Planet Fitness

Clean, bright and welcoming facility with plenty of machines to go around - even at their busiest times. Nice locker rooms and Black Card area is the best! I love the massage chairs and hydromassage area. Tanning beds are also offered if that's desired.

This has been my home gym for years.  My trainer is Jackson and he has done wonders for me however he is leaving and iam now one upset client. When you get a good trainer who is helping people u do everything you can to keep  him. He is leaving to go to the edge because they are paying him what he's worth. I will be following him and so will be half the club.  Pay your trainers.  What is wrong with you
Sincerely
A disgruntled client

Good for cardio
And equipment are good
Only concern is you won’t have enough place at dumbbell area!
At peak time, you will find hard to find a spot
Overall its kinda ok,
Few people occupy equipment they neither do workout nor leave , they just sit and surf social media for pictures
It’s like everywhere but that’s ok
This gym is like 4/5

Kiana, Nadia/Simone, Jordan, and Jackson are simply the best!

I have worked out in other Planet Fitness Stores in Wilmington, DE. Kirkwood Highway is the cleanest facility! The staff is also the most professional and kind that I have experienced. I am & other customers are greeted kindly (with a smile) to begin training sessions.

I appreciate seeing them on weekday mornings. Should you have any questions about this 📧 then please feel free to contact me.

Customer service is very welcoming and helpful.Lots of machines available able to use massage chairs more then  once very relaxing zen moment Great way to complete visit

This gym is nice because it’s usually mostly empty, but you have to wonder why is it?
Well I think a good start in changing that would be cracking down on the staff actually deep cleaning areas. There is black mold growing in the handicap shower in the men’s locker room. I also spotted bacteria growth all around the drinking fountain. Might be time to bust out the bleach my friends. Would love to see this fixed.

Update: 12/14/2023
I revisited the gym today. All the same areas are bacteria covered. I think I see the problem though. I uploaded a video where I stood at the counter waiting to speak to the manager who was directly in front of me playing on his phone too distracted to notice me. I stood there for a few moments before I decided to record. I wonder how long it would’ve taken him to notice me if I hadn’t spoken up. Yikes.

Update: 12/15/2023
I visited the gym again today and there was someone professionally deep cleaning the showers. Thank you for prioritizing safety and health and fixing this issue asap. I’ve updated my rating to a 4 star because of the sense of urgency you placed around this issue. Thank you.

My favorite gym  in Palm harbor.
Clean and has everything you need for a great workout.
Staff and management are friendly and courteous .
Hydro massage chairs are a great benefit if your a black card member.
Would highly recommend

My son started coming here a year ago and told me about the area. I came a few times to feel the gym vibe. I usually go super early in the morning, I love the vibe…Great Crew!!. Moses and the morning crew are amazing. Moses and I immediately hit it off. I love the energy and customer service they provided so much - that I actually switched locations and made this my permanent spot. The only bad thing about this location, it’s NOT 24/7. So, on those days, I go to the beach and run 5 miles… However, it’s definitely a clean gym, clean lockers, plenty of televisions, great machines, cool relaxing area next to the massage area. I would highly recommend this gym.. Ask for Moses, He’ll get you started with the “Black Card”, well worth it.. Tell him Marcus Anthony sent you 😁👍🏽..  Now go and be the best version of yourself, you got this 👏👏👏👏👏👏

Good gym. I’ve been here for a month now and haven’t had any problems as a woman attending from other members/staff. I feel very comfortable and safe here as some gyms can have strange people.

Was trying to get a job Called them 7 times over the course of a month, each time they retook my name and number and Said "we'll call you back". Last time I called them back they said it again "we'll call you back, your our number one choice right now". Never got a call back and another week has gone by. I have friends who use that gym, spot got filled.

The gym itself is very nice inside, almost looks brand new but a couple of things to point out to the owners…

You’re a gym, please keep the hand sanitizing stations filled. A few of them didn’t even have an empty bottle in them, they were just completely empty.

Second thing, the men’s bathroom absolutely reeked of urine, not a place I would imagine is kept clean by your team to have that bad of an odor emitting from it but aside from that it’s a very nice and spacious Planet Fitness and I would for sure come back the next time I’m in Wilmington.

The staff is always pleasant! The manager, Donna, is the best. She greets everyone and I am sure she knows everyone’s name who is a member! The trainer, Randy, is the best also. I have lost 45 pounds since I started my weight loss journey all while working with Randy!

I came here today for the first time in months. I was immediately greated with a warm welcome from Donna who provided excellent customer. Not only was she friendly and helpful but she really encouraged me to be optimistic about getting back in the swing of working out. I highly recommend this place if your looking for a fresh start!!!

