Lowe's Home Improvement

Today I went to Lowes. It was a very pleasant trip. Went in because I have a fire ant problem.  They had so many products to choose from. As I began looking I was approached by a Lowes customer care associate. He asked me questions like where the nest was and did I have pets and other questions. He helped me make the best choice for the situation. I was glad I had help because I had no idea on what to get. After I got the product I needed just went around looking at things for future house projects. I have to say the store was beautifully stocked and it was cool to see all the new things to keep your home looking great. My cashier I had was friendly and so nice. The whole process of going to Lowes was great! Now on to tackle those fire ants!

I looked for paint today, talked to the guy in that dept, asked him about paint I found and he said it would work for me. I went to checkout, no one so I went to selfcheck, it didn’t work so an associate said it wouldn’t scan to take it to customer service. The woman there said she couldn’t sell it to me cause it rang up 2 cents,so I brought her the box it was in and it had upc code and price $4.98 , I told her I would pay the amount shown but she insisted so she had the manager come to tell me they were doing inventory, so they could not sell it, this was a paint for Christmas holiday, I told her if it wasn’t for sale, they should take it off shelf or put a sign saying not for sale. I left there and paid for some at home depot , they were glad to take my money and friendly also

THIS STORE ABSOLUTELY SUCKS!! YOU ASK TO SPEAK TO A MANAGER AND THEY PUT YOU IN THE CONTINUOUS MUSIC HOLD - WHICH MEANS ABSOLUTELY NO ONE IS GOING TO PICK UP THE PHONE!
WENT TO THIS STORE, FOUND A GRILL ON SALE - WILL NOT SELL FLOOR MODEL (had none in stock). SO SALES PERSON WENT ONLINE, FOUND ONE IN STOCK IN BATON ROUGE! GET TO BR, FLOOR MODEL (says Regular price) OH GO OUTSIDE TO THE SECOND FLOOR MODEL - PROCE JUMPS UP $300 MORE THAN THE INSIDE FLOOR MODEL! GET TO THE REGISTER, NOT TGE SALE PRICE AS ONE IN HAMMOND!
YOUR COMMUNICATION SUCKS 100%!
WOULD HAVE BEEN NICE TO BE TOLD THAT LOWES DOES NOT MATCH PRICES AT THEIR OTHER STORES BEFORE I DROVE ACROSS COUNTRY TO PURCHASE THE ITEM!
SO YOU LOST A SALE - STEINS HAS WAY BETTER CUSTOMER SERVICE, PEOPLE ACTUALLY WALK UP TO HELP YOU, INSTEAD OF THE CUSTOMER HAVING TO SEARCH FOR AN EMPLOYEE! OH AND THEY SELL YOU FLOOR MODELS IF NONE IN STOCK!

Went to return a $4.00 item. Was told i couldn't because I paid cash and had no receipt. The new system wouldn't let them. I told her her new system just lost a customer and i will go to Home Depot. I spent $50. there today.

If I could give negative stars I would. I have been calling since 10:30 this morning 9/25/23 its now 12:45. I have either been hung up on, they never answered the phone or I was transferred and left on hold for over 20 minutes at a time. Finally when I did get to speak to someone (Danny in appliances) He was no help! He transferred me to a manager and guess what they never picked up!! I purchased a GE dryer on 5/7/2023 ( 5 months ago) it's now broke! Went through the entire protocol to still be without a dryer now for 5 weeks.. I would not recommend Lowes, Cone (appliance technician) or GE.

Walmart Supercenter

Never place an online pickup order at this store. I put in a pickup order on 12/21/2023, and I had to wait more than 30 minutes for pickup ( no associate showed up) and return home without my order.

Nobody answers the phone here. When I call, they have an old voice message saying they are closed on Thanksgiving .

Waited for 1 1/2 hours for a pickup order and finally gave up (others who had been there longer were stillwaitingwhen I left).  They weren't very buay inside I probably only daw an order come out about 6 times the entire time I was there.  Absolutely ridiculous.

