Hedonai El Corte Inglés Castellana - Depilación Láser – Medicina Estética

I had my laser session with Jessica Fonseca and it was lovely. I increased the power to notice more difference and the time has flown by. Highly recommended and next time I will make an appointment with her.

I have been treated by Jessica Fonseca and she is, by far, the girl who has shaved me the best. In addition to being friendly and pleasant, she is very careful, perfectionist and professional. He made sure that no area was left outside the waxing marks and even went over it just in case. A marvel!

Delighted with the service. Very attentive and professional. Especially Jessica. I always ask her to do it for me. She is delicate and empathetic, as well as very nice.

I have had an appointment with Alina. A great professional, I recommend her 100%. I loved it. I have been a Hedonai client for two years and she is by far the girl I liked the most. He does the hair removal with great care to avoid doing as little damage as possible, going to the last hair ensuring that the entire area has been hair removed.
From now on I'm going back to her

Conde Duque Milenium Medical Center

Terrible service!! They require booking an appointment but the phlebotomist was around 40 mins late.  Lousy blood extraction wasn’t really careful! They also gave wrong results for the analysis and gave the correction after two weeks. I had already taken a strong medication but it turns out the result given to me was wrong!!    DON’T COME HERE FOR CLINICAL ANALYSIS!!

Clean, professional, and efficient! The women working at reception were kind and helpful. The doctor was patient and friendly. When I got bloodwork done here, the phlebotomist was one of the most charming people I've met--so sweet and happy. I nearly forgot I was getting blood drawn--it felt like a lovely coffee shop chat with a great person.

Very, very bad phone attendance! They hung up on me! I cant believe this is happening to a patient and coming from a PAID hospital. What a disgrace!

It is my health care center of choice, being close to work. So far all the professionals who have treated me have been attentive and very responsible. I have felt comfortable with them. Appointments are usually with very little waiting, I recommend it.

Hospital Santa Barbara

My father is treated in the Heart Failure unit and they take care of him and monitor him very well. If I had to give a rating it would be 10 for the treatment of doctors and nurses.
Human resources would have to be improved. Every time I go I see that they work piecework without losing professionalism. They are very good professionals! To the point that if they understand that a sick person has to be seen, they do so by lengthening their work day. And I can say this because I have lived it. On Tuesday they left the consultations at 4 in the afternoon, just after finishing caring for my father and another patient in another room.
Thank you very much for your professionalism and humanity!!
And good luck with the negotiations for the provision of more human resources.
Thank you Abi and Dr Arribas!!

I went into the emergency room with a broken ankle.
All the staff have been lovely, the triage has gone quickly and the traumatologists have been a real charm. I'm from Madrid so he immobilized my leg very well, he gave me the reports and I'm going back to Madrid. In Torrejón they will have to operate on me. I hope they are as charming and professional as in Soria.

good hospital.
He caught us on a trip and we went to the emergency room. In less than two hours we were out the door. At that time they did the triage, plates and medical consultation. Very professional and very good education. Very clean hospital and very nice warders. The best I've seen in social security.

I don't give it fewer stars because you can't, the service is pathetic and very unpleasant if people had my son for more than four hours, two and a half to look at him and on top of that they didn't know what was happening was a blister on his navel and according to them It was of no importance and after so much waiting so they didn't know it was another hour waiting for the report. Come on, it's better not to go

Jerome Quintana Medical Center

Went here as a cash paying client on a Sunday.The staff were really helpful. Doctor spent time ensuring everything was understood. Advised to go back if necessary. Good documents to present to our insurance company later. We have limited Spanish but that was no problem.

Very bad experience, at reception they did not treat me with any interest, they told me how great it was to bring a printed flyer…. The doctor who took my blood stuck the needle so badly that it gave me a bruise that lasted 4 weeks, they kicked me out quickly and I almost fainted on the street. I went to this center since it is the one closest to my home, but I recommend going to another one. Data was missing in the analytics. I had to go get a puncture somewhere else and it had nothing to do with him.
First. I do not recommend this center to anyone

This site should be closed. I went to a private visit to the cardiologist who charged me 280 euros for the consultation. He gave me a hoster and the hostel returned it. It took four days to give me the results from the hoster. In fact, I had to call him because he wouldn't tell me. He called and the best thing is that he tells me the day I left the consultation, come next week I call him to ask for the results of the hostel and I tell him we have an appointment the week he tells me is that I have gone on vacation until September I won't come back to freak out, I mean, he didn't remember that he had given me an appointment, what he said, don't go there.

