Walmart Supercenter

So with all the new renovations, there have been more customers.

Now I think they're struggling to keep up with inventory. I shop here as often as I can and I'll notice simple things not being restocked like vitamins or someone keeping up with the clothes department.

The store looks decent, it's just feels unkept.

My last resort for shopping. Hate it here.

Edit: went in yesterday and a bunch of deli sandwiches were expired and some were still frozen and expired which is weird. Deli had like three hot items ready. A Cop asked me “what do you need?” when We I entered the store. Oh but look they put new paint and signs up lol. 8 years later and this place still has terrible customer service and managers that look high all the time. Seriously avoid going here.

Not a single good egg in the building, just this lone, sad carton of all cracked ones. Looked like the entire store had been raided. A ton of staff sitting around doing nothing. Food desert vibes :(

This Walmart has changed a lot. They have changed the cash registers to self service and have a lot of room to check out. Don't know if there's any for an actual cashier, but I believe (and hope) they do. Just for the people that are disabled, that may have a lot of items. Or for people that may have 1 or 2 carts full of groceries. I did have to go to another register to purchase a bag though. The one I had didn't have any available. But overall it was cool.

This store is the absolute worst Walmart. I purchased all the items I had picked out and they had followed me through our the entire store as if I was stealing or something. It's really invasive to do this to people and I understand that it's their job but to sit there and also hassle me at the door after presenting my receipt. I swear that the employees are not dedicated to customer service what so every this is probably the last time I'll be visiting this location.

Ace Hardware at Austin Bluffs

There is a reason I always start at Ace. They have such friendly and knowledgeable staff. Scott knew exactly what I was looking for and told me both spots that I would find them in the store. He also had answers for a few different ladder questions I had.
Checking out was a breeze as well, Cindy was so efficient and warm. Holiday seasons tend to be tough on retail associates, so it was a delight that she was so cheery and bright.
Ace doesn't always have what I need in that location, but as I said from the start. There is a reason I always start at Ace rather than other "big box" stores shall we say...

This used to be my favorite hardware store.

They somehow manage to have greater selection, and always have more knowledgeable staff than the big box alternatives.

Sadly, their decision not to have public restrooms no only breaks State Law, but it can sometimes shorten the duration of some shoppers’ visit.

The phrase “Out of Order” is used. Really? A Hardware store doesn’t have parts and wherewithal to repair a sink or a toilet?

Or are there other less virtuous reasons to withhold this basic service to customers? Like not wanting to clean it. Or not wanting non-verified customers to use it?

C’mon folks. Let’s revive the concept that you are a neighborhood store. A friendly part of the community. Who actually cares about the needs of their customers.

I was helped by a bright young man named Ron today. It’s very rare to get decent customer service in any kind of store today. Somehow it’s as if we have lost that art as a people…which is especially sad in this country, where we used to excel at it. And this is particularly true in a place like a hardware store, where it can be hard to find anybody working there who actually knows either the hardware, or what it does and how to use it.

In a day gone by, that was why you actually went to independent hardware stores, not only to find what you needed, but to get advice from somebody who knew the territory.

Well, Ron is a throwback. He’s one of those people with multiple interests and multiple talents, who actually knows and is interested in what he sells, as well as being interested in his customers. He gave me recommendations and great suggestions for a variety of projects that I’m working on. Not only was it very helpful talking with him, it was fun!!

And I spent money today on multiple goodies, and I’ll be back there soon to get some more. Thanks, Ace, for continuing to be of service, and for hiring terrific employees like Ron! In fact, every employee I had interactions with there today seemed in a good mood, and all were more than willing to help! Well done, Ace!

We don’t want to see specialized hardware stores go the way of RadioShack, and I believe customer service can be one of your greatest selling points! Thank you for being there, Ron and Ace, and for having what I needed.

