Harbor Freight Tools

Called 3 other harbor freight’s and they said it wouldn’t be a problem so this issue is special to this location and I don’t want all harbor freight’s to take their shame. Most locations are great. Sometimes this place is nice, most of the time the people at the register are aggressive or abrasive. Went to return an item and no hello, just angry looks and no communication when I tried to make light talk. I asked to do the return and with excessive attitude was told they didn’t have the cash to accept the return and would have to do card, but I paid cash….I should be able to return an item. They said they just didn’t have the money this early in the morning.I asked if she could just go into the back and get more money because they should have had enough in the till from when they did the registers this morning. The return was for 360 bucks total, not a lot compared to standard tools they sell there…she said no she can’t do that after rolling her eyes. Only reason I asked is because they have done this before. I said “I understand you’re just the messenger and it’s not your fault “ and was then told to not be rude and talked over?? I was trying to lighten the situation. I said I’m sorry do you not know what that means? To which the reply was “I am an employee not a messenger” and repeatedly talked over. I ended up leaving the store without an answer as to how many days it might take to get the money in my card. I asked a time I could come back to get it and they said sometime tomorrow or later this afternoon. What a joke.

This is a wonderful place to shop. Prices are low quality of product is great. And the service is the best iv seem

Online says they open at 8am. And I get here and the door says they don't open until 9am waste of time... Change your Online hours to match your store hours thanks....

One of my portable garages roof ripped. I needed a 12x20 super heavy duty tarp. They had a great deal for 45 bucks, but were sold out. An employee searched the backstock and  found a box of them. Saving my day.

Used a 30% off coupon on a small $12 purchase. Saved over $3. Not bad!

Ace Hardware

Really nice people and helpful always fine what I'm looking for

Old fashioned hardware store, just like they used to be. Has a little of everything.

Great service! Well organized easy to find products

Staff is amazingly helpful if needed -  and will generally stay out of your way if you know what you're after.  Good selection of hard to find hardware (bolts, nuts, screws, miscellaneous parts) - much better than Lowes or Tractor Supply.  I shop here often.

The store is clean and well organized. The people are nice, knowledgeable, smiling and helpful. Oh, well stocked with a variety from Pressure Cookers, jars, seasonings, all utensils to can with start to finish. Easy accessible handicap parking and wide enough isles (so you will not to get frustrated)

Great Lakes Ace

Not the best Ace I've ever seen but they have a great selection of everything and unlike big box stores you can usually find someone helpful and knowledgeable. I'd love for this store to be a little bigger so I didn't have to go somewhere else for odd needs.

Only gets a four because of store size. I still stop here first everytime I need something.

Selection on nuts, bolts, grommets was poor and over priced. And while I realize they are not a candy store, $2.99 for a regular sized candy bar lol? Same for a barely chilled soft drink. If they had $8 12 ounce draft beer and a live baseball game not worth watching you'd feel like you were at the bsllpark.

Helpful staff. However, they were out of Great Stuff. Guy said they have been out of it for a while. Probably out of hammers too, but I didn't ask.

They did, however, have a wide variety of seasonings and sauces, so they can manage to stock the grocery portion of the hardware store at the very least.

This was my only time ever coming here and it was for a curbside pickup order so I can't speak on the inside of the store. Ordering online was easy, the check in process took less than a min, & I only had to wait maybe 5 min after checking in to get my merchandise. Parking lot was clean and easy to maneuver and the young man that brought my order out was very nice & cordial

Way too expensive and poor customer service. Antiquated business model that has one wondering what's the point! Dare you to go in there and ask for a propane refill. I bet you walk out of there with overpriced engine oil, no propane, and the young Bieber at the register won't even bag you stuff.

Mario the Store Manager and his team are always engaging, friendly, and helpful. I always stop at this location before going to Lowes, Home Depot, and Ace. 99% percent of the time they have what I need in stock. The store is always clean, orderly, and well-stocked.

I had a return without a physical receipt and Laura worked to make sure I could still return the product. I watched her interactions with the person before me and she gave her undivided attention to take care of that guest as well.

Her customer service skills are excellent.  I’d hire her in a heartbeat at my company.

Most advertised items in stock. When something is out, the friendly staff has a good chance of knowing where a secondary display is.

Had several tradesmen tell me when I first became a homeowner "this is a good place to buy tools that you need for a project, but not if you make a living from those tools."

