Ace Hardware Arvada

AMAZING STORE!!
Going to this store is how thing's used to be in the 90's and before when people had good attitudes, were helpful and tried hard to help you out.
It's nice not to have to deal with young kids playing on their phone trying to avoid an interaction between a customer.
The manager knows how to hire good people and motivate them to do well.
Going to this store feels how things were before all of the online cell phone era times of today. The store feel like a cool local mountain town store where you actually want to chat with the people there and see, how's thing's going...

Overall, I like Ace Hardware. Although they are more expensive than the big box stores, one can generally get qualified and knowledgeable help. And they have most everything one needs. Except sadly, this store -unless one needs pet food or liquor. Which this store has.
But when one needs items that most every Ace carries, this one won’t. And this is a sad statement, as I really like everyone there. But for an Ace that is so perfectly located, they force one to go to other Ace locations in west Arvada or Lakewood.
Ace, please… we can get liquor or pet food almost anywhere. What we as your customers need is to go to your store and know that you’ll have what we need. Concentrate on what Ace sells. Not liquor or pet food.

This Ace is amazing. Over the several times that I've been, I have only had good experiences with the staff. All of the staff have been very kind and very helpful to me. They've been able to answer weird questions and guide me to whatever I need in the store.

If you need hardware, or tools, or anything of that type, then this is a good store for you.  The only complaint I have is that some of the prices are absurd. For example, a small fan that you could purchase for $25 at Walmart is $54 at Ace.

Less than useless. Tried to go buy a light bulb for my oven but some lady tried to quote the law about not allowed to sell incandescent which would be incorrect as bulbs for ovens are still allowed. The bulb was in stock on the website but she wouldn’t look up in her system on where they were stocked in the store.

I came into this location looking for a gift and my son and I got stalked around the shore by a male employee and it made me super uncomfortable. I went to a different employee to ask if I could have assistance getting something unlocked and got treated rudely. I’m not impressed by this location and won’t go back.

Lake Ridge Ace Hardware

They had everything we needed and were very friendly and helpful!! Helped us complete our lighting project.

What more can I say. Bought a Weber E-310 Grill from them, had Mike come help deliver and set it up FREE. Mike knew the ins & outs and was very helpful on educating me on how to use properly.

Old school type of service that you rarely find these days. Thanks Mike!

My wife's niece recommended that we get our window screen repaired from a hail storm at this Ace Hardware.  And let me tell you this is the best Ace Hardware I have ever been too.  They repaired my screen in ten minutes and all of the staff at this facility are the nicest people you will ever meet.  Lake Ridge Ace Hardware reminds me  of how hardware stores used to be in the sixties, helpful, very friendly, and very knowledgeable.  I have an Ace Hardware two miles from my house and I will go 10 miles out of my way to have my screen repaired or any other service they offer done at this facility.

I went in twice today, admittedly with no idea what I was doing, or exactly what I needed. All 5 employees who helped me were absolutely fantastic. I wish I had taken note of their names.

They recommended alternatives for me, saving me some money, and even gave me advice on my project. I never write reviews but I was blown away by the customer service I received and I’m extremely grateful.

Lake Ridge ace Hardware off Kipling Blvd in Lakewood Colorado excellent staff and selection of things to fix up the house! Recommended if your in the area , check out senor burritos next door after you walk the ace!!!!  .

Coal Creek Ace Hardware

I am a local General Contractor who frequents this Ace regularly when I need something in a pinch. Every employee greets me and makes sure to ask if I need any assistance, they are all outstanding. I want to make a special mention of Alex at the cash register. Not only does he ask about my day, but takes particular note in the project I am working on and remembers all the details. Alex is a person who truly cares about his customers and it really makes a difference! A heartfelt thank you to everyone at Ace!

A fairly new Ace Hardware store. Visited several times since opening and always found what was needed. Excellent service and the owner works in the store which is always a good sign. No clutter here, just well chosen, easy to find, useful items.

This ACE truly stands out. The staff consistently goes the extra mile with their friendly demeanor and extensive product knowledge. It's a place where you'll always find what you need, and the exceptional customer service makes each visit a pleasure. The owners themselves set a remarkable example by consistently going above and beyond to ensure a top-notch shopping experience.

Wow! Super duper staff esp Pam and an older gentleman who helped me measure my windshield to see if they had a sun shade that would fit and when there wasn't one in stock that i liked, gave me directions and suggested stores that might carry more! truly went above and beyond to help a new car owner and someone unfamiliar with the area get what they needed even when it wouldn't be a sale they showed courtesy and kindness. Store was very clean and well organized as well! Would definitely recommend!

Love the addition to the Lafayette and Louisville area. This will save me so much time when I’d typically have to drive to Home Depot or Lowe’s by 36. The store is well stocked and clean. There were a lot of employees there to help if need be as well. Welcome Ace!!

