Comfort One Shoes

Should NOT be an authorized Birkenstock store. Attempted to get my Birkenstock sandals repaired here and after a LONG delay (more than three months due to the tape on the sandals that you see in the photos), they returned the sandals in worse condition (what is up with the tape??!), overcharged me, and tried to sell me expensive “cork protection” spray when I voiced my displeasure with the result. The sandals have since broken again due extremely poor quality repair (glue). I assure you I will not be returning and will not recommend to others. Comfort one shoes, you owe me a new pair of Birkenstocks.

Brad was spectacular! He was very professional and took the time needed to find the perfect shoe for me. My experience was very enjoyable. This was my second visit to this location and the other sales people showed equal dedication to a job well done. I will most certainly be back!

Brad was very helpful and kind enough to give me a replacement pair of On cloudrunner shoes after the pair i bought from them 3.5 months ago got a shear tear (probably due to a manufacturing defect) in the inside fabric of the right shoe. Now im ready for my half marathon next week :)

I'm always down to support a local business. Their foot scan machine is incredibly comprehensive and gives a lot of good info that you can take with you. Brad was very knowledgeable and explained what the scan's results meant (my partner needed inserts to combat diff arch sizes). He also patiently helped my partner try on a variety of shoe sizes and styles. It was just a friendly atmosphere with great customer service!

Stumbled upon the store walking around DC and stopped in looking for new shoes to help with some foot pain. Cindy was incredibly helpful providing me with a ton or options and great advice. She was amazing and I’m super happy with my purchase.