Pizza Hut

I paid with card and when the girl dropped it off she didn’t knock and just put the pizza in the floor and the food was cold because it was just sitting there outside and since this girl didn’t knock no one knew the food was dropped off such a bad service in my opinion.

Nasty pizza. Old and cold when it was finally delivered. Rewards points did not work for the  wings I got. Probably live less than a mile away and it took close to 90 mins. So glad I tipped 20%. Never eating at pizza hut again. Also looks like he took a pepperoni for himself

Ordered 2 large pizzas, 3 garlic sauces, 1 order of Cajun fries and 1 chocolate chip cookie.  Ordered it as delivery.  First delivery time was 5:47, then it was changed to 6:30 and the food finally was delivered at 6:45.  The Cajun fries were cold, the pizzas were room temperature, none of the garlic sauce was included.  It was the worst pizza hut order I have ever received.  Spending $72.00 for 2 pizzas, an order of fries and a cookie seems quite excessive especially based on what was delivered.  Between the delivery fee and the tip this meal was extremely over priced.  I called the store and asked to speak to the Manager and was forwarded to a line in Pittsburg.  I have been a pizza hut customer for 50 years, seriously considering giving up on pizza hut and finding a new Pizza company!  Very disappointed customer!  I did not want to give any stars at all but had to pick at least 1 star in order to post this.

Update 01/07/2023: thought I'd give this place another chance as there weren't many other delivery options for the time I ordered. Paid $2 extra for pan crust and instead got dry hand tossed and a poorly constructed pizza, again. Don't waste your money, tombstone frozen pizza is better.

Breadsticks had 0 seasoning and half the pizza had slices that were more crust than actual pizza because of the bubbles that formed I guess? Such a waste of money.

Brought my daughter in for a free personal pan pizza for reading.  The employees were very friendly and helpful.  Went above and beyond and were very kind to my daughter.  Thank you Karen and Mark! Pizza was great

Just 3 stars for this location. The parking lot sucks. You can't just park close and run in quickly to grab orders. Most of the time I still have to wait for my order to be done even through its past time to pick up my order. No one is at the counter. You have to wait until the come around to check. There is some benches to wait thankfully.

Beyond Sausage is so tasty! Love it more than than regular and finally a pizza my vegetarian wife and I can share and enjoy equally.PLEASE PLEASE don't stop serving this option. This specific pizza hut has always had our orders right and been very consistent. Customer service is better than expected as are the pizzas. Keep up the great work and KEEP that amazing beyond sausage option avaliable!

2nd time ordering this thru DD and again, No chicken in the pasta. And i never get my extra marinara sauces so with the pasta you get bread sticks and 1 sauce. I also ordered cheese sticks and that comes with 1 sauce. And there was 1 extra which is 3. I ordered 3 extra sauces. Not 3 sauces total. And im complaining cuz you charge $0.90 per extra sauce. I should have gotten 5 sauces total. Done with pizza delivery. Ill just go get it myself so I can make sure i get my sauces... Geesh yall.
The cups are not full all the way thats why i order extra.

Super clean and friendly employees. Pizza is always great will not go anywhere else!

Best location I've been to in the area. Perfect for carryout. Will be returning again.

Never had a bad pie from this place. The online deals are always incredible. You can get much more food here than you can at any fast food place for the same price. The pizza is always fresh, the staff is always friendly, and the time they give you to pick up your order is always accurate. Big fan. I'll keep this store afloat alone from coming back here so often.

Katie, store manager, was great to work with for a large delivery on 9/30.  She took the time to take our order for an event a few days ahead and followed through to the day of delivery for accuracy, quality and promptness.  Also, great job to Michael for getting our delivery there early.  Diann R.

I absolutely love the vibes and the hometown feel! Food is always great and fresh. The customer service is incredible, a fine young man named Travis served me and he was so unbelievably kind and professional. 10/10 plan to visit again!! #Nooneoutpizza’sthehut

I love this pizza hut, it is well managed and clean. Food is always great. Used to come to this store after coach-pitch games when I was a kid, and it's almost as magical now as a mom.

Ever see the commercial pizzas. Finally, a perfect pizza, perfect sauce amount everything is just perfect as well as the wings we ordered. Quite pleased

The price was expensive, 18$ large pizza, but the pizza that they made was like medium pizza, when I asked them fot ketchup she was asking more money for kitchup , The who worked there, she is so rude, the restrooms are when you just enter the pizza hut I asked her to let me use the restrooms for a minute she answered rudely that restrooms are not public.

I was skeptical to order based on the reviews over the last view months. My hungur and craving overcame my skepticism and I placed my order.
Food came quick and it arrived perfect. I will order again.

Driver could keep his hands out of his pants when standing at the door or at all times. When I opened the door he quickly pulled his hands out from the front of his pants. Was strange but the food was good and safe, I extra checked it before eating it or giving any to my son.

