Shell

They are real good guys! Respect!!! Recommend 👍👍

The people that are running this establishment have good hearts and an incredible moral compass. My class ring was found at their store, and they reached out to my school, and are mailing it to me. Good people exist everywhere. Thank you!!

The pump wouldn't stay locked down so I didn't bother filling up. The bathroom was clean

About a month ago, I stopped here on my way thru Chicagoland. Filled up on fuel and then used one of the squeegees on-site to clean all the bugs off my windshield. That 2nd action would prove to be a costly mistake. You see, in using that squeegee I would come to realize later that I had carved up my windshield. Maybe there was something that was embedded in the squeegee? Either way, $1,000 for the windshield replacement/ $500 of which came out of my pocket. Long story short, I wouldn't use the squeegees provided by this gas station - or probably any gas station at this point....

they ok when their pumps are working lol go out every month. the manager/assistant manager  that work their are SEXY!!

This station always has some of the best prices in the Shreveport/Bossier area.

Open 24-hours.  Friendly clerks.  Decent restrooms.

Park Vending Inc

Best burritos on the planet. I'm from Tucson Az, so that's saying something.  Thanks so much, I have Werner route me to Joliet JUST for them.

Pretty good coffee for being a Circle K - it always seems to be pretty fresh. If you're a regular, they tend to give you some little breaks on the coffee prices now and then too which is nice. Friendly clerks usually - it's always nice to see a smile at 4:30 am. My favorite place to have a cup of coffee that early in the day.

We refilled at this location but did not patronize the convenience store. Fast pumps in a well lit lot. She'll gasoline products with Top Tier Fuel. Prices are in the normal range for the area, cheaper than stations east of this location. Easy to get in from wb 38

The pump kept shutting off even though the tank wasn’t full. It was also pumping very slow.

Took out money from the ATM and I ended up dropping it. Noticed and called them to see if they’ve seen it, and they said they would help. They then gave me a call and said that they found it outside while a worker was sweeping. Thank you so much to Cindy and her son for finding it and giving it back. They’re the best! I’ll be sure to repay the favor to them.

Literally the girl on night shift tonight was awful. Very rude, walked in trying to make small talk for the few seconds I’d be in and she was like yea what do you want. Didn’t even know the product I was asking for had to point it out for her. Didn’t say have a nice day or anything completely silent. Idk very rude I’ll go in the day with nicer people on shift I guess.

The cashier is fk stupid she doesn’t know nothing I don’t know how you bought. Some people doesn’t know anything about the work and about the customer service she’s a very bad

Super nice staff here I left my card here and the staff held my card for me sorry I don’t know the guys name but he was super nice and cool

The management  needs to start watching the reviews. They need to add paper to the pumps.been in the store three times in a row.OUT OF PAPER..LAZY EMPLOYEES.

Last Night. 2/28/2022 I tried to purchase gas from this shell gas station  and  tried to pay with card at the pump  ,but it kept telling me to go inside and see a cashier   So went inside and prepaid for my gas,  with the same Bank card
Got the gasoline
Went Home
30 minutes later. I get email from the Bank
Saying Verify suspicious debit card activity
My card was skimmed
Be aware  of. Pump 5

I agree with other reviewers that the staff is great and very attentive. Particularly Bethany when I was there, she was exceptional and I would prefer to come and support this location, knowing that the employees care about their customers. Also I really like the selection of items at their convenience store. Drinks, snacks, even cute summer apparel. They also have the car wash that is soft touch and touch free options. I had my car was there and was very happy with it, I will go back again.

I was at another shell station, closer to us, this was the day before, there I had a bad experience. I bought a Supreme car with my gas but the machine stopped working in the middle of the soap. This Shell is the one located at the corner of 75th and Rickert/Plainfield-Naperville. The employees there was not helpful when I need assistance and they refused to give me a credit or refund for the broken wash machine. I will not support this Shell in the future.

If I can’t pay at the pump then I’m going to go to another gas station. There is literally a speedway less than a quarter mile down the street. I can pay at the pump there.

Several pumps not working. Card readers getting stuck. When you go inside,  staff shows no care or concern - just tells you to move to another pump,  and try again!!!

Food was 5 hours past the thrown out time

The cashier was so rude. I just said the pun number and she was looking at me like I’m stupid & very rudely asked me “ I need the amount “ . I was trying to use my another reward from Dunkin also whichever is related with fuel rewards. She didn’t help me with that. Instead of explaining anything she was arguing with me was not right attitude.I come every week this store to get fuel because it’s convenient from job also home. This was my second time bad experience.Was pump number 5.

The manager is ungodly stupid and entirely useless. What a waste of oxygen

It’s required you wear mask during pandemic , 3 out of 5 of the employees  were not wearing masks including the heavy set manager. Most of the customers also had no masks regardless of signs posted. The manager and another employees were working over the open food (hot dogs etc) without masks . When asked why this was happening one employee said it’s regulation but they don’t want to do it . When asked if I could get the managers number he pointed to the manager working behind me with no mask. I asked the manager why he was not wearing a mask against the regulations and he said he smirked and said he just came out of the freezer and it can be hard to breath with one on. Good excuse buddy . Did you hear that from a Karen? Yet he was not working in the freezer while I was talking to him and he was joking with the other three employees (only one wearing one) . I feel bad for the cashier working with the mask , it sounds like he has tried to tell them but obviously they don’t take it serious. It seems like from the other reviews there management does not care so obviously it trickles down . Highly don’t recommend .

