Shell

A wonderful place to come for friendly service. Staff is always welcoming and treats and values their customers as family members, but, it is even a better place to work!

i’ve came every times in the last few months before 12 am, ALWAYS HAS THE DOORS LOCKED WITH CLOSWS SIGN. Definitely not 24/7 anymore.

I remember when this shell station used to be time saver. My dad would buy newspapers there every Sunday morning. I used to love their coke icees.

👎👎👎👎👎I  would give negative stars if I could !!!  This place has lost my business, Which I frequented  almost everyday!! I gave it a few chances just figuring someone had a bad day but no it's all the time   Some of the employees / managers? of this place are just rude and obnoxious.👎👎👎👎👎

On the nicer side there is one young brunette girl  that is great and she is so nice but for some reason I never see her any more

Hannah on the morning shift is EXTREMELY rude. I had my 8 week old puppy with me today and Hannah notified me I couldn’t be in there with a puppy. I acknowledge her being rude and left everything I’ve gathered at the counter and proceeeded to walk away. I turned around at the door and asked for her managers name, it’s Susan. Her name, Hannah, and I asked how to reach out to her manager. She showed me the store number on the front of the building. I recorded it and called it so I wouldn’t lose the number considering today is a holiday and I knew I wouldn’t be able to report to her manager. I left to my car and realized there has to be a corporate number as well. I walked to the door and did not enter again with my beloved puppy, and asked for the corporate number. Instead I got cursed at, told to leave, and told the police will be called. For asking for the corporate number. 🙄  let me mention I frequent this location every day. Considering the holiday my schedule is different and I happened to come in at a different time of day. All of the other employees understand that I recently bought this puppy two days ago to have yet her trained and certified to be my service dog. I have severe ptsd and an anxiety disorder, my last service dog JUST passed away. Every other employee who’s there at night is so companionate and understanding and HAPPY to greet me and my new baby (who is here to make sure I’m ok) Today I walked into a store I’ve been going to for 8 years and I will never walk back in there again unless it’s to speak to someone else on how to report my issue with Hannah. I hope Hannah is satisfied with how she made a paying customer who is just slightly disabled (and you just so happen to not be able to see my disability)feel like pure evil for having her puppy that’s not made it to service dog training yet.

Banco BBVA

They have already started with their mafufadas, how they give them support for efficiency, the staff takes control of the shift system and they apply several shifts to the same client and they do not let you take your turn saying that it does not work... they are already the same as those of banamex......

Neither BanCoppel nor Elecktra treated me so badly for using my own money

Cashier working on Christmas was so nice and not put off having to be there!

I wasn't sure how to rate this store to be honest. I go there everyday (almost) and they're the only gas station in Southside that's open 24/7 which works well with my schedule.
They have clean restrooms and almost any sort of food or drink you could want. The morning attendant (Teresa) is wonderful. Always on time, and always helpful. She alone is why I continue to go to this store.
However there's another attendant and who's name is Tammy i believe, she's repeatedly offended me and people i know to the point that I quit going to the store for months. She's rude and condescending and if she perceives you to be someone she considers to be less than her, she has no problem letting you know, either through her actions and sometimes she will down right say so. It's my opinion that no matter what you may think of a customer, you should never be rude or talk down to them, nor should you try and force your opinions and belief's on them (which she does) I've never once seen her doing anything but standing behind the counter on her phone and if you need her help with a pump or anything, she makes it very clear with her attitude that she doesn't appreciate being disturbed from her precious phone. Frankly she should be fired. I know multiple people who go out of their way NOT to go to this store specifically bc of her. She has insulted me personally in one way or another many times and I know more than a dozen people she's also offended, so i cannot imagine how many people she's actually upset.
It's a great store, just go before 2 o'clock ish to avoid that horrible woman.

Very clean, best service ,good choice of beer and other drinks,good price on gas.

No debit cards allowed... Only credit cards per the sign on the pumps.  Had to use their ATM to get cash... Cost me extra money. Had I known this I would have gone across the street.

Always open , always clesn.  Does not always have my cigarettes.   But can't complain.  They did offer another kind.....

Decent gas station with many amenities including mini-mart, car wash, vacuums, and ice. Trash cans and window washing equipment are well maintained and available at the pump.