Store jumbled with merchandise and had musty odor. Got my items in auto center. The cashier was rudely ignoring me. She came in from outside ( after she saw me waiting) mind you, I'm in a motorized scooter 🛵 and her attitude wad awful. It felt and seemed as if I was an inconvenience to her day. So I got my items and dared NOT to asked them to help with anything ( even though I needed the auto center - I was traveling back home out of state) 👎🏾👎🏾👎🏾will not be back to this auto center.

Ran by Walmart to pick up a few things. The place was busy but the check out line was short. Love when that happens.

This review isn’t about the Walmart store itself as I believe everyone knows the Supercenters or Neighborhood Markets and their differences. This is about the Blue Bell Ice Cream flavor Dr Pepper Float which is only available in 23 states, and Alabama is one of them. We found it in one of the end cap freezers on 6/20/2023 at the Walmart store on John Hawkins Pkwy. If you are a fan of Dr Pepper like we are, we were excited about trying it. Now my wife did not like it and said the Dr Pepper shake from Whataburger was better. I have tried that shake and disagree with her and feel the Blue Bell Ice Cream Dr Pepper Float is better and tastes more like Dr Pepper, whereas the Whataburger shake does not. The Dr Pepper shakes from Whataburger are only around for a limited time, unlike the Blue Bell ice cream Dr Pepper Float which is available until 2024. If you are a Dr Pepper fan you should try it, and hopefully you won’t be disappointed.

Dave's Ace

Amazing Lazer guided knife sharpening service! I heard about it, but I was dumbstruck at how sharp it got my Leatherman.

Biggest and nicest Ace Hardware store I've ever been in. Competitive prices and huge selections.

Staff and service are outstanding. Very easy and spacious parking.

What a great place to go for your hardware needs.  I was helped by Joshua and Paul during this visit.  Both were courteous and cordial.

This Ace is the first and only one in the area to be sharpening knives using the Resharp sharpening Laser system (as advertised on TV).  Dave's had a 2 for 1 offer so I paid less than $4.00 per knife. Ace provided a free canvas knife carrier. I now have 10 knives ready for cutting the Xmas turkey and ham.  The knives are sharper than I've had them in the past 10 years! This was on December 21, 2023.

Dave you made my Xmas!

Lives up to the jingle, “Ace is the place with the helpful hardware man”

I like that I can depend upon being greeted by someone who knows the whole store.  While they may not be an expert in every department (I doubt anyone could), they know where things are.  In areas they know they give good advice.  When they don’t know, they don’t give you any Bovine Substance.  Instead, they offer to get someone else who knows more about xyz, than they do.  And lastly, they always seem to be giving you a $5 off coupon for your next purchase.

Great place to do business with! Wonder people and very friendly. Mr. David is also a very nice guy, And Thanks I love my new grill.

Very awesome customer service! The owner and the staff are super friendly, and the store is very well-kept! This is the difference between a local mom-and-pop store like this vs. the big chains, because local stores like this genuinely care about their customers and employees, while the big chains only care about pleasing the CEOs and stockholders. I'm definitely going to be a repeat Ace Hardware customer! I'd rate 10 stars if I could!

Durante Home Exteriors

Selecting Durante was one of the best decisions to replace 38 year old windows. They were honest and gave me a fair price for a quality product. Jason Durante, listened to my concerns and guided me to quality windows when I visited the showroom.

One window was damaged and will be replaced.

Installers DJ, Aaron and Mike are second to none. They were prompt, professional, efficient and dedicated to the job. They took special care while removing and replacing my furniture and window treatments. They left all 28 windows sparkling upon completion.

I highly recommend this company for any job.

Words cannot express the appreciation for my new windows. You could not ask for better workers in Jeremy,Chris, and Alex. These are top notch guys and very professional. Many many thanks. Please see photos

Durante is first-rate in every respect - from the standards set by Jason Durante, the owner of the company, to the quality of the product they sell, to our salesman, to our project manager, to our customer service contact in the office, and to the incredible craftsmen who actually built our deck.  Durante is not inexpensive, but if you want a quality product and a quality job that you can expect to last and that you can expect the company to warranty and stand behind for years to come, choose Durante.

