School of Rock

One-on-one sessions are highly individualized and rehearsals encourage my son to stick with it. Everyone at SoR is an expert/friendly/helpful. It’s the best choice to nurture my son’s passion for music ❤️

My family and I went here for the Halloween open house they were having and it was an amazing experience! We were able to play music and hang out with the employees it is definitely now a yearly tradition.

SOR personalizes the practices to help each individual find their niche.  It's been great to see my daughter advance her knowledge and skills.

Do not go here if your child has ADHD, which is a neurological disorder. They will never advance past rock 101 due to minor behavioral issues even with the talent to advance.

Instructors are great with aspiring young musicians! Courteous and respectful to the students with high expectations.

Westlake Ace Hardware

Walked around the store for 20 minutes, could not find an employee anywhere. Finally went up front and asked a 20 something yr old kid if anybody was working in electrical. He grabbed another 20 something yr old kid who acted like i was wrecking his day by asking where a particular cord was located. I assumed the cord would be located with all the other cords, but it was not, it was in a separate isle on the very bottom, in a bag. The kid who checked me out also acted like being at work was the worst thing he ever had to do. I did get what i needed, but it truly felt like customer service was NOT what this store was all about. Most ACE's are known for service, not this one.

Nice clean store, well stocked and properly faced. We cleaned up on the clearance veggies and perennials in the end of season sale. The cashier we had did not seem too enthusiastic about being at work but that doesn't negate the overall experience and could just be an off day.

Always help me find items I'm looking for then give me helpful tips regarding application.  Plus I got 5.00 off for my birthday.

I usually do not shop at this ACE Hardware, but today I was in the Olathe area and stopped in to see what they had. It was well worth the stop I found a beautiful large lighted wreath for $19.00. It was the last one on the shelf. The store is well lighted and the staff is friendly.

Terrible service. Online order was ready a day late. The person at the register was on his phone when I walked in and didn’t look up until I said hi I’m here for a pick up. He looked around and said I’m sorry it’s in the back at the “Helpful Hub”. I waited at the helpful hub for 10 minutes while someone just started a random conversation with a customer when I was clearly waiting. I went back to the front to ask for assistance again. It took another 5 minutes of waiting before someone came out from the back. They went back in the back to look. They came back to say oh it’s actually up front. Which is extremely frustrating because I asked the person up front when I got to the store. Why order online for quick and easy pick up when it takes twice, maybe three times as long? I will never spend money at this location again. Train your staff.

Walmart Supercenter

I was overcharged multiple times for items that did not ring up correctly at the listed price. Whenever I call to address this, I was told I would have to come into the store to take care of it. I do not have additional time to have to make another trip to receive a refund on something that was not my error in incorrect pricing in Walmarts check out center. This is a very common issue I have when shopping at Walmart.

My experience at Walmart on Boardwalk today:
I showed up on my way to the airport to buy an electric razor and everything was under lock and key. While I might understand that that is done to protect the merchandise, most of these things come in boxes that are 4x8 in and not easily put in one's pocket.  Add to that the fact that nobody in the store had keys to the cabinet. Four associates tried to open the cabinet and could not, so I ended up having to leave without a razor and having lost about 25 minutes of my time. If you look at the picture, I fail to find something I could put in my pocket and walk out of the store with.
While I am not a frequent shopper to that Walmart I'm probably not going to go back there unless I really need to because chances are it might be under lock and key.

Wal-Mart Corporate really needs to take a close look at the downward direction this location is taking.  The overwhelming consensus from the surrounding area's customer-base is "The Boardwalk/Kansas City Wal-Mart Store #2857 is Dirty, Unorganized and has become a breeding-ground for a Less Than Favorable Crowd, regardless of the time of day".  Comparatively speaking, the Wal-Mart Store #1120 located in Gladstone, MO has quickly become the location of choice.  Clean, Organized and a Much More Enjoyable Shopping Experience...