The store has improved over time. A few years ago, the off-gassing of the China-made products was noxious, and it was guaranteed to give you a headache. Much better now. I don't know if that's quality control, product selection, or ventilation.

If you need a tool you'll maybe only use a few times, this is your place.

Nice harbor freight location. Employees are nice and it's always clean. Standard harbor freight prices. And for once easy parking.

Don't have anything Good to say about this place if you have a problem which repeats of equipment. And it's over 90 days old and you pay for the warranty. But somebody there messes up, they don't do anything for you. You're just out all that money. And a bus to piece of equipment that the only person that makes it his go I got one of their generators. They do not backup. I will never go there again. Over someone there making a mistake and not putting my warranty and then computer. Right, I'm just out They tell you to call corporate, but corporate never answers.

Menards

I generally avoid Menards but Lowe's and Home Depot didn't have what I needed. I was going to order online, but I was still going to have to go in the store and get the items I needed, so that defeats the purpose of ordering online. After spending the better part of the afternoon purchasing and finding a d loading everything, we had to go back in to get a refund on a couple of items that weren't in stock although they showed they were in the system. It was extremely inconvenient. The other reason I avoid Menard's is because of their ridiculous rebate system. They even advertise the prices with the rebate, even though you actually pay full price up front. After purchasing, then you have to remember to pick up a rebate form, MANUALLY fill it out and MAIL it via snail mail. THEN it takes 6 to 8 weeks to actually receive the rebate. How antiquated! BUT WAIT, the rebate can only be spent at Menards. What a joke and a rip off. This is why I avoid Menards if at all possible. I added a star for the kind employees, one of the few good things about shopping at Menards.

If you want lumber that is straight, not cracked don’t come here. Purchased 130 2x4x8 studs and 6 out of 130 were usable. It is all trash wood. No one wants to help you and are cranky when you ask them to see if they can swap out for decent wood. Going to Lowe’s. Lost my money from here on out.

I've been a customer since the Florence store opened and I love the low prices, the wide selection, and how easy it is to find things with the layout of the store and their item finder on the Menards app. But above everything else is their commitment to customer service. I recently realized that I had not received 3 different rebate vouchers (over $70 worth total). One of the rebates was almost a year ago. I contacted customer service and a few days later I received all 3 of my rebates... No questions asked. Truly amazing company.

I wish there is a zero star option. I ordered furniture home delivery and one of them was broken on arrival. I called their store and they said they can send a replacement next day. I waited for 4 days and no one showed up. Called their store and was put on hold for like 30 minutes. Went back to the store and spoke to the manager of delivery. He said he can’t figure out why it was not delivered on Tuesday and can’t figure out who handled my call.
Then I spoke to the store manager and his body language showed clearly he doesn’t care least bit about my concerns.
Looks like this Menards don’t know how to handle deliveries and how to handle customer communications.

UPDATE: After visiting the store in person on Sep-1, the order delivery manager said my order will be delivered on Tuesday 5-Sep. No one showed up on 5-Sep. I called menards again on 6-Sep, they can't figure out what is going on and they said they are going to call me back.

Here I am going in circles trying to get my furniture after paying $103 for delivery.

This is miserable.

Ordered a ceiling fan tons of hardware missing. Box had been resealed (I thought being brand new never opened) and all of the hardware bags opened and scattered throughout the box. Hardware that shouldn't be in the box somehow magically there. Have to waste time and gas onto have a working light in my living room since I took the one down already. Called and general manager at florence told me it just happens. Also that opening boxes is ok to do in the store. They'll replace it but I have to spend more money on gas and time out of my day to do so or I won't have light in my living room. Very disappointed

The Home Depot

Patrick was exceptional, friendly, polite, & very helpful as he went straight to the 3 things I needed. Howard was helpful in getting #433 box down off the shelf to get 4 out of 6 items in the box. Haylie was very nice, polite,& helpful as she scanned our items & poof we had our receipt & exiting the door. We will be returning & I will be looking for Patrick when I need to walk in get items & get out. THANK YOU 3 VERY MUCH.

Went in for drill - pre Christmas sale, came out with a new drill, tool set, and a vacuum as well! Great prices as well as plenty of friendly and helpful staff.

Patrick was an expert in his area! He was able to help me when no one else anywhere could! Usually, the HD employees ignore you and won't even say hello anymore. They run the other way down the aisle when they see people coming. Every once in a while you find a good one.. I hope they pay Patrick what he's worth and keep him!

