Westlake Ace Hardware

My Ego Power Plus Self-Propelled lawn mower would not start. I called Ego and they stepped me through troubleshooting steps and determined it required repair. This store was the closest authorized repair center to the Northland. I dropped it off with the warranty certificate Ego emailed me and the mower was fully repaired the next day. John was very professional and explained how Ego is good about warranty claims. John said the brand is solid and doesn’t have products fail very often. Great experience getting my lawn mower repaired before the new mowing season.

They have a knowledgeable staff that is terrific. I needed help in the plumbing section, in a few minutes, the man verified a matching cut out Valve and also showed me the sale on the Tank fill assembly.

Employees are helpful and seem to know where items are located and have the knowledge to help you if you don’t fully know how to fix what you’re working on. The prices are marginally higher than big box stores but you can save time by coming here instead of walking around the competitors. They carry Stihl products that you won’t find at HD, Lowes etc. and repair them as well. Many of the big name products are price protected Dewalt, Milwaukee, Webber Etc.

High prices. Very high. Staff no longer seems informative regarding products or fixing things. Unique products. Fun to look around. Just can't afford them.

I went into the 87th St. store in Lenexa twice in one week & both times Sandy helped me, once to help me decide on paint for a project & once to find a missing piece of hardware on another project. Both times he went above & beyond by spending time helping me.