Birkenstock Costa Mesa

TOP QUALITY FOOTWEAR ! My wife was on a mission to buy some comfortable travel footwear. We fly to Paris on Tuesday for a 3 weekday vacation in Italy and France. We have been wearing Birkenstock sandals for around 14 years.....probably me a bit more than my wife. VERY COMFORTABLE ! In fact I bought an  EVA ( resin ) version of my Arizona sandals a couple of years ago...for indoor wear. I've been suggesting to my wife for some time that they may suit her. FINALLY ! This morning we headed straight here to buy a pair of Arizona Essentials sandals like mine...except not black. We parked out front about 10.30am. A friendly dude greeted us as we walked inside.....it was Marius the owner. TO THE POINT ! My wife knew exactly what style she wanted....it was simply a matter of which color. After trying on a pair in Candy Pink....we had a narrow winner over the Sky Blue. GOOD VALUE !

Nice shop, with friendly and knowledgeable staff. Decent selection - I wish they had my size but I have clown feet so not their fault 🤡

I was a little hesitant to shop here because some of the reviews about the owner, but thought I'd give it a try anyways. I'm so glad I did! The owner was very knowledgeable.  You can tell he has a love for Birkenstocks. Me and my husband had a great experience here. Came away with 2 pairs and only went for one.  😆

The birkenstocks I was sold here (by an old Asian salemale) had marks on them, which I was assured would come out with some brushing. After brushing out the shoes to clean them the marks are still very clearly there.

Just stopped by looking for comfortable professional shoes. Didn’t find what I was looking for so I asked the owner about what I was hoping to find. He advised against my choice as it wouldn’t have been suitable for my needs. He didn’t try to upsell or promote anything else and even referred me to a larger retailer at the loss of my business. So glad I stopped in! He was knowledgeable and quite friendly so I don’t know what the comments about the owner are about. Would definitely stop by for his advice in Birkenstocks.

Comfort One Shoes

Should NOT be an authorized Birkenstock store. Attempted to get my Birkenstock sandals repaired here and after a LONG delay (more than three months due to the tape on the sandals that you see in the photos), they returned the sandals in worse condition (what is up with the tape??!), overcharged me, and tried to sell me expensive “cork protection” spray when I voiced my displeasure with the result. The sandals have since broken again due extremely poor quality repair (glue). I assure you I will not be returning and will not recommend to others. Comfort one shoes, you owe me a new pair of Birkenstocks.

Brad was spectacular! He was very professional and took the time needed to find the perfect shoe for me. My experience was very enjoyable. This was my second visit to this location and the other sales people showed equal dedication to a job well done. I will most certainly be back!

Brad was very helpful and kind enough to give me a replacement pair of On cloudrunner shoes after the pair i bought from them 3.5 months ago got a shear tear (probably due to a manufacturing defect) in the inside fabric of the right shoe. Now im ready for my half marathon next week :)

I'm always down to support a local business. Their foot scan machine is incredibly comprehensive and gives a lot of good info that you can take with you. Brad was very knowledgeable and explained what the scan's results meant (my partner needed inserts to combat diff arch sizes). He also patiently helped my partner try on a variety of shoe sizes and styles. It was just a friendly atmosphere with great customer service!

Stumbled upon the store walking around DC and stopped in looking for new shoes to help with some foot pain. Cindy was incredibly helpful providing me with a ton or options and great advice. She was amazing and I’m super happy with my purchase.

Suburbia

Clothes are ok and reasonable in price, but check out is HORRIBLE  and the return process makes me sure I'll just keep the unwanted item next time.  Save your sanity, go elsewhere.

Bad service. People always very angry. Bad customer service.

They have lots of brand name clothing and great items for kids as well, but it's too expensive.

Outdated and cheap clothes no sense of style or current international trends...
Overrated and extremely poor selection of anything...

Van Dyke & Bacon Shoes

We went in today to buy kids school shoes and Emily provided the best customer service. She was patient, knowledgeable and very helpful. She took the time to make sure my kids tried multiple shoes and tried several modifications to help them fit. Service like this is rare these days and is much appreciated.

The VDB store in Gambrills has the best and most helpful staff.  I have BAD feet…it’s very frustrating to try to find shoes that I can comfortably wear.  I tried 4 pairs of walking/running shoes before I found shoes that worked. I had to return 3 pairs of shoes. They transferred 2 different pairs from other stores.  Each time they were so kind and understanding.  I can’t say enough good things about this store and staff.   They worked with me each time I came back assisting in finding me another shoe.  This is customer service at its best.  Thank you!  This store will be a go-to store when looking for shoes.  Online shopping is great, but sometimes you need brick and mortar stores!!

