Walmart Supercenter

Not enough cashiers opened, and not enough self check out stands. Went in for a few amenities for the road, and the lines were long with ppl having loaded carts. Employees were attentive. I was trying to find I29, and a lovely woman employee helped me locate it. When it came to check out, all could have gone faster and smoother if they opened more registers.

Made an online order got it same day.  Soon as I pulled up and entered my space number they came out within 2 minutes.  Really fast and I was in my way.  Wonderful service!

This Walmart is great. Friendly, clean and helpful. I want to call out an exemplary employee. His name is Zac I believe he's  an assistant manager.  He helped me get my Family Mobile phone  migrated over from T Mobile to Verizon when there was an error at the customer service call center.  He tried all he knew to do and called the service center which allowed me to get the error corrected and my phone operational.  You should be proud of this young man.  I am very grateful to his kindness and patience and good sense.

Our company came out to this Walmart to accommodate a client who was shopping. This elderly woman requested our services and to not inconvenience her due to her age and her physical situation, We accommodated her by coming to this Walmart.

She left her basket inside and came out doors to meet me. We were immediately greeted by security the one in the green outfit, and the greeting was not pleasant. He was very rude. He was very abrupt.
This treatment was very startling for my client. We were kicked off the property. He called a manager from inside which we placed a photo of and there was no valid reason for the treatment. We have contacted Zach at the store and filed a complaint as well as corporate, and we are awaiting a response.
The manager that we placed a photo of she immediately told us we were not allowed to sign any papers. Without asking what it is we were Doing she immediately jumped to a conclusion and kicked us off the property.  The elderly woman told her she was shopping and left her basket inside, and nobody seemed to care. The treatment from these people that are managing our community stores needs to be examined. This is very traumatizing to my client, and can definitely create future damage to her because of the treatment she received. it was clearly evident that we were not causing any problems and I even informed security and the manager that people walk out with merchandise and they don’t even approach them and here we are being harassed and targeted for offering a good service. And not doing anything wrong.  I have filed a complaint with Zach from the store who said he’s a coach and I have filed a corporate complaint, and I have informed them that we will not file harassment charges until we hear back from them. This was a very traumatizing experience, and a very unnecessary experience , I personally feel the man in green and the lady in her Mickey Mouse gray shirt should be fired for treating the community in such an improper manner. They should be there to protect and to be good servants but unfortunately they are part of this world and very ugly ugly to our elderly.  I will not lay up until this matter is addressed appropriately, and we will take this to every level we need to, to make certain it is addressed the way it should be.
I personally will never visit this Walmart again, and I will make certain that none of my elderly clients get treated this way again!!!!

Unbelievable. The employee here asked rudely if I had bought my sodas after she watched me ring them up. If you don't trust your shoppers then don't make a self checkout. To be honest...if you're going to make self checkout, then get rid of all the self checkout employees.... what is their purpose?

Geneva Ace Hardware

Very helpful. You can not get great service like this at the big box stores. Found exactly what I needed and only had to buy the amount that I needed.

Very friendly staff and I had came in at a great time for they had just started making some popcorn! Larry was very helpful with selecting the tools I needed. I recommend ACE Hardware when you need glass cutting services

Very friendly staff, most specifically the young woman at the register Mackenzie who was very kind in helping me navigate Apple Pay and overall provided outstanding service.

Honestly this store has made living in this area(St. Charles/geneva) amazing. I'm not the most knowledgeable individual when it comes to fixing things or yard work but every time I come in here everyone here is willing to help and goes above and beyond. This isn't a review for Lowe's in geneva but I'll never go back there. I moved here two years ago and used self check out and the old lady there asked to rescan my items because their system sometimes messes up and sets the alarm off. So before even trying to leave the store the lady rescanned all my lamps and I went along with it but felt very disrespected. No surprise all my items were properly paid for and I was on my way. Well today I didn't catch your name but the  lady at Ace Hardware today made me feel more welcomed in this town than anyone I've ever met. Asked me to bring my dog in next time and ask all kinds of questions about my life and honestly made me happy to live here. Home depot does a good job as well.

They had driver bits I needed, that Lowes and Home Depot doesn't stock. I'm so happy.

Ziegler's Ace-South Elgin

They have what I want and have what I need. Best place to find that weird bolt no one ele carries. Always well stocked.

I went there to get new keys cut/made, for my house. Ron was great.  He made sure the keys were perfect.  I love Ace.

