Centro Médico Quirónsalud Plaza Euskadi

Drs don't show up,and when they do they're 2 hours late. this place is awful

Worst service! We did an antigen test for our flight on Friday morning and we asked specifically if the result is ready for the flight on Saturday and they assured us, it will be. On Saturday afternoon, still nothing and nobody answered the phone. We couldn’t board our flight and had to stay in a hotel for one night and the result on Sunday was not valid anymore! And we payed 80 euros for the tests! Unbelievable

NOT A COVID TEST CENTER! Went here for a Covid test; they do not offer Covid tests. The two desk attendants also wouldn’t help find another location unless pressed. Ultimately we went here and had the tests:

Clínica Indautxu
Gordóniz Kalea, 9, 48010 Bilbo, Bizkaia, Spain

Fantastic.
My experience in dentistry has been excellent, my daughter undergoes treatment there and the professionalism and treatment could not be better. A thousand thanks to doctors Oneka and Paula.

I have been attending the dental department for several years, with my treatments and cleanings, today I had a dental cleaning and never before had they done so much damage to me.
When discussing it with the hygienist, she said, oh yes, the ultrasound level is very high and she lowered it.
I think these things should be checked before starting a treatment and not have to endure so much pain because they do not notice before or because they want to finish faster.

Dr. Iñigo Pérez Abraguin, Otorrino Bilbao

Very good facilities and the medical care provided is very good. However, I have one drawback: the waiting time. There have been occasions when I have arrived 10 minutes early precisely to be served more quickly and, unfortunately, the wait has become up to 45/60 minutes. I understand that they are busy and that there is a lot of work, but a simple consultation can turn into an eternity. The rest, very good. This does not prevent you from receiving 5 stars because, as I mentioned before, you are very good professionals and you resolve any questions that the patient may have with a smile. keep it up

Professional and excellent treatment. Understandable explanations. No waiting time.

Very good professional. Explains everything and with human quality.

A great professional. He treats my daughter from a very young age and the whole family. He is close and charming.

I was in his consultation and it was very good in every way.
I will not hesitate to make an appointment again if I need it.
Thank you so much.

CLÍNICA GUIMÓN, S.A.

Due to an intervention, I lived for one night at the Guimón clinic. Which I thank all the staff for the treatment received from the first moment. Highlighting this was the kindness and excellent attention given to me in the preoperative tests.

I have been going to Clínica Guimon for digestive treatments for years without any problems. The other day I went to do a favor for a friend who needed me to collect a medical report (she does not live in Bilbao and had to go to whoever she could).

What cannot be understood is the unpleasant treatment received by the administration. My presence must have bothered them: one of them inadvertently attended to me, even having seen me and being free (it is true that it was his departure time but his colleague was answering a call and it is not difficult to ask, what do you need?), and finally the colleague who, from then, they were all hits and a sympathy that was conspicuous by its absence.

Hello I would like some information I have to come to take a sample for an autologous serum eye drop I live in France and I wanted to know if I should make an appointment and how to do it because I called but I don't speak Spanish I don't have cordially understood Mr Cazaubon Damien

I was there one day for an operation, I have to say that the attention of the nurses/atts was very good, the rest was terrible, I paid €1,300 plus €5 for a tiny TV and €20 for the sofa bed for the companion, with a pillow who woke up with a torticollis, the bathroom was tiny, the dinner and breakfast were terrible, they didn't even give you a bottle of water.

I recently had an appointment with a traumatologist. First, I felt that he wanted to send me away quickly, second, he didn't explain anything to me about what was happening to me, I asked him several things and he answered rudely, he didn't feel like helping me. Honestly, I'm tired of doctors passing the buck to others and ignoring you.
The girl outside her office is very nice.