Harbor Freight Tools

Great store! A lot of great customer service and items. There’s a few managers that need to tone it down a bit when having an attitude with employees and making comments about customers. Other than what I’ve overheard this place is AWESOME

Super friendly and helpful. awesome deals on tools needed a torque wrench and a few other items in and out with no time Time at all. very well staffed

The evening manager Kevin was very helpful and knowledgeable.  They had the tools I was needing and for a great price. They did not have the C channel I was looking for .(neither did the big store across the street). The men and women at this store are great.

Harbor Freight offers highly discounted tools of varying quality. Most often the issue is fit or finish, but most of the time, the tool is good enough. That being said, a substantial fraction of tools are identical to far more expensive name brands. Beware size or weight differences. If you know what you are looking for, this is a great place. If you ask, the guys who work here usually know the issues or advantages if any.
Don't come here to find high end router bits or precision hand plane, but if you want a completely serviceable MIG welder for 

Paul the manager at Harbor Freight was awesome helping me choose the correct tool and blades for my project. He shared personal experiences that enabled my to understand how to use the Bauer product, and the results were outstanding! Thanks Paul!!

Kipling Ace Hardware

I have lived near this Ace hardware store for 39 years.  I am not the biggest customer they have but I have bought numerous big ticket items, snow blower, weed trimmer, chain saw, lawn mower, to name just a few, and today I was shocked by the treatment I received at the cashier area during my 2nd visit today.  I bought numerous items and one of them was a 2 pack of candelabra bulbs.  When I got home, I was going to open the bubble pack card and I heard a rattle.  I looked at the bulbs and noticed they were both broken.  The bubble pack didn't show any sign of damage.
I went back for a third trip to return them and had my receipt and Nicholas started questioning me, "You didn't notice they were broken" in a very condensing tone and manor.  He wouldn't take them back without calling Susie up to the cashier area.  Nicholas was waiting on another customer when she came up and told Nicholas "Oh so and so (didn't catch his name) wouldn't lie."  Did she infer that I was lying?  The she started giving me the same questioning I just had from Nicholas adding to the humiliation I felt being accused of lying.   I told her I would just as soon throw them away and I would have walked away never to return.   She told me to get another pack of bulbs and I did buy another floor vent.  I had just purchased a floor vent when I bought the bulbs but since I made the error and bought the wrong size and I did open it, I chose not to return it.  I just bought the correct size.  I ate the $10.00 vent.  But I'm a liar?  Not a honest person? I had my painting pants on since I had been painting all morning and may have looked desolate and disheveled  I bet I wouldn't have been treated in the manor I was if I had worn my usual slacks and dress shirt I wear to work.  That is called profiling and is against the law.

Normally very helpful staff.  Today I wandered past 3 or 4 employees before I was asked if I needed help,  which I did.   I walked past 2 male employees chatting it up and having a good time more than once before they spoke to me

I'm 6'4 and the gentleman that helped us made me look like a toddler!!  But he was helpful and nice! We were looking for a odd ball tool and he took the time to get us hooked up so we could finish up our project! I live in Arvada but I will be back to your store for sure!!

The stores need to get better card readers.  I've never had more problems than at an Ace hardware  store when to comes to using a debit card.  However, customer service is always, exemplary!!

All staff is very helpful and polite.  I recently brought a generator in that wasn't running because it sat for a few years.  I asked to have a full service done which includes carburetor rebuild and fuel system cleaned up.  The tech advised me of the actual problem that was causing it to not run and that was far less expensive to repair.  I have opted to get everything done anyway so I have peice of mind.  The tech said I probably didn't need to do the full service it's refreshing to see some businesses are still honest and not taking advantage of their customers.  Thank you Kipling Ace for being honest and taking care of your customers

Chatfield Ace Hardware

Called to see if they are dog friendly - my husband had stopped by home depot for some wool embers and they were out of stock. So grateful Ace was able to help us out, and they allowed our dog in the store. The employees at this location are always friendly and helpful.

Wonderful Ace Hardware store.  I was helped by a very nice young man that stayed by my side until he came up with a solution for me.  Thanks million Ace Hardware.

I love Ace Hardware and went to this location rather than my usual Kipling/Bowles one.  Even though multiple references indicate they match major retailers like Home Depot and Lowes, they would not honor that policy at this location on an item.  Not sure why.  I'm  going to stick with Kipling and Bowles location even though they are a farther drive.

Chatfield Ace Hardware is a one-stop shop for all your home improvement needs. With a wide selection of products and knowledgeable staff, Chatfield Ace is the perfect place to find everything you need to complete your next project.