7/10. Well I tried again but this time it was cold and missing toppings, I called back at 7:16pm to inform them of the mistakes. Was told they would remake the order and have it delivered, It's 8:42pm and still nothing.. I am done ordering from them. This one will be cold again.

Another PERFECT delivery tonight 8/6/2021!! I had to call the manager and COMPLIMENT them! The driver ensured social distancing (which is awesome because of the delta increase). He explained my order. I just have to say this restaurant, as far as pizza, pasta, wings is great. This is my go to place after long hours working at the hospital. Thank you!!

This RESTAURANT works to ensure your order is perfect. UNFORTUNATELY the Pizza Hut app isn't so great. It is difficult to order "sides" like jalapeños, parmesan cheese, peppwroncini or other complements to the pizza or pasta. Pizza Hut should acknowledge this is additional revenue for the company. Make it easy for customers to enhance their pizza delivery experience!Delivery and pizza has improved from a while back. Maybe it's because of covid? The pizza arrives hot and fresh. Very hot! They don't get the crust flavors right, but the pizza is good. Toppings are off and not distributed evenly. Yet, I'll order from them again. Thus my rating. I am disappointed they charge now for parm and peppers. As expensive as their pizza is and as frequent as I order, they should throw in some parm and peppers. Come on pizza hut. Papa John's does does!

This particular location on wadsworth has always been outstanding! The employees are always nice and efficient with our dinner. Hot and yummy! We'll be back again!

The Honey Baked Ham Company

If I could leave Mike 10 stars I would! This is the BEST customer service I have ever received! He is one of kind! The food was amazing! Catering went better than I could have ever asked! Support local! I’ll never go anywhere else again.

Picked up food for Christmas. We zipped right through the line while the same pre paid people were still waiting for someone to bring them thier orders. We didn't see anyone even working that area. Sooo apparently it is better not to pre pay. We feel bad for those people but we had a very good experience!

I ordered a bone-in ham at this location for Christmas but ended up with a boneless ham instead. It was still good but I was bummed because I wanted to make my sons favorite soup from the hambone. I took the feedback survey they sent via email and mentioned I had gotten the wrong ham. They called me the next morning and were adamant about making things right. The man who called me, Brandon, must’ve apologized half a dozen times, he was very professional and a total sweetheart. Not only did he give me a big hambone and soup mix so I could make my sons favorite soup, but another quarter bone-in ham. Incredibly kind and customer oriented. They definitely won me over, I will come back and buy from them again.

SUPER DISAPPOINTED!!!! this was the driest, WORST ham we’ve ever had from this store. Not one bit of the crunchy coating. $150 for a ham we could’ve gotten at Walmart for $20. Also spent $50
On a smoked Turkey breast that was nothing special. Used to look forward to holidays and having ham left overs but we could have definitely spent that much money a better way.

Why would you stay open on doordash when your store is closed?  Why waste a potential customer's time?  It's fine to be closed on a holiday. Everyone needs a day off.  When you're closed, don't pretend like you're open on food delivery apps.  It's a jerk move.

I ordered 14 medium pizzas for the crew for lunch. They were fast, and everyone was happy. THANK YOU! I did call the day before to prepare them (please have courtesy folks).
Excellent job. We will be ordering pizzas for lunch again from them.

I ordered the New Yorker with pepperoni and pineapple. It came with hardly any toppings on it. I spoke to and I showed the manager and he said that is how it comes. Long story short, I gave back the pizza and got my money back. On the way out the door, the manager said," it will be like that at any location."
Before leaving, I took a picture of the pizza. Then I went to DOMINO'S PIZZA and ordered a simple pepperoni and pineapple pizza. A picture was taken of their pizza for comparison. Plus, DOMINO'S PIZZA was less expensive and had a greater amount of toppings.

My personal pepperoni pizza was delicious, as always with Pizza Hut. I'm a huge fan of their individual pizzas.
The service was excellent. My pizza came out piping hot. They had a deal going on that day (a Thursday) that was less than $7 for a personal pizza with a drink. I'd say that's a pretty good deal for this 2023 economy...!
Also, they had Bob Ross on one of the tvs, so I can't complain about that!

After placing my order online (I paid for 2 pizzas and was trying to redeem my hut rewards points for the cinna sticks), I noticed that my rewards item wasn't part of my confirmed order. I called the store & spoke to an employee name,Isaiah.
I explained the situation & asked if he could check the order on his side to confirm if it went through.
Isaiah said he did not see it as part of my order. I then asked "how can I make sure it gets added to my order or what can I do to not lose my points?" He said, "That has nothing to do with me on this end."
I said I understood that it was not something he could physically control on his end but asked if he could explain the process of how I can redeem my points or ensure that I don't lose the ones I was trying to use. He then hung up on me.
I called back & spoke to Chris, stated he was the general manager. I explained what happened & he too was rude. I cancelled my order and asked for a refund.
I also reached out to the corporate office to discuss my complaint as I'm still waiting for my refund!!
I then ordered from another pizza hut store where the customer service was much better, Thanks Mason location!!