IMQ Centro Médico Colón | Bilbao

I have accompanied a family member to a consulate privately, the Doctor in question was a total disappointment, no information, no response, no report, come on, we could have saved time and money. It was decided to send by email information about treatment or guidelines to follow. When leaving, my relative takes out his credit card to pay and the two people at the reception tell us that this Doctor only charges in cash, my relative paid 120 euros in cash, without receiving a receipt or a report. Five weeks later I called to request the information that had not arrived by email, as the Doctor commented, and they told me that what I asked for was a telephone consultation and that, since it was private, that was also paid for and had a cost. . My anger was monumental, I warned them that I was not planning to pay anything more and that everything was a shame.
The Doctor called me that same morning to tell me that, in fact, she had forgotten to send the email that she told us, but it's good that she already told me on the phone, the information she gave me was embarrassing, that I should do what she already told her in the question I was asking, which showed me that I had not even listened to him. It made me so angry that I didn't even want to refute her on the phone, because also the Doctor's tone, when she called me, was tense, it seems that she was bothered that I called to request the information that we had been waiting for five weeks.
The specialty is Neurology, a real shame.

I was looking for a pulmonologist, and when reading the reviews, someone praised the pulmonologist Pastor.
I have been treated by her and I very much agree with that comment.
She is a young, close and professional doctor who cares and explains what your illness consists of. I have felt very well treated.

First consultation with Dr. Obregón, delay of almost 1 hour. He doesn't apologize and it feels terrible for him to be reproached.
For the second consultation, I ask for an appointment the first time so I don't have to wait so long. They tell me that they can give me the second one, which I accept. They serve me the fourth time, again with a delay of 45 minutes. I complain again and he gets angry, threatens not to serve me. In the end, he performs the small intervention on a stretcher under a spider web on the ceiling.
She tells me not to come back to her again and sends me to remove the stitches to the nurse, when she normally does it herself.

When I'm waiting and people start to pass by before me, I ask the receptionists and they, at least, through no fault of the Dr. bringing in people without an hour, apologize.

Mrs. Obregón, if you have to attend to emergencies, you can perfectly wait until the end of the consultations, instead of making ALL clients wait more than an hour for the agreed appointment.

IMQ clients deserve respect for our time. Dr. Obregón is offended when I tell her that Social Security serves you better.

Thank you very much for the apology that Dr. Obregón should have provided. However, I consider that serious emergencies have to be attended to in Zorrozaurre and, the less serious ones, can wait until the end and not have the second appointment already late. In this case, the fourth appointment was an hour late.
And this is not something specific, based on the comments from the rest of the room, it occurs very regularly.

I went to this center a week ago for the family doctor service they have for emergencies. Without a doubt, the best service that the imq has by far. I take this opportunity to thank Dr. Bilbao who was the one who treated me. An excellent professional who helped me in everything she could and more to solve my problem. For professionals like this, it is worth having the imq.

9/15/23 As soon as I arrived at the entrance I said good afternoon and he didn't answer me. Then an arrogance spoke to me terribly. I didn't remember who my family doctor was and he didn't help me at all. After I managed to get in, he yelled at me that I wasn't a person with very bad manners...and of course I feel it without knowing that I had to go through a resection, it was the first time I saw people passing by and I asked them there and they told me that if you have to register very badly it is a weaning you pay for They treat you with a lot of bad manners...she's a blonde with short hair and glasses, people don't keep quiet, you have to say what you're going through.

Consulta Privada de Arana Abascal, Asier

Centro Médico Medikosta Henao

Private medical center very well located in Bilbao and with very good professionals: general medicine, endocrinology, urology, gynecology...

