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Shell > Reviews in St. Tammany Parish, Louisiana, US - RAY

Shell

3.2
16 reviews
Gas Station
St. Tammany Parish, US

Location details

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2963 U.S. Hwy 190, Mandeville, LA 70471, USA
3.2
Reviews
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4
0
3
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  • Google Comments (5)
  • Comments (5)

Actually went next door to Express Lube to get a brake tag. In and out with a 2 year tag very quickly! 4 ⭐⭐⭐⭐

2 months ago

They are selling muffin spire I ask to get my money buck and they said they don't do refunds she wants me to get on other muffin how I going to trust to get on other muffin if it comes from the same store the manager came with attitude saying the I disrespect the cashier went I was just asking how I going to eat something if Is not good ...Michelle is the cashier name...after I said I going to report I have money back

3 months ago

For 12 years, this location has been my go to gas station for lotto tickets, gas and car wash. About 1:30pm this afternoon I filled up my tank ($40), went in to cash out $100 winning scratch off and purchase tickets and additional scratch offs, which is my weekly routine, even when I don't win. However, an employee told me to go to a different gas station to cash out a $100 winning scratch off saying that she didn't have the cash to give me. I explained that she would not have to give me the full $100 since I was purchasing the next set of lotto tickets plus a few scratch offs and that I would only need about $20 returned once I made the rest of my purchase. She refused, telling me again that I have to go to a different station. I explained again that I was not expecting the full amount. She could not comprehend that all of the winnings + was going right back to the station with my gas purchase. Ms. Pat, jumped in to provide my winnings, and helped me with my purchase. Total paid to Shell was $110. I don't know what would possess someone to refuse an easy customer transaction and think that the owners/managers would be okay with it. Save yourself from being on the receiving end of a nasty attitude and go in Ms Pat's line, she has always been friendly and helpful.

a year ago

Very awesome gas station! My favorite south of Interstate 80. Great staff. Friendly faces. Get a car wash. All around great place!

3 years ago

employees can not perform basic math and won't admit when they make a mistake.

4 years ago

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How is Shell rated?
Shell has a 3.2 star rating with 16 Reviews.