Walmart Supercenter

Just got done with a twelve hour shift. Went to Walmart to pick up a few things and saw deals on pokemon cards. Upon getting home I found that this product is missing 2 packs out of the box. Box clearly states 8 packs and I received 6. The box looked completely intact but unfortunately it was opened and resealed. I would highly recommend purchasing products like this elsewhere.

Terrible management. 7:25pm on 12/20/23, only 2 real registers open. I stood in line over 20 minutes just for the manager to walk up and shut the line down telling me to go to another lane cause the worker needs to go to lunch. No problem, why wouldn’t YOU as a manager at least take care of me real quick? I was the only one in line (some how) What a joke of a manager tel hey have this evening. And she had to be tracked down cause she had her head up her butt unwrapping a gift out in the open 😂

This Walmart gets 1 star because they don't allow RV parking. Having signs everywhere. Sad.

Went to purchase a cooler that showed in stock on the floor. But of course it was not. Guy in the department said that online is wrong and they have none in stock when his hand held said he had two. When we point that out, he said oh yeah let me check the back. Come back faster than he left and said they don’t have any.

Went to customer service and they were just as unhelpful.

I ordered some face masks for the winter for two young boys and we received a car cover when we opened the package. I went to the Walmart shown in the picture and the lady in the service area took care of everything refunded my money including postage and refunded my credit card.

Menards

Nice store, but there is a lady that works in the mornings who loves children and tries... but all she does is creep my child out and makes me uncomfortable.  She doesn't seem to have any sense of when she's making someone uncomfortable.  I prefer to go at night because she isn't here.

I don't usually post reviews on employees, but today is an exception.  I went in the Garden Center doors and 2 employees were talking by the doors going into the store.  I was not greeted in any way.  I found what I wanted without any assistance.  I went to the register and heard one employee tell the other that there was a guest.  The employee that was working in the Garden Center came over to the register and didn't even acknowledge me with a smile or even verbally.  The item I purchased rang up $1 more than the price on the shelves and I asked about it.  I was told the price it ringing up is what is on her phone.  I suggested that the price on the shelves might need to be corrected.  I still made the purchase but her attitude left a lot to be desired.  Fortunately I have had good customer service at the Store in KCKS, but if all the staff acted like this one, I wouldn't be returning.

Gabriel S. in the project center was fantastic. I came into the store and wasn’t really sure what I needed for my project. He walked me through everything and gave me different options and lots of advice. He was VERY knowledgeable about the different materials and I couldn’t be happier with the service! Thank you Gabriel!

I love the 11% rebate deal at menards.  we came here for our christmas decorations and easily found what we were looking for. come back during the summer and found what we needed for our lawn care needs

WAS MY FAVORITE PLACE TO SHOP...EVER!!!  Until...we ordered custom cabinets for our kitchen remodel. The employee (Justin) put the dimensions in incorrectly, which left us short cabinets. The general manager, Jim Hrivnak, refused to do anything to correct the mistake the employee admitted to making. Told my husband to "fill out a complaint card."  I called to speak to the GM, Jim, and he refused to speak to me, putting another manager on the phone who was the rudest person I've ever spoken to.

Corporate won't help out. Other store managers would like to help, but can't because it was the KCK store's mistake.

After spending over $20,000 at Menards for our remodel, they can't bother to fix their mistake.  This is the worst customer service ever.

Westlake Ace Hardware

Great service and friendly staff, they always apply my couponsandhelp with find all the parts that i need. Keep up the great work and i will definitely shop here again.

When NFM customer service sucked, Ace team came in like a superhero to save the day. The team was phenomenal and clearly customer service is what brings me back. They’ve got me as a returning customer as will be my dogs

This is a really good hardware store.  Plenty of employees.  Great service.  They have everything.  The plants look great and the prices are good too.

Beware: they will not honor their own prices online, even when specifying this particular location on the website.

I found an item I wanted, it said it was available at this store for $22. Show up, they want $29 and won't honor their own website listing this price for their location. Not cool.

The said that they were at the mercy of corporate HQ, which may be true, but the end result is you will pay a premium to shop local.