The experience I had at this Ace is pretty consistent with others. Service was ok to good. It's a little annoying to wait for two employees to finish talking about nothing before I can get my question in but it is what it is. Our standards for customer service are very high.

The store looks a bit dated. As it typical, it was packed with merchandise. A couple missing items in the pool and bird section but outside of that, very full.  There was not wait and plenty of employees.

This store has lots of variety and stock! Clean and organized store. And the cashier was very friendly and helpful.

Always curtious and knowledgeable staff. Great atmosphere. More intimate shopping experience than the "big box" stores.

Buikema's Ace Hardware

EGO told me to go to this specific store to repair my lawnmower. I dropped it off over 3 weeks ago. I called today to get a status and I was met with rude responses. I asked multiple times why haven’t I had any type of update in 3 weeks and he just kept saying “you’re going to have to ask the EGO rep.”  I asked why did it take me to call after 3 weeks to have someone look at it. He rudely said “you’re going to have to ask EGO.” This ace clearly doesn’t have any customer service. You have an item that cost me over $700 for 3 weeks and I am met with rudeness.

I rarely go to ACE but this black Friday I've decided to walk in see what the have, well I came across this deal, and all I can say that is a crazy deal for a smoker like this. From now on, I will definitely stop by more often, friendly staff, pleasant environment, thank you.

“Buikema’s Ace Hardware is my go-to spot! Friendly service, convenient, and always has what I need. Love it!”

Great place to shop for ur hardware needs. Unlike BIG stores, u can get quicker service

I went to ace to buy a grill.  As I was checking out I asked them to match a price from Walmart.   After they first asked me if it was an online only special which it wasn't.  I was then told they don't match Walmart, just Home Depot and Lowes.

Could not cash check given to me by the county which I found out the check is worthless they have provided proof of county's wrongful doings so I'll say it was worth the time

I've had my problems with this store but management has usually come through and fixes things. Now, I am livid with this store because this is the second time I've waited more than an hour for an oil change but got nothing, only to be told they made a mistake. The first time, a few years ago, they "forgot" and I wasted an hour and a half walking around until TLE closed. This time I wasted an hour and ten minutes and I'm told "it'll still be awhile", even though I was quoted "an hour".  Well, I don't have time to wait another hour so I took my keys and left with no oil change. HORRIBLE SERVICE. A stand up honest business would apologize and offer a some kind of compensation, a discount or something on my next oil change but they just apologized and asked me to reschedule.

So many things out of stock and some items, it seems, won’t be available again. Lots of stuff the website indicates that they’re “in stock” in Bemidji, even listing the quantity left, but if the product is not on the shelves, some employees just say that whatever’s on the shelf is what they have.  They obviously don’t have time or the desire to find products for customers —sometimes even if the employees are the ones to initiate the offer for help.

The grab & go/convenience section is a nice addition.

I wish they’d rearrange to make it make more sense but it has cleaned up nicely. A couple of the aisles in groceries are a little too narrow.

There are a few employees that go above and beyond with great customer service.  And I’m pretty sure they have a new cart guy. He was collecting those on record time recently.  I wish I could recall all of their names.  To those employees: I really hope you know who you are. We customers do appreciate you!!

Was looking for a specific brand and style of corn chips and was not able to buy them due to the condition of the chips in the bags.  It looked like whoever had stocked them had deliberately stuffed them so hard into the shelf that most of the chips in the bag were crushed or in tiny pieces.  With the cost of the chips, I will not pay for what looks like careless or deliberate damaged goods.  There is no reason for that type of work or handling of goods.

Wanted a bottle of facial moisturizer under $8. Was astounded to be told l must check out in cosmetics for this item or have it placed in a locked plastic security box. No signs posted about new policy. Since there was line of 4-5 people, I asked for the security box so I could purchase later with the rest of my shopping.
When I was done shopping and checking out, I was told that the cashier didn't have the key so I would have to go to customer service.(and stand in line again).
This wasn't a $200 bottle of perfume mind you, just some moisturizer.
How in the world will Walmart be able to staff a cosmetic check out when they are so short staffed they can't keep a garden center till open?  I have been at customer service when no one was available because everyone had been pulled to the floor.
This system is assinine.
I won't be shopping here for my cosmetics when I can go across the street and select my items off the shelf without the hassle.🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔

heck world

I went to this local hardware store to purchase keys for my door and I was watched from the time I entered the store until the moment I left the store it made me feel really uncomfortable and racial profiled I was the only customer in the store around 3:30pm the associate Carlos m. Spoke through his microphone letting the manager know that I was leaving there store I was shocked I looked around and I was literally the only person in the store the manager even stated oh you're purchasing more items I didn't understand why I was being watched I even had on my security guard uniform not a good experience I will never go back again and I wouldn't advise anyone else to shop there ever he didn't even wait until I left the store unexceptable especially for thos day and time I'm so disappointed in the service thanks for making me feel like I'm not a human being