Planet Fitness Wilmington is the one-stop shop for all off your fitness needs. Conveniently located on the Riverfront,  Planet Fitness strives to create a workout environment where everyone feels accepted and respected. Planet Fitness Wilmington (Justison St), DE takes care and strives to make sure their club is clean and welcoming. The staff is friendly, and their certified trainers are ready to help.

I do workout at planet fitness center city in Philly and this branch in wilmington is far from reaching the regular planet fitness standard. The machines are old and mostly out of order. The women's bathroom stinks and staff is not friendly.

All the staff is exceptional.
Very polite, and extremely thoughtful.
I am a veteran amputee and was able to use the treadmill for the first time in 4 years.
I love planet fitness.
Merry Christmas to all of you and your families.
God bless.

I love this gym!!!! Hubby and I have been going here for over a year. First manager we were not impressed with at all. Then along came Tom and the new crew. So much better!!!! Shaniqua (I believe she's the assistant manager) as well as KJ, Eric, Zay, and Emma. The difference with this crew is night and day! They are ALWAYS smiling and greet you when you come in. They really seem to enjoy working with each other, as well as interacting with the members. They are always busy cleaning, vacuuming, and wiping down the machines and ready to assist you in whatever way they can. There really is SUCH A NOTICABLE DIFFERENCE now, and we couldn't be happier to have this crew here at our location! Kudos to you all!  Keep up the good work guys. We appreciate you!  :)  GDS

I am currently waiting to file a formal complaint through their complaint line which I located by calling their corporate compliance line. I've had great experiences up until the past two weeks with the same two staff at the front desk.
It's very upsetting to me because I am a very good natured person and never rude, so when I began encountering this type of behavior I didn't truly know how to respond exactly. This gym is a great gym normally but poor treatment from these two females at the front desk in Eustis FL has made this a stressful experience for me all together so now I am reaching out to corporate compliance in an effort to rectify the situation all together.
The issues are poor customer service and thankfully this is something that truly can be corrected. Otherwise, I love the location and the gym is clean with the exception of the tanning beds which appear to be only cleaned by those who use them. Equipment is functional but limited. I enjoy this location when the customer service is excellent and because it is a little closer to my home. Thank you for allowing me to post my review and I will repost my follow up once I have spoken with corporate. God bless and Happy work out my friends 😉

Clean. New arrangement is good. Enough room to do walking lunges.  Would like to have sled weights but happy with what they have so far.

Fantastic place for our workout. Had major surgery 16 months ago and found low impact machines to help get me back on my feet for over a year now. The manager Tom and his assistant manager have been running a great ship, especially with some of the more recent employees there. KJ, Eric, Zay, and Emma, just to name a few, keep the desk running, always cleaning and always smiling and joking to keep everything comfortable and light, when checking in or needing a hand. I appreciate on how they all get along and help one another and helping the patrons out when needing something. All good people and always a pleasure to be around. My wife and myself truly appreciate everyone at Planet Fitness in Eustis Florida.... John and Gayle, Tavares Florida.

Weight Crafters

I just left a 3 week stay. I didn’t want to leave!!  This program is what i had been looking for!  I’ve lost weight, inches, learned portion control all from very good and knowledgeable trainers. This was my reset!  I will be back!  I made some very good friends that will be a lifetime of friendship!  The hotel, food, and trainers was more than i could ask for!  Beach and pool workouts along with the gym were what I definitely needed!  Thank you to my trainers,  dietitian and the owner!  This was a great program and thanks for all your help❤️❤️

Weight Crafters was a fun transforming experience.  The emphasis is on developing and understanding that healthy choices in life will lead to a stronger, healthier and lighter you. They have the means to measure not just weight but how much of that weight is fat vs muscle which helps them to know how to best help you . It is a very well run program with trainers who are very qualified and knowledgeable on modifications for clients . Let's face it, most of us looking for these types of programs are in need of help getting moving and the proper modifications in the excersises helps tremendously with that! I was extremely happy with my personal physical and mental results after 3 weeks. I would definitely recommend Weight Crafters.

This fitness camp is in a class of its own.  It not only changed my life … it actually saved my life. I was addicted to
sugar and needed serous help implementing healthy eating habits and a consistent exercise plan .  The owner, the trainers , the cook and the intake person I spoke to when I first reached out for help were all truly exceptional. They are all experts in health , weight loss , nutrition and exercise , and more importantly, they are passionate about the work they do and care deeply about the people they are helping  . They work tirelessly with their hearts and souls, and understand that each person’s journey is unique and must be carefully “crafted”.

