Walmart Supercenter

My only issue with this Walmart is the lack of anyone at the jewelry counter. - Why I removed a star -  Unless you go there when they first open for the day, the odds of getting anyone in that department are low. Thankfully the automotive manager Nathan was more than willing to help when I needed a new watch battery not too long ago.
To all of you people who complained about the customer service; YOUR ATTITUDE has a lot to do with how they respond to you.

Absolutely horrible customer service. The little girl at the check out wanted to throw attitude at me because I asked her to get a manager for me. Better hope I don’t catch her outside

Very friendly and helpful employees. Always has checkout employees ready. Way better walmart then the others !!

This location is very clean, the isles are not crowded and there were employees available for all of my questions.  All of the employees I encountered were helpful, polite and had smiles on their faces. I was also impressed there were several registers manned by cashiers.  It's the first time in a while that I have been in a Walmart that the manned registers outnumbered the self checkouts.  The employees took pride in that fact and it was refreshing to see that.  I also liked that there were benches to sit, I brought my 87 year old Uncle who uses a walker and it was nice he could sit and rest while I did some shopping.

Miserable place. The lunch from the deli gets worse and worse every time and they never have anything cold to drink. Have to carry my own condiments in my car because they never have any available. Come in after a hot day at work to get a cold drink and their refrigerated drinks are room temp. Frustrating as ever. Do not recommend.

Indian Hills Ace Hardware

Save time this holiday and go to Ace for one stop shopping. Awesome store and customer service. In down time the cashiers were sweeping the floors. Thanks Ace.see you soon!

Don't normally use this Ace due to history of rude staff but my pickup order was sent there yesterday. I recieved no notice that the order had been received or filled.  Called store today to confirm order. I was once again insulted by staff.

I love this hardware store...over the years I have never had a negative interaction with employees. They are all friendly, and ready to help in any way. The store carries a large variety of merchandise with reasonable prices. I highly recommend going to Indian Hills Ace Hardware!

The best Ace in the area since Derby Ace Hardware is gone. Rest in peace Gordon Siewert, owner of Derby Ace, my father.

It’s not the biggest or flashiest hardware store but when you legitimately need help with something they will help you to the best of their ability/knowledge. It’s a life long experience to know a bit about everything that’s sold in a hardware store (building, electrical, remodeling, landscaping, plumbing and painting etc etc) so having employees with those skills is a valuable resource and I appreciate them.

03/01/21
After the pandemic, complete staff change and unfortunately lower satisfactory. Many of the new workers are rude and lazy I hope that they quickly find motivated workers.
Been coming to the store for years.
My hobby is DIY at home and I love the prices here and am said to know the old crew is gone. The last individual that was so helpful these last couple of weeks ended up quitting for a better position. ☹️

Harbor Freight Tools

This place is AMAZING!  I walked in not knowing what I was looking for and only had a picture from my son.  I asked the gentleman at the cash register and he took me right too the item.  He then also offered to give me the discount price that my son had posted in the picture even though it was no longer on sale.  Customer service in this place is wonderful the prices are good (compatible to what is on line or cheaper) and their return policy is excellent!  They even print gift receipts!

Store is clean and bright. Well organized. Good place for inexpensive tools.

I love this store and I love the prices - get a lot for your money here and that's more attractive than ever in a world full of abusive levels of inflation

Real neat and clean store, great values on varying quality of tools.  Once you learn the brands they carry then you can make quick informed decisons on your purchases.

Beware of their coupons, there are exclusions even when the coupon says "Any Item" or "No Exclusions."

The sidewalk sales are pretty nice. The local staff are fantastic and do what they can to make your shopping experience pleasant and rewarding.

Good workers.  Lots of choices for tools. If you’re not a pro what they have is good enough to get the job done probably… we all know that drill is gonna burn out pretty soon

I love Walmart. Really. But it just feels so disorganized with stuff everywhere, not to mention it’s hard to find what you’re looking for without whipping out your phone. In terms of prices, doesn’t seem much cheaper than target if you do price matching in the store. I come here for frozen food and some pantry staples, anything else I might check out Ross or target online for much better deals. My kid likes the toy section and I appreciate they have some affordable options. The photo center was good. Their return policy is much better than target’s but it’s a shame I don’t buy much here besides food.

The guy in customer service couldn't answer a basic question or any OTHER questions. The next person directed me across the store because she couldn't help me either. Finally got someone who was willing to try but had to ask 3 other employees how they could assist me. This took 30 minutes but at least I got what I needed accomplished!

