Shell

What’s so special about their gas here ridiculously expensive 30 cents higher then everywhere else😡

The pump was run down and dirty. I could barely read the screen. The window wash fluid was dirty ran water. The squeegee was broken. The car wash advertises a $3 was but machine will tell you unauthorized. Owner is basically a slumlord.

$2 minimum on credit to cover your credit?

1st- we consumers don't carry cash-
2nd- to impose a 2$ minimum without any signs available is wrong and unethical & then to tell me it's store policy without any written policy is wrong.
3rd- I'll take my business elsewhere from now on.
4th- thorton is across the street and they'll be more than happy to take my business.

Worst Shell Gas Station Ever! Bunch of crooks ripping people off by trying to trick them with fake gas prices. In very fine print they put with car wash price which forces people to buy an $8-$12 car wash that expires within a week.  Needs 0 stars!

Good morning
On 2/25/18 around 10:30- 10:45 a.m. went to this facility to get cash from ATM because the Stateville Jail didn't have an ATM withdrawal of $40.00 from ATM purchased 2 packs of Premium Benson n Hedges total $18.77 cashier asked if I wanted my receipt I told her it didn't matter upon checkingy account it posted $75.00 also the $18.77 I want my $75.00 back she was wrong dead wrong for putting this false transaction on my account is this another scam they do to BLACK PEOPLE
I'M UPSET YES I AM BECAUSE SHE STOLE MY MONEY IT WAS NO ACCIDENT SHE DID THIS IT WAS PURPOSELY DONE AND SO EVILYES SHES WHITE RACISM IS AT LARGE YOU WONT BE KEEPING MY MONEY
SO I CALLED JUST A SECOND AGO THE MAN WHO ANSWERED TOLD ME TOO BRING IN MY RECEIPT THEY STEALING PEOPLE MONEY IF YOU DONT CHECK YOUR ACCOUNT I TRUSTED THIS BUSINESS IF I HAVE TO GO TO THE JAILHOUSE AGAIN IM SURE TO GO TO THIS PLACE YES SHE SHOULD REMEMBER ME
SHE IS WRONG ON SO MANY LEVELS TRUST ME IM GETTING MY $75.00 BACK NO WORRIES ABOUT THAT ITS THE FACT THAT SHE CHARGED MY ACCOUNT TWICE THE SECOND TIME WITHOUT MY CONSENT WHY?

Even when this is listed on Google maps at the Shell station, it is one of those grove mart is being remodeled and he looks beautiful. They also have a three dollar car wash with the purchase of gas. It’s also one of the very few places around here that has flex fuel. I love this gas station.

None of their pump locks ever work and have to hold the pump just right to fill up. They don’t even bother to fix them.

Pump 4 E85 will not shut off on its own, overflows and spills gas every time. Notified personell 3 times now over the last month, they show zero interest in fixing it. This is the customers money landing on the ground.

Brand new gas station.  10 pumps for cars and light trucks (E85 & diesel) and 4 diesel pumps dedicated for semi trailers.  Bright LED lighting

Stopped for lunch in restaurant area. I ordered a double meat hamburger with a tea, friend ordered a cheeseburger w/tea, son ordered 2 piece fish plate w/tea. All with no french fries. Son got 2 pieces of fish and 3 or 4 hushpuppies, friends cheese was between the bun and lettuce not melted on patty.mine was as ordered. Nothing was exceptional and it all actually leaned more towards blah. Then I get the check, $38!! My burger was $7.99 +$3.99 (for the extra patty)+$2.09 for tea. Friends was $8.99+ .59 (for cheese)+ $2.09. Sons was $ 7.99+ $2.09.  When paying I asked if $12 was right for a double hamburger and was told yes. Went back to look at menu and waitress walks up to ask is everything ok? Add on drinks were a dollar with purchase of burger. When I asked why I paid $2.09 per drink she starts getting loud. She proceeds to tell me that if we would have ordered fries it would have been a combo and much cheaper. That's not what the menu said. I just walked away because she was little bitty and loud. I am not little bitty and when I get loud the police are usually called. These people are rude and a rip-off!  How can 1 burger be $7.99 and the other $8.99 then extra for add-ons? If you are hungry and passing through Benton Louisiana there's a Sonic just a few blocks away.