We first dealt with Jason Durante about 25 years ago when he was working for another company.  He sold us some vinyl windows for our lake house.  Those are still the best quality windows we have.   Twenty-five years later they are still almost like new.  They are holding up much better than other windows in our newer house in Birmingham.

Durante states their mission on their website as "At Durante, you’ll find a group of people passionate about offering better service, better quality, and better value to you than any other home improvement company out there. Period."

They live up to their mission.

Jeremy, Chris and Brandon did an excellent job.  They were fast, professional and efficient.  Completed the work in one day and my windows have never looked better! So happy with the outcome!

The guys who came out to start repairs were very courteous and respectful. They did a great job, and the extra repairs were very reasonably priced. Had to have some small touch ups on couple places. They were quick and did good job of clean up. Highly recommend and will diffenitly use them again.

Budget Blinds of Hammond

Donnie did a great job on our plantation shutter install. He did our whole house and they are lovely! Best purchase we made since buying our new home! They look amazing! Thank you!

BEYOND HORRIBLE EXPERIENCE. SPOKE WITH MR DONNIE ABOUT PURCHASING BLINDS FOR MY NEW HOME. HE CAME TO MY HOME TO MEASURE. AFTERWARDS HE GAVE ME A QUOTE, PAID FOR MY BLINDS...ONLY TO HAVE ONLY TWO SETS OF BLINDS TO BE INSTALLED. CALLED DONNIE MULTIPLE TIMES TO SEE WHAT HAPPENED? NO REPLY. LEFT COUNTLESS VOICE-MAILS. NO REPLY. MANAGED TO SPEAK WITH A RECEPTIONIST, WAS TOLD ONLY DONNIE CAN ASSIST WITH MY NEEDS. JUST A TOTAL LACK OF COMMUNICATION, AND PROFESSIONALISM TO SAY THE LEAST. FOR FUTURE CUSTOMERS, PLEASE DO YOURSELF A FAVOR AND TAKE YOUR BUSINESS ELSEWHERE. LEARN FROM MY MISTAKE.

Donnie, Tommy and Mrs. Rosalie at the Hammond Budget Blinds store provided us with the most professional, efficient, knowledgeable, and courteous service in the selection of and the installation of our window coverings. We are so pleased at how wonderful everything looks and with the service they provided. We would highly recommend them to our family and friends.

Donnie came to my house at the scheduled time and did a great job installing my blinds.

Wonderful Service!!! I would recommend to my closest friends and family.

Belk

Wanted to give a huge shout out to the ladies at the perfume counters for taking care of me! The Fine Jewelry staff was extremely rude and would not check me out, I had to go to 5 different registers just to pay for my items because nobody is ever at most of the registers unfortunately. I asked the gentlemen w/ the glasses in fine jewelry  for assistance checking out. He immediately acted inconvenienced then made a couple of snarky remarks such as "well you brought the items to the counter I assumed you wanted all of them" when I told him I was still deciding between a few of the items. This is because he asked me to open the app for coupons and while I was doing so he scanned all of the items. It's not abnormal to want to see where you're at on your total after coupons and offers then sometimes remove some items, which he should know. What I wanted to say was "you know what they say about when you assume" but did not feel the need to be rude back I simply walked away. I was able to walk away easily as he was simply ignoring me at that point anyway and went on about what he was doing. Let's just say that saying still rings true. The woman at the other fine jewelry counter just refused to check me out and shooed me to another register, she was rude but the interaction was brief. Very very disappointed with how I was treated.

I did call and speak to a manager that was very sweet and very helpful taking my complaint.

Awesome staff! It was so busy at this location, and even though it was, each staff member we went to was VERY helpful and took their time assisted our team with the best sale with great quality... especially Hayden, he's was more than happy to assist.