They explained that I could "purchase online for a local pickup" and get the price. So, exactly what I want to do when shipping, spend 5 minutes entering 20 pieces of information on my cell phone standing in the hardware store (to have it wipe all my info out once because I entered one item incorrectly.. nice..)

I feel for you if HQ is to blame, but the end result is a bad experience at your store. Feel free to pass this review on to them.

Excellent selection of products. The staff is always knowledgeable, friendly, and helpful. The store is new and immaculate.  The only downside is prices are a little higher than the big box stores.

Perhaps the coolest and most special part about this Westlake Ace Hardware is Ace himself - the cat! We love visiting this store to make sure we get a spotting or run in with Ace. Not to mention everyone is super helpful and the store is always clean and organized, especially to the liking of Ace. Thanks for always making our trip to Ace fun and make sure to check the back of the store for Ace just in case! You know it’s his helpful place!

There are few places you can go in this day and age and find an associate if you have a question. At Westlake, they will come up to you and check in multiple times. So refreshing! They also have a great rewards program.

Found the checker and the woman I assume was the manager (she was working the paint area at the time) to be rather unprofessional as they repeatedly yelled back and forth at each other in front of customers. The man working the floor however was very helpful in getting me what I was there for.

Great place when needing something in a pinch. Have a good selection.

Had a job interview, 1st class people, very friendly.  Hope I get to join the team!!

This wal mart had a lot of good deals. The store was clean and the staff was friendly

I've been a bit surprised with the art supplies that is available here. No not in a bad way; in a good way.  so I'll keep going here for my art supplies. Now I do have a  wish, I wish they would carry more oil oil painting supplies. ? Will they? So let's wait and see.

This Walmart has been modernized. While I don’t normally shop at this particular store, I came here because the one I normally go to is still in the process of remodeling. It was pretty easy to find what I needed, and the lady watching the self-checkouts was pretty helpful. Again, I’ve said it before, sometimes I like Walmart and sometimes I don’t.

Too many giant cart by Employees parking in he middle of isles.  Alot of large bottled water aren't brought forward. Top shelves are to high. Stock on top shelf small items need to be restocking the same lower shelves that are out.

One actual cashier that was closing their register at 7am and grumpy as hell. If I wanted to work as a cashier, I'd apply for a job! I had a full cart and one item didn't scan correctly. The lady supervising the self checkout acted like I was trying to steal something! $400+ in products and I'd try stealing a $2 item. Give me a break. Beeping everywhere so it sounded like I scanned my item too. Next time I'll just leave everything if it's just self checkout only. I'm not getting paid to do there job too! At least try not being so damn rude. Good grief.

Lowe's Home Improvement

Tamika, you are wonderful! I very much appreciate your levity and turning my frown into a big grin.   I’ve always had the best service at this particular Lowe’s. I will drive out of the way to go there because their manager and they’re on duty managers down to everybody is just really really helpful and polite. They do a great job that’s not always easy and they’re so polite and kind, it’s the kind of service You just don’t see very often anymore and I’m grateful for their kind assistance.  I don’t do a ton of reviews and wasn’t asked to do this one and I’m voluntarily doing it because the service was so superlative I felt I had to spread the positive word so often we just spread negative information and here’s one that’s really wonderful and positive so whatever you need for your home repair, lawn or DIY project this is the place to go.

I needed a replacement wheel for my wheelbarrow.  Xavier was stocking but he stopped what he was doing and walked me half way across the store.  They were on the bottom shelf all the way in back but he found the perfect match for me!!  Thanks.

Blanca Customer service agent helped me with finding my receipt and previous had 2 other associates who kept putting me on hold and she literally took her time , addressed my concern and even help show me how the lockers worked. Great agent and very patient and hardworking . Thank you Blanca !

This place has gone downhill dramatically.  There is NOONE available to assist.   Waited for 20 min in the paint department at 5 pm on a Saturday.   They have been out of many items, and they are poorly stocked with what they do have.

Lots of selection, on lots of items....except for the outdoor sheds, which was why I was there.   The employees were helpful in trying to answer my questions...but just my luck,  the one that knew the most was on lunch. Overall a great store.

