Pizza Hut

Had a pickup order supposed to be ready at 524. It’s 554 and I’m still waiting. Apparently they’re out of all ingredients including dough. Will avoid in the future.

Still waiting. I did get a refund but it’s unfortunate that I was told “15 min” over 35 min ago.

Finally received my food at more than an hour after the pickup time.

This place always takes care of my pizza fix. If they get it wrong, they throw in extra goodies like a free melt and a 2 liter of soda or a dessert for free. The staff and the manager are always respectful, cheery, and pleasant. This is my "go-to" pizza place for friday nights.

Awful....thought we would try the new melts. Had trouble ordering online had to order numerous times before I called and than it wasn't a problem. When it arrived there was absolutely no dipping sauce except ranch for the chicken, bacon, ranch. Funny it had no chicken nor bacon. It was cheese and very little pepperoni?? Won't do that again.

The girl working just canceled my order 30minutes before close because they’re unprepared and don’t have breadsticks thawed so I just lost all of my points I tried to redeem. Also stupid I can’t get a pizza because they’re out of bread sticks. Sounds like pure laziness to me. Super unprofessional I don’t get how it’s my issue they can’t be prepared enough to have one of the most popular products ready to be sold. I am completely disgusted with her attitude on top of this. She thought it was funny we were upset we lost our points. That’s probably why she didn’t give me her name. Well I’ll never order from here again and will be sure to let my family and neighbors know not to waste their time and money. Thanks for nothing

I put in an order at 10pm and when I picked it up, the guys working were super cool with me and didn’t seem bothered at all how late I was making them work. They also gave me a survey card that gets me free cinnamon sticks next time I go in, so l was pretty happy about that. Great pizza as always, especially with the stuffed crust. The cookies are amazing too!

Terrible.  I hadn't ordered pizza hut for some time.  I ordered one pepperoni one sausage cheese sticks and an order of hot Buffalo boneless wings.  Delivery guy shows up with two cheese pizzas and breadsticks. I'm highly disappointed and will never order from here again.

Terrible customer service and management service young lady there was being really hateful to us when we tried to get our refund that they screwed us on. We bought 2 pizzas for total of $37  and later looked at our bank and they took every penny out of our account and they would not give us that money they stole from us when they are clearly suppose to based on what their website says. The little student from springdale high school took our order and charged us twice would not refund that money back. Those "employees" need to get fired. They are such a Joke.

Unorganized crew that was verbally arguing during order completion. No hats or hairnets used, team members slamming phones, and yelling at each other behind the ovens. Food was average at best.

Always fast delivery. Pizza always arrives piping hot, friendly staff. I only wish crust seasonings were still available! I miss that Hut Favorite! But would definitely recommend this location.

I hadn't been to Pizza Hut in years; I had forgotten what the pizza taste like. I ordered the New York pepperoni and it was so delicious. The service was speedy and professional. The pizza looked like the advertisement. I visited the Springdale location on Sunset.

I've never had such bad pizza. Had to get it redelivered and was still terrible. This location is always terrible. I've ordered multiple times hoping it would be better and am always disappointed. Just order from domino's just down the road. Forget this location. Others are fine, this location struggles constantly.

UNACCEPTABLE! Whoever is working on this specific day Nov 18, 7-8pm surely don’t know what HALF PEPPERONI SAUSAGE ON THE LEFT & PINEAPPLE CHEESE ON THE RIGHT!!!!

It takes me 20+ minutes to order online. The app isn't available to download even though the website prompts me multiple times to download the app. Calling in I'm put on hold long enough I get the online order done. If it wasn't for my wife only liking pizza hut over the other pizza joints I'd never eat pizza hut again. At this rate everyone can out pizza the hut.

So first off i not blaming the store what so ever.   I got what i ordered i understand its Corporate.

That said.  The Pizza i ordered were hand tossed. i got crust that looked like cardboard.  super thin etc.  even the 1 pizza i got extra cheese on.  i cant tell difference lol....

Pizza hut is cutting corners so hard to keep profit margins.  its not worth it to me.  never again will i eat any pizza hut etc.

the only pizza place i enjoyed to date yet is Marcos.  they still make quality pizzas..  yes u spend more.  but u get what u pay for.  dominios, pizza hut greese pit pizzas that are worse every year, more so now with economy.  Pizza hut needs to up their prices and bring back quality pie.  or shut down their doors.  honestly cant see people buyng this.  My dog doesnt even want to eat it..... says a lot

Used the drive threw. It was superb the 1st few time. Then the last few times the crust was burnt. The Atmosphere was nice n pleasant outside of the restaurant.

We ended up here because the place we wanted to go, in Downtown Golden, had a lengthy wait and we were really hungry. Pretty typical of the Pizza Hut experience, you either like their pizza or you don't. We had the Taco Pizza and liked it. The salad bar could use more options, but everything was fresh. The place was clean, and our server was friendly and attentive. Overall, a good dining experience.