Easy to get in and out of. Paid at pump. Station does not carry diesel  fuel.

Came in for fuel today and to use the restroom and the manager was standing holding the door open and just smoking away. From a parent with a child with a terminal lung illness this really set me off. Not to mention it was in customers walking area and everything. Very upsetting. Just lost a customer!!

Fairly quick service, from gas to kerosine to quick food like pizza , other small food items to chips and candy and cold drinks , cigarettes lottery tickets and beer.

Great friendly people. Small grocery has a cold cut deli, sells pizza. Also has produce, plus other grocery items.

Best quick stop around.  Even has a small grocery and produce section,  and heavenly pizza. Clerk's are always welcoming and friendly.

Great customer service and friendly atmosphere

Great gas station. Clerks are super friendly. Nice little hometown store.

Driving back home to Ohio from Florida and stopped here for gas. The pump outside would not for some reason let me prepay. I went inside and there were two guys behind the counter who helped me. Both were very nice and helpful.
While I was in there i also noticed this store was very clean as well as  their restrooms I used while there. Giving this store a BIG A PLUS  for their Shell reps taking care of their customers and for the cleanliness of their store!!

Good gas station! They got gas and bathrooms! What more could you ask for?

Get your receipt. I had to ask multiple  times for it due to cashier quoting a price if I buy 2. Repeated this 3 times due to language barrier. This guy charged me full price!!!! The costs were way too high. After a bit, he gave me the $80. Not a good situation 😕

I've purchased a parking pass from this business. Which the cashier failed to write or inform me that a date had to be listed on this pass.(how was I suppose to know without being informed) I'm sure it is their job to inform customers this is very important. I've been there 2 times she not once informed me of this information. I in return received a 80.00 ticket for this mis hap for no date on my pass. Please do better at informing people, you don't know if its their first or 100th time purchasing a pass.

Lost a ring here while we were traveling. The people working there completely shut me out when I called asking about it. I returned to show the manager a picture of it in case it turned up, and they were very dismissive. And the manager never returned my call after we left and I gave her all of my contact information. Very trashy inside and unclean, would recommend driving to the next stop if you can.

Laurel Park Place

Quiet mall that’s easy to walk through and has tons of cool local businesses to check out. If you support local businesses and miss walking around a pristine mall then check it out and maybe grab a bite to eat while you are there.

I came here for an autograph event at Pro Sports Zone, the mall was not very crowded on a Saturday, except for the line for the signing. Very clean inside, helpful maps and directories everywhere. Some neat niche stores for things like candy and collectibles, in addition to traditional clothing stores. There is also a movie theater here. Ample parking and even charging stations for electric vehicles.

I never knew this place was this big or that there were adjacent business offices.

I do know this used to be a 24 carat 💎 mall. Now, many stores are closed. Did Covid cause this? There are still good restaurants, stores and a movie theatre here but it could use a little love.
It reminds me of the mall that used to stand at 12 Mile and Dequindre.

Let's hope!🛍👨‍🍳And let's give the stores and restaurants there our business so it comes back as 👑🛍👩‍🍳.

The woman in the security office answers the phone like it’s her personal phone saying hello, the first time I called, it was how may I help you? No greeting stating Laurel Park Mall Security…

Has the best Phoenix theatre around.  Only downfall is in the winter, to get to the mall from the theatre, you have to walk outside, bbbrrrr! It’s a covered walkway tho. The Von Mar here is my favorite store. They still have a Talbots here too! Great mall for mall walking. Clean and rarely too crowded.
They definitely have many places to eat.
California pizza kitchen, Bar Louie & Leos are our favorites. Aunt Annie’s 🥨, Olgas, & Sanders here too.

These guys are shady and gonna take whatever is in your wallet.

Sure the gas price is cheap, but walk in and try to buy a bottle of water...  That's where your question of cheap gas goes.

Don't walk into the station... Get your gas and go.

I worked for them, I know what's up.

Great staff clean store and clean fresh and stocked bathroom.
Very impressed.

And a Wendy's is next door that is equally taken care of.

Globe was a welcoming stop on our trip.

Nice staff...the usual gas station offerings.