Why does Walmart make the Salvation Army sit outside to ask for donations? On my visit to this store, it was snowing, and the gentleman taking donations looked cold. Let's do better for the people who do so much for the country.

I would rate the store a three due to just overall disorganization with the main isles, but I give a One Star For my extreme dissatisfaction with the behavior of a few of the managers at this location.

One example is On 11/29, I witnessed one of the managers berating and yelling at the staff in front of customers. This behavior was COMPLETLEY unacceptable and having created a very uncomfortable and hostile work and shopping environment.

I was shocked and appalled by this managers actions. They were clearly frustrated with the employees, that is clear, but there is no excuse for treating them in this way. This managers behavior was unprofessional and disrespectful, and it has left me with a very negative impression of this location.

I am also concerned about the impact that this behavior is having on the employees. Being yelled at and belittled in front of customers is a humiliating and a demoralizing experience. This manager clearly fits the stereotype of why Walmart Associates dislike their managers

I am worried that some of the behaviors by some of the managers is causing the employees to feel stressed, anxious, and undervalued. The behavior and interactions I have witnessed over the frequent trips is unacceptable and should not be tolerated.

I hope that Walmart will take steps to ensure that this type of behavior does not happen again!

The new checkout system is horrible. One long line leading to an employee asking ‘cash or card’.  Answered - card.
Then had to wait for him to find a register.  Lots of confusion. Get to cashier and she decides to give my wife instructions to making the perfect Chex mix. Taking her time to check us out, not realizing the enormous line of people wanting to check out.
It looked like Black Friday crowd.  The store was not that busy.

Pretty good store overall not really that packed in there. No masked required. I came in for a few things for my kitchen and grill, ended up leaving with more than I planned. Self check out line is smaller than most places, but still a fast check out. Nice layout of the store, and pretty clean store for the most part.

Bought item online had it ready for pick up. Was told it was ready, got there and a kid comes out with a bag of birdseed. I looked puzzled rolled down window. He said I saw your name on this and I knew it was not right. I brought it anyway to ask, I said I ordered a garment rack , he said I am sorry we are out. I said I received a email it was here. I said I will call supervisor inside. She answered, I verified she was the supervisor and explained to her. She said, I am too busy to look into it right now I am sorry. I said seriously?! She said yes I am sorry. I was extremely busy that day hence online order. But I got out went in and there was one on the shelf. Again, a company overwhelmed trying to keep up with demands. A simple solution would be turn off online orders for that store that day when short handed.

This is a nicer walmart. The staff are.mostly nice and accommodating.  The stock is sporty in the dry goods however their food delivery is actually pretty good!  It isn't the best grocery store, HOWEVER, it is one of the nicest Walmarts I have used.  The pharmacy and staff deserve 5 stars as.they have been extra nice!

Automotive staff is awesome
Peaches, Allie and my friend John. Made my experience 5star. Thanks again

It’s 12/5 at 2:49 in the afternoon. You have 1 lane open. And one self check out open. Walmart this is a joke. There is no excuse for this during the busiest seasons of the year. You want to be cheap and make us do self check out. Then have the lanes open. You have enough money to pay employees. Corporate greed at its finest.

Westlake Ace Hardware

Always helpful with a smile at the Seneca & Pawneee location as well as the 2439 W. 13th location in Wichita  Kansas. I don't have to walk around to find help. If I appear to need assistance, they always ask, and it is so appreciated!

Good prices and clearance sales and some items that I need to buy. The nice workers are helping and advise me to buy the parts.

If you need that something Lowes don't have, chances are ace will. It's their prices why they only get 3 stars. A bit on the high side

Everyone was super nice and helpful. I always find the unique things I’m looking for at Ace!

I can always find whatever obscure items I am hunting down.  The employees are great helping you when needed.

Didn't exactly love it , I was there late afternoon and it was Busier than hell.😳😩😢 But they had a guy at each of the 2 sections, directing people to the self check outs. As they came open . it's gotten crazy since it's either cash or card,can't do both on the same machine..😵‍💫 I got to do two lines that day the money center also. But it is a nice store and big and has almost everything.

Hip hip hooray, I scanned my own groceries, bagged my own groceries, and showed proof with my receipt. Walmart dirty. Aisles are very narrow. I saw a poor lady in an electric scooter having a hard time getting into the aisle. I rarely go there. Not a fan.

I brought a vehicle in to fix a flat and was 4th in line when the vehicle service counter opened at 7:00 am.  At 9:30 am the service on my vehicle still had not been started and all the bays were empty. At 10:01 am my vehicle was finally taken back. Walmart may want to hire a few more mechanics.

