Planet Fitness

The Holiday, FL won’t let you take the tour or try the gym for a day (free day pass as per the National accepted App) unless you PAY $10… for the free pass. If they can’t afford to let you try, they can’t afford cleaning supplies - or maybe the equipment is rubbish and they know you won’t come back. I won’t.

Great gym, always clean and well kept,  I like doing the 30 minute workout,  the only problem is having ignorant people come in that area and just sit on 1 machine or go back and forth between 2 machines. I wish the staff would enforce the rules. As with any gym, you get the LAZY SLOBS that don't clean the equipment!! But mostly people are friendly and courteous. I like seeing the elderly people there working out, glad they're not giving up on life. If you've never worked out or if you've always worked out, Planet Fitness this is the place you'll fit in

Love this gym. It's so much better than any other planet fitness. I'm comfortable here and that's a good thing.

The employees  are nice ... a couple are super friendly and go out of their way to make you comfortable unfortunately  I can't remember  his name definitely  better when he's there overall  nice place. His name is Tyler he's great

Wide open Planet Fitness. Super spacious with very friendly staff! White walls with natural light and never any issues with the machines. I looked under a machine and accidentally found a Golden Turkey and won a free water bottle. 😂

A lot of Equipment still has not been repaired,  since corporate to over this gym. It looks run down finding it hard to justify remaining a customer. The specialty room like the 30 min workout and 12 minute abs are not monitored and people just sit on the machines. Management/staff needs to monitor this because for the handful that will speak up aren’t seeing any change! It’s actually worse from a year ago. So, if you want a quick workout, don’t go to this gym.
Where is my $25. x’s 3  a month and annual $40+ membership money going?
I have to add to someone else’s review on the A/C units response to customer! The units have needed replacement for quite some time. There was not comfortable setting, they were broke!!! When this was going on it was like a Seth pool and you couldn’t comfortably workout because of it.

33 broken/unaccessible machine as of today. Worn down equipment torn seats broken pins to adjust and just overall in need of a complete remodel!!  AC unit has had the gym floor flooded for week plus...

Just love to go to Planet Fitness, not to exercise but to take advantage of Black Card Membership and use their massage, relaxation & Beauty Angel equipment. It well worth the investment in membership to get so much wellness equipment to use 24/7. Kudos to Planet Fitness!

Been told a great group of neighbors go regular; I've never been inside but the shopping center is my main grocery market. I can say it's very clean and comfortable programs for all ages, generally a good place for physical Fitness.

Good friendly staff. However, it's a Fairly packed gym with people staying on certain machines for long periods of time. Plenty of people don't wipe down the equipment. Me and my friend went here last Thursday for the first and last timea. We got the Flu from it. Not a good trade off. Diffenetly not the cleanest gym and the people that go here are also not the cleanest. Lack of care for others. Overall not a bad place to work out and it's cheap. Just bring hand sanitizer and wipe down stuff before and after use. Enjoy the lines to use old machines and stand in crowds by the bench press area.

MassageLuXe Newark

I love this place already! From the moment we stepped in the door the vibe was amazing.Everyone greeted us with smiles and was super nice . After checking in, were escorted to the lounge which was also nice . It’s clean and my massage therapist Gene was awesome. Then after the massage we were able to get on  the hydro bed. I definitely recommend  to anyone and will be coming back for sure!!!

Tiffany gave such an incredible massage to me yesterday. I chose to have a Swedish massage with CBD added-on. From the moment I stepped into the room, Tiffany provided a completely comforting, relaxing and therapeutic environment for my massage. She listened to my specific areas of focus, utilized firm pressure exactly how I wanted, and maintained a professional and relaxing atmosphere. I was entirely comfortable the entire time and experienced a great balance of stress relief and promotion of circulation and energy. I would recommend anyone wanting a massage to see Tiffany!

Leslie, Olivia, and the rest of the staff up front were welcoming and caring. Leslie remembered all the details from my previous appointment and made me feel valued. Lee gave a great, relaxing massage. The only thing to better would have been if I could have scheduled another hour

Usually have a good massage from this place but recently I went to get a massage and was incredibly disappointed. The massage therapist I had didn’t seem to know what they were doing. I had a hours worth of massage that somehow felt like 20 minutes of getting oil rubbed on my skin but not actually massaged. I am currently writing this review while completely oily. My significant other had a massage from the same massage therapist ( out of respect I do not want to post the name but if the owner feels compelled they can reach out) and had a similar experience.

The location was beautiful, and the receptionist was great. However I was very disappointed in the massage I received. Soul, came into the room and asked what area we would be working on. I explained to her, I didn't have a problem area that I was looking for work on. That I was interested in a full body massage. She started my deep tissue massage with little to no pressure at my calves and hamstrings, when she reached my back I requested more pressure. I was surprised to hear our hour session was up as she never asked me to flip over. I have had many massages over the last ten years, none have been on one side of the body.