False advertising, offering this deal until the third of October but I can’t find a single store to honor it, as a business owner I think it shows your company’s colors not honoring a current promotion. Home Depot was willing to honor your advertisement before you! Ridiculous. Unfortunately they didn’t have the items I wanted in stock but I appreciate the willingness. Go to Home Depot if you need any tools they have better prices, honor their deals, and other companies when they won’t apparently!

This review builds on my last review of how much Lowe's sucks.  After selling me a non-working washer, and expecting me to buy another one so that they'd swap out the non-working one for a  working one, I told them to just pick this one up.  They were supposed to text me and let me know the 4 hour window that they would pick it up.  They did not text and did not pick it up.  I've now been on old with their "delivery service" line for fifteen minutes.  I think I'm going to simply have to file with my bank for a fraudulent charge - which is accurate, since I paid for a functional clothes washer and did not receive one.  Good God, what a horrible company.  Don't even consider buying anything from them.

I bought a dishwasher on November 24th and had an install date set for early December. The first install date came and the contractor Lowes uses no call no showed. They rescheduled me for December 27th, and cancelled on me again. A quick google of the contractor that Lowes uses (CRST Home Solutions) showed they have a 1.3 star rating with 150 reviews. At this point it is comical how bad of an experience this was, with many other reviews matching mine. Lowes does nothing to try and make it right. Strongly recommend you use a competitor like Home Depot over Lowes. Its frustrating to even have to waste time writing a review, hope this helps someone. Its also comical to get the equivalent of a "that sucks" from Lowes customer service and there is no offer to even try to make things right.

Everyone was so incredibly nice and helpful today during my two trips. From managers, paint dept, checking out and just in general. Everyone was great and I’ll definitely be shopping here for my home needs from now on.

7 month disaster!  We went to Lowe's to purchase 4 new kitchen appliances.  They require their "professional installer partner" to measure everything.  When he arrived he promptly dropped our double wall one (which there was nothing wrong with) and broke the glass out of the door.  He was also unable to get it back in place.  This is the very beginning of a 7 month ordeal. Multiple incorrect appliances.  Installer taking a sawzall to our cabinets making it look like a 7th grader did the cuts.  Multiple appointments not kept, etc.  Lowe's has stopped communicating when I explained that the microwave they put in is NOT what I ordered and paid for.  Their excuse:  "We ordered the right one".  What an absolute fiasco. Do yourself a favor, unless you are going to carry out the appliances and install them yourself, find another vendor.

The Home Depot

Hortencia helped us out at the register and managed to help us figure out our exempt stuff for the church and was super helpful in the process. She has a great smile and great customer service!

We were able to find all the things we needed for our Gaga Ball Pit construction and the boards were straight. Can't ask for much else.

Home Depot should be more considerate of people who don't get around well.  They set the store up so you come in one door, get what you need, then walk to the other end of the store to check out. Then have to walk to the other end of the store to go back to your car.  I realize they have pickup, but some of the elderly don't know how to use computers to set that up.
Thank goodness for Kevin. He was working at the return desk and was very kind.  He took pity on my 87 year old friend, and checked her out there.
I could have checked her out at the other end of the store, but would have had to leave here there alone. She likes to take care of her own business, like most of us.
Kevin was thoughtful and kind. We need more young men like him.

Off topic- Deserted on Christmas- Not a soul in sight.
Anyways, most the time has what me and my Grandma needs, we like building small things, she's a fan of decor for cats.... No issues with home Depot 9.8/10

I tried to do the survey on the receipt and it didn’t work 😫My husband and I were painting a small apartment and needed to get some paint matched. We dealt with Ed (a few times now!) and he was happy to help us WITH EVERYTHING! He made it easy and less stressful on us. He knew what he was doing and knew what he was talking about! Needless to say the apartment turned out marvelous! Couldn’t have done it without ya Ed!

Great site with friendly staff.  Everything is clean and organized so I read able to find what I needed quickly and get back to work!

My Ego Power Plus Self-Propelled lawn mower would not start. I called Ego and they stepped me through troubleshooting steps and determined it required repair.

This store was the closest authorized repair center to the Northland. I dropped it off with the warranty certificate Ego emailed me and the mower was fully repaired the next day. John was very professional and explained how Ego is good about warranty claims.  John said the brand is solid and doesn’t have products fail very often. Great experience getting my lawn mower repaired before the new mowing season.

