JC Licht Ace Fox River Grove

Needed a few things for the house, late in the evening. Ordered them online, and stopped in and picked them up lightning fast. Friendly folks, very helpful. They probably have what you need, and good advice. Recommended.

I love to browse throughout this place. Not excellent tools, but mostly good for average homeowner use. Very wide inventory.

Went in needed a few things and the employee who helped me was very friendly. She located what I needed quickly. The cashier was training a new hire but it did not negatively affect my checkout. Overall they had what I needed, I got it quickly, and had a smooth transaction.

I love our Ace. They have everything at a great price. I get my furnace filters here because they're cheaper than the big box stores. I mean $1.99!!!! Also at holidays, they always have unique decorations and plenty of Lights. Cary Illinois's Ace Hardware rules. Great helpful employees too.

They had exactly what I was looking for, in stock. They were friendly, helpful, and even carried my two heavy items to my car.

Buikema's Ace Hardware

Needed some hardware parts for a broken light.

As usual ACE came through with their unique hardware assortment where you can buy just one of what you need and not an entire package.

An employer actually asked if I needed some assistance instead of me looking for someone to help me.

As they say Ace is the place with the helpful hardware man!

This is one of the best Ace Hardwares around! Larger than average square footage with an inventory that is hard to match. I bought a very nice Weber grill over a year ago here and the regulator on the hose that connects to your propane tank actually had a defect, causing LP gas to come out. I asked for a supervisor and the supervisor immediately helped me and gave me, a suitable replacement part. Now I can go grill today. I’m very pleased with the service and I will continue to keep frequenting this Ace Hardware.

Hank was great, helped me get the right lights and get the wrong lights back in their boxes!

Outstanding selection of absolutely everything you would want in a hardware store. Outstanding service!

Picked up exterior paint for the playhouse in our backyard. The guy mixing the paint was very knowledgeable and helpful. Great experience

Whitmore Ace Hardware

Needed a simple pipe fitting which they were out of it is terrible lockport only has one store to get hardware stuff like this.

Go to Home-depot or Menards instead, website actually shows what they have in stock.  Waited to buy saw blade so I could use their 50% off coupon to celebrate new ownership. Bait and switch seems like the business plan to generate foot traffic.  Found the exact blade in the store but ace product number one digit off so coupon not honored.  If you have to go to Ace, go to Will Cook, at least they are honest.

Just got a Toro snow blower (battery powered) from this store on 12/21/22. I tried running it today (12/24/22)after the storm calmed down to remove snow from my driveway and sidewalk. The machine just does not start!!! I called Ace online support and they told to take the machine to the store. When I got there, they told me that they're not liable for any machinery that gets sold and leaves their store!!!! Are you kidding me??? I haven't even used the thing and it just won't start. I expect some sense of ownership for customers' problems and issues. This is totally unacceptable and I am seriously not going to buy any major purchases like this from Ace moving forward.

UPDATE: After a lot of emails and phone calls with Ace support and 2 visits to this store, I was finally able to return the snow blower after Ace support called the store to explain things which could've been done much efficiently in the first place when I came in to return it the first time!!!

Not up to typical Ace standards, even after new management took over a while back. I've found they always seem to be out of the specific size, type, brand, etc. of whatever I'm trying to buy, and are just poorly stocked in general.

Best hardware store in the area! The customer service is outstanding. Store associates are genuine and very helpful. They always have what I need. Store is clean and well organized. Parking is convenient.

This is a good typical Ace Hardware th!t is clean and that keeps a neighborhood hardware store feel. I would highly recommend if needing hardware needs in the area!

Ace is the place with the helpful hardware man! The selection of screws is great. Found exactly what I was looking for.

Great selection of hardware items. Looking for a hard to find faucet adapter. They had it. Friendly help, knowledgeable, and service oriented. Further from home than other hardware establishments, but as Arnold says, "I'll be back".

Easy for me to locate items I'm shopping for. Last trip the first employee didn't know the location of my item and called a second staff member who located it for me. Very helpful

Been going here for so many hardware needs that there are to many to discuss but, they are more than happy to assist you when you need help. They are very courteous, friendly and ready to help. 5 Star

Though very cramped isles. They had far more than what I would have expected. Both staff members I spoke with for help were friendly and I formative.
Nice local hardware store!!

Organized and easy to find what you're looking for  Especially good selection of screws and bolts.

Cashier was very helpful in getting the sale for me.