Visiting Planet Fitness is always a great experience. The machines are consistently available and well-maintained, and the people here, from staff to fellow guests, are friendly. The manager even waived two late fees for me, allowing me to return after a year.

The only reason I'm giving 4 and not 5 stars is cause sometimes they take ages to fix broken equipment and replace the water filter. I definitely think they should have a staff walking around (qualified to help the clients with right movement execution and basic safety tips).
Besides that, I love the large space and environment! Lots of options for different workouts. Staff is alright and people training there tend to be nice and friendly.
Accessibility is taken into account and the bath/changing room is large and fairly nice.

Canceled me an girlfriends membership since 2015, rude girl at the counter tried to embarrass me stating my measly $10 membership was a day late after being a member 8 years then I was told the club didn't have a Gm to complain to. This club is going down hill from beatup equipment to lazy workers who walk around on their phone all the time. Ditch this place an join the beautiful In shape City on the other side of town where the equipment is way newer an the staff more professional. The workers at Planet fitness talk about workers who were fired to the customers which is also a breach in privacy laws, ditch this place. I dealt with Sammy who was a real jerk who laughed and said the club didn't have a Gm. What a joke of a employee.

The overnight crew is topnotch!! The cleaning crew is on top of every issue. The front desk guy Flores is always personable and welcoming.

One of the standout features of this gym is its affordability without compromising on the variety of machines available. Whether you're into cardio, strength training, or something in between, they've got you covered. The range of equipment caters to all sorts of fitness needs, making it a versatile choice for members.

A pro tip for anyone planning to visit: the best time to come is during the early mornings until around 2 pm. During these hours, the gym is relatively peaceful, allowing for an uninterrupted workout experience. However, I'd suggest avoiding the later hours. The gym tends to get crowded, and you might catch a whiff of unpleasant odors, probably due to the increased foot traffic.

Hockessin Athletic Club

Less and less for our kids to do as they have done away with the indoor playground. You would think they could have staffed or done something to make it safer. Childcare is more for kids under 5, leaving my kids with nothing to do while I work out. Hard to imagine they can't do better. Not sure it is worth the cost, except my son loves karate there.

My family and I had a disappointing gym experience. The staff was unhappy and unhelpful, the front desk barely acknowledged us, and the parking lot was consistently full, making it hard to find a spot. The weight lifting area felt outdated, like an old-style workout basement with bright lights. Despite having a "black card," yoga classes were always overbooked or full three days in advance. I'm eagerly awaiting the end of my membership and won't be returning.

We are new to the area and toured HAC as our family of four enjoys keeping fit and staying active. The tour started out fine but quickly went south when we asked about programs for teenage boys. Apparently, there aren’t any but instead of just acknowledging this, the tour guide got defensive and indignant. She even went so far as to suggest that my husband and I join and “find something else for your sons.” So we took her advice and joined Edge Fitness for a fraction of the cost . Too bad because it is a beautiful facility.

As an avid weightlifter and gym-goer of HAC for the last 5 years or so - Here’s a thorough and honest review. I have kept my mouth shut for years, and have stayed to support HAC and give them a chance through all of the hard times, but sadly the time has come to an end.

To whom it may concern:

Regarding the staff, the facility, and the environment at a high-level - it is clean and friendly. Generally no issues there, though there’s always going to be someone having a bad day or something going on. Some staff members are extra bright and even go above and beyond for you - like Morgan and Laura at the front desk.

However, the price of the facility is outrageous. They will advertise a lot to you included in the membership, but it is only partially true at-best.

Since the COVID pandemic, the demographics have changed. The amount of young and single gym-goers have emerged, while the amount of families has apparently reduced. The key takeaway is that the gym-goers is the population that is financially holding the place up. Yet sadly still, they are getting the short end of the stick. Even though they have voiced concerns for years.

The facility had “upgrades” and “renovations” - and they will surely let you know of it advertising the hundreds of thousands, if not millions of dollars they put into it. Although really there is not much of a difference in the changes they made. It was all a marketing scheme to combat the Edge opening.

They made the stretch area much smaller, added a bunch of new silly machines for stretching (a waste of money), and added a sort-of awkward turf and threw some new shiny equipment on there and sat back.
They didn’t replace any of the real, much-needed equipment like the 8-stack down stairs, the benches, smith-machines, squat racks and more. They even got rid of a bunch of the more useful machines than of what they have now. It really makes no sense.