We came here to do some Christmas shopping. They had a variety of sales throughout the store. The checkout experience was frustrating. They did not have enough staff to provide a smooth checkout process. We understand it was because of Covid. The worst part was a lady in line was trying to return some items and she wasn’t really sure what she wanted. This caused our checkout time to be about 30 minutes in line.

Something there for everyone. Prices are in line with other stores. I gave four stars because they need more staff to assist the customer.

I haven't been helped with this degree of exertise and kindness in a long time. The store is well stocked and well organized. It is the sales team that made the shopping experience amazing.

The HomeStore at Mod West Land Company

Ace Handyman Services Birmingham

Absolutely amazing! They were great to work with and did an amazing job. The entire crew was amazing. Cynthia, Thad & kaorie were great to work with and did a fantastic job! The paint jobs looking incredible. Absolutely loved them and will be working with them again.

Cynthia arrived in a timely manner for the estimate.  Cynthia and Gary handled the replacement, painting and hardware for a new exterior door.  Jay worked remarkably long hours installing tile on a bathroom floor.  The estimate was high but then I had underestimated the amount of work and time involved.  Expect the best!

Angel was so nice and helpful in scheduling my job, and Cinthia was kind enough to let me know of an earlier availability, arrived on time and assessed my projects to prepare a proposal. Excellent service so far. Also, very happy with the Ace brand, which I trust to be very dependable.

I was scheduled within 48 hours of making an inquiry.  Daniel was professional, courteous and arrived on time.  He did an excellent job installing the AC window unit neatly.  It looks great, and he did a thorough job cleaning up when he completed the job.

I will certainly use them for future projects.

My experience with Ace Handyman Services was exceptional. Everyone I had to communicate with was so kind and professional. The technician was on time and did a great job! Although they were more expensive then some other options, I feel it was worth it.

Safari Quest Family Fun Center

Need to be more up front on web page with prices. Allowed to bring in your own birthday cake but if you want to actually eat it inside, you have to rent a party area for $50 or more. Laser tag is the simplest pricing so that was easy and a good birthday event for a group of about 8 kids. Arcade was okay with charged cards. Generally a great place but the pricing structure felt like the web site said one thing then a bunch of extra costs were added on once you got there.

We came in on Friday night as a group of 8. The staff was great and very informative when it came to explaining the attractions and rules. We played a few rounds of laser tag and our older kids did the ropes course. The arcade offered a good amount of games as well. We really enjoyed ourselves here. It’s a great family attraction.

I take my grandson and granddaughter here every weekend and the staff is very appreciative of our loyalty. This place is a great atmosphere for parties and the whole staff is great with kids. If you want to watch LSU or the Saints it’s no problem. The games are always in here so sit back and watch the game on the big screen while the kids play laser tag or games.

Had an amazing time. Staff so very very sweet and considerate. Me and my girlfriend had one of our best date nights there, it was that much fun, even tho it was just me and her playing laser tag, regardless the atmosphere is great and so is staff, the game are amazing and great for bonding and family time. I’ll definitely be back soon.

I had a date night here with and my boyfriend and I. We played multiple games of laser tag and the hung out at the arcade after. The staff was extremely sweet and was always ready to help us with and questions or concerns we had. It is a cheap and extremely fun option if you are trying to find something to do. I will definitely become a regular customer at this establishment. DISCOUNTS IF YOU SHOW YOU SELU ID!!

Target

I was able to get my prescription, make groceries, and buy clothing. All in one stop. Not to mention I was able to enjoy coffee from Starbucks. ☺

This was my first time visiting this store and I was surprised at the size of this Target. It is huge and laid out very well. It has a great selection of items and the prices are very competitive. I will be visiting this Target again.

We love this place there is no better place in all of Hammond for a highly discounted close I’ll like Tronics and not to mention the pharmacy staff is extremely friendly

Clean, organized and EVERY employee’s decorum level is unmatched. I would be willing to drive 30 minutes out of my way to shop at target versus at a store conveniently close to my residence, hypothetically speaking.

Its clean , no employees,  and came home bannas were rotten .

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