I gave it one star because I had to give it a one got two burgers one a double meat I want a single $34 and tasted like

It’s quick and convenient they have hot deli foods and lil restaurant in store. Great food. Friendly staff. Prices are good

Great chicken hot great customer service so nice

Friendly staff...not rude at all. Hot lunch with dining area to sit.

The lady who works there is as dumb as a bag of rocks. I hate every time I see here there because I know trouble is coming as she has no clue. No wonder they scare 3 out of 5 stars she is likely most of the problem with bad reviews

I normally come here because they’re one of few places that Stocks bugler tobacco. I’ve been coming here all year for $5.60

Recently they hired some old lady who don’t know the prices. Last time she charged me 7.50 today she tried charging me $9.60

That owner needs to get his employees right. Believe it or not, not everyone should be allowed to work.

The pump didn't automatically stop gas overflow was all over my tire and wasn't compensated by store manager who blamed me for it.  Manager had no concern

My experience at Shell has always been great, but the clerk at this location was unapologetically dismissive when I asked to him to use the lady’s bathroom because the men’s bathroom was out of order. I’ve never written a review, let alone for a gas station but it needed to be said.

PS
I was a paying customer.

Just visited this place as my normal stopping point is closed.  What a pleasant surprise.  Staff is super nice and made fresh coffee for me.  Kudos to Parth (Paul).  A very nice young man.  I will re-visit.

Terrible prices and service. No one was even at the counter when I went to pre pay for gas.

Beware!!! Price gouging already!!! $2.99 a gallon yesterday when everyone else was .20 cents lower!!! Not surprised after seeing who the owner is!!!

Ez in...out access.. Very friendly nice accommodating girl working there a little bit higher price of .10cents whoopee..

Always open, right around the corner, but no diesel and have been over charged advertised prices before

It has one of the last Boot phones left!... Not working though.

This is a Ricky Rockets Shell. 10 gas pumps. No Diesel.
The store is great and has a huge variety of food and drink and other things. Gas prices here are on the high side tho, they are always the highest on Barrington Rd and the surrounding 3 square mile area

This gas station is a scam don’t use your card at the pump 7 always walk HELL don’t go to them at all  I use my there last week now this week my WHOLE attire bank account is empty I’ll be filing a law sue very soon due to there card reader being replaced by a scammer that copy your debit/credit card info I’M so pissed!!!!!

The general manager at this shell is definitely all about the customers and their experience. I came to pump gas but the pump card reader was not working I went inside and waited for a few minutes not greeted by the cashier as he was on the phone. For the wait he gave me a car wash without me asking for it. I believe the managers name is Angel. Overall great Manager! Keep up the good work

Worst service I have ever received at a gas station. Cashiers were chatting with the delivery guy and paid no attention to the register

Slow service, register doesn't show you a total because they overcharge you for items,  and the payment system at the pumps freeze up where you're afraid to move to another pump because your credit card appears to be processing. I had to lock my credit card to make sure someone else didn't get free gas after I left because my card was "still processing."

Faulty pump leaked almost a gallon gasoline on me that triggered a medical emergency and resulted in an ambulance ride to the emergency room, in addition to ruining the clothes and shoes it soaked through. I called the owner on the phone, the staff at the location never made him aware of what happened and he said hearing it from me was the first he'd heard of what happened. He told me to send him bills via email and that he'd send it to his insurance company; I did so and he never responded. I am out thousands of dollars from an ambulance ride and ER trip from the medical emergency this caused.

This gas station is very convenient and I do have good customer service but I'm still trying to figure out why do they close at 11:45 at night to 2 in the morning and then open back up what's going on

They charge over .30 cents more for gas than the two gas stations next to them. Premium at shell was 3.10 and both gas stations next to them were at 2.79. save your money and go elsewhere.

They sell fake vapor products and tell you to pound sand when you bring it up. Their license should be pulled

Only visit occasionally, prices always higher than local stations. Extremely high when located individually along interstate highways. I do my best to avoid.