I'll start by saying that I am unaccustomed to paying $150 for a pair of shoes. However a recent purchase at a different VDB store convinced me that I should have two pairs of good quality shoes, so I can rotate them. Thus, I went shopping for some New Balance trainers. It was a real pleasure to be waited on by a mature adult man, who not only knows his product, but is personally familiar with being an older man whose joints require particular attention. My thanks to Irv for his knowledge and care in fitting me.

My podiatrist had recommended I check this pace out as I walk 3 to 4 miles  day. I went on a weekday and
was help by a salesperson called Dominick. Very seemed both knowledgeable and patiently helpful as I had a number of questions. I called back later as I had afew questions about to special insoles I had purchased. These guys Horace and someone who answered the phone were again extremely helpful and addressed my issues on the phone. The shoes and insole I bought were expensive, around $250.00 (more than I have paid for walking shoes before but I will say that the specialized shoes I needed and their level of helpful service more than justify the price.

We went in close to closing time and the employees were extremely friendly and helpful.  The older gentleman who helped us was VERY knowledgeable and honest.  He made it such a fun experience for my 2 year old.  We found the perfect size and perfect shoe!  We can't wait to come back for his next pair of shoes.  EXCELLENT customer service, EXCELLENT price for New Balance WIDE shoes, all around a GREAT experience!!! :)

Suburbia Three Rivers

Dressing rooms are a bit tiny. Found very nice clothes.

Valencia Town Center

Drove to the Valencia Town Center after RLC on Christmas 🎄 Eve ♡ it was so beautiful with all the shops decorated. Last minute Christmas shopping & food, fun and can't enjoy a better atmosphere lots of fun shop for all ages

Nice mall with lots of interesting stores that no one really cares about. The only thing here is a movie theater and a few bar/grills. Hopefully more fun things are added to this mall before Westfield goes under. I still think that the Rose and Crown restaurant on Lyons Ave beats any restaurant here though.

Picture was taken outdoor at the restaurant The Stand.

This mall has many parking lots, both indoor and outdoor.  Very clean and offers water fountain, really nice seating area( inside and outside), playgrounds, interesting shops and vending machines.  It is also very pet friendly, offering water for dogs. It was a nice way to spend time during a rainy day.

Loved the ponds they have turtles and Koi fish when you enter shopping center, 2 story mall. Reminds me of Glendale galleria

This is a very family oriented mall. It has outdoor and indoor shopping.
The Valencia Town Center Mall is a first class mall. It is always enjoyable browsing through the mall inside and out with all the festival decorations.

Birkenstock West Hollywood

The store is compact but it’s jammed with so many options! I’ve never seen that many Birks in the one place before, it was so exciting! I pickup a pair of the Arizona in Taupe Suede which have been so hard to find lately! Love them.
Efficient staff with quick service. Street parking is available but can be difficult to find.

Wonderful store, great service! The sales representative Elizabeth was so patient and took such great care of me. I keep coming back to this store for all my footwear needs. besides Birkenstock shoes, sandals and Dansko clogs, they have a collection of comfort ankle high boots.

Very helpful staff. Great selection of sandals!

Over a year ago I bought my first ever pair of Birkenstock's from this store.

I came in looking for kitchen shoes, and was given a few options.  The lady who helped me (sorry I can't recall her name), was extremely helpful and knew her stuff. She measured my foot and came back with a few different styles.  After trying on a few pair I decided on a style and fitted with the proper size.  After the purchase the sales lady explained the "breaking in" process & what to expect, as well as caring and cleaning my shoes.

CURRENTLY- I'm so glad I came to this store and bought the shoes.  These have been the most comfortable shoes i've worn in the kitchen in the 25+ years i've been a pastry chef. Im about due for another pair, plus I'll be looking at some other styles to wear outside the kitchen when I return.

6-2022 - Returned to this store to buy a pair of casual shoes, Bend Low, before my trip to Las Vegas.  The sales person who helped me fitted me with the right shoe size and just like that I was done.  Wore these shoes for the 3 days I was in Vegas and they are soooooo comfortable.  With all the walking that was done my feet never hurt or had any issues.  Thank you again Birkenstock!!!

