Consulta Privada de López Arregui, Eduardo

Professional, friendly and transmits a lot of confidence. She followed us up on the pregnancy and the delivery which, although she was unable to attend for personal reasons, left us in the care of a great professional and stopped by the hospital several times to see how everything had gone. Highly recommended for the close and professional treatment.

He is a very kind and professional doctor. What seems bad to me is that they charge me for a test that I ultimately don't need, it is of no use to me, with a very brief report without data that will not help me either.

IMQ Clínica Virgen Blanca | Bilbao

I showed up to the emergency room with what felt like a bad case of bronchitis; I received an examination as well as an X-ray and was prescribed medication. The big problem was that I was given the wrong prescription and not what I was told.  They forgot the antibiotics; instead I was prescribed two kinds of painkillers!  I was lucky I noticed this the next day, as I googled my medications; otherwise, I am sure I would have ended up being hospitalized.

Excellent service provided by this facility. All of the staff are highly professional, courteous, friendly and helpful. The translation service provided by Maria is invaluable and her help with the entire process including
liaising with my travel insurance provider was executed very professionally and competently. Maria stayed with me throughout the process including the transfer to the main  Hospital, where  she introduced us to her equally professional colleague Gara. Thank you and well done to all.

Cannot praise this hospital and the staff highly enough. Very attentive and first class treatment given to our son for his trauma injury from the moment we arrived and from the involvement of all the medical team. Jennifer was our chaperone and translator and stayed with our son throughout and helped in every way, making the situation as straightforward as possible. Jennifer continued communication with us even after we left the hospital liaising with our Travel Insurance provider and we felt assured by her involvement and management of our case. Thank you so much!

I have had a very good experience here especially with the translation team they are very helpful and every time I needed an appointment I was given one within the day and able to address my sickness and any other health issues quickly and effectively.

The Hospital save my sons life. I was directly transferred to the international service ( ‭+34 608 171 284‬ Silbia) Silbia called my son straight away and made sure he was treated right away. Due to the severe Diagnosis  they transferred him immediately to the University Hospital. What a luck! And what a kindness of Silbia to even cover the following day until I arrived. Full stars and more! And the medical service was top as well. Highly recommended!

IMQ Análisis Clínicos Virgen Blanca

Centro Médico Adeslas

Every time I have come here they have treated me with professionalism and almost without waiting :)

We pay an eco giving 100 euros and he tells us that we have given him 60, that we should not return. We called the next day and they told us that yes, it had been a mistake and when we did the daily checkout there were 40 more than we had to pick them up. We went to pick them up and no one knows anything about the 40 euros... Unpresentable. Last time

I have never had complaints about this medical center until I met the family doctor Cecilia Lara. The deplorable treatment. He speaks to you with despotism. And in relation to the clinical, I am also a health professional and I do not agree with your opinion.

The lack of respect they show to the patient is a shame. I cannot go to make an appointment for a consultation and I have been calling since 8 in the morning, it is 9 '05 and they keep telling me that their agents are all busy, no.
It seems decent to me.

Apparently it is "mandatory" that you get vaccinated for both the flu and Covid! It can't just be Covid, according to them! And on top of that, they don't give the Covid vaccine until November, when it is already being given by Sacyl to everyone over 60! What a mess...

Centros Unico LAS ARENAS

Laser hair removal center, facial and body treatment and aesthetic medicine. Great professionals and good offers. Do not hesitate to come and they will advise you in a very professional way. Thank you

My experience with this laser hair removal company leaves a lot to be desired. First of all, to schedule an appointment they NEVER attend you, they always leave you on hold and after 3 minutes they hang up on you. Secondly, they do not keep a strict control of the sessions, since despite having written that I have two sessions left, they have called me and told me that I do not have sessions available, which is not the case and despite expressing my disagreement They have not found me any kind of solution. Lastly, the machines leave a lot to be desired, one day you may be touched by some of the ones that don't hurt and another day you may be touched by the most painful ones, it depends on their availability at the time. I will not contract laser sessions with them again or any type of service, they leave much to be desired.

The treatment received by the employees is very kind and gentle. They resolve your doubts immediately about any unforeseen event. Regarding appointments, they give them to you once and you end the session. During the treatment sessions, which in my case are long, since the treatment is so cordial, they become quite pleasant, even if at some point they have to stop, they do it without any type of inconvenience or bad face.

I was a client of Ivalia, don't go!!!!!, I think they make them pass the machine and don't use it. I say this because I have been to other Lacer sites and the treatment is 1000% more effective than the competition, they hook you on the bonuses to raise your money 💰the rent is expensive and they have to get the money 💸 wherever and however

It's been a couple of months since I started my laser hair removal treatment and I have to say that I am delighted with the treatment and professionalism of Ivalia Las Arenas. They have always given me the agreed appointment and in my time availability, and all the girls are very friendly (special mention to my favorite laser girl “Natalia”, who does her job spectacularly and always taking care of every detail and area of ​​the body). Today was my fourth session and I already notice a great change in the hair all over my body. Less density, in fewer areas and much slower growth. I recommend this treatment to anyone thinking about having a full body laser.