Nothing special about this place. Staff is rude, went today for the last time, line was almost out the door today, I'm up next in line, the dumpy looking redhead lady decides to take a phone call and takes her sweet time in the phone. She then refused to sell me cigarettes with my state ID that recently expired, are you kidding me?! Send my younger sibling in to purchase them with his VALID ID and she denied him! One thing to be suspicious of a young person buying cigarettes, but to refuse a sale over a state ID that was recently expired is ridiculous.

Today 11/16/17 morning around 5am passing by this gas station for a coffee and having my own personal cup to fill it with coffee in which I always pay less than $1.50 for a 20oz, this lady charged me $2.75. I told her I had my own cup that she shouldn’t charge me for a cup only for a cup, she ignored me and just said next. I go here because coffee is really good but she shouldn’t be charging extra.

Update 8/8/2018, I stopped at this station yet again to use the restroom & find directions to where I needed to go, my family member wanted to smoke a cigarette while she waited not even before she lit the cigarette the casher told us to leave. I was shocked since when can you not sit at a gas station for no more than 8 mins???? DO NOT EVER GO HERE AT 4:AM or you will be kicked out for absolutely nothing, absurd! Why does management keep hiring these wierd people who are rude & completely disrespectful?

Been going at this location for 18 yrs only this week have I found the staff extremely rude two different cashier's at two different times all I bought was gas inside never expected to be made fun of for adding $3 to my gas tank then 2 days later paying exact $ for only 3 gallons on point, I was called stupid? Wow, I'm shocked! :o 12/01/17

The bathroom is out of service because employees don't want to clean them

This is my favorite gas station. It generally has the lowest gas price in the area and it is always 15 to 20 cents per gallon less than the BP station across the street. I also go there because I can always pay at the pump without a problem, it has a good food and beverage service, and the cashiers are friendly.

Dirtiest bathroom I've ever seen. Probably has not been cleaned for weeks. Gas is good and good selection of drinks and snacks.

Prices are expensive wanted to get a honeybun that was $1.79 elsewhere is 2/$1.00 with tax brisk ice tea was 2 for $2.50 elsewhere it's .099 cent Wow 🥺😢 Unbelievable.

Martha is the most ignorant I’ve ever met first of all she has no idea how to process a gift card I had to call costumer service since she was too lazy to input a card gift card number . She needs to retire and stay home

That Indian guy was rude. It’s really hard to understand him and if you don’t understand him he will yell. And the gas pump was the slowest I have seen. Stopped pumping gas after few mins because it will take forever to refill.

Tldr:  Martha is a national treasure.

First of all, this gas station is always clean and organized.  I come in pretty often on my shifts for an energy drink and sometimes  a snack — I’m an EMT, so over-caffeinated snack fiend is a personality trait at this point.

I recently came in, said hi my favorite cashier Martha, and saw that the flavors of Bang I love were out of stock.  My other local gas station, which is closer to me, is usually out of them too, so I go out of my way to hit this Shell.

Martha sees me a lil dejected and asks what I’m looking for, then asked the guy behind the cooler if they had any of what I mentioned in back.  When he said no, she immediately asked what flavors I liked and said “I’ll make sure to order them.  And you like the Dots too, right?,” referencing the addictive pretzels taking the world by storm right now.  I never even mentioned those — she just noticed over time that that’s my snack of choice.  I was touched that she cared so much for what just ONE regular customer wanted.  What gas station EVER does that?  You’ll be lucky to get a “hey, how ya doin” in most places.

Next time I came in, they had everything I liked in stock.  It might seem silly to leave a review for a gas station, but this really tickled me pink and when someone goes out of their way to do something nice, I like to say somethin.

Thanks, Martha!  You’re why I love coming in to this Shell.

Good getting gas in and out. The streets on the corner are very busy to make any turns to go a different direction. the car wash is horrible. Do not use it. Its an automatic car wash but an there is an attendant that has to take your receipt inside and then the car wash works. The when you get out he wants to hand dry your car off for tips. Strange setup.

Best Convenience Store services

Retail & Franchises

Industries

Partners

Resources