Went there  to buy a dishwasher.  Have bought all other appliances there in past. We seen a dishwasher  out of box in aisle. Was told it was a used dishwasher for sale. It was a display that someone had bought  and returned.  The receipt was in the dishwasher.  The lady working in  the appliances  had to call Manger to see how much it was. She wanted over 200.00 more than the person paid for it at the beginning. She further told us it was not used and they would never do this. ( then why was the receipt  in the dishwasher?) This was a lie. So we found another  one they told us it wad available but couldn't get the options we wanted. It's supposed to come with a few different options.  We were told it would  be delivered  in a week and then when we were almost  done with purchase was told depending  on how many people  ordered the same one they did not know when we would get it. Well that was the straw that broke the camels back, to many red flags for me. I walked,  bye bye home depot,  hello Lowes. The dishwasher  we wanted we found at Lowes with the options we wanted, got it 2 days later, and also got it almost 150.00 cheaper. Home depot  please get your CSRs on the right page. When CSRs are telling  you 2 diffrent stories and price tags are not matching this is not good for business.  My last post I had rated home depot  as a 4 not no more.

Upon completing the purchase of a large heavy appliance I was promised loading assistance.  After a 10 minute wait a 5 foot 6, 125 lb teenage kid in an orange vest arrived. I asked if he was joking.  I was told "no, it's my first day on the job".  I tried to see the humor in the situation as I sent him for backup....

Walmart Supercenter

Prices are the highest I have seen, higher than Pittsburgh, higher than Atlanta. They make people pay, if you know what I mean. And they are consistently out of things that I have seen stocked in other places. It's like this community is being penalized by high prices and low supply. I haven't even been able to find the right formula for my child!

Service in the Automotive department was TERRIBLE!!!! Brought in a battery to get checked, they said I had one person ahead of me after charging my battery 30 minutes so they removed it. So I waited an hour, they didn't have it connected right and had to charge it again! So I ran some errands just to come back to find it still hasn't been charged. I got there at 2:30pm I left with an uncharged battery at 4:20pm absolutely horrible!! I spent my whole afternoon here for nothing!!!! Waste of time and waste of energy

I missed lunch and was on the way to Tylertown so decided to stop here and grab a $5 bag to time me over!  The drive through was wrapped around the building, and I mean all the way around it!  I decided to pack and go inside.  As soon as I got inside I knew that was a mistake.  There were people waiting to place orders and a lot of people waiting for orders.  It appeared that instead of taking one order after another, they would take an order and then fill a couple of orders-both inside and drive thru orders.  No one person was dedicated to taking orders, you were at their mercy!  This place was just a big confusion with nobody knowing what was going on!

Food was all hot and taste and my order was correct.  At least that part was satisfactory.  However, you should not have to wait 20-30 minutes for food at a fast food join.  C- for Wendys!

Returned a battery a while back and the people couldn't read the number on the upc on the battery. They said it looked one way while my wife and I said another. Well they would not honor the warranty. I asked to see the store manager and both the ladies in automotive said he was off work. So next I called the complaint line . The lady on the line said talk to the store manager. I said what the others had informed me that he wasn't there. The lady in the line told me that he was there must be some kind of mistake. She couldn't get him on the line either. Well then she informed me that the mccomb Walmart store manager would call me between 1 and 4 days. That's been a couple of weeks ago. No call. It's ridiculous. All this over a sixty dollar car battery . The battery was under warranty . It's not worth to pursue it any farther. Though these ladies prejudices towards in automotive is a big problem at that store location. If they were white and I was an African American I would not have been treated this way. Remember if someone treats you or yours bad in the future that you helped someone justify themselves being hateful and rude  to someone  else. Stop the racism and hatred, or not and then see how everything works out.

My sister and I had made a delivery order. But they would not take the spending card which was fine.. so I had to go pick up the groceries we had ordered. I had to get a ride the first time I went they had no clue what I was talking about. Had to get order number. So came back got the order number from my sister phone.. u know because she has AN. ACCOUNT WITH THIS WALMART...  Ok get back over there let them know we are back... After I had gotten a phone call from WALMART saying that our grocery order was ready to pick up.. we got there and waited FOREVER WHEN WE GOT HOME IT WAS THE WRONG ORDER. IT WAS FROM THE MONTH BEFORE.. THEY HAD GIVEN AWAY OUR ORDER... OMG IT WAS A LOT WORSE THAN THAT BUT I DONT HAVE ALL EVENING...
SO YES MY NAME IS ANGELICA RIDGEDELL AND THIS WALMART SUCKS!!!!