I first visited Chatfield Ace Hardware when I was looking for a new faucet for my kitchen sink. I was overwhelmed by the selection of faucets at other stores, but the staff at Chatfield Ace was able to help me narrow down my choices and find the perfect faucet for my needs.

Since then, I've been back to Chatfield Ace Hardware for a variety of projects, including painting my walls, installing new flooring, and repairing my fence. The staff has always been helpful and knowledgeable, and they've never steered me wrong.

One of the things I love most about Chatfield Ace Hardware is their commitment to customer service. The staff is always friendly and helpful, and they're always willing to go the extra mile to make sure you're satisfied with your purchase.

Another thing I love about Chatfield Ace Hardware is their wide selection of products. They have everything you need to complete your next project, from tools and hardware to paint and gardening supplies.

If you're looking for a home improvement store that offers great customer service and a wide selection of products, Chatfield Ace Hardware is the place for you. I highly recommend checking them out!

Here are some additional details about my experience at Chatfield Ace Hardware:

The staff is friendly and helpful.
The selection of products is wide.
The prices are reasonable.
The store is clean and organized.
I would definitely recommend this store to others.
Here are some specific examples of the great customer service I've received at Chatfield Ace Hardware:

One time, I was looking for a specific type of paint, but I couldn't find it in the store. The staff member I spoke to went out of his way to order the paint for me, and he even delivered it to my house for free.
Another time, I was having trouble installing a new faucet. The staff member I spoke to walked me through the installation step-by-step, and he even stayed with me until the project was complete.
I'm so grateful for the great customer service I've received at Chatfield Ace Hardware. I know that I can always count on the staff to help me find what I need and to make sure that I'm satisfied with my purchase.

I highly recommend Chatfield Ace Hardware to anyone looking for a home improvement store with great customer service and a wide selection of products.

My go to home and hardware store. I love the convenient location of this store because I am able to walk there and usually bring my dogs with me.

The staff are very friendly and so helpful. I’ve never had an issue finding an item I needed for a home project or repair.

Returns - no idea what that Robert guy down below is talking about. I’ve never had an issue returning an item - even if it’s out of packaging (as long as I have the receipt).

Highly recommend this store!

Green Mountain Ace Hardware

Generally a great hardware. They actually have a nut/bolt/screw department - which is an amazing thing for we 'do it yourself ' people. Prices are a little high, but it's a very convenient store!

Weird staff. Lady followed me down an aisle , asked if I needed anything, and then proceeded to tell me she had to take my backpack because they'd lost too many items. Implying that I was going to steal. Absolute textbook boneheaded high school dropouts working here. I workout at 24 Hour Fitness and have a bag sometimes. I don't see Karen chasing down other Karens in there with their purses. If I wanted to steal, I'd clear out more than a little backpacks worth of stuff. Awful service. I hope you do get robbed. Also, the store manager is lazy and just stood there watching it all. Awful service.

This is a review of their service center.  They've been repairing my lawn mower for 3 months, every time I call I get the same response, "It will be ready tomorrow, it's in the shop, we will call you when it's ready".  Come on.  Generally speaking I prefer Ace to other big box hardware stores.

Incredible customer service and selection! An employee went out to my truck 5 times to test nuts that I didn’t know the size but couldn’t get off. We finally got it sorted and it kept me on the road!

Went in to get a key copied and the associate at the service desk, Mark, COMPLETELY IGNORED me. 3 other customers came and went and he helped them, while I was standing right there. No eye contact, no words, no recognition of my existence. Another employee entered the service area and he too COMPLETELY IGNORED me. I left and will NOT return. This is a master class on how to loose business. I have never experienced anything like this. Other reviewers have indicated similar treatment. This cannot even be called poor customer service as you must first be recognized as a customer, not an invisible ghost.

ACE Hardware at Westwoods

Carlo is the man if you need anything in the grill section. He spent quite a bit of time educating me on the grills and helped me pick out the perfect Traeger. Great experience and will absolutely return when I need something here.

An older gentleman helped us find what we needed and he was nice untill he noticed my service animal and reached out to pet him so I told him my service animal was working and he kept trying to pet him after I told him to stop. They do not allow pets so it should be known if there is a dog in there it most likely will be a working animal.

Craig in the paint department is awesome! I went in 3 times today I  think with different problems and he was gracious,  knowledgeable and professional.  Really, everyone working there is friendly and helpful. Kingsoopers next door could use some customer service tips from Ace. Thank you!

Came here to pick up some Milo, grass seeds, and spreader. Tried to use my rewards coupon but manager said Milogranite is excluded. Ace website did not indicate this on their exclusion list. Incompetent manager refused to honor this coupon because he didn’t want to go through the hassle of re-entering my order. Save yourself the hassle and shop at the Golden location instead.

Had to replace 2 windows in a garage door. Cut to perfection in just  few minutes. Good service.