I came in to order a pair of shoes that weren’t in stock a couple of weeks ago. The guy wrote my name and phone number down on a random sheet of paper and said he’d call when they were in. After a week, I never heard, so I called. They were delivered to a different store.  They’ll be in Saturday, or Monday at the latest. Monday comes, no call. I go in today and wait for 20 minutes because there is a sign on the door saying they’re out of office. When she returns, there are still no shoes because they are still at the other store. Forget it. It doesn’t even feel good to buy them somewhere else after this. It shouldn’t be this difficult to buy a $130 pair of shoes.

Birkenstock Sherman Oaks

Best place to purchase Birkenstock shoes (and Blundstone boots too)! Everyone is very professional, capable, helpful, kind and patient... I've sent many friends there, all of whom loved the experience with no pressure at all and a fantastic, well stocked selection!

The guy was Super understanding and nice. I just wish I hoped on the trend before the shoes were sold out! Recommend to buy from here if you can!

Bought a couple pair of Blundstone boots today. The saleswoman answered every question I had and brought me every type of boot and size and color I asked for that they carry. She went way above and beyond, and was incredibly helpful and accommodating…and patient. Terrific service! Also they have a fantastic HUGE  selection of Birkenstocks, even though I wasn’t there to buy any today.

Bought my first pair a few weeks back. Got great service at the store and the sandals are comfortable. But bought the Arizona Fur model and now the fur is coming off so not sure how I feel about them now. I'll probably drop back in and see if that's how they are if it's just a defect. Hopefully it's a defect because if not I'll be adjusting my review and giving them one star.

I am happy to support this local business gem! The owner, Galit, is knowledgeable, friendly and maintains an awesome selection of Birkenstocks and a number of other comfort shoes. My mom, sister and I have been shopping in this store for many, many years. Even my husband and children love buying their summer sandals here. Their hygiene standards are superior, putting my mind at ease when shopping during the pandemic. If you are in favor of supporting small businesses, this is the shoe store to visit!

I have a shoe size that is hard to come by, and stand a lot for work. I love that VDB have a nice variety of sizes and shoes that are really comfy. Even when my size proved challenging, they kept working with me and we found shoes that I liked and they ordered the right size.

If you have always guessed at your shoe size, I recommend getting your feet measured and getting quality shoes that fit. It makes a world of difference. Foot pain can be optional in your life!

customer service is phenomenal.  took care of my grandmother like family

This visit was a historical event for me.  I purchased my one and only grandbaby first pair of shoes.  The people were nice and very professional. The inventory was exceptional.  My grandbaby didn't want to take a step in his new shoes.  I was concerned. A female worker coached him on and he began to take several steps to walking.

Excellent in all ways. Excellence in customer service. Extremely knowledgeable and helpful. Excellent variety of shoes to choose from and for every age. My family's feet are all feeling great and doing well thanks to Van Dyke & Bacon. A must go to place for shoes, hurting feet, hard to fit feet of if you're looking for good performance out of your shoes. Thank you Pat and everyone at Van Dyke & Bacon!

What a great experience! I was down about giving up my girly shoes for old lady shoes. The wonderful sales associate, Annie brought out of the perfect pair of walk-in shoes that felt and looked perfect. I finally felt ready to travel in comfort! Thanks Annie

BIRKENSTOCK Venice Beach

They stole my money. I paid for a pair of shoes in store and was given a broken pair. Luckily I noticed before I left the store and they promised to send me another pair as they didn’t have more of that size in stock. It’s been over a month and they have yet to send me my shoes! They keep saying they haven’t gotten any in stock but I’ve had two different friends buy the same pair from that location in that size this month. This is theft buyer beware.

Staff seems over it like they’re above selling sandals. It so weird. 2 stars because they have a good selection and stock. Associates need some training. Next time I’m taking a drive to the Weho location. They are so nice and eager to serve over there.

Had a great shopping experience and was assisted with tremendous care. Ryan took good care of me. Entire staff was helpful and resourceful

Do not buy the Birko-Flor material. It stains way too easily. Mine got really bad. They look dirty. Be sure to buy the natural leather ones. The Birko-Flor have no guarantee and you can’t return them. At least that’s what the employee told me.  That’s an expensive lesson for me to learn. It’s unfortunate a company that supposedly makes a high quality product does not help you out in these cases. To be fair it has been eight months, but I did not expect this. My family owns several Birkenstocks, which are leather, and they don’t have this problem. Just do your research before you pay this kind of money for an expensive product. Also, it’s my fault for buying these compared to the other ones because they were $30 cheaper. I didn’t know the difference. I just liked that the straps were black instead of brown  I wish an employee would have explained to me the difference.

The guy that helped me was so nice and patient. This was my first pair of Birkenstocks and he helped me figure my size out, and find the perfect pair, and I could not be more happier with them!

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