Great place to get ones of screws nuts and anything else you need it's not like home Depot personal touch for customer

Friendly and helpful staff at this location. They're more expensive than the other big box stores but are closer to home.

Nice local hardware store. Love em. Needed a replacement bathroom fan for our Lakewood Falls home and they're smart enough to stock them. Thanks Ace!

Just went over to buy additional mulch for the garden beds. It was fast and easy.

Rude staff both in person and on the phone!

Took in a sliding patio screen for repair had taken over 8 weeks and I had to call and call and call to finally get it done.

Store is well stocked and immaculate too bad it’s understaffed and NOT very customer friendly at all. Sad sad sad!

This place is the worst. Nothing ever in stock that you need, not to mention the lack of customer service.  I never leave reviews, but when you give a place 5 tries and leave empty handed each time, it's time to let others know.

Mike in grills is one of the best folks you can ever work with.  I walked in asking for a 20 dollar grill part, he was all over the request and called 4 different stores to make sure he can get the part for me.  Barbecue saved thanks to Bob & Mikeeeeee!!!!

New store layout is Great!!! If u haven’t been there in awhile it is worth to visit. Easier to find things!

Extremely helpful! Old school take your time helping hand with gentlemen trying to assist me in snowblower gasket amongst guiding me to many other items... just before the 7 inch storm!

Walmart+ and their delivery is a valuable service to me over the last few years as without a vehicle there's no better option to have things delivered to my door. Usually when a mistake is made they take appropriate actions to address it, until recently. I had a PlayStation 5 delivered, not to my building but the building next door. The driver initially contacted me and told me my door code did not work and that they would just leave it in the entry way, which I didn't think was a problem because they've never delivered to the wrong building before. I checked and it was not there, and with a baby I wasn't able to immediately run from building to building trying to figure out where they left it. The entryway they left it in was unsecured and I never was able to find the item, either someone walking by noticed it and grabbed it, or it was the driver's plan all along and maybe they did it on purpose. The photos I've attached show two different entryways, the one they left it in and two photos showing both sides of mine, different color carpet and all, but customer service initially dismissed it saying it was marked as delivered and to contact my bank. Contact my bank? I paid with a payment option that I'm still paying for, for an item I didn't receive, contacting my bank isn't going to fix that. I kept pushing to talk to higher ups, and they said they'd escalate the problem to higher ups in 24-48 hours. It's been 4 weeks. No replies or responses since. Contacted Walmart corporate, was told I'd be hearing from someone, again nothing. This is unacceptable, and I can't recommend anyone ordering anything though this service that they can't afford to lose.

I've worked here and I've shopped here, all the staff are very helpful and even the temp staff are just as helpful. Great place. It could use a little more organization. Other than that, very nice place to get your shopping done

They have it all . Friendly service clean .💯👏👏👏👏👏 Great service at the tire shop 😁💯. Great prices on tires . Waylon is so helpful and a great smile. Oh happy day. 👌👏🏼👏🏼👏🏼❄️❄️❄️ You can get your Sturgis t shirts here !

Easy to get to from the interstate. This is a very large store with a lot to offer. Looks like it has its own wine and spirits section.

I stopped by near closing time to pickup a one hour photo. The photo guy had clocked out already and asked if I’d come back in the morning. Kudos to Eric, the cashier team lead. He’s super friendly and didn’t hesitate to walk back and look for the photo. Excellent customer service by Walmart’s front end department!

Menards

Great store and location. Right up front a lot of impulse buys at great prices. Bought some jarred mushrooms for $1.49 each, cheaper than Walmart for the same brand PA Dutch. They got everything here. Needed some help, the two gentleman we asked pointed us in the right direction. The man that checked us out was friendly and funny.