They have the human touch in a world that is increasingly technology centric and lacking in any semblance of customer service . How do you give back to a company with these peerless standards ? Money seems insufficient.  And by the way , their rates are the lowest I have seen in the industry; they should be the highest !

The accommodations are perfectly lovely and clean , and the food is simply delicious. Bravo Weightcrafters!!! A+++++++++++++!!!!!! I will be back and thank you for all you do for so many!

I initially signed up for 4 weeks, as I had a substantial amount of weight to lose and just was looking to get a head start on bettering myself and getting myself on track to start my career. I ended up staying much longer and have returned many times since I left for maintenance. The trainers were fantastic, although there were other people in the training session I never felt neglected. The food was delicious and the staff was knowledgeable and attentive to everyone's varying needs. I would recommend this camp for anyone no matter how much weight needed to be lost or how young or old. Very knowledgeable, professional, and caring team.

I was there for a month in 2015 and have been back for shorter stints several times since. I have maintained my weight loss of almost 40 lbs (until my recent pregnancy).  This place, the owner, and trainers truly changed my life. This was the best decision and investment in myself that I could have ever made. I loved the workouts and their variety, the food was excellent, the condo was perfect, and I was right across the beach. What else could you ask for....oh the massages!! 😊 I also enjoyed the times we were able to do other activities such as kayaking or going to play tennis. I cannot say enough wonderful things about Weight Crafters/CFS. I am forever grateful for them.

You can fell free to be yourself and have the support to all the staff. Nice music, good equipment, professional people. All that you need in one place, can be after the long day of work or before to start your day….. always is a good option.

I recently moved from DeLand where there are two clubs. I visited your gym, had a great workout. The staff was friendly and professional. The other folks working out were friendly and committed to their training. Thankfully your club is 4.4 miles from home. Plus, having a Wal-Mart near by makes the drive even more pleasant. I will definitely be back. Keep up the great work.

The staff is SOOOOO nice and super welcoming. Definitely love seeing the same faces all the time. Only issue is their showers and locker rooms are not clean. I have seen the same hair tie on the same shower floor for the past 3 weeks so i know they’re not being cleaned or monitored. So if you’re going to shower here be careful to always wear shower shoes. Other than that, great place

Women in locker room were all talking about dude working there and playing pocket pool.
Creeped everyone out. Rightfully so.
Poor management. Creepy employee.
And as a paying customer it is not my job to inform management.  That should be done by the people getting paid that had to have seen it as well.
Poor management wants to shift responsibility to customers.

I've been a member of this particular gym for a number of years. I stopped going to the gym during the COVID-19 pandemic. Although I was not going to the gym I continued my membership and paid my membership fees without missing a payment. Today, I decided to go back to "working out" and went to Planet Fitness to get a new access fob. While I was there, the manager updated my information, and further notified me that I owed $10.00 dollars. This young manager further stated that in order for me to be allowed into the gym, I would first have to pay the $10.00 dollars I owed. I made this young manager aware that I had paid my dues consistently and in full for the past 4 years, and to have me pay an additional $10.00 dollars was a little insensitive. This manager did not offer any type of concession in light of having collected over $1,920.00 from me in the past 4 years. This type of "Corporate greed" is inexcusable. Shame on you Planet Fitness.

People are friendly. It's typically very clean. Lots of machines. I wish there was a standalone bench press and squat rack. Dumbbells only go up to 75 but that's OK. Tanning is good. Hydro massage is amazing. Can't knock this place too hard as a gym...it's produced some monsters lol

Best gym I’ve been a member of. Staff are friendly and helpful. They clean the gym regularly, and this is very important to me. They care about the safety and comfort of their members and go above and beyond to ensure it. I know there are multiple PF’s and I’ve been to several. This location is by far the one where I’ve felt the most welcome and comfortable.

Be careful with this establishment when they don't have orange juice, it costs you 2.10 dollars they want to give you a glass of soda for the same price of orange juice. So be very careful.

Planet Fitness in Dover, DE, is easily my favorite gym in the area. The level of care that goes into maintaining the facility is incomparable. The Planet Fitness Workouts app on the Google Play Store makes everything, especially checking in, incredibly easy and accessible.

The staff are friendly, the workout equipment is clean, there's plenty of room for exercises and I've never felt out of place. There are plenty of different types of workout equipment (strength, resistance, cardio, etc) with limitless possibilities.

The gym offers hydromassage chairs, lounges and beds (for Black Club members) which are perfect for relaxing muscles post-workout.