All of that to say, the equipment is limited in selection and mediocre at best - and that’s with every nut and bolt tightened, and every cable pully operating properly. The cable downstairs has been sticking for years and no one has done anything about it.

The message is simple : from a business perspective, the awful plan and decisions are not viable. The decision-makers are not competent and are very cheap. I truly feel bad for the place, and how bad the planning has been over the years. And all who will suffer from what is to come in the near-future.

If you classify yourself as an experienced lifter and are looking for a higher level training facility, this is NOT the gym for you. This is a family-first facility and will not meet your expectations for the price you’re paying.

In addition, there is a “gymnasium” to be used.
Though that gymnasium is occupied daily by children and classes, and even in the evenings by basketball and soccer. I even found on saturdays around noon the gym is being used by staff. That is HORRIBLE as there’s rarely ever a chance to even play basketball or anything (though it’s advertised as included in your membership). Also, while that’s the case, there is not a single properly-inflated basketball to be used, and the equipment manager would put weighted items on all of the nice basketballs to ruin them. On top of putting too much air in them (he’s silly and so is the person who decided to hire him). The solution is simple, add a sign-in or sign-out system with the nice basketballs behind the front desk.

It’s really sad what it has come down to - as I don’t know anyone at the top personally, but I have my sources of information and what the whispers behind the curtain. It’s almost as if it comes down to ego. Refusing to open perspective, refusing to listen, refusing to adapt to the new world, social media, and the demand of your people, is incredibly asinine as the owner of the “top facility in DE”. It’s not 2010 anymore. If you don’t want to listen to the people who are holding your business up financially, you will face the consequences eventually.
I wish HAC best of luck.

Took my grandson there for swim lessons and it was a terrifying experience! They have 3 kids to a 30 minute class and each child gets 10 minutes! My grandson jumped in the pool with the swim instructor at the other end of the pool! I had to jump in the pool to get him! Swim instructor was rude and acted like it was my 3 year old grandson’s fault!! Did not refund my money! I would never recommend this place to anyone, or will I ever go back there ever again!

This is a hall where there is no normal lighting, where there is a terrible smell, where a lot of furniture is damaged, it needs to be repaired, where there is dirt in the bathroom and the hall, and in general, someone pays attention to this hall, it is a disaster.

This gym is wonderful however with all due respect I waited at the gym on October 1, 2023, for about an hour and half for them to open since it was supposed to be open at 7 am today, however no one opened. Please let us know before hand if situations like this arise

I've been to almost 2 dozen Planet Fitness facilities from Tulsa Ok to Newark DE. Newark is by far the worst gym I've seen so far. Dust is everywhere while employees are scanning through their phones. Broken equipment is out of control and I was utterly disgusted. Definitely coming up during the next share holders meeting.

(NOTE:  The photos are pre-COVID 19 times.  They would never let me get away with not wearing a mask.)

Great price, location, and one of the newer locations.  I was able to get some professional trainer sessions -- free of charge!  The staff is always friendly, and truly care about working there, not just there to get a pay check.  They are constantly checking to make sure masks are in place, and sanitizing.  Thanks!

(Of course, if you have a Black Card, you can go to all of them AND enjoy the extra benefits of tanning and massages.)

Just try and cancel your membership. It cannot be done because they do not answer the phone for you to do so. My daughter graduated and has been trying for a month to cancel. We're sending a letter today by mail. Ridiculous.

Blyss Skin Studio

I have been here twice now and Couryei does a great job with my brows every time. She is friendly and pays close attention to detail. The studio is beautiful and smells amazing as well.

I went for a fresh set of lash extensions and it was my favorite lashes I’ve ever had! I was super comfortable, they even gave me a blanket when I got cold. I definitely plan on coming back and would recommend them to anyone for sure.

Love them! Dali is my girl, great convo and she pays attention to every detail. If you want to feel loved come on In! You won’t regret everyone will greet you with a smile. And the atmosphere is amazing!!

The ambiance is amazing,
The staff is really friendly. The place is also very clean! I had got my lashes done and I loved them. I also like the different options they offer, it’s a one stop shop for self care !

Blyss Skin Studio is a 10/10 when it comes to self care days. I’ve head excellent customer service, and I always leave satisfied. No matter what it is whether it’s waxing or getting a facial these group of ladies really go above and beyond!

