Planet Fitness

All the staff is exceptional. Very polite, and extremely thoughtful. I am a veteran amputee and was able to use the treadmill for the first time in 4 years. I love planet fitness. Merry Christmas to all of you and your families. God bless.

I love this gym!!!! Hubby and I have been going here for over a year. First manager we were not impressed with at all. Then along came Tom and the new crew. So much better!!!! Shaniqua (I believe she's the assistant manager) as well as KJ, Eric, Zay, and Emma. The difference with this crew is night and day! They are ALWAYS smiling and greet you when you come in. They really seem to enjoy working with each other, as well as interacting with the members. They are always busy cleaning, vacuuming, and wiping down the machines and ready to assist you in whatever way they can. There really is SUCH A NOTICABLE DIFFERENCE now, and we couldn't be happier to have this crew here at our location! Kudos to you all! Keep up the good work guys. We appreciate you! :) GDS

I am currently waiting to file a formal complaint through their complaint line which I located by calling their corporate compliance line. I've had great experiences up until the past two weeks with the same two staff at the front desk. It's very upsetting to me because I am a very good natured person and never rude, so when I began encountering this type of behavior I didn't truly know how to respond exactly. This gym is a great gym normally but poor treatment from these two females at the front desk in Eustis FL has made this a stressful experience for me all together so now I am reaching out to corporate compliance in an effort to rectify the situation all together. The issues are poor customer service and thankfully this is something that truly can be corrected. Otherwise, I love the location and the gym is clean with the exception of the tanning beds which appear to be only cleaned by those who use them. Equipment is functional but limited. I enjoy this location when the customer service is excellent and because it is a little closer to my home. Thank you for allowing me to post my review and I will repost my follow up once I have spoken with corporate. God bless and Happy work out my friends 😉

Clean. New arrangement is good. Enough room to do walking lunges. Would like to have sled weights but happy with what they have so far.

Fantastic place for our workout. Had major surgery 16 months ago and found low impact machines to help get me back on my feet for over a year now. The manager Tom and his assistant manager have been running a great ship, especially with some of the more recent employees there. KJ, Eric, Zay, and Emma, just to name a few, keep the desk running, always cleaning and always smiling and joking to keep everything comfortable and light, when checking in or needing a hand. I appreciate on how they all get along and help one another and helping the patrons out when needing something. All good people and always a pleasure to be around. My wife and myself truly appreciate everyone at Planet Fitness in Eustis Florida.... John and Gayle, Tavares Florida.