Time and time again they make the best pizza hut pizza. I actually don’t eat pizza hut anymore because they can’t make good pizza, like literally ANYWHERE. Except here. So when ever I go to visit my mom in golden, i make sure to order some from this store. Quality control has gone out the window at all pizza hut locations. Golden will be the last pizza hut one day if this trend continues.

Ordered the Triple Treat Box. Had it delivered to my house and Aaron was amazing very friendly. Thank you for the outstanding service

The customer service is terrible. The manager just wants to argue. Like to make threats, what happened to being nice to people that make you money.

Absolutely terrible service. I placed an order online that never arrived at my location. I called and spoke to the manager where I was told there was nothing she could do. Would not offer a refund or even remake the pizza and redeliver it. I am grateful for my bank as they disputed the charge and I was not charged for this order. I will never be ordering from this location again. Worst customer service.

Messed up a simple order! What i ordered vs what i got! Plus they left me an extra empty pizza box on top of that! Cheese sticks were right though!

Update...i decided to call! Manager was a super nice lady for real! Gave me a store credit for later! Plus she explained the empty pizza box!

I always get the pizza and it is always pretty good. Was feeling some wings and read some reviews between dominoes and Pizza Hut and Marcos on who has the better wings.  I chose dominoes because I read some saying dominoes was good and it is the closest to me.  Let me tell you it had to have been the worst wings I have ever had in my life.  I spent 30 dollars and was really looking forward to them .  I got 12 and couldn’t even finish one.  Everything was mushy,  way undercooked and the sauce was just lightly poured on top .  Not even shaken.  Worst experience from this dominoes I have ever had and will never again get wings from dominoes.  Just writing this to save somebody money and to save somebody the pain of what I just went through.  Not even sure if I even ever want to eat at dominoes again after this.

I ordered delivery from this store on the website. It was delivered by door dash, Pizza Hut failed to put in all the details of my apartment so the driver couldn't find it. When the Dasher got to my door he were angry and shouting at me. I'm a woman, I was scared, I have no way of contacting door dash to tell them that man terrorized me at my home. Pizza Hut please don't send a third party to my door if you don't know how to copy an address.

So my husband picked up pizza here earlier this month. When he went to look at the pizza and bread sticks, everything was burnt. When he questioned the front counter lady, he was blown off and told that's the best they could do. We still ate it, but it was dry and hard from the overcooking.

I gave it a 2 stars because not all of our pizza here has been bad. Things happen, I get it. It's how we choose to handle them that leaves the lasting impression.

The past 2 times I've ordered here I didn't receive all of what I ordered, and the customer service....terrible.
They should definitely make sure that the customer is actually on hold before they start talking about them and complaining about them as well. This place used to be great to order from but it's went down hill drastically.

The Honey Baked Ham Company

Smells so good when you go inside! Staff was very friendly. The ham and bean soup was excellent. Sandwiches were great too. Glad I finally came in, I always wanted to when we went to the movies. Make time to check out if you happen to be in the area.

My husband and I stopped by for lunch today. Every employee was very polite and accommodating. We had a couple sandwiches that were very impressive because The Honey Baked Ham meat is hard to beat!! The potato salad was the real star though...YUM! The restaurant is tucked away at the end of the shopping center so it was nice to not have vehicles driving by when we were sitting outside.

I absolutely LOVE their Cobb salads. I don't eat pork, but the smoked turkey is divine. I go a few times a week. The staff is incredible 🤗

My sandwich was exactly as ordered (no tomato and no mustard).  It was excellent!

Ordered sandwiches. When we were told there was no dining in and wanted money back. Employee got hateful and said I have to have the manager to give you your money back and then hatefully said go ahead and eat. While we were eating the manager walked in and said you're not supposed to.. when I looked at her she said just never mind. How about putting up a sign that says no dining in. Guess that's too hard

I had my order placed. Was about to receive total. They started saying they couldn't hear me, which I do not believe. Hung up. I waited 15 minutes called again, no answer. Called two more times at store location. No answer. Called general order number....no answer. My phone was working fine. They never called me back. I called dominoes. They were cheaper and faster. I really love my pizza hut and have been eating at same one for twenty plus years. Real bummer that order.... That day😌

We ordered 2 large pizzas, chicken and cheese breadsticks. Everything was tasting fresh and delicious! The staff was super duper nice!! Thank you for amazing service!!! First time here and definitely will be back 🫶 hopefully they open the lobby soon

This is the fourth time I’ve been and ordered the same pizza, The New Yorker which is a double pepperoni pizza. I got charged extra for the dbl pepperoni even though that’s what’s SUPPOSED to be on the pizza. I pick it up, NOT a single pepperoni on it. I showed them and they laughed in my face. I will never go to this atrocious location again! It’s also disgusting as if not a single employee has ever cleaned anything in the building. You were warned.

