Oficina Sanitas León

Well, our experience, and it's been years now, with this office has always been positive, very well attended when necessary. Today, within conventional health insurance, Sanitas is by far the most reliable, as unfortunately I was able to verify in its day with my in-laws.

The worst service you can have.
4 years paying.
The day you need insurance for something, they help you with nothing.
Bureaucracy and apologies.

Terrible service. Ghost office. They never pick up the phone, but if they pick it up by accident they will call you later.........and history repeats itself. I went to the emergency room one day at HM San Francisco, which is subsidized, and being pregnant and there is so much gynecological center that it is... and I was treated by a doctor who was on call and called the gynecologist who was NOT at work, she was outside the hospital and he told me to come the next day.hahahahahahaha. (logically I went to the León hospital) by the way they charged me the emergency co-payment which is more expensive. Silly me... the same thing happened to me with Adeslas and I fell into the same scam again. How to give birth with them. I OUTSTANDINGLY REFUSE. I'm going to try to locate this Sofia from the office for another hour. If I don't leave it

They didn't treat me well or badly, they simply didn't treat me 😂😂 and this is private healthcare???? It works just as badly as social security, only these "great professionals" charge you on top of it 😁😂😂🤣🤣🤣 that's how it goes for us....

Oficina Sanitas San Cristobal de la Laguna Tenerife

Excellent experience, definitely recommended. ☺️👍
The staff who attended me is not only friendly and patient but also very professional.
More importantly, they do consider the customers' needs and provide the most suitable products.
Thanks to their professionalism, they saved me time and energy and allowed me to enjoy professional and high-quality services.

Immediate responses….. whenever I go to my insurance office, Miss Adriana very kindly resolves any information quickly without doubt… If you need a policy, do not doubt that you are in the hands of professionals. She has been my agent for at least 15 years… I recommend her 100%.

Stop by the office to have information on products other than the one you had contracted.

The customer service was terrible, it made me understand in a very unpleasant way that since I had contracted my Sanitas product online it could not do anything for me.
If not, unsubscribe... so that I can sign a new contract with your office.
It is totally disassociated from the work of Sanitas that is done by the platform.

Denigrating the work provided by teleworkers and being so determined to dissociate oneself from their work seems to me a lack of professionalism and even more so when it is accompanied by a condescending attitude.

Excellent treatment and personalized attention. I have received extensive information with great patience from my Sanitas Health insurance so that I can use it in the best possible way. Thank you!

Fantastic attention and treatment, I recommend it

Delegación SegurCaixa Adeslas

The company does not work well, at least in a province where the medical team and health resources are limited, in order to manage transfers, changes of hospital centers and payment of bills, the patient has to do everything, which entails time, uncertainty, ignorance and with problems and asking for documentation for everything, even on paper in the times we are in when it can be done digitally by email. Also specifically with physiotherapy centers with which there is an agreement, when you have long treatments they do not want to because the centers themselves are not happy with the company, so it is another added problem. And all this to the detriment of the health and tranquility of the patient and family.

Adeslas NEFASTA Company.
If you are an elderly person, travel problems and Adeslas lack of professionals in the province, be prepared for the medical director to put all possible obstacles and you end up paying.

The salesperson they have gives bad information. The management does not know how to carry it out. It indicates that it is going to make the refund and they charge you twice and wants to give you an umbrella to take away the anger. There is no telephone number to carry out the management and when You go to the office and they serve you poorly. That's why they close the office or change personnel. INCOMPETENTS IN CAPITAL LETTERS.

They are very friendly to deal with, but as soon as there is anything they try not to pay.
I recommend avoiding them at all costs.

Very good treatment, especially Lydia, who is charming…

OAC Adeslas La Cuesta

Very professional staff, decisive at all times and focused on advising you and finding the best solution to your needs, in addition to high customer service capabilities. I recommend them 100%, do not hesitate to contact Nayra or Goyo.

Nayra and her partner, above all, she appeared like a drop from the sky because although I do not belong to her office and she was not at work at that time,
Even so, he offered me his help and did everything possible to solve my problem,
I am very grateful to her for few people like her.
Because really that was something that didn't correspond to her. A charming person and a great professional.

Excellent service and attention. A staff of great professionals and people who resolve every question and problem I have had.
Thanks for everything.
I wish they always treated me like this!!!

Very efficient, excellent service from Goyo, a 10% worker, he solved more than what I was looking for.

Oficina Atención Comercial SegurCaixa Adeslas

Adeslas

I have contracted pet insurance with SegurCaixaAdeslas. On 07/25/2022 he gave my dog ​​to other people, because he couldn't take care of her anymore. From this day on I want to cancel the insurance on the dog that no longer belongs to me and then I cannot use the insurance, because the dog is no longer in my name. But to cancel the insurance you had to go to the office where you contracted it, you cannot do it not by phone, not by mail, not by email or in another office of this company. We are in 2022-2023!!!! You can take out new insurance via phone, internet, email, what's app, but canceling it is not possible!!!!! I was paying for more than 1 year for the service that I could not cancel or use. He couldn't go to the office where he was hired. It's a real shame!!!

