Not enough cashiers opened, and not enough self check out stands. Went in for a few amenities for the road, and the lines were long with ppl having loaded carts. Employees were attentive. I was trying to find I29, and a lovely woman employee helped me locate it. When it came to check out, all could have gone faster and smoother if they opened more registers.
Made an online order got it same day. Soon as I pulled up and entered my space number they came out within 2 minutes. Really fast and I was in my way. Wonderful service!
This Walmart is great. Friendly, clean and helpful. I want to call out an exemplary employee. His name is Zac I believe he's an assistant manager. He helped me get my Family Mobile phone migrated over from T Mobile to Verizon when there was an error at the customer service call center. He tried all he knew to do and called the service center which allowed me to get the error corrected and my phone operational. You should be proud of this young man. I am very grateful to his kindness and patience and good sense.
Our company came out to this Walmart to accommodate a client who was shopping. This elderly woman requested our services and to not inconvenience her due to her age and her physical situation, We accommodated her by coming to this Walmart.
She left her basket inside and came out doors to meet me. We were immediately greeted by security the one in the green outfit, and the greeting was not pleasant. He was very rude. He was very abrupt.
This treatment was very startling for my client. We were kicked off the property. He called a manager from inside which we placed a photo of and there was no valid reason for the treatment. We have contacted Zach at the store and filed a complaint as well as corporate, and we are awaiting a response.
The manager that we placed a photo of she immediately told us we were not allowed to sign any papers. Without asking what it is we were Doing she immediately jumped to a conclusion and kicked us off the property. The elderly woman told her she was shopping and left her basket inside, and nobody seemed to care. The treatment from these people that are managing our community stores needs to be examined. This is very traumatizing to my client, and can definitely create future damage to her because of the treatment she received. it was clearly evident that we were not causing any problems and I even informed security and the manager that people walk out with merchandise and they don’t even approach them and here we are being harassed and targeted for offering a good service. And not doing anything wrong. I have filed a complaint with Zach from the store who said he’s a coach and I have filed a corporate complaint, and I have informed them that we will not file harassment charges until we hear back from them. This was a very traumatizing experience, and a very unnecessary experience , I personally feel the man in green and the lady in her Mickey Mouse gray shirt should be fired for treating the community in such an improper manner. They should be there to protect and to be good servants but unfortunately they are part of this world and very ugly ugly to our elderly. I will not lay up until this matter is addressed appropriately, and we will take this to every level we need to, to make certain it is addressed the way it should be.
I personally will never visit this Walmart again, and I will make certain that none of my elderly clients get treated this way again!!!!
Unbelievable. The employee here asked rudely if I had bought my sodas after she watched me ring them up. If you don't trust your shoppers then don't make a self checkout. To be honest...if you're going to make self checkout, then get rid of all the self checkout employees.... what is their purpose?
a month ago
Preguntas frecuentes Walmart Supercenter
Como es Walmart Supercenter calificado?
Walmart Supercenter has a 3.8 calificaciones con 6987 Reseñas.
0
Not enough cashiers opened, and not enough self check out stands. Went in for a few amenities for the road, and the lines were long with ppl having loaded carts. Employees were attentive. I was trying to find I29, and a lovely woman employee helped me locate it. When it came to check out, all could have gone faster and smoother if they opened more registers.
3 weeks ago0
Made an online order got it same day. Soon as I pulled up and entered my space number they came out within 2 minutes. Really fast and I was in my way. Wonderful service!
a month ago0
This Walmart is great. Friendly, clean and helpful. I want to call out an exemplary employee. His name is Zac I believe he's an assistant manager. He helped me get my Family Mobile phone migrated over from T Mobile to Verizon when there was an error at the customer service call center. He tried all he knew to do and called the service center which allowed me to get the error corrected and my phone operational. You should be proud of this young man. I am very grateful to his kindness and patience and good sense.
a month ago0
Our company came out to this Walmart to accommodate a client who was shopping. This elderly woman requested our services and to not inconvenience her due to her age and her physical situation, We accommodated her by coming to this Walmart. She left her basket inside and came out doors to meet me. We were immediately greeted by security the one in the green outfit, and the greeting was not pleasant. He was very rude. He was very abrupt. This treatment was very startling for my client. We were kicked off the property. He called a manager from inside which we placed a photo of and there was no valid reason for the treatment. We have contacted Zach at the store and filed a complaint as well as corporate, and we are awaiting a response. The manager that we placed a photo of she immediately told us we were not allowed to sign any papers. Without asking what it is we were Doing she immediately jumped to a conclusion and kicked us off the property. The elderly woman told her she was shopping and left her basket inside, and nobody seemed to care. The treatment from these people that are managing our community stores needs to be examined. This is very traumatizing to my client, and can definitely create future damage to her because of the treatment she received. it was clearly evident that we were not causing any problems and I even informed security and the manager that people walk out with merchandise and they don’t even approach them and here we are being harassed and targeted for offering a good service. And not doing anything wrong. I have filed a complaint with Zach from the store who said he’s a coach and I have filed a corporate complaint, and I have informed them that we will not file harassment charges until we hear back from them. This was a very traumatizing experience, and a very unnecessary experience , I personally feel the man in green and the lady in her Mickey Mouse gray shirt should be fired for treating the community in such an improper manner. They should be there to protect and to be good servants but unfortunately they are part of this world and very ugly ugly to our elderly. I will not lay up until this matter is addressed appropriately, and we will take this to every level we need to, to make certain it is addressed the way it should be. I personally will never visit this Walmart again, and I will make certain that none of my elderly clients get treated this way again!!!!
7 months ago0
Unbelievable. The employee here asked rudely if I had bought my sodas after she watched me ring them up. If you don't trust your shoppers then don't make a self checkout. To be honest...if you're going to make self checkout, then get rid of all the self checkout employees.... what is their purpose?
a month ago