It was great the only thing they didn’t have what I wanted! I was looking for a Spider-Man action figure/toy, but it was zero available maybe because of the holidays.

I shop here often as my go to for weekly grocery shopping. My pet peeve is incorrect pricing, especially on mark downs. This happens quite often. I take pictures now of the posted price to show the employee working the "pit". So not only do we have to check out ourselves, we have to be their price checkers. Sam would be so disappointed with how his company is now. Update 9/22: I am further disappointed in the employees. I understand the employees that have to shop for customers picking up their orders, but they should be courteous to the customers there shopping. Today, I had one run into me like I wasn't even there. He seen me clearly but kept moving his cart towards me. Never excused himself or apologized. Then He turned into next aisle and almost hit another shopper. This isn't the first time this has happened. This needs to be corrected immediately.

Williams Ace Hardware

While we went to this location specifically to get a Benjamin Moore paint sample, when we got there, that particular paint sample was missing, bummer. Otherwise, a clean well stocked store with LOTS to see. The people were very pleasant and ultimately it was not a BAD experience at all, just bummed not to get the sample.

Ace certainly is the friendly little hardware store. I love it because you drive right up to the door front and when entering, someone is always there to greet you and help you find what you’re shopping for! Today I saw Christmas trees and firewood… All prepped for the holidays! We hope our reviews give you an idea of what it is like to live, work, and play in Wichita Kansas!

Ace Hardware is always a great place to go when you're working on home projects.  There's nothing wrong with this particular store, it's just a smaller storefront than some of the others nearby, and they will often be out of stock with some things that the others will have.

Great place to grab miscellaneous items for home repair or general hardware.  More expensive than Home Depot, but they're a smaller neighborhood store and they do have the best customer service in town.  There's always someone around to help me find what I'm looking for and answer any questions. Very knowledgeable staff.

Spent 45 minutes waiting on a paint mix. We need a gallon of one of their quarts they had on the shelf. Guy made a quart of the wrong color when he literally had the exact number form the quart pulled off of the shelf. First we said we need gallon, if we needed a quart we would have taken the quart that was on the shelf.Guy proceeds to make gallon of the wrong color.

Pay attention. Will not be returning to any ACE, when other can do it better quicker and the right way the first time.

Perfect shop. Perfect service.  Vary nice people to work with.  Prices are very reasonable.

Great place to purchase unusual home items.  The staff was very helpful, friendly.

We went to have a key made. The store was clean, neat, well stocked. Employees were courteous and knowledgeable.  A good place to go for unique hardware items.

Always helpful and making sure I leave with what I need.

Great hardware store, always have what I need and the staff is always friendly and helpful

Very reasonable prices and great sales! I’m glad they opened up a location on the east side. Store is very clean, organized and the staff is nice and eager to help. I always find tools I need for a competitive price. They do have a membership club that gives customers more deals if they’re regular tools shoppers.

I love harbor freight. I have no need for guarantees on tools, cheap tools do the small jobs I need them to do, so I buy from harbor freight.

They have improved on their coupon offerings in that they are a little more honest about what they apply to.

The staff is courteous as always.

The Inside Track Club loyalty program keeps me coming back over and over. One other benefit is that they have so many tools with a lifetime warranty. Once you get to know their brands and what level of quality they equate to shopping here will demand some restraint.

Harbor Freight has a variety of tools at extremely low prices. Some are excellent and other's not so much. However between the prices, warranties, and extended service plans available on many items you really can't go wrong.

Lol. Laugh of the day. I went in to buy a sprayer for pesticides, fertilizer and such. At the counter when checking out, the clerk says "you can't return this once you have used it" and that's all she said, besides the total. I thought why would I return it? Then I thought, did she say that because I'm black or does everyone get the "don't try and scam us, all sales final disclaimer," right up front? Hmm, puzzled, I walked to the car with my half white teenage son, he says "Wow dad she basically told you this product is trash, so don't try and return it when you find out." I say ooohhhh ok. Yes I like that much better, son I thought...nevermind.
Man the trauma is so real for me, I don't know anymore. So then we just laughed. The sprayer works fine, and I'm keeping it, so it doesn't matter how she meant it!!  If she wasn't talking to other workers and staring at her phone otherwise, I may not have initially even thought that. But I digress. Moral of the story.  Great store, but understand you get what you get and you don't throw a fit. And don't be triggered. Have a great day!

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