Bad attention. I do not recommend Adeslas at all, much less to people who are in Muface. There are three or four dermatologists for all of Tenerife. Impossible to make an appointment. Disastrous service.

Thursday calling all morning, Friday the same and today the same and the call never comes in or the call goes out unavailable. I live in the south and I wanted to go up for a process that I could do over the phone. Fatal.

V
They solve slow things
and you have to go several times
insisting
And with the electronic card
causes problems, well
update those programs
Lack of devices for
DYSPHAGIA, disorder of
swallowing
VIDEOENDOSCOPY
SWALLOWING OR
EXOPHALIC MANOMETRY
and these tests are very
important...
What happens paying a
insurance for many years and
they haven't thought about this
it is today
VERY IMPORTANT.
I HOPE YOU READ AND
SOLVE AND PUT
THE IMPORTANCE OF THIS
All the best

It is the second time I go to the offices and the customer service is horrible and disastrous. The two ladies who attended to me the days I went left a lot to be desired. It's one of the things why I'm unsubscribing. You cannot serve the public with that arrogance, and the disinterest that the two have shown. 8 tables to serve and only 4 serving. The people we go to often do not know about procedures, that is why we go to the office, to get help or information. I work in front of the public and I had not seen anything like it.

Oficina Sanitas Tenerife - Calle el Pilar

The best one in Tenerife, Ayatima is very helpful and friendly.

Close, friendly, professional, decisive, attentive, they help you as much as they can, clear... A long etc...
How can they be so big in such a small office?
The best face of Sanitas.

As a first contact, where you ask 1000 things and need 40 explanations, a 10, Ayatina's treatment, very professional as well as close, indicating that Ruth is also the same in her treatment of clients. Very good family coverage.

Delighted with the personalized attention of the employees. Insurance is good products with high reliability and attention. Thank you very much for the attention to the girl who received me. 100x100 recommended.

Oficina Sanitas Tenerife 3 de Mayo

Very helpful staff, super effective service, fixed my problem in a few minutes.

All wrong, they damaged a tooth that according to had a cavity (the cavity was in the tooth next to it) and now I have a lot of discomfort in that tooth. I'm going to file a claim and get my money back because they don't work. They damaged my teeth.

Office governed and worked by true professionals. Good advice. Excellent treatment and very committed to disability. I recommend them.

The customer service is unfortunate. You spend your time dialing numbers that a machine calls out. We want personal attention and not to be dizzy. In Santoña, despite the sign closed until the 7th, it was closed. They send you to Laredo where there is no consultation on Fridays either. What's up? Go to where Christ gave the Sermon on the Mount?

A disaster!!! It's been over a week for them to come fix a leak. First the technician comes but makes the report wrong. 3 days ago they tell me that they are calling me to solve it. I call yesterday but they had a computer failure and they confirm that they call me without fail during the day. I'm still waiting!! On the other hand I have an open claim since MAY!!!!!! I'm still waiting!! I will unsubscribe as soon as the policy ends.

Regrettable treatment. Unfortunately my father needs a breathing apparatus, and it must be that for the people of ADESLAS my father will never be able to leave Cantabria. He goes to Malaga for a month and a half, and we have been trying for 2 months to ensure that when he arrives he has the breathing apparatus there, BECAUSE HE NEEDS IT TO LIVE. In social security they don't pose any problems, but here, since we are just numbers, they pass by us. They didn't let us take the device from here, they told us that they didn't take one there. They say they take steps that they don't, we continue at the point. Departure . As you can see, it doesn't happen to one of their relatives. You do not have any type of humanity or professionalism.

I don't give them less because there is no option. They kept me for half a year bringing them documents so that in the end they would tell me that what I asked for was not done there, what the hell you are an insurance company, not the library, a nursery.

Igualatorio Cantabria

We just found out that they are going to increase my mother-in-law's annual fee by 100%, she is 85 years old and has been paying the insurance for 55 years. The reason is that he is old. A shame

Be careful, they only accept healthy people who don't have much war. DIABETIC people, don't even come close, we are pests who don't want us around no matter how good control you have.
They could have the decency to notify it at the very beginning, to at least not waste people's time, trying to hire something that AXA is not going to accept.
If my diabetes is a problem for them, so is the rest of all my insurance. Don't count on me.

I have been a client for more than 24 years with the optimal premium policy (formerly called gold). Terrible management and service. Operators with very rude manners (Patricia) and treating the customer with contempt. They use you as a liaison for the management of the policies and authorizations with Axa since the Igualatorio was purchased, in this way they make the client “work”. Zero recommended.

It is not normal for them to remove a dermatology...GEMA PEREZ...And they do not notify...
They only notify to raise the policy....
Since 1978... I believe I have the right to something...

I'll think about it... What are they going to solve for me?
I have already fixed the rest...terrible treatment....
Not before.!!!!

After 40 years of being a customer, when I need it, regrettable attention. I managed there! A shame.

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