$3 minimum to pay with card goofy with out the ears Dave

Regular convenience store with higher price fuel. You can get a break on the cost of fuel if paying cash

Actually went next door to Express Lube to get a brake tag. In and out with a 2 year tag very quickly! 4 ⭐⭐⭐⭐

They are selling muffin spire I ask to get my money buck and they said they don't do refunds she wants me to get on other muffin how I going to trust to get on other muffin if it comes from the same store the manager came with attitude saying the I disrespect the cashier went I was just asking how I going to eat something if Is not good ...Michelle is the cashier name...after I said I going to report I have money back

For 12 years, this location has been my go to gas station for lotto tickets, gas and car wash.  About 1:30pm this afternoon I filled up my tank ($40), went in to cash out $100 winning scratch off and purchase tickets and additional scratch offs, which is my weekly routine, even when I don't win.  However, an employee told me to go to a different gas station to cash out a $100 winning scratch off saying that she didn't have the cash to give me.  I explained that she would not have to give me the full $100 since I was purchasing the next set of lotto tickets plus a few scratch offs and that I would only need about $20 returned once I made the rest of my purchase. She refused, telling me again that I have to go to a different station. I explained again that I was not expecting the full amount.  She could not comprehend that all of the winnings + was going right back to the station with my gas purchase. Ms. Pat, jumped in to provide my winnings, and helped me with my purchase. Total paid to Shell was $110. I don't know what would possess someone to refuse an easy customer transaction and think that the owners/managers would be okay with it. Save yourself from being on the receiving end of a nasty attitude and go in Ms Pat's line, she has always been friendly and helpful.

Very awesome gas station! My favorite south of Interstate 80. Great staff. Friendly faces. Get a car wash. All around great place!

employees can not perform basic math and won't admit when they make a mistake.

Sometimes a business or a venue is just perplexing. This Shell Station is a good example. Visited for a refill on Sunday and was taken by several oddities.

First, the outside condition could stand some spit polish. It isn’t the worst station I’ve visited before, but the sections of the parking lot and building appear worn or needing minor repair. There is no outside landscaping to help dress up the curb appeal. The inside feels similar to the outside.

Secondly, finding the price for goods is a true Easter Egg hunt. Little seemed marked and we ultimately guessed just taking the item to the counter. If they want to sell more goods, they might label items for their cost.

The staff were there, but not very friendly. They seemed more put out you came to make a purchase. I get it. Working at a gas station isn’t my life goal, but some how “Sorry I bothered you” just isn’t acceptable.

Access in and out also is difficult. It was easier to turn with traffic and pull a u-turn than work against traffic back to the freeway. That may not be completely the owners fault - the road is the road - but no one should need to punch it just to cross the street.

If you are low on gas, come on in. Just don’t expect much more.

The worst! Credit card doesn’t work. Bathrooms out of order. Took forever to make 1 transaction. Don’t be tricked by the price being lower. Terrible.

On February 14 we also experience failure of our car to run about 1 mile down the road after purchasing gas as this station.  We had to get a tow to Knoxville ($180+) and tried to find someone to repair on a Saturday.  Diagnosis - at least 10% water in the gas.  ($250+) We called the station to let them know and ask if anyone else had reported problems, and they denied any problems and said they had just tested their tank and it showed no water.  I plan to try and make a claim on Shell for this very expensive failure.

Where do i start? Purchased 25.00 of premium gas and made it about 2 miles up north I-75 before the car just quit! had the car towed to a dealership 20 miles north in corbin , was after hrs so had to wait on a ride for 2hrs. soooo the next day the dealership calls and tells me that the fuel tank has about 80% water in it. New car with 5000 miles on it and zero problems till i stopped here to get fuel!
Called the gas station and was met with " or gas is good, nothing wrong with it" and the jackass hangs up! now he refuses to answer my calls.
the bill from the dealership to drain the fuel tank and do a fuel system flush was 430.00
I have contacted Shell corporate to report the incident so i guess we'll see if they make it right or if we bought the most expensive gasoline in the entire united states!
I would stay away from this place if you value you car and bank account!

stopped early in morning , the attendant was so very nice, need more people like him in this world , store was clean (bathrooms included) , Thanks for making may day.

Best Atm services

Retail & Franchises

Industries

Partners

Resources