I recently had the pleasure of receiving exceptional customer service at Ace Hardware, all thanks to the kind and knowledgeable gentleman named Scott. I approached the store with a home project in mind, and Scott went above and beyond to help me find the perfect solutions. With his friendly demeanor and genuine willingness to assist, he patiently listened to my needs, provided expert advice, and even offered creative suggestions that made my project even better than I had envisioned. Scott's professionalism and commitment to helping me achieve
my goals made for an incredibly positive experience, and I left the store feeling grateful and satisfied. Ace Hardware truly shines with remarkable individuals like Scott, and I highly recommend their services to anyone seeking quality products and unparalleled customer support.

We are regular customers of your Ace. Over the last few months, our Ace experience has been very much enhanced by your door greeter Scott, he remembers our name, remembers what we purchased last time we were in. He is very helpful, alway positive and he makes us feel important every time we come in. He is a great asset to the Ace experience

Walmart Store 100 is a very busy store, always full of people and lots of merchandise to browse. This visit took longer than usual because the photo department was very disorganized and the associate had a lot of trouble locating my order. However, he was really friendly and was clearly trying his best. During checkout we needed help with a coupon that required a "salaried manager," so it took a few more minutes. During that time we had at least 4 different associates offer to help before they realized they couldn't. I was impressed at how ready they were to help anyone who looked like they needed it. Overall, it's a great store and well run, for the volume of product and customers that are in and out on the daily.

The Drone is super neat to watch. The flight crew is super friendly and doesn’t mind showing spectators a test flight. Store was cleaner then most I’ve seen.

Would give 0 out of 5 if I could. They had phone cases on clearance for $15. When I went to check out they were $30. I asked for help they came over and said there was no way this case was on sale for $15. I showed them how there were 4-5 of the same phone case on the same rack for $15. They then blamed it on customers moving items. So customers moved 5 of the same phone case to the same clearance shelf? That’s just flat out nonsense. I asked for a manager and they refused and just looked at me crazy. Awful customer service and a terrible way to handle an EMPLOYEE mess up. I usually shop here for convenience but I’ll switch to more local stores that’ll stand behind what they price. 👎

Thee biggest Wal-Mart I've ever been in! Was astounded by how massive it was. Everything you could need in one place for sure. Everything was so clean and orderly. Could easily find what you needed. Most things had giant signs above them. Wonderful store! Had self checkout on both sides plus in the middle had your slew of regular cashiers. Cart returns in convenient spots all over. Great sized handicapped spots, those all over as well. Definitely a great store!

I’ve waited at online pick up for an hour now I’ve called multiple times to reach their department and then I started calling the operator each time I’ve been hung up on. Earlier today I waited for help at the fabric counter then tried to call them walked to customer service where they were letting the phone ring as I stood in front of them and told them that’s me trying to call they said oh sorry we didn’t hear it then said they would send someone to me in fabric then I waited for another hour almost until I gave up and left. It’s sad that of all places to have a bad Walmart it would be here.

The tire center guys are some of the best iv ever seen in a Walmart. They sold me a tire and when they went to install it the guy told me that he couldn’t do it with the equipment they have without possibility scratching my new rims up. And that’s rare when it comes to tire guys. I used to be one back in the day. So ya I was very thankful for his honesty cause most would have just tried there best and still messed it up or a lot wouldn’t even care at all to even try not to damage the rim. So ya if you want your car and rims in good hands I would recommend this Walmart. Also the tire manager guy was on point and very helpful too

There is a reason I shop at Walmart only when necessary and today's visit confirmed that. Most of my interactions with their staff feel like they're doing me a favor to take my money. Very few staff will lift a finger to help you and 2 associates I dealt with today didn't  speak English. I left my cart to go get a table and when I returned,  my cart with 2 chairs in it was gone. They won't  help you in bagging the items you buy and seem to be pushing you out the door. Please don't continue to let corporate America push you around, and accept pure mediocrity.

Frankie in the automotive center helped me with a difficult return and helped me to purchase the correct items. He was very patient during the process and assured me that it was not a problem.He is a great asset to the company!!