Pizza hut is just not the same anymore
I got a pan crust pizza , it's usually my favorite but now Domino's are better and I usually do not like Domino's but they are way better now plus you get nooooo meat little Caesars put more meat on pizza then them ! I had a medium pan pizza and two slices had either no meat or just one sausage on it 😔 depressing and the cinnamon rolls are overrated

9/10 times that I have had this Pizza Hut has been great. The staff is really friendly and welcoming. I was only not satisified once with some wings I ordered, other than that this is a above average Pizza Hut location. Keep up the good work!

Only good experiences for me here. Consistent service and food. Pizzas are always great with the perfect amount of cheese and sauce every time.

I requested lite sauce but there is so much damn sauce it’s caked to the box. It’s inedible. It’s ridiculous.

This Pizza Hut started out good but now not so good. Using Doordash and food is cold when you get it. If you're going to use Doordash for delivering at least give them insulated bags to keep it warm. No I don't recommend.

We ordered a pizza and some chicken wings. They got our order wrong and completely forgot about chicken wings. I called the store and talked to a guy who claimed himself to be a manager. This guy put me on hold for 8 minutes and offered no help to me. He told me that I was cussing at him and was not appropriate my attitude when I asked him to correct my order. I was not being rude to him at all. After reading all reviews for the store, I realized that this probably is the way that they handle their customers when something went wrong. They would avoid fixing their mistakes by telling you that you are being rude to them and then hang up on you. We will not be coming back to this store because of what happened today.

HoneyBaked Ham Holiday Express

Please note: This is a seasonal pop-up store. Any store that says "express" is only for holidays. You cannot order or pre-order at this location. When it is open, it is first come, first serve, in store only product. You cannot call or go online to reach this store. Think of it like a lemonade stand but with ham 🙂

I have no idea because I placed an order and it didn’t say I couldn’t place an order and I cannot call anybody and it even said I could choose my pick up time which I did but now I don’t know if I have a ham or not. It is, definitely a bad situation and I will not buy from honeybaked ever

After many years of yummy over priced ham, they sold me one that was burned all over the outside instead of the yummy glaze. I let it slide and went for another a week before Christmas. They wouldn’t show me the $95 ham before I bought it (I wanted to make sure it wasn’t burned again) and they said they would not because of Covid. There wasn’t a mask wearing person in the store. Buyer beware. They’ve just lost a very regular customer.

Been going here for years. Friendly faces and warm greetings from the staff. Ham is always perfect and delicious.

Called 3 times it went to westminister store, went here and store hours said open the doors were locked

First time trying honey baked ham and i ordered  a bone-in spiral ham for Christmas. I was not overly impressed especially considering the price. They basically coat their ham in honey and sugar, but the catch is it's only on the outside so 98% of the ham taste like ham you would get anywhere.

Personally I'm not interested in going back and I will just make my ham in the future from home.

Oh and if you pick up ham there during the holidays, expect to wait up to an hour to get your ham.

I did a preorder pickup the week of Thanksgiving.  The online order was easy.  When  I arrived  there was a very nice  gentleman who opened the door and directed me where I needed to go. Got to the counter, and a very nice lady by the name of Amy helped me. She was helpful, funny, and polite.  The items I ordered were easy  to heat and very tasty.  I would definitely order again!

Absolutely delicious!! Gloria did a great job assisting me with dinner sandwich choices. The food was very fresh and well presented. The order was filled precisely and quickly. Good value for the money and coupons there are generous. Cannot wait to go back!! PS- the broccoli salad was amazing!!

I came in today to purchase a ham. I could not have asked for a more friendly, likeable person than Kathleen to serve me. Kathleen gets 10 stars! Oh, by the way the ham is delicious.

Such nice people. Always love their ham and their classic sandwiches. This is the best potato salad I have ever tasted!

I had one slice and threw the rest away, the taste was sour and awful. Wow last bad experience with this location, sour cheese, horrible looking pepperoni and pizza overall. Crazy they get away with charging as much as they do for this low quality product... good bye Pizza Hut hello anyone else!

Honestly this used to be my favorite spot for a quick lunch break or dinner for the family. But my last to experiences at this store have been awful. I’ve had 2 different manager experiences recently, one of which the manager had just come from the restroom (manager stated this as approaching the register) he did not wash his hands before giving me my order and change. My most recent experience was when I picked up my lunch, the kitchen employee and the manager on duty were both discussing catching a mouse in the kitchen.  They proceeded to joke about how large and hairy this creature was loudly as I was standing at the register. I used to love this place and would easily order pizza almost twice a week. Now it just seems poorly ran and cleanliness is no longer a need. I do not recommend eating food from this location.

The order was late. The pizzas were burnt and the wings weren't sauced. I like pizza hut but this location is one of the worst out there. I hope some changes come to that place but i wont know cause im never going back there.

Good prices fast service. The Detroit Style Pizzas are the Bomb. Best Pizza for the price currently while on special.

Neat to see the roundhouse being restored. Good place to stop and learn about its history

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