Always a fun trip never know what u may see & experience. We counted...30 empty check out lanes, 7 so called shift leaders, managers talking & screwing off, & only 1 staffed check out lane w 10 huge full carts waiting. Good thing we only had 8 items & all of the self check out lanes were open. What exactly are we paying Wal-Mart front end help to do? Because it does not have anything to do w helping the public or customer service!!!!

The Asian gentleman with a thick accent (didn’t remember his name) really went out of his way to help me find what I needed, which I really appreciated. Everyone there’s seems very friendly. The reason I’m not giving 5 stars is because almost all of the products I was looking for was in the wrong spot and therefore not priced correctly. This poor man was trying to rearrange everything into the correct spot. Employees that are stocking need to double check that the items are in the correct spot instead of just throwing them in wherever they feel like and creating more work for the rest of their employees.

Ace Hardware

Always have what I need, but went to get a wheelbarrow and there was no price on any of them. It may be near winter but still plenty of leaves on the ground. I needed a price and no employees around to help me. I'll go back, and hopefully, there'll be more employees scheduled to work.
Update: went today to get some double-sided tape, young man at checkout told me exactly where the tape was. And they have vegetable seeds, 3 for .99 cents. This is a HUGE bargain. Other stores are selling seeds for 2 or 3 dollars. Definitely a great thing to have Westlake.
The only issue I had today was trying to find a small plastic tub to put my used grease in. You have lids but not the tub size I need. Hopefully those smaller tubs with lids will be coming soon

We love this hardware store. The associates are helpful and friendly. Today, after consulting numerous online videos that weren’t able to help me, Bob H showed me  how to detangle and reload the line in my weed eater, with which I’ve had a long-standing love/hate relationship. Thank you sincerely Bob H. My daughter and I are delighted and grateful!!

I recently visited Ace Hardware and had the pleasure of interacting with two exceptional employees, Store Manager Jerry and Cashier Mary. Their outstanding service and expertise left a lasting impression on me.

From the moment I stepped into the store, Mary's warm greeting made me feel welcome and valued as a customer. Her friendly demeanor and willingness to assist created a positive atmosphere right from the start. It was evident that she genuinely cares about providing excellent customer service.

However, the exceptional service didn't stop there. Jerry, the Store Manager, went above and beyond to ensure I found exactly what I needed. He personally approached me and took the time to understand my requirements for a spark plug for my pressure washer. Jerry's extensive knowledge and expertise in the field were evident as he guided me through the store, pointing out the correct one for my pressure washer!

Will not price match Amazon 🫤

edit: owner is either out of touch or doesn’t know what “brick & mortar” means

“brick & mortar” ≠ “mom & pop”

These are not interchangeable terms. Plenty of brick & mortar stores will price match Amazon, including some Ace Hardware locations.

I needed a T20 torx screwdriver for a car repair, I looked at the regular auto parts stores, Walmart, two home improvement stores, and even Harbor Freight and not a single one had one for immediate purchase, that is until I checked Ace Hardware in Shawnee. I was so pleased!! I went in and with a little search, found the exact thing that I needed. Also, there was a cashier fellow who was so cheerful and friendly, even taking the time to enroll me in the rewards program. Although, the man behind me was irritated by my delay, the cashier was polite and apologetic. I am definitely going back and would recommend, especially if you have a specific hardware item, go to Ace Hardware!!😉

Olathe Trading Post & Pawn

Great staff here usually up for intelligent conversations, especially when your interested in talking about something you wanna buy for them. Lol most quite knowledgeable and helpfull. I stop in here frequently to see what new "STUFF" they have. Reasonably good prices on everything I have looked for here. I've bought TVs, binoculars, chargers, and guns. Everything was a good buy.

Completed an out-of-state FFL transfer for a Hungarian PA63 pistol- transaction was quick/simple, shipment was very fast, taking ownership in my state was easy.  True professionals- highly recommend!

Wouldn’t recommend this place. Worked with a lot pawn shops and this place refuses to give a quote for an item over the phone to maintain control and was rude from the jump.

I explained I had the specs, and he still wouldn’t be transparent. I am in in sales and understand the business. Though the call could’ve been handled differently.