Poor customer service. Walked in this morning to a new sour face. He looked dead in my face and didn’t speak. People just don’t understand human interaction anymore. You are a representative of the Shell Circle K!!!! Speak to customers! You weren’t doing anything! There was no one else in the store!!! Leave your personal issues at HOME!

Really bad response against an incident caused by the bad pumping unit. Instead of taking care of customer's financial loss and their safety violation (malfunctioning), these guys try to impose their responsibility to customers. Really bad/arrogant attitude, really primitive way of business. Never use this gas station at all.

Doesn’t change their fuel pump filters. Slowest pumps ever. Here’s a picture taken in October 2022 of one of their filters.

I have grew up in this area and have been to this gas station a million times. Amy has been awesome each time I have came in. She is a great addition to the staff at this location. I have watched her go above and beyond her own responsibilities. She is absolutely the best. She is always very sweet and a welcoming face along with her top notch customer service she provides to the neighborhood.

Never had issues here. They are really nice & great snacks. Except it is too cramped to get in and out.
Also don't come here late or early AM. Too risky and unsafe.

Best thing were the people that work there. Pulling in/out of the pumps is a pain and there's usually waiting for a pump. The inside feels cluttered and cramped. Not a lot to purchase inside so it does it's job to provide the basics.

Very kind professional service. Good job!

Worst gas station in Naperville. Highest prices and the pumps have this TV that won’t stop beckoning you to come inside and “check out the car wash deals” or “fresh hot pizza inside” or “grab a beverage today”. I timed it and the ads play every 5-15 seconds. Welcome to the future.

I've been coming to this gas station every day before and after work. And everytime I go there,it's always clean and spotless everything in order coffee and all the other items neatly stacked. And the assistant Manager there named "Ally  is so helpful thoughtful friendly understanding and most importantly respectful. I always have a solid experience every time I visit this location thanks to "Ally"

Allie was very kind and welcoming ! She was also baking fresh cookies out of the oven that looked delicious! Highly recommend stopping by for you sweats, treats or gas needs!

My card didn’t work at the pump said see cashier incompetent old man working tonight didn’t know how to help me. Called the bank said it was a ststem error with the pumps went to another shell and got gas no problem. Be careful if the car was also because half the time it doesn’t work. Seems like this poor guy (Indian man) either has no training or this business isn’t for him

Pumps don't work. Today, I tried my debit and credit card on two different pumps. It kept asking to insert card again and again. I went to another gas station and it worked.

**** WARNING CREDIT CARD SCAMMING*****
Review 3 months ago....
30 dollars for a pack of smokes and a Mountain Dew?!?!?
TOTAL RIPOFF!

****UPDATE 7/23/23****
I WAS IN THIS SHELL STATION AGAIN. I USED A CREDIT CARD THAT I HAVE FOR EMERGENCIES ONLY.
AFTER I LEFT THE LOCATION THERE WAS TWO $80 CHARGES FOR A VIDEO GAME COMPANY!!!

NOW THE POLICE ARE INVOLVED EITHER THE OWNER OR EMPLOYEES ARE SCAMMING CREDIT CARD NUMBERS AT THIS LOCATION.

DO NOT GO HERE!!!!

Rudest cashier I’ve ever encountered, I went in for lunch ended up grabbing a turkey wrap which just so happened to be in the wrong spot on the shelf, in fact every item on the shelf itself was in the wrong spot since the cashier decided to walk me over and tell me to read the sign and that it was common since, in which i responded “ maybe you guys should organize” she then tells me “how about you do it “ lol long story short she fixed it but that blue haired bandit should be ashamed of herself

Jason the cashier is very and disrespectful employee that this She’ll gas station has. He carded an old man today he was nasty and rude to him. The customer when outside and got his wallet and brought his driver license and told here you go and see that I am 50 years old for him to be card him for some cigarettes.

If you want to be late for work... Stop here in the morning, or leave your house at least 20 mins. Early. Cashier is nice, and so is the manager. Just slow.

*update*
I gave them another chance...shame on me.

I stopped in to shell this morning to get gas and a few drinks. Walked up to the register, and was asked," will that be all? I replied with," 50 on 6." The cashier said,"ok." Then proceeded to ring me up. I'll be honest, I didn't look at the register to see how much i was charged. I also did not receive a receipt. I went to the pump. It was not working. Flashing "one moment please."  I went back in, and told the cashier. She replied," give me a minute." I went back to the pump which shut off after $35.00. I had to walk back inside to get things figured out. The cashier told me she couldn't find my receipt in the system. I had to look at my bank statement to find that I wasn't charged for gas. Only the drinks were charged on my card. Right then; another gentleman came up to the other register complaining that he paid $35.00 , and the pump wasn't working. So, the cashier just moved his payment to my pump!? She did NOT take any blame for it, and told me," I owe that man $35.00 for using his gas... unbelievable. I paid the man cash , and left.

I...WILL...NOT... BE.. BACK!!!

She'll reply to me I have you 5 stars- a trade

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