The Walmart policies are getting really bad.  Their Website says if you loose a Walmart gift card to contact customer service and they will cancel and reissue the gift card if you have the original receipt.  When this happened they said they would no longer cancel and reissue Walmart gift cards, I was just out the money. Also, when trying to return several items after Christmas they said I had to go to the specific Walmart where the purchases were made to do the returns.

Best Walmart around. Large store that is well stocked and clean with friendly helpful employees. It was difficult to use some old gift cards, but otherwise, a nice visit and worth the drive.

Employees are extremely rude. They only ever have self checkout lines open even though it gets backed up 40 deep.
I called the store about a online delivery, ended up calling the pharmacy, online/delivery, electronic, fresh bakery, fresh deli , and the HR  department  multiple  times for over an hour . Never got ahold of a signal person.
I will make the time to drive further up to monument  store  before I go back here. 0 outta 10 would recommend  to anyone.

Great first visit for my family. Found a wide variety of items we needed and encountered friendly shoppers. Appreciated the late closing time at 11pm, as well as the quick checkout, which was crucial since we had a ride waiting. Would recommend.

Avery who works here is always kind and helpful to me when I come and in. He makes coming to this Walmart a very positive experience

We were looking for pencil sharpeners. Those were found. However, we looked for cutting sheets for chopping and slicing vegetables, etc. We found them at another Walmart, but here there were only regular thick cutting boards.

Door checkers here think they are cops- everyone is FORCED to use self check out bc they NEVER have Cashiers. Then you're subjected to a secondary 12+person wait and the RUDEST employees ever. They grabbed my cart and touched my children without asking... ready food items will almost always give you a stomach ache!

I don't know where to leave this but ? He sat here for over 5 minutes like this. Interesting place to take a break. I'd be afraid someone might run them over in the parking lot so far back and so late.

Came in today to buy party supplies...
Found everything!!!
Great place to go for nails,hair,banking,and to get repairs for your car for tires.Thank you,TLE for helping my dad.
Dad was able to get into his handicap space and getting on the sidewalks was easy.

Never have I ever!!! How about a SmartOnes weight loss meal that’s not in its sealed container. Just throw it in the box it will be fine! Not sure that’s the stores fault but it’s still the worst store in town.

Most of the time it's a decent place to shop, but the employees. The older woman with the colored hair (blue, pink/purple) in the makeup area is extremely rude, standing there talking to other employees and making actual customers wait for a box for the makeup. I went up to get a box and she said aggressively "ma'am... . " and stared at me for a good couple seconds, while other employees stood there, and then she said, "their off"; so that means the whole time I was finding the product I was buying, she was talking to the other employees that where off the clock, instead of ringing up their products, and by the time I got there, she finally started checking them out and she was taking her time. I needed a box for one item, and a customer shouldn't have to wait long for that, or be talked to in such a rood way. Disrespectful. They need to take classes on how to be decent human beings and decent employees. I understand work isn't fun, but they don't have to be so negative to customers, and make others unhappy like they are.

I got some clothes on the Clearance Rake. Was suppose to be 5 bucks. They were ring up 17 and 19. The cashier said that was the price. I said couldn't be it's the last ones. I'm sure that's why they are 5 bucks. So I ask to speak to a Manager... Same outcome. So Im like it says 5 bucks. I'm not saying she was annoyed...but she passed me on to the soft line manager. He came up and was like yeah Those are on clearance. So Don't be scared to make people do there job. They always treat you like your stealing til you not. I would have paid an extra 26 bucks for no reason. I spent an extra 15 mins in the store for me to be right in the first place. I gave 5 stars because
I LOVE ME SOME WALMART!!

The Home Depot

Great Home Depot location. Decided to go to this one since we need to buy a few things from here. Nice, clean, organized, and big. Staff there was friendly, other people that don’t work there also friendly, well stocked, clean, and most important, easy to get in and out (since it can be really crowded sometimes) ! Self checkout was easy to use, and so is also cashier checkout. There is also a bunch of entrances/exits at the front of the store like every other Home Depot so that’s a plus. So, all in all, great Home Depot. Wild recommend this location and will be back!