Talk about a shady business. I’m sure there’s other associates that are more friendlier in person. I really wish I heard the guys name I spoke to over the phone. From a consumer perspective in the digital age, this place is trash.

I recently purchased a Glock on-line from OTP&P. I purchased this item based on their description and pictures alone. Their customer service was amazing! The firearm was carefully packaged and mailed to my FFL. The Glock condition was better than described. I made a fair Offer that was accepted by OTP&P. I could not be happier with my purchasing experience with OTP&P! I hope to do business again soon, and I would recommend OTP&P to anyone looking for a trusted online seller! Thank you!

Dont waste your time trying to sell them anything. The old guy that i talked to on the phone said they would look at my speaker. I go in to have it looked at and he wouldn't even look at the speaker. Seemed uninterested in doing business completely from the beginning of the interaction. Dont know how they are able to stay open with such a rude person working there.

Huge thank you and shout out to Riece in electronics on Black Friday this evening. He was so kind and helpful. Black Friday shoppers are crazy and aggressive. You could tell he had a long day today being absolutely bombarded by customers. He had a huge line of people and he handled it gracefully and was so nice to everyone. We purchased an Xbox X series and a 55 inch TCL Roku TV around 8pm. He went back and got us our requested items as quickly as he could and somehow managed to deal with everyone else in line with a smile. What an outstanding human and employee. I'd be happy to encounter him again and I wish him the brightest of futures and the happiest holiday season ever. It is so refreshing to encounter a Walmart employee with such kindness and patience. He had such a light-hearted demeanor for what a crazy day he must have had, and I think management should know what a great job he's doing.

Very clean, well lit, great signage, and even helpful employees when you can find one. Although some people don't like self-checkout, I prefer it because it's quick, easy, and I can make sure I'm being charged correctly for each item. No complaints.

I have had some amazing customer experiences. I have staff offer to walk my bags to my car!  (From garden to other side of building where I was.) 🩷

The pharmacy on Alden - superstars! They are friendly, helpful! And the pharmacist - top notch! Helpful, kind, thorough on questions. 🩷

Please remind your employees that are filling online orders, to respect the customers that actually came in person to shop. You have many employees that will stand in front of you to grab an item, block you, don’t say excuse me and get frustrated if you need help finding an Item… you get a loud sigh or grunt…. Customers in the store should be #1, not treated poorly for shopping in person…. They really need a reminder of this. The employees rudeness definitely forces you to make a decision to shop other places instead.

When I place an online order, I noticed my order history and I get so frustrated knowing there have been times I placed Photo orders at this Walmart and they were supposed to be done within an hour or a set time. I would go pick up the photos, invites my order and you have to track down somebody for photos and your photos are not ready. My photos were never picked up And I had to waste gas and time to go get Photos that we’re not there when they said that they would be there. I figured they would have refunded me for not picking up the photos that they had promised that we’re not there. They never refunded the photos , the Walmart is very dishonest And it seems to me customer service is lacking. I have called about this before and my call always seems to get lost in the Walmart system. Also, my eye add, they are doing self check out yet. There is no one to answer questions that they should know. It’s funny how you would think they would put the employees that would be doing check out out on the floor so you can actually get some help finding things but nope you can’t find anybody either when you need help locating things or have a question.

I love this Walmart💙 Their staff is great, curbside pickup, too. If you are looking for a shopping mall kind of Walmart, this is not your store. I really like that it is smaller, so it stays clean, and you can find what you need quickly. When you have a toddler, shopping is difficult and takes longer anyways. The employees are quick to find, and they will try to find what you are looking for. Thank you😃

I go places to buy things, and I don't deal with anyone or employees but still asked at check out if I would like to tip... I don't mean this is happening in walmart  but the online order should be allowed to tip bcz someone took the time to look around and gather my items and then the same person or a different person took the bags to my car. I was surprised to know that they can't accept tips by policy. Or maybe is it good for employees so they won't consider them tipped workers and reduce their wages.. again America on papers never like reality

Asked for 2 plastic instead of dragging a cart for 2 items, a cart that just looking at the handle makes me sick as how stick and dirty it is...they felt I am suspicious,  bcz this nation is terrified from anything and nothing... I look around me and I see some smart Walmart detectives watching me...I placed a bag beside me, walked 3 step grabbed something and turned back the bag is gone... I asked who took the bag that answer was insulting... clean the God carts instead of acting smart..