Friendly treatment and adequate service. I went for an analysis and there was a quick management.

Disastrous!! old center, neglected, slow and without assuming responsibilities...
They gave me an expert review for an accident and it took them 2 months to send the report to the insurance... a shame.

Hospital Virgen del Mar

The receptionist lady with dark hair and brown skin she's so rude. She doesn’t communicate with foreigners patients. She keeps shouting loud on a patient because that patient doesn’t speak Hispanic. They should at least a receptionist speaks English.

It has been completely renewed recently, and its much better than before. Customer service is very good, waiting times are more than acceptable. I guess everyone's experience and opinions will vary depending on the doctor, but in my case overall has been a very good experience.

I was there today for an X-ray test. The Staff was slow and unprofessional but the worst thing is that the floor was slippery and I fell on my operated foot!! There was not a sign indicating such a dangerous aspect. I strongly encourage users to avoid this hospital

Many thanks to Traumatologo Dr. Buendia, who discovered I got a wrong diagnose at another hospital and managed to put a smile on my face and got my normal life back in no time. Bless him 🙏🏼

I am a  user of sanitas. And I am satisfied with the service of la moraleja and Costa Rica.
But today I had to see a doctor for suffering long caugh so I called to customer service to ask some help. They recommended this hospital to use the emergency.
Actually I didn't expect that kind of service and nice clear care of the doctor.
I REALLY want to appreciate to the doctor.
I do recommend this hospital

Hospital Universitario Sanitas Virgen del Mar - Edificio Ntra. Sra. de Luján

Had a nice experience in this  hospital stuff are  very friendly  ,especially Dr.Marin,she is so lovely and patient ,definitely recommend.

Yesterday I went to ophthalmology and after 1 hour 40 minutes of delay, when I go to take the test the doctor tells me that it is good that she will do it for me but that the machine (topography) is not connected to a computer or printer so she cannot give me no report, if I want to take photos of the screen. I was referred from another center to carry out this test and I find it embarrassing that in a hospital of these characteristics they do not have the means to give me a report or send it to me by email.
Waiting time and facilities leave a lot to be desired.

What a shame what this hospital was and has become. More than 1 hour waiting in the waiting room and in the reception on the ground floor of outpatient consultations, the 2 ladies speaking badly to the patients, criticizing them and criticizing the doctors if they ask them for something, eating at reception. That awful!

I have been trying to make an appointment for a mammogram and an ultrasound for 3 days. If it weren't for the fact that you have my history there, I would go somewhere else where it wouldn't be an odyssey to make an appointment. Because also the online option is surreal!! I don't understand anything, nor do I trust it.
Regrettable

The rating by the receptionist on the floor 0 external consultation, right now 18:06 on 07/31/23 the terrible attention, bad faces and ill-treatment, I could file a claim but I am with a person with reduced mobility and I have no time to waste . If I could I would put them 0.

Centro Médico PAMA

I make an appointment for traumatology. They give it to me for a month later. I am the first in the morning. The doctor arrives a quarter of an hour late... And instead of calling me, he calls another and then another one he had from a mutual insurance company.
Half an hour later I leave because I also work, not just them.
Just like they called me the day before, to make sure I was going, they could have called me to tell me to come later...

Disastrous. The patient care lady, apart from arriving 15 minutes late to work, treats you with indifference and arrogance. The site shows poor cleanliness. I must be dying now that I won't come back.

It is a M1erd4 they take a thousand hours to serve you the treatment is terrible and on top of that you have to wait a long time having an appointment and if you don't have it I won't even tell you

I was waiting 10' for the receptionist, outside her workplace, to finish talking about her things with a friend. I went to another professional at the Center to inform her that no one was assisting me and she told me that it had to be the lady who was talking. I informed him that if it took much longer I would go somewhere else to carry out the process. He shook his head as if he didn't care. From what I see in other reviews, it seems common. I came to take the tests to renew my driving license. Maybe it would be a good option to choose another place.
The answer PAMA gives me below has nothing to do with my observation.

To make an appointment by phone, a person takes your call, takes a note for another person to call you. The person who has to give me an appointment for a test calls me, I tell him the circumstance that my father is 93 years old, He is in a residence, the children are in Madrid and we have to know the appointment in advance, and he tells me that these are our personal problems. Very little professionalism, empathy and everything that is said is little. I should have read the reviews before going to this center.
I have not wanted a doctor's appointment when the consultation does not pass. The only one was the doctor who found out what we were asking.