I was in the Grand Forks store on Friday, September 22, and needed assistance with what I wanted to purchase. A young man named Elliott offered to assist me. He was very professional and knowledgeable about the various types of product I was looking for. He stayed with me until my order was completed. I thanked him, however, thought I would let the in-store manager also be aware of the type of employees that work for them. Unknown to me, when I asked for the in-store manager, it happened to be Elliott. In my opinion, he is a fantastic individual to represent Menards and when one becomes available should be given the opportunity to manage his own store.

My favorite place..From hardware and building materials to groceries and about anything else you can think of..This place has it all!

I absolutely love these stores. I wish we had them in the South. They offer so many unique products. You can not walk through without finding something that you "need".

Oh my gosh ! Our Amaryllis flowers we bought for Christmas 🎁 are blooming like crazy 🤣! Wow. We love MENARDS!! They sent me a birthday gift 🎈🎁

No longer the king of low prices. Just as expensive as everyone else. When will customer service become a priority to Walmart?  Staff sure can stand around and talk to each other or be on their phones. Funny me, I thought a job meant you were supposed to work first. Management is clueless about how to get people to work. I doubt Sam Walton would be happy with how this store is run.  Update-Same boring stuff, over priced, and poorly run. Management should be changed with someone who understands customer service and willing to get their hands dirty.  UPDATE:  Higher prices, no savings, poor stock, dirty store.  Maybe pay better and hire better people. Aldis puts you to shame, better quality and better prices. Are you listening corporate, lower your prices. How much profit do you need?  OVERPRICED AND CLIMBING. Still a big joke, prices keep climbing while the little people suffer. OVERPRICED GARBAGE. WHEN WILL THE WALTONS HAVE ENOUGH MONEY? Time to close one of these stores. Aug 19th same poor service and overpriced. Nov 4th, you need cameras at every station at self check out to catch the shop lifters. I'd post every shop lifters picture on the at both doors, might be a good way to cut down on it. Maybe hire actual security.

Don't select use your own bags when using the app for drive up. The app states that with this option selected they bag the items at your car. The associate I had didn't greet me, just ask for a name and proceeded to put the items in my trunk, unbagged. Those things would've been rolling everywhere the minute I drove off. I asked her to use the bags my bags as that was the option I selected. With an attitude problem she did, then just walked off without closing my trunk. Do better, find quality associates.

When I draft and post a review on social media of a business, usually it is to influence the business to make changes on our behalf. But, some businesses are so large and they make so much money, that they don't really care what we think. The customers become expendable and they know they are going to profit off of us, even if they take advantage of us.

WM is the world's largest corporation and they are too big to care what I think. They will just disparage me and my reputation. I was banned from both stores, for a year.

In my case, I'm still allowed to hold an account and shop online. WM offers a special offer for those on government assistance, called WM+ assist. For $7 per month, I can get stuff delivered and they even include a subscription to Paramount+. Even though I'm resentful of what happened, I still give them my money because I've become dependent on them for all sorts of products.

Tipping is encouraged, but you don't have to tip and they accept food stamps, through their delivery service, too. You can avoid all contact with their delivery drivers and buzz them in. They will just put your stuff in front of your door. You need to take it in, right away, to prevent anyone from stealing it and to freeze or refrigerate it, if it needs it.

If you take the bus, it works out to about the same price and you don't need to get dressed for the cold or leave the house, at all, which can be an advantage during the long, cold winters.

I don't recommend anyone visit their stores or even get stuff brought out to their cars, in the parking lot. The way they treat people, if you are ever accused of something is not human. And a lot of the workers smile and are friendly and kind, but those aren't the people you will deal with if you ever are accused of something. And they won't let you speak on your own behalf or ask you questions. And no my ban was not related to loss prevention issues, if someone is thinking that.

Anyway, I just want to encourage people to be careful of this company and to understand that what you see is what they want you to see and that doesn't represent what this company really does. It's more sinister than that. Anyway, good luck if you want to go in and shop.

The whole company has become paranoid, to the point where they view their customers as the enemy. They won't tell you that, because they care about PR, but it's the truth. The stores are not safe and I don't recommend anyone enter one, ever. Not from the point-of-view of violence, but from the point-of-view of having someone bear false witness against you or try to get you in trouble.

Wonderful Walmart with their typical layout.

Shop is clean.

Friendly staff you can ask questions and they do help good to point you where to look etc.

Parking is always easy with a huge space but semi truck parking is sadly forbidden at this premises.

Every lane was open. making check out short. I only had 1 cart in front of me. I hope you keep doing this thru the new years.

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