Sorry and restrooms were clean. Liked that they had plenty of love cashier's. I refuse to use self checkout and only do so when there is no other choice.

Nice friendly place to shop. Clean restrooms,  I went in for mrs. Wages canning supplies ..but they were all sold out. But they did locate me to another Walmart store that had it. Was a bit of a drive, but at least my tomatoes/ cucumbers got done in a manageable time.

Aramark Refreshments

Aramark has been the best office refreshment provider we have had. They are always on time and friendly. They seem to always have what we need when we need it. This allows us to do our work and not worry about going to the store to get coffee or creamer. Keep it up Aramark we are so glad we partnered with you guys.

So often I find what I need at Westlake ACE Hardware! I’ll go in for one thing, and then see the perfect item to solve some other longstanding problem. Sometimes it’s just a better assortment than other/larger stores.
It’s also quicker to get in and out than the big box stores and I’ve found the clerks more knowledgeable.
Good seasonal stuff too.

Very nice people.  This is my second choice for a hardware store since it does not have everything that I need.  I did find a very neat gumball and small nut collector that I had not seen anywhere else.  Also, I do prefer the ACE H/W gloves.

The store nearest to me closed, so I returned to this location...after 35 years! It has staying power for a reason: great service. When the young cashier couldn't find a code for my mistinted clearance paint, the whole crew jumped in to help. They opened another register so the customer behind me didn't have to wait. I was impressed.

I don't go here very often but it's been there for so long, the people are very helpful I had to get a vent for my dryer and they were very helpful with me getting it. They have pretty much anything you need in the way of household repairing

Their staff have really stepped up their game!  Friendly, helpful and willing to spend time with you answering questions about a project, helping you find things or bouncing around ideas on how to fix something.

Amazing experience here, had a gentleman greet me warmly when I walked in the door despite being busy helping another customer. I didn’t catch his name, but it was the same gentleman who also offered me popcorn when I walked out the door. I should note, it was Black Friday and most retail workers moan when they hear they have to work that day, but not this guy.  Home Depot definitely doesn’t make you as excited to be there as Westlake does! Thank you Antioch Westlake.

I've got to congratulate this place for pulling off the combo of misleading a customer while still treating it like it's their own fault. Today I returned an online order I picked up here. The store manager/owner took the product, and didn't give me a refund. How on earth does that work? After processing the return, the manager claims he couldn't give me the refund because the original purchase was done online, but he only informed me of this AFTER he 'completed" the transaction. Lying through omission doesn't sound like the best business practice to me. In response to the simple request for a customer service phone number, I was told that there was "no obligation" to help me. help myself get a refund for the item I returned. And again, this lack of basic courtesy came not from a regular associate, but the store manager himself. I too used to go to the location on College and Quivera. The difference between the 2 locations is like night and day.

Awful service. Asked for help twice from the same employee who was talking to what sounded like a friend. First time walked me close to area and pointed. Second time, still talking to person, I asked him to confirm hardware was in package since I could hear it rattling and he arrogantly explained yes, you can hear it. Bought something I asked if I could return. Cashier said yes with receipt. Returned a few hours later with said receipt and different cashier said I could not return, not on receipt. The code did not match but amount did, clerk error? Asked if cashier code was on receipt, thought he'd remember me, and newest cashier said no and again could not return with a rude and arrogant tone. Used to love Ace Hardware at College and Quivira which has closed. Will not return to this one at College and Antioch.

Good store, clean and not cluttered. Staff is usually helpful and will make sure I find what I want.

I like Ace Hardware.  The employees don't let you browse to long before they ask if they can help you, if they didn't already intercept you in the front of the store.
I didn't need to go on a half mile walk to get into the store like I have to with the big box stores .  I'm in and out without a long wait to checkout.

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