Very disappointed, I have been a planet fitness member for past 9 years, travel different states and use the gyms. This middletown Delaware  location is a clean gym no doubt but with the worse people relation  managment. They have been super racist towards me. I can’t speak for the others, but I just moved here and 3 occasion they have stopped me from working out during my workout. Once it was for the phone call I answered when I was on the machine and I understand it was my fault and I accept that. Second time they told me I can’t bring a gallon bottle with me while the others around me were using it, the third time I had a small tiny bag with me while the others had it also and they told me to remove the bag. When I pointed out the other bags they told me those string bags are allowed. Every time I walk in the gym they talk about me and eye me the whole time I’m in the gym. They say bye to everyone and when I pass by they don’t care to say bye. I confronted the staff talking about me, he replied that he was informing the staff about the incident. I thought planet fitness was a “No CRITIC” “NO JUDGEMENT GYM” all they have been doing is judging me. They mess up my workout and it feels very uncomfortable to come to this gym because of they eye balling me the minute I walk in and leave. I will keep writing reviews on every incident until district manager contacts me.
PLANET FITNESS VERY DISAPPOINTED

I’ve been a member for about four months and love my location. The staff are friendly and knowledgeable, the equipment is always clean and in good working condition. If anything does go down for repair, they are quick to take care of it. So if you are looking for a great environment to get your workout in, check out your local Planet Fitness.

What a great place. The young lady Kelsy was very courteous and very knowledgeable very patient with me. I had a few questions regarding all the different equipment and the place was very spacious. I could only ask for anything better to go to get my daily routine it’s very clean very organized .
No imitation and a friendly atmosphere
I go every morning and feel great afterwards

This is definitely a hidden gem. Unusual floor plan, but well done. Super clean, great views and staff was cool.

All of the employees are very respectful and sweet. A special shout-out to the manager Jagger who is professional and great at communicating and also to Jacob who was very pleasant!

The gym itself is also clean. It has decent equipment, but could use some squat racks.

SK Waxing Studios

First off the studio is so lovely and beautiful. It’s very clean from the front door to the bathroom all the way in the back. All staff are friendly. I had the pleasure of booking with the owner Samantha and she’s such a doll. Everything went smoothly with my Brazilian and my jelly vaygacial.  I also bought some products and I can’t wait to see the difference with my honeypot. Already booked my second appointment!

I highly recommend this waxing studio ! This was my first time receiving a wax so I was very anxious ! On my arrival I was greeted by friendly staff and the establishment is very clean . The service I received was the Brazilian wax and Jelly Mask combo . I did add on the numbing cream and it definitely helped with the waxing pain .The  jelly mask was very hydration and I felt  very refreshing after .

My waxer Autumn was the best and she ensured I was very comfortable during the whole process .

I also purchased there ingrown hair serum and sugar scrub can’t wait to test these products !

This was my first Brazilian Wax experience. The atmosphere is comfortable and private. They had a good selection of music playing. Autumn did her best to help me be comfortable throughout the process. She is personable and seems sincerely caring. She explained what to expect before the process and provided aftercare instructions. I also purchased the Sugar Scrub and really like this product. Overall this was a pleasant experience and I highly recommend the location and Autumn.

The warm welcoming makes you feel apart of the family. Beautiful experience/environment, wonderful SK waxing studio staff. I really love it there and will continue my waxing journey with these ladies. Highly recommend!!!!!!

Hey !! The place is amazing really good staff . I had an appointment with Jenny B , she made me feel very comfortable.. very sweet lady also too she gave me some good tips.

Very unique location, and experience overall. The last time I visited PF was Marrows Road, but this location is 100x better. Better parking, larger, cleaner, better equipment, and the people (including those working out) were friendlier.

This location also has more recovery and massage options. I was set on only signing up for the $10/month until I saw the hydro massages in the back.

Signing up again was much easier than it was (10 years ago) at PF when it was literally pen and paper with the key card. Now, it's all done on the app.

Very clean. The staff was always welcoming and sweet. Bathrooms and locker rooms were very clean. Lots of equipment and wasn't super busy during the day. By far the best PF around. Would definitely recommend especially for the price :)

I had a wonderful experience at the gym! I accidentally left my lock behind in the locker room, but the next day when I approached the front desk, Anthony, one of the staff members, was incredibly helpful. He informed me that my lock wasn't found, but promptly provided me with a brand new one. I am extremely grateful for his efficient solution, which resolved my problem seamlessly. The level of service and customer care demonstrated by Anthony and the gym staff was outstanding. Thank you, Anthony, for going above and beyond to assist me! I highly recommend this gym for their excellent support and attention to their customers' needs. Keep up the fantastic work!

The front desk crew at pf in Penn Mart was very nice and accommodating, especially Rosetta. I had the same experience at Christiana pf. I didn't go into the locker room to rate that, I usually do, that is important to me. I did use the massage chair and the hrdromassager, they was awesome! I don't know what more they can do to get these dirty people to wipe down equipment! After their sweaty butts, hands, etc., they have no respect.

Always clean and very friendly staff, especially Dave! He’s super encouraging and always listens to member needs. Best planet in the area by far.

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