This is the saddest Pizza Hut I've been to. There was no menu (from what i could tell) and all the seating was taken out. I ordered over the phone and picked up my pizza so I only caught glances of things. Where did the Pizza Hut I know and love go? 😭

Everytime. You'd think I would have learned before now. Always the wrong pizzas, or missing food, or just didn't get the order at all and cheated for it...taking two weeks to get a refund. Tonight was no different, wrong crust which wasn't cooked all the way, didn't get my wings and it was all cold.

We had my daughter's birthday party here and they were kind, easy to work with, accommodating, affordable, clean, and everyone was extremely polite. The restaurant itself is a total time capsule of the 80s with original booths, stained glass lamps that say Pizza Hut, and those cool trapezoid shaped windows. The pizza was great too and they recommended good deals to me to help me keep my cost low. They gave us the private room at the side for no extra cost and let me bring my own cake. All in all, highly recommend!

Gave them one last chance since it’s New Years and there’s no other places open. However, order was wrong, missing Pepperoni and the pizza was like eating cardboard. I’m done with Pizza Hut.

This was one of the best Pizza Huts we've ever been to. The staff was polite, the food was fresh and delicious, and the atmosphere was what I remembered as a kid with the "retro" lighting. Overall, a super experience!

Pizza hut classic, I thank you so much. Not only were you the only restaurant that was able just sit us when we wanted to eat, but so tasty!!!! I walked in and remembered when pizza hut was king of the late 80s and 90s. Only thing missing was the jukebox and arcade games I will say that be the cherry on the ice cream. But the service was great and the pizza tasted like well my good memories of pizza hut. Last every time I've gotten pizza hut in my other travels......gross. So thank you pizza hut classic you were delicious I'm glad It could bring back good childhood memories, and since I ate there after my wedding starting a new memory as a adult. I hope the standards of this pizza hut stay for a long time. I hope all the sub par pizza huts learn from this pizza hut. So once again thank you to this pizza hut!!!!!!!!

Today, my experience at Pizza Hut was a good one! The fella was prompt and polite when I came to pick up an order for our entire soccer team party! He asked if plates and utilities were needed and gave us plenty. He carried 7 boxes of pizza, pasta, and breadsticks out to the vehicle for me as well. People are all different, but when being  polite and respectful. It usually comes back around. To Brandon, I believe was his name??? Thank you , sir your hospitality was much needed and appreciated!

Had to place my order over the phone because the website was having issues.  The young man who helped was super nice, very professional. I was impressed. So when we arrived to pick up our pizza, I was surprised at the complete 180 for customer service.  There were three employees sitting out back, assuming they were on a break. No problem, breaks are important.  We rolled up to the pickup window, and proceeded to sit there for almost 5 minutes while people walked by without acknowledging our presence.  When someone finally came to the window, there was no apology for the wait (5 minutes is not long, but when you're not even acknowledged it seems longer).  We'd requested plated with our order, but we still had to request them at the window.  Awful customer service.

My wife loves Supreme sandwiches and not many Pizza Huts carry them. Here, however,  the still do and my wife was over joyed. Salad bar was basic but full and tidy. Sandwiches were hot and very tasty. Staff was delightful.

One star was more than I was willing to give. Stood at the door for 5 minutes. Finally seated ourselves then got yelled at for sitting on the wrong side and 1 hour into our experience we have to get a refill. Don’t come to Berryville Pizza Hut if you are looking for good service

I love my local pizza hut here in my small town of Berryville,  Ar. The servers are always pretty and helpful

Edit 10/4/23
Had the entire place to ourselves basically the entire time we were there. That was so nice. Tables are kinda weird. Very cramped spacing in there. The waitress we had was great. Very attentive, polite, professional, and beautiful voice ( I heard her singing under her breath. You know who you are. We chatted. Keep singing girly). The pizza tastes better than I remember (the cook did an excellent job), and we will definitely come back. 😊

Previous:
Food is good for what we have available in the area. It just really erks me that the $10 off a $20 purchase coupon doesn't work in conjunction with the "deals" so there's no point in doing the survey. Also, disappointed that the $5 per item deal is gone.

Last night I just wanted pizza. Which is rare for me. But the service was so great. The girl that served us was polite soft spoken and amazing. Pizza was good too. We never finish a pizza with just two of us, but we did. I asked for extra cheese and I think it could have had a little more and a tad less sauce. But it was still so good!!!! Thank you for making my Weeknd better y’all. You made my night and I am thankful for you all. Especially the sweet girl that served us.

No pics, but Pizza Hut is the GOAT. The one in Huntsville is one of the last in Northwest Arkansas where you can still dine in. The food is always top notch and the service is awesome.

I just want to say that this pizza hut is the cleanest place I have eaten at. The food came out fast and the staff was very friendly. If your driving through Huntsville and are wanting to stop and eat, would recommend going in here.

My order was ready very quickly and tasted great!  Also,  the food was just warm enough the way I like it.

Nice and clean dining room. No delivery 😢  but food was as good as it gets from this classic family favorite! 😋

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