Walmart Supercenter

This Walmart is located in Wonderful Woodland Park, Colorado! It’s a beautiful location!

The staff is friendly. The lines are rarely long. Anytime the lines start to back up, they get more cashiers.

I had a tire repaired and was completely happy with my experience.

They have pick-up, so you can order online and grab your stuff, without the need for waiting in line.

I have been to my share of WalMarts in my life and this is my favorite one. It is clean, very well stocked, and the employees are really nice! They are always willing to help, they greet you in the aisles, and the Walmart Pickup experience is fantastic!!!!

The pharmacy is also great, Todd and Hugh are very nice and attentive, and they are quick to get people in and out.

Updated June 2022-

Great Walmart, always clean, well-stocked, and the employees are very hard-working!!

Updated August 2022-

Have recently gone organic, they have a fantastic fresh vegetable and fruit organic selection, and the prices won't break the bank!

Update!

Continues to be my favorite Walmart for in store and pickup shopping!

Update April 2023:

With the new no bag policy Colorado has, I was wondering how pickup would go. So far this year it has gone pretty well. I meet the Walmart employee at the back of the car with my bags and let them know I will bag everything, so this frees them up to help others. Most of the time the employee leaves the bins with me so I can bag everything and then they check back at the end to take the bins back inside. It works perfect and I get to bag things in the order that I want to unload....so it actually helps!

Update July 2023:

Still a fantastic Walmart, especially grocery pickup and customer service! My go-to Walmart!

The produce is really good- I know that may be a surprise for Walmart but it is!

For a smaller town Walmart- there is a lot of variety of different kinds of food.

And the 6 pack of gourmet cupcakes....oh my....delicious!

Their garden center is a bit smaller than I would like and not as well stocked....hoping this will change next season. They have plenty of soil but I would like to see a larger variety of pots, gardening tools, and plants/flowers!

Update September 2023:

Have had to return a few things lately, and customer service is so quick and efficient! Great experiences with the return policy and process!

Update November 2023:

A few not so great experiences lately with employees however still gets 5 stars because managers reach out immediately when there is a concern to address it! Still top line with customer service at this Walmart location!

We went into the pharmacy and quickly found what we wanted! We walked to the back corner of the store for milk and then went to the checkout. We had a good checkout. You have to buy a plastic bag if you want a bag and soon Walmart in Woodland Park will not carry plastic bags anymore.

Justin and Jen in electronics are great.
..they have both been there a long time and they really do a great job.
..and Freddie at the front door.
Freddie is amazing.
A credit to the organization.
There may be hope for us after all with men like Freddie around!

This is the only Walmart I have ever been to that had actual customer service. The ones in the Springs don't even try. An older man helped me find rope to tie a christmas tree to my roof and I was shocked.

Golden Ace Hardware

There’s a Home Depot 5 minutes away. Go there.

I’ve been in multiple times, and I think this is the worst Ace I’ve ever been to. I’m used to Ace being helpful and quick whenever I need something, but this one is neither. The first time I went in to buy a surface lead test and the lady at the counter took 5+ minutes inspecting the packaging and almost refusing the sale because she “thought part of it was missing” even though all the items listed as included were there and I was assuring her that they were (as I’ve bought the same product in the past and know what is included). More recently I’ve been in 3 times now trying to get a fishing license printed and each time am met with excuses. Not once has an employee (even the one that other employees claim is the only one that can use the licensing system) even attempted to help, they always dismiss me immediately.

Been going to Ace Hardware. My entire lit's crazy. They moved but I still go to. The staff is very nice. They're always very helpful even if they don't have it. They'll guide you in the right direction.

I went in today to get a bottle jack and wanted to spend some time looking around to make sure I didn't need anything else so I took my product to the counter so I didn't have to carry it around with me because of slipped disks. Mind you, it's me, a small white girl, with two grown men and a teenage boy in the store. The ONLY people in the store.

The owner (I guess?) and the other older employee started following me to the corner of the store and staring intensely and talking about me (to which I didn't realize most of it as I was just trying to browse) and then FINALLY confronted me that he HAD to watch me because he's had a problem with theft lately.

I get it. That sucks.

But don't make me feel uncomfortable when I'm in the furthest corner of the store from the door. Keep it to yourself like normal people who try to figure out if someone is stealing or kick me out. I'd rather chance being embarrassed letting you embarrass yourself for nothing, than completely uncomfortable. I almost bought the mace at the check out counter with some poor advertising about why I might need it.

The lady who helped us wasn't the friendliest & not a very good sales person. I wanted a Toro leaf blower & she claimed they didn't have anything Toro. But when I looked, they had a whole aisle of a Toro products.

Looking for hard to find paint. Spoke with "T" evening before after calling 10 ACE Hardware stores and he was very helpful.

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