Very friendly staff and good stuff. Ace is the place yo

Ace Hardware - Corporate Warehouse

Went to have keys made was quite no one to help at 1st.

Unbelievable rude management🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

Lemont Ace Hardware

Beware. This store sells items in packaging that, while designed to appease VP's of loss prevention, effectively make Ace Hardware the thieves, as in your money. I have had these guys steal my money twice by having packaging requiring it's destruction to get at an item to test its suitability. Once I chose the wrong product, the next (and last) time I bought something based on their recommendation and both times Ace refused to stand behind their products and accept a return. I can understand my mistake, but not theirs. In order to steal over fifty bucks from me, Ace has chosen to forego ALL my future purchases. Caveat Emptor. Never again.

Knowledgeable, helpful, friendkt staff that helps you get the job done right the first time. Priced a touch higher than big box stores but they are so much more helpful and able to immediately assist you. I love this place and highly recommend it!

Archaic return policy (all sales final pretty much), better off shopping on Amazon or Menards unless you're 100% certain it's what you need. Bought a laser measure (ace only had one type in stock) up to 65'. Turns out my basement is longer than that so i had to buy another laser online. Ace refused to help or take the return even though no signs in the store stating their policy. Needless to say I'll just take the extra 5 minutes next time and go to Menards.

The staff here is always so friendly and helpful, I never have any problems finding what I need.

I purchased exterior semi gloss paint and when I painted the right post on my project it was a medium blue, although can says black. Mistakes happen so when I went back to return clerk said we do not return open items and how does he know I used there paint. I explained i am honest bought this yesterday. The owner approached us said the clerk is not questioning my integrity and called me a f..g as....e yes I said oh really thanks that's nice great way to treat you customers question there integrity then call them f....ng as..... Owner is very unprofessional and good luck getting your money back with receipt after buying paint that isn't the color stated on the can unbelievable I hope no one else has to deal with this owner...

ace hardware

They were so helpful to us,I was able to complete my “she shed” project with affordable materials and good advice. I recommend them. It took my work space from messed to blessed!

Customer service is great and if I can't find what I'm looking for, there's always someone on a aisle who doesn't mind stopping what they're doing to help me look for what I need.

Pomeroy's Hometown Ace

Convenient. Nice service. But just so happens they didn't have what I needed. A water pressure valve. But I like having Ace there as an alternative.

Couldn't get either of the 2 employees to ring me up. After 5 minutes of watching them talk to each other with me standing right in front of them, I put what WOULD HAVE been my purchase on the counter, said "scree it", and went to Barton's, where I was waited on quickly. Will be back to Barton's.

The store is very clean and neat. I ordered an item online and they called me to tell me it had arrived. It sounds like a small thing but I was stunned at that tiny act. I don't know about you but almost every business seems lazy, rude and Incompetent. They were nice , quick, and even put my item on a cart. I didn't need the cart but it was nice to offer. I didn't get a notice that my item was ready for pickup in my app till I literally picked it up but like I said they called me on the phone so it did the job. I'll use the ace online at the monticello store again.

These guys will take great care of you. Very friendly and wide selection of parts and pieces. They always have the harder to find items that the big stores don't have. Save yourself a trip and start here.

Even though this is a franchise it's locally-owned and operated with nice and friendly service and we'll help you find things that you're looking

Lombard Ace Hardware

No one can beat ACE Hardware store in Lombard. They have packed things from every section of life, in one place. Norine, Rich, Mark, and other staff members are so helpful and knowledgeable. I have always been treated nicely at this store. Thanks for all your services.🙏

I pass 2 other aces to come here. I bought my Traeger here last year and just bought a big green egg here and had them deliver and assemble. The managers Dan and Jeff are very respectful and kind. The 2 guys that delivered my egg were super nice and awesome. Love this store and they always have what I need and great service from the staff.

I stopped by Friday afternoon to shop for a new griddle. I mentioned to the young man that I had limited space on my patio. I already have a Weber Spirit grill so adding a griddle would crowd things.

He suggested the new Weber Griddle Insert. Problem solved! I am impressed by the customer service. I left with a new griddle and accessories.

Quick "go-to" in the neighborhood.  Friendly and knowledgeable staff,  locally owned franchise.  I go there for all my hardware store stuff.  Much more personal than the big orange place.

Bob was extremely helpful getting all the little knickknacks and things I needed that Home Depot didn’t have, Batteries Plus couldn’t figure out, and I would’ve had to order in bulk online. Can always count on my trusty ACE hardware. 👍

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