I don't know about you but for me I absolutely love going here on a Saturday or Sunday morning at about 9-10ish, ohh the joy... Anybody picking up on the sarcasm??
I'm sick, my car died, I have a toothache, I've got explosive diarrhea, please don't make me go noooooo!
Good luck everybody....

Always busy with a very poorly laid out parking lot that is congested. It is in the same parking lot as Whole Foods (sort of).

If you are coming for lumber you are much better going to a yard the specializes in it as the wood here is usually warped and of poor quality.

I recommend Austin Hardwoods of Denver.

For power tools Ryobi is my recommendation because of the universal battery. But make sure you check the bundles as sometimes it's cheaper to get a couple tools or a tool plus a battery than it is just the single tool. Also check the price on the website which is sometimes cheaper.

It's fine. All HD are the same. Big. Has everything. Okay priced. The problem is, it's too big. Had to find aisle 43. Imagine a store having 43 large aisles and you have crutches. It's just too much. I miss Ace Hardware.

It's Home Depot, what do you expect?   You want customer service,  go to ACE!   Inattentive staff,  unless you're Latino.   I've walked passed several employees on multiple occasions and have never been spoken to.   Yet the Latino customers around me are always being greeted or asked if they need help.   It was hard to get used to in the beginning but the more stores I visit it seems to be the norm.  As a handyman   I'm all over the Denver metro area.  In most of the stores from Castle Rock to Thornton I see the same results.
For the stores themselves, from cluttered aisles (whether it's bulky displays blocking half an aisle or contractor orders blocking the shelves) to the main front aisle being 2 individual 1 way paths.   The flow of the store is very restricted on busy days.   And forget trying to purchase a locked up tool in a timely fashion!
The last special order I placed I was told "oh yeah,  it's on aisle 34.  Down on the end.   It will have a sticker with your name on it."  Get to the aisle and finally find my item.   It's buried behind several other special order items.  2 employees standing close by (within 4ft) didn't even notice me struggling to move the other heavier items.   After a set of heavy, steel bifold doors fell and smashed my arm they asked if I needed help.  I said not now.... grabbed my door and left.   Customer service is nothing more than a word to these folks

Ace Hardware Circle

I came here this morning to pick up a few things, and I was greeted by an employee named Allen. This guy has no business telling me to take off my mask in the most rude way, I immediately decided not to ever come here again. This place is trashy, everything is super marked up on price, the employees are not knowledgeable about anything home improvement. Allen is a horrible employee and not be anywhere near customers. Unfortunately I have to give this place a star but it doesn't even deserve that, I will be going to Home Depot from now on. DO NOT SHOP HERE IT'S TRASH!!!!

Bob in hardware helped me find just what I needed.  Patient, kind, and efficient.  A great place to shop.  Good old-fashioned customer service.  Ace is the place with the helpful hardware man!  🙂

Well, I'm not usually one to leave reviews but I went to this location today as I was looking a particular type of stain that was listed on the minwax website. I went with my boyfriend who is Pilipino and I am Hispanic but white passing with lots of tattoos. We were greeted at the door by a woman who told me I had to leave my small backpack in the car or behind the counter because they have had a lot of theft lately. Fine, no big deal. I find the items I want and go to the paint counter to have the bases tinted and wait for 10mins with another woman who looks like she's been waiting a while she finds someone to help her and the lady who helped her took 15min just to make a paint sample. The woman who helped her proceeded to walk away even though I was still waiting at the counter, I waited another 15min and she never came back. I saw her sweeping by the front door instead. I was on my lunch break for work and got tired of waiting so my boyfriend and I returned the paint cans, went to the front desk and got my bag and left. As I was driving away I was flagged down by who I can only assume from these reviews is Keith the manager and he accused me of not paying for the paint. I explained to him that we put the paint back because we were waiting for a long time with no help yet he still questioned me and asked me to come back inside and he would "help us get the paint". He's lucky I even stopped the car when he waived me down, most people would have just drove away. Anyway, good luck running a business like that. I won't be back.