My experience with Dr. Letamendi. I have the surgical medical matcher and it was the first time I had visited it. Dramatic experience to say the least...... The first thing I did when I got home was call the equalizer to change my doctor.... A

Very bad experience. I arrive at the consultation around 1:45 p.m. I ask the person at the reception if Dr. Letamendi will be able to assist me. He tells me that “he doesn't see the list of patients” at the counter, but that the doctor is still in the office. Since I don't understand very well what she wants to tell me, I insist that the doctor will be able to see me, since he is there. She tells me that she is not going to tell him anything? And what if I want you to wait for the doctor to come out and for me to tell him to see if he can treat me? But she's not going to tell him.
At this point the doctor comes out to pick up another patient to treat him and I ask him to see if he will be able to treat me and he tells me that the list closes at 1:30 p.m. and that he no longer treats any more patients. He doesn't ask me if I feel bad or what's wrong with me.
Look Jon, there is one thing that they teach us in medicine, but it is that the person is treated and the matter is postponed. The minimum is to ask me what's wrong, if I feel bad, if it's something urgent or if we can meet in the afternoon or postpone it until tomorrow. But you sent me away without knowing what was wrong.

Super friendly and attentive both at the reception and Doctor Letamendi, a great professional who cares a lot about his patients.
Thank you so much

I went to this center to go to a specialist for sanitas… the decoration of the place does not paint anything, uncomfortable and impractical! Very disturbing! The girls at the reception are very nice and attentive… while we were waiting we could see that several patients had an appointment at the same time! It was the doctor herself who managed her patients... which led to a wait of three quarters of an hour! The last ones came in first! At the end they give us a handwritten "report" on a card!

Hedonai Bilbao - Depilación Láser – Medicina Estética

I passed by, but not inside so I don't much to tell. Though I have good hunch.

It is my first time at this center, Ana, a charming and super professional girl, assisted me.
I think that so far he is the one who has performed the best laser session on me, I have been delighted.
I will definitely return, thank you Ana!!!

I am a client of the "disappeared" Hedonai of Santander.
Delighted with the treatment received by this center in Bilbao, they have informed me and welcomed me in the best possible way regarding the problem that the users of Cantabria share.

I was assisted by a super nice short girl who knew how to answer my questions at all times. I was afraid to start my laser sessions. I will take the vouchers again, since the price compares and they are the best in the area.

Scam company. I had contracted a laser hair removal voucher in the center of Santander. The center closed in January and since then they have continued to delay the return of money for unused sessions. They are scammers. Don't let anyone hire their services since the easiest thing is to end up wasting time and money.

Clinica Malai

My favorite clinic, happy with every result, I have had several procedures performed and I have always received optimal care, they have followed up on my treatments until I achieved the desired results without a doubt RECOMMENDED!
They also have a variety of departments from podiatry, dentistry, physiotherapy, to cosmetic surgeries, each of these sections with very good professionals, Malai Clinic is always grateful

Some true professionals.
They worry at all times so that the patient is 100% satisfied with their work, taking care of the smallest detail.
Excellent treatment from the doctor and ESPECIALLY THANKFUL TO DOCTOR NACHED😊

Treatment with physiotherapist Layla was super effective! Today I forgot about heel pain. I remembered after two hours - that I am now free of pain!!
Fantastic clinic, fantastic therapist, very deep knowledge, attention as you are their family member, thank you very much, Leyra! I hope that you will help many more people suffering from pain and other problems in particular.

I have had to go to 15 sessions and 13 have been attended to late and some have been an hour and a half late.

Great professionalism and patient care. Friendly and close treatment from all staff. Special attention and care to the hygiene of the facilities.
In my case, I went for a physiotherapy treatment with Layla, very happy with my choice, great professional, very attentive. Detailed explanations of the problem, treatment and steps to follow. Improvement from the first sessions. 100% recommended.

Centro Médico Estético Gimeno Alfos

Professional, honest... And magnificent treatment! I went to Dr. Arantza Gimeno Alfos on the advice of a very good friend and today, after several visits, I can confirm that I totally share her compliments on the doctor and her team. Not only do you feel at home with them, but the results obtained show that you are in the best hands. I totally recommend them!

A professional who serves you with a lot of love, who listens to what you would like and does what is best for you. I definitely recommend it, for all these reasons and for the security that comes with being in good hands.

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