Ivalia Estética Médica - Depilación Láser - Medicina Estética

Hello Ladies , i have a very bad experience here . Be aware . The deals sounds good but they do not do proper laser sessions. Intitally they told me something else and they did something else , in 5 total session : they did good session 3 times n 2 times it was a waste . So be aware . I am not at all happy and i think its waste if money going here and waste of time .

Didn't even get to the service part cause they refused to answer my emails asking about information about their services, saying they could ONLY give it via phone, for no obvious reason, then completely ignored my emails. Incomprehensible.

Hello good morning! I am initially a patient of the Ivalia dermis s.l. center. and now I am from Hedonai Ivalia Mesa y Lopez. Acquiring 2 vouchers for several sessions each, I accessed in April and gave me the last session, the employee telling me that due to my skin tone, she moved the appointment to after the summer (October-November), following her recommendations, she returned at the end of October to finish my treatment and he argues that a month ago the legislation had established a maximum period to make effective the bonds that in my case were acquired well in advance more than 1 year to the date of both the issuance of the standard and the information by the center, since at no time was I informed of this fact and in the last visit in April they did not refer to this circumstance, in fact, they scheduled me for October.
Under this unfortunate news, I requested an interview with the person in charge of the center at that time, being identified as Ms. Damaris, who understood the malpractice that had been offered to me, giving me a new appointment immediately. Thank the person previously responsible for her professionalism, understanding and treatment. Sincerely, Veronica.

They sell the treatments, once you have paid they say that there is no room and in reality there is no product, that the fault lies with the central office... Not to mention the lack of professionalism, the girls whispering about their things with the doctors while They poke your face and talk about patients! very very little seriousness. They don't show the face to call you and tell you that you won't be able to get the treatment you paid for because they don't have it.
A shame of a clinic, I am waiting after a month for my money to be returned, now they say that they are changing companies and they don't know when they will pay it to me...what scoundrels, on top of that they are laughing at us.

When they are the ones who modify scheduled appointments, everything is good, I have been with them since May for hyaluronic acid, a treatment that ends due to its delay in the month of September, when I am the one who has a problem with appointments for botox treatment, The manners and lack of consideration and respect and patience left much to be desired.

Carmen Clinic

Avoid the gynaecologist service. We came here for my 9 month scan and compared to our previous private gynaecologist in LPA this was like going back to the dark ages. Note we also saw gynaecologists in Morocco which we were surprised were considerably more high tech than here. We couldn't see anything , the screens were so old, we weren't given a scan print or anything it, it was far from reassuring. The dr was quick and efficient but not very informative, I would say as basic as it gets.

Very good treatment by all the staff... Waiting or not is normal in almost all establishments in this country.
The only thing that seemed out of place to me is that a "lady who assisted me in the process" suggested that I stop breastfeeding because it was already the child's vice, but everyone has their opinion and it is respectable. Otherwise great

It is my first experience in the clinic and I only have words of gratitude to Dr. Rodríguez Purón and the rest of the staff like Carolina, who have not only been professional but have been very tactful and empathetic with me in assisting me in my process when I have needed it. I am very happy to have chosen this clinic.

Laser hair removal really works, Paulina has changed my life. It is a wonderful clinic in general. Totally recommended in all the specialties I have tried

I was the first patient of the afternoon and almost an hour after the appointment the doctor had not arrived. They told me that he had gone to eat. Given such a lack of respect for my time, since I had to leave my job early and go without lunch, I asked for a certificate of attendance and left without being attended to. It cannot be tolerated that centers allow doctors to not respect patients' rights.

Centro Médico Basco Vidales

I went for a problem with skin blemishes and on the fly they gave me a quote for a hydrafacial and various laser treatments. After the sessions, everything has improved a lot and the customer service has been impeccable.

I went for some problems with my wisdom teeth and Doctor Basco along with his medical team solved that problem for me. They did a good job, after surgery I had no bleeding and hardly any pain. I'm really grateful to you.

PS: My wisdom teeth were in a very complicated position and I went to a clinic, and they did not want to operate on me due to the difficulty they presented and they referred me to the Basco Vidales clinic. From the first moment I felt safe and the doctor gave me a lot of peace. If your wisdom teeth are in a complicated position and you are in a lot of pain, I recommend this clinic without thinking twice.

Thanks from my heart.

I had a rhinoplasty done with them and I couldn't be happier, he treats me wonderfully. In addition, after the operation they were very attentive and helping me in everything I needed!

I had a mentoplasty.
I have improved your profile and I no longer snore. DPS have been very aware of the operation, they have a telephone number and if I have had a problem they have always solved it.

I went for a hydrafacial, and I couldn't be happier with the result. The treatment of the doctors and the rest of the staff was unbeatable. Very professional and close.