When you arrive at the store, you're greeted with signs saying that there have been too many recent thefts to allow backpacks in the store.  Now, every item on the shelves is security keyed and requires a staff person to unlock the item and walk it to the front of the store.  That adds staff costs, and their prices seem much more expensive recently.

They are free to run their store however they please, but I will shop at places that treat people as customers, not criminals.

The staff are very up in your face and you don't enjoy your experience bc they r profiling u the whole time and follow you bc they assume the worst of you and make u feel digested I will never ever ever I mean ever go in that establishment again I was looking for a torque wrench socket and unfortunately they d9n carry them. So if u want harassment come to this ace hardware for your session in self control

South Academy Ace Hardware

I don't think these people care to have the USPS here. Always attitudes about serving me here. Cashier called them for me and they didn't come for a few min I went back and she's like I already called them give them a minute. I don't have all day for these people that don't want to serve me. They shouldn't even have USPS here. Always an attitude if they have to help there.

Store is clean and customer service is amazing. They seem pushy but it’s only because the homeless in the area. They always have what I need and it’s always in & out! Shout out to the guy in the back that helped me with screws today. You saved my shelf lol! Thanks again.

Excellence in Customer Service!!! A greeting when I walked in made me feel welcome, associates asked if I needed help finding something and stopped what they were doing & walked me to the aisle.  Friendly check-out clerk.  And a bag of delicious Ace popcorn to boot.  Much thanks to:  Kathryn, Viviana, Timber &
Kaleb.

This store always has the tools and supplies I am usually looking for.
Today my impact drill stopped working.
ACE just happen to have a sale on the drill impact combo for $159.00. Let the projects continue.

This place is awesome, Everyone who works there is great but Timber especially went like three extra miles to help me out When I would have been dead in the water on a project. Couldn’t be more thankful, this is a great  small town feel store.

Ace Handyman Services South & West Denver Suburbs

Dan and Steve were beyond fabulous!! Arrived on time and ready to go to work; we’re able to use some existing materials to make repairs and installation of a door. I will be requesting them again for the next round of “to-do” items. Ace Handyman services is a fantastic option for those nagging repairs you never seem to get done on your own. Reasonable pricing and outstanding service and craftsmanship!

Ace Handyman Services repaired the vinyl flooring where the vinyl meets the front door. Although I had vinyl scraps from the initial installation to use, I didn't want to cut out the vinyl and add a piece in. I didn't want more seams to separate. So Bruce added a metal piece that is usually used where vinyl meets carpet to repair the tearing vinyl. He did a great job, was meticulous to details and it looks like new. I am very pleased with the outcome.  He also did some caulking around the base of my tubs where the vinyl meets the tub as well as caulking by sliding glass door where the vinyl was just starting to come up. I'm very please with all the fixes Bruce did in my place. I'll definitely use Ace Handyman again. Thank you. Cindy

Sedhe King came and hung three pates in a hard spot over our kitchen cabinets. He hung them perfectly. On time (even early!), courteous, and efficient. Will use Ace again.

The price quoted was not the price we had to pay. There was also an hourly charge just talking about what work we needed done which we were not aware of. The technician also did not know how to install the railing we needed. It was an awful experience and was more than the $75 service fee. I will not recommend this service to anyone. This was a rip off.

I hired Ace to hang wallpaper in our bathroom 2 months ago. They sent someone that was on-time and polite, but not the best handyman. The job looked okay but unfortunately, a week later the wallpaper was all on the floor. Cole, the manager, was extremely understanding and sent someone to fix the job. Brandon painted the entire bathroom and made sure to have me look over his work to ensure I was happy. Another craftsman, Dionte, did additional drywall work in our basement. He was also extremely detailed in his work and very kind. What could have been a very frustrating situation, was not, due to the true integrity of this Colorado Springs team. It's such a breath of fresh air when you find people that care about their work and how the customer feels. I appreciate them all and their hard work.

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