If you are into tanning, they also have tanning beds and booths available for Black Club members (just don't forget your tanning eyewear!).

Additionally, they have a Total Body Enhancement machine for Black Club members. This, if used regularly, tones muscles and reduces wrinkles. It can also help relieve any stress you may have.

The judgement-free policy there makes it a lot more welcoming to people from a wide variety of ages with varying degrees of exercise experience. They even have training classes for newcomers or anyone trying to hone their workout routines.

Overall, the quality of this place is phenomenal. It has everything you could want in a gym and then some. And with the ongoing concern of COVID-19, it is a relief to see them put so much effort into sanitization. I would definitely recommend this to people just getting into exercising, as well as to those seasoned in working out. 10/10.

I enjoy the convenience of this location. Staff are friendly. The only suggestion I have is for them to get more workout equipment for your abs because the limited machines are almost always taken in this fairly large gym.

I had the pleasure of visiting this location on October 11th and 12th. I travel extensively in retirement, living in an RV for four years, and I've been to 20 - 30 different Planet Fitness stores, spanning Florida, Texas, and British Columbia, Canada. While I've encountered my fair share of rundown locations, in my experience as a customer, most Planet Fitness branches are generally in good condition and run well enough. However, this location exceeded my expectations in terms of care and maintenance.

Having previously lived in this area, I was pleasantly surprised to find this location since it wasn't here when I left. I assumed the store and equipment were new, but to my surprise, the store is roughly four years old. Despite its age, the equipment is exceptionally well-maintained, and the facility is immaculately clean.

During my workouts, I couldn't help but notice the diligence of the staff. I counted no less than four people actively cleaning, dusting, wiping down, moving equipment, vacuuming, and mopping. I must emphasize that I've never seen this level of dedication to cleanliness and maintenance at any other Planet Fitness store.

Furthermore, I used various equipment, and all the leather covers appeared as if they were new. The machines were in excellent repair, and the mats I used were in great condition with no tears, marks, or discoloration.

I did encounter an issue with one of the rowing machines, which I promptly reported to the manager. Within minutes of our conversation, she had the machine inspected and adjusted to work properly. While I understand that maintenance personnel are not always readily available, the prompt response from the manager (Amanda) demonstrated her commitment to customer satisfaction.

After two days of visiting this location, I am genuinely impressed by the management's dedication to cleanliness, equipment maintenance, and customer service. It is evident that they work exceptionally hard to keep the facility in top-notch condition. Without a doubt, this is the best Planet Fitness store I have ever visited in the entire chain.

Planet Fitness has made it to lower Delaware, and I am thrilled! This club has everything you need for a great workout, and a workout environment. It's clean, with a plethora of equipment that will wanting to return to continue staying fit! Kudos to Taylor, club manager, and her team!

The one is Salisbury is amazing they just had a remodel and definitely gave us more room to work out! I do wish they would have put like a couple more pec fly machines in because they are always being used when I go! Other than that really great gym!

This is definetly a judgement free gym. Was not sure when I first went there but after going the past month or so I have had no issues or problems. Plenty of equipment to work whatever group of muscles you are looking to work on. If you don't want to listen to the music they play then use your phone/headphones or ear buds and listen to what gets you in the mood to workout. Have plenty of cleaning spray and paper towels to with the equipment down with after your workout.

First time there today and was met by Kat at the front desk. Horrible attitude and demeanor. Very dismissive and unhelpful. I hope that you can take the necessary steps to address this issue and ensure that other customers do not have to go through a similar experience. As for my family and I, we will not be returning. Glad I went in to sign up so I didn’t get stuck into a contract with that level of customer service.

Todo para sus Pies

Excellent service and attention from the staff

The place is huge. Lots of space you are not on top of each other. They have lots of sanitizing stations throughout the facility. The staff is very friendly and willing to help you if you need it.

My experience at Planet Fitness was awesome! I met with the trainer and he came up with a program for me and proceeded to take me to each machine I’ll use and demonstrated each one. Then I sat in on one of his classes. Not only was he great at what he does, the employees I met there were also wonderful and several of the ladies that work out there were so very friendly and helpful too. I can’t wait to start!! Thank you Rex!

Rex the trainer was amazing! He showed me all the equipment and how to navigate the app. I did the core class and 360 burn class with Rex and it was awesome! I truly enjoyed the classes and his guidance!

Cleanliness and New Equipment since the last time I was there. Very nice! Josiah was awesome! He was very friendly, knowledgeable and explained to me how to use the new machines.

The staff is very friendly and I feel comfortable there. The gym is kept nice and clean.

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