Always clean and they have friendly people that are willing to help you find things. This is super convenient to where I stay when I visit and serves as the neighborhood grocery store for their convenience and friendly service, thank you!

No stars for this Walmart.  Please hire employees that want to work or at least care about their job. Also the money center is never open.!! You have to go to customer service every time. This does not make sense. And if someone from the money service center is at lunch...have someone work it while they are gone. These are every visit problems.!

Bizarre to have 5 employees watching customers doing self check out in a single self check line  instead of opening a single check out line with a cashier.

Employees seem exhausted, depressed,  and beaten down,  Management needs to make some realistic changes in staffing and hours.  And by that I don't mean firing people.
Open some check out lines. Treat your employees like human beings.

Treat the customers like human beings.  Maybe the  loss prevention guy  should ask people if they need help finding something instead of creeping around peeking at people around corners  like a television stalker, squinting and scowling at them. If I hadn't seen his badge and name tag I would have thought he was a tweaker.

This is the closest grocery store to me, and I avoid it like the plague and hate going in there. It's a shame, because they actually do have a really decent selection of things,  particularly international foods.

It's also insane how expensive it is.

Like the remodel. They are always stocking, which is two fold. The place is so small that it's sometimes hard to move around, but it's awesome that they have proper stock now. They have really bounced back from the pandemic low of not having everything you might need. I have had two incidents where I've been approached by men looking for money with a sob story, but they've seemed to have gotten a handle on that issue and it's been a while since it has happened. The customer service runs from employees being vaguely indifferent (though not rude) to being kind and helpful. Not a bad Wal-Mart.

Do I even have to describe it? Trash every aisle,  everything out of place, half the stuff that's stocked expired,  the other half broken into and missing goods. It gets a 2 star because at least the cashier was a decent human being and kind.

ACE Hardware

Ive bought so many of their expensive bolts and had them cross thread half way down the threads. I wouldn’t complain if their prices were cheaper.

This is the cleanest most put together store that I've ever been to. I wish all of them were this nice!!

Always neat and clean and cus6er service is the best.  I do find that some of the items I need are out of stock or very low or out of certain items.  This location is still the best

Glad to have an ace here in town. Nice door, pretty good selection.

This location is always well lit and clean.  Every time we visit this location, we have had excellent service.

This place just keeps getting worse. Several aisles today completely blocked with pallets. Had to leave with only getting half of what I needed. Everything else was in aisles that were completely blocked. And all I see is associates standing around on their phones or talking to each other. Do better Walmart.

This store is clean and nice, lots of attention to detail with displays. Feels like a high-end departure store instead of your typical Walmart store. So clean and organized. Wide aisles and everything was easy to find. Plenty of registers so no lines. Truly the best walmart we've ever been to. Plus the cutest gift shop up front.

We do not live in Bozeman but we landed at the airport and  stopped at this Walmart to pick up supplies before entering the Yellowstone park. The Walmart is very well organized. Everything was exactly placed as per Walmart protocol and I had no difficulty in navigating or locating my items. In my hometown also it is organized in the same way.  The staff was very helpful and they helped me to locate camping specific things like bear spray / bug spray. I was quite amused looking at the bear spray section. The produce section was full of fresh fruits and vegetables. The bakery section also had an array of goodies. This Walmart also sells alcohol.

Shopping was good, picture department  excellent they had my photos I ordered it ready in no time!! The lady at the front door checking digital receipts kept telling me I can't touch your phone over and over. I finally said very nicely ma'am I do not want you to touch my phone. I am trying to show you my receipt. Then she yelled at me as if I were hard of hearing that she can't touch my phone. Ugh

Nice store. Friendly staff. They had a good selection of produce and meat as well as a well stocked pharmacy with several brands of cough and cold medication for which I was very thankful. The store appeared to be clean. There was ample parking even though it was very busy when I was there.

I had a little trouble locating the bottled water but a very friendly staff member showed me where it was located.

I was able to find what I needed and get through checkout in a timely manner. I only visited the grocery, luggage, and pharmacy departments so I cannot comment on the other areas of the store. The luggage section had an adequate selection and I was able to find something I could use.

I would recommend this store and I would go back if I am ever in the area again.

Mejores servicios Hardware Store

Retail & Franquicias

Industrias

Partners

Recursos