They have a knowledgeable staff that is terrific. I needed help in the plumbing section, in a few minutes, the man verified a matching cut out Valve and also showed me the sale on the Tank fill assembly.

Employees are helpful and seem to know where items are located and have the knowledge to help you if you don’t fully know how to fix what you’re working on. The prices are marginally higher than big box stores but you can save time by coming here instead of walking around the competitors. They carry Stihl products that you won’t find at HD, Lowes etc. and repair them as well. Many of the big name products are price protected Dewalt, Milwaukee, Webber Etc.

High prices. Very high. Staff no longer seems informative regarding products or fixing things. Unique products.  Fun to look around.  Just can't afford them.

I went into the 87th St. store in Lenexa twice in one week & both times Sandy helped me, once to help me decide on paint for a project & once to find a missing piece of hardware on another project. Both times he went above & beyond by spending time helping me.

Westlake Ace Handyman Services Lenexa

I recently hired a handyman from Ace Handyman Service to replace the frames and sills of four windows in my home that were suffering from wood rot. From the moment I called them for a quote to the completion of the job, my experience with Ace Handyman Service was nothing short of excellent. Firstly, their response time was impressive. I contacted them for a quote, and they promptly got back to me with an estimate. Within two days, they were ready to start the job, which was a pleasant surprise considering the busy schedules of many service providers. The handyman that they sent was not only punctual but also incredibly efficient. They wasted no time in getting to work, and it was evident that they knew exactly what they were doing. They tackled the project with professionalism and skill, which put me at ease right away. One thing that truly stood out was their commitment to delivering on their promises. They assured me that they would replace the window frames and sills, and that's precisely what they did. The final result was fantastic – the window frames look as good as new. It's clear that they take pride in their work and pay attention to the details. Overall, I couldn't be happier with the service provided by Ace Handyman Service. They were quick, efficient, and delivered on their commitments. My windows look great, and I feel confident that the wood rot issue has been properly addressed. I highly recommend their services to anyone in need of reliable and skilled handymen.

We had contacted several contractors for bids for our job. It had been 4 months and we only got one bid and it was extremely high. I found Ace Handyman online. I called on Monday and they were working by Thursday. They showed up right on time, did the work as bid and the price was exactly as quoted. They took great care of our flooring while they did demo and even cleaned up after. I would highly recommend them.

This group did an amazing job on my bathroom remodel and fireplace remodel! Our previous contractor had left us hanging after my husband had done all the demolition on our master bathroom. I contacted Lauri and she and her team got started right away! Moving plumbing, moving walls, running electrical, tile, installing shower, vanity, soaker tub, toilet. They removed the outdated fireplace front and shiplapped and tiled it. The guys all showed up on time, worked hard, were very knowledgable, and were professional. I am a very picky person and their attention to detail was GREAT! I enjoyed working with them. My team consisted of Chris, Frank, Jeremy, Daniel, Jon. I would highly recommend them and won't hesitate to call them again!

They contacted me through angi listing and came out to give bid for garage renovation.  Chris (GM) didn't seem too friendly as he stared me up and down a couple times and was a bit rude with his responses. Only time he started being a little more friendly was when it was time for him to leave. Received an email a day or two ago, stating they can't proceed with my job due to structural damages or whatever. I didn't know there was such a thing, and if it was, not sure why he didn't just provide the feedback when he was here, instead of getting my hopes up that they were going to be able to assist, since they are supposedly the "best", and then sending an email just to tell me they weren't going to take on the job.

Dave and Grady did an excellent job. We had significant wood rot around our deck door and they replaced the door frame, threshold, and installed a new door. It looks brand new again. They also fixed two other doors (front, basement) so they would open/close easier and replaced locks. Grady returned for another time to complete the job and did an outstanding job. He had great vision to swap out the used deck door for the basement door (they had just installed a new deck door so the used one was not needed anymore and in better shape than the basement door). He saved us money by using what we had instead of suggesting we buy another new door. Grady was thorough and so knowledgeable. He was easy to communicate with and pleasant. Dave was as well. This was our first experience with Ace Handyman Services and will definitely use them again. Thank you!

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