IKIGAI by Hospitales San Roque - Vegueta

After writing to them via Instagram to request information, they refer me to WhatsApp. After asking, apart from taking more than a day to respond, they answer me, to which I respond with another question. They let me know and don't respond. I try again almost a week later, they respond late again, I ask another question again and they leave me approved again. The personal attention is unfortunate, I do not understand this way of losing clients and underestimating the attention through social networks, so important today. I hope they take action or they will lose customers little by little. How sad.

My bad experience took place once I had started the tattoo removal treatment. After the evaluation, I started and I was only able to carry out two sessions due to something as strange as that they suddenly stopped being able to make an appointment at the time I went for those two sessions (in the afternoon, since I work in the morning). Not to mention one time I went to the clinic and left with the same person because the person who was going to treat me had left and they didn't notify me. If I had known before, I would never have started the treatment because I went, paid and "suffered" two sessions for nothing, to leave it halfway and continue having my tattoo the same.
Therefore, my assessment is not about the treatment since I will never know what the result would be, but about the treatment and appointment management by the person who treated me (at reception they were always kind and understanding with me).

After 3 months to have a check-up, having an appointment scheduled with a date and time, I received a call two weeks ago, asking me if it would be possible to advance the time of my appointment, to which I confirmed that there was no problem. Today, on the eve of my check-up, with my entire agenda organized, I call the center to confirm if I have an appointment with the doctor, although the number that appears on the website or in the Google search engine itself It is not a direct number to talk to the center but rather it is the appointment booking center for the ENTIRE San Roque clinic. They verify my information and tell me that they don't see my name anywhere and that they are going to transfer my call to the Ikigai center to check if it is an error or if I certainly don't have my appointment. After 3 failed attempts to communicate with the Ikigai center and sending them a message via WhatsApp, I was forced to go in person to be told no, that they did not have any appointments booked.
The poor management, organization and care of said center is evident simply by the lack of direct communication with the patient. Today it seems amazing to me as well as regrettable that I have to go in person because throughout the morning, no one has been able to attend to the 3 messages that I left through the operators. The lack of professionalism speaks for itself.

Great treatment and varicose vein surgery by Doctor Elisa Bordes and her team. Although I am "easy to faint" they intervened with great professionalism.
Minor surgery but for a person like me it is a lot.
Thank you and greetings to your surgery team.

“I have mixed feelings”, I am happy with the treatment, but I must say that you have to go knowing what you are going to get, the day I went, I was treated by 3 very nice girls, but I informed that it was my first facial treatment and that he didn't know anything about anything. Well, I spent more than 500 euros and I left exactly the same as I entered.
So I don't know if it's me who, under my ignorance, 500 euros is pocket change in aesthetics or I had an image in my head of myself when I was 20 years younger 😂, so yes, I recommend the clinic but perhaps with a little more information, I think the mistake was mine staff.

Centro Médico Ezkurdi

I have gone to the center on several occasions, both for blood tests and as a family doctor without any problem, very happy.
It's a shame, but the medical center loses a lot because of the person they have at the reception. It cannot be that they put a person with so little empathy and so little kindness in public service or reception. We are talking about the fact that the people who call/go there are because they are sick or worried and want an appointment with their doctors. To get the phone answered you have to call several times because they never pick up, and when you finally get it, a person answers you who doesn't even let you speak, he treats you in a bad way, he leaves you with the word in your mouth, never He says goodbye and hangs up the phone on you.

Every time I call on the phone, the receptionist answers you rudely, and leaves you talking alone, as she hangs up the phone on you. It has happened to me on 4 occasions, making it difficult for them to answer the phone, and in some ways, it seems like you owe them something.
I don't know where they got it from, but with all the people who would be happy to work there... I would think about it. What a rude receptionist, she talks to you in a bad manner and hangs up quickly!!
I value the doctors very positively, attentive, close... The only good thing.

My experience with the doctors is very good and very professionally qualified, I give them 5 points. Regarding the attention received from the call reception staff, I give them one star, hence the average of 3 stars. I consider that the people who go to this place or part of it have a health problem that we want to treat or are worried about a diagnosis that may be one that we do not expect, sometimes we are nervous and call to get an appointment as soon as possible and the It is true that a closer, kinder treatment with a little more empathy from the people who serve you and show their face in the center is appreciated. In addition to the fact that it is difficult for them to attend to you, the way they address you as well as hanging up the phone as if you were bothering them and they don't even say goodbye when you hang up makes you want to find another center so that they can attend to you and receive you. I made the mistake of calling when they were closed at noon and they ended up picking up the phone a bit to tell me that they were closed and then they hung up on me. I advise you to set closing time at noon then, as that information is not available for the people we call. I hope you take it into account as an improvement to the center, although I have little hope because there are comments that corroborate what I say and things do not change. all the best

To the doctors a 10. To the receptionist with long hair, a 0.

The administrative better that they change it, it is a horror. He doesn't say good morning or good afternoon, and he hangs up on you without saying goodbye. Where did they get it from?

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