’d rather pour a bowl of cereal for the family or go anywhere else than give my business to them again.

Pizza is just like ever other Pizza Hut what makes this place a piazza chain I will come back to is, the personnel that work there make this Pizza Hut stand out and not in a bad way ether. They took care of my order when there was a mistake not to sure where it came from but. Bottom line it was all taken care of.

I placed a mobile order that was to be ready in 15 minutes. There was no one in front when I came and a man waiting for the rest of his order. I sat down to wait for assistance when two men came in. Someone came to the front, told the man still waiting for the rest of his order that it was still going to be a couple of minutes then served the two men that just arrived before me then went in back.

Another woman came in and after a few minutes he came back and was about to take her order when I said I was here prior but he kept serving everyone but me and would like to pick up my mobile order.

He asked my name, went in back, gave me a pizza box, and handed it to me. I asked him if this was baked pasta and he said" yes." Never an acknowledgment or apology.

When I was ready to eat approximately 10 minutes later the baked pasta was missing a top so it was no longer moist or hot. I have no idea how long it had been sitting in back waiting.

As far as I'm concerned, this is a call to tip after the service because I would not have left 18% for that level of service and I'm in the service industry. I'm not sure what I did other than come to an establishment to pick up my order but customer service was not being served, at least not for me. I'm not sure if that was personal nor do I feel I it was racist as the woman that came in was also black.

The food itself was passible, and would have been delicious had there been a top to protect it from dryness and cooling. The lack of respect, heat retention, and accident mitigation doesn't say come back.

The food is good. I got the big dinner box. They should really time their delivery order correct. I got my pizza about 15 minutes later with the delivery person bragging and complaining about how she does not like how big the box is and how she doesn’t understand why they put it like that. Like what? Well isn’t it your job hun?

This was the worst experience I've had at pizza hut. I originally placed an online order and after an hour of waiting for delivery, I called to check in and get an ETA for my delivery as it was getting late. I was told that it would take another hour and a half to get the food delivered. I live 6 minutes away from pizza hut so instead of waiting another hour and a half I told the manager that I'd come and pick up my order.

I drive to the location and waited in the lobby for 15 minutes behind another customer who was already there waiting.  There was no one at the front to greet us and all we heard was a bunch of what sounds like kids playing in the back and arguing over sauces. After the awkwardness the customer who was there before me  screamed "excuse me" and someone yelled "we will be right with you". After about two minutes the manager came out. A short Mexican girl with long nails scratching all over her mouth without gloves. We ended up getting our orders and finally upon returning home we noticed that our food was cold and the bread sticks were burnt. The cinnamon sticks were so old and cold they split right in half when we tried to separate it.

I called to let the manager know how unsatisfied we were as our order had obviously been sitting there for over an hour waiting to be delivered before I went to pick it up. She then put me on hold for over 10 minutes and gave evey excuse why the food wasn't cold and why it wasn't burnt. I asked her if she'd like me to bring the food back and she declined. She said there isn't anything she could do. I asked her for her name and she hung up the phone in my face. I called back a few times to collect the name of the store manager however they kept picking up the phone and hanging it up. I would defined not recommend this place to anyone.  Very poor customer service!

Ordered a pizza at 3:50pm, got it around 6pm stone cold. Delivered by door dash although I ordered directly from the Pizza Hut app. Called the store to report a problem and was put on hold without a greeting. Never. Again.

I placed an order early in the day to be delivered at a specific time, 3 hours later. Not only was the order almost 30 mins late being delivered, but calling only led to being put on hold and then the call dropping after 15 minutes. When I finally did get a person on the phone, as I was asking about why the delivery was delayed and not arriving when scheduled, the employee hung up the phone on me, mid sentence. Extremely poor customer service.

Simple Simon's Pizza

Was told they aren’t accepting orders because someone called in.  Imagine if every place made this decision. Oh wait,  they won’t. Because they have a business to run.  Very poor service on their part. They still had pre made stuff. But wouldn’t make fresh to go orders because “someone called in”. That’s pure laziness plain and simple

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