Milenium Medical Center Nicasio Gallego

I was a bit skeptical choosing this centre at first because many reviews were not very good...

BUT I've had only pleasant experiences both times I've been here. The staff at the front/reception didn't speak English - BUT they were quite polite and helpful.  The lady who took my samples in the laboratory there was delightful and extra helpful - and she even came up to the counter and asked them to arrange the follow up with the Dr ( I'm sure it was not part of her job but is a pleasant example of doing a little more to help the patients 👍🏻 Really appreciate her ).

Dr Lucia Gonzalez Bravo, who I consulted both times, was very nice,  and took time to explain. She didn't rush. Plus she spoke English quite well too, which is a plus and made it much easier for me))
Looking forward to have similarly pleasant experiences in any of the visits - if I have to again.
The medical centre is very well maintained and clean too.
Recommended))
And thanks for the pleasant service

I have an appointment, I call to let them know that the subway is full and I have had to let it pass because we can't fit, but no one answers; I try again, they take it and a few minutes later, when I'm already 2 stops away, they call me to tell me that the podiatrist has to leave, that she's in a hurry, and that they're canceling my appointment. Couldn't wait 5 min? That's how long it was going to take to arrive.

When I'm the one who has to wait, nothing happens, it's "normal", but when it's the other way around, do they cancel it?

I have no words that aren't insulting right now.

Impossible to get an in-person appointment for a dermatology review. In ten days I have gone from not having an open agenda to no longer having an appointment. Not even a month and a half in advance. A shame, because I am happy with the dermatologist.

The review goes especially to YOLANDA, a great professional in clinical analysis, for doing her job with great dedication and patience, she always attends even if you arrive late, it says a lot and well about her. Thank you so much

I have gone several times both for analysis and to several doctors and the truth is that they have always treated me very well, with great kindness and efficiency in the procedures. The downside is that it is usually quite saturated and it is difficult to call on the phone until you get it picked up, but luckily I was able to manage appointments online or by calling Sanitas.
The wait times for the doctors I've been to have been reasonable.

Centro Médico Asisa Soria

It's 8:46 and I've been calling for 20 minutes. No one answers my phone. They are scoundrels

You call and call and in the end you get a call center, which tells you to leave your phone number and they call you... nothing, they don't call. Don't even bother. Terrible service, better said, no service

What happens with the telephone is a real shame. Nobody picks it up. They give you the machine with a voiceover every ten seconds, we will assist you shortly. Five minutes pass and it cuts off. Like this several times.....what makes you think that your time is more valuable than that of others? !!!!!Okay, that's okay!!!!!

Terrible management, two hours waiting, they tell you that there are 4 left ahead and half an hour later (after serving 3 people) they tell you that now you have 5 left! You ask for explanations and answers: I start my shift now, no idea....
The management of appointments is unfortunate and it is not the only time...

It's a real shame. I have been trying for many days to get my phone number answered. Disastrous. If one day I manage to contact them, I hope that the professionals will provide good service.
You take out insurance because you need help and it turns out that it is easier to be treated at SACYL after 13 months than here.
Shame, shame and shame.

Millenium Sanitas

All sanitas establishments are a shame, I have been silent for a few years, but a few years ago my father was infected with a very dangerous illness that could have taken his life and only because they did not have good hygiene practices with their utensils and machines, and on top of that after reporting them (to the clinic itself) they decided to wash their hands as if nothing had happened and he is still having operations because of them. They removed almost the entire upper jaw bone and did not deign to take responsibility for their mistake. You almost killed a person, no shame! Rather said. You almost killed my father.

Modern clinic. Good installations. You can park in the area with some ease.

It is a shame that they do not make an appointment with dermatogia for an urgent issue for 3 months and in a center in Boadilla del Monte.

The pediatric receptionists are rude, due to mistakes made by the Sanitas hospital itself, they got the appointments wrong and instead of helping, they dedicated themselves to scolding us in front of everyone who was in the waiting room! In the end the doctor solved the problem, it is the only thing that saves this clinic, avoid interacting with the receptionists, they are rude and arrogant!

Very good. It is a place where they serve you with professionalism from the reception, to the medical staff (and I have used several) as well as the infirmary for cures. Highly recommended

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