Crowder Bros. Ace Hardware

Crowder Bros. has a home town store vibe to it.  I lost count on how many employees asked if they could help me.  Very friendly associates indeed.  They have a great selection of products for the lawn and home.

I love this store.  It has been around so long and service is absolutely the best.  They don't skimp on staffing which is rare these days.  The only thing I wanted to call out is they don't price match. I found something online I wanted to buy as a gift and noticed Ace carried it.  I also saw that all retailers online were cheaper. I researched Ace Hardware's price match policy, and it said they do price match. Once there, I learned that because this store is a franchise, they do not price match. I felt I had done my research so I was disappointed. I don't expect retailers to always be able to price match Amazon, but all retailers online were cheaper including the manufacturer's own website. I still love the store. Just felt this was good information for others.

Live, in-person help to brainstorm through a home repair project is SO appreciated. YT and Google is great, but face-to-face advice along with an in-stock supply service is a treasure trove. Need something they don't have? No one is better on referrals and redirect to save you time. It's a human exercise of something in society we need more of.

I have shopped at this store many times and love (loved) this store and the people there. They have always had such great customer service. But yesterday, I went in there to make a purchase. They have two check outs. One had a customer who was taking a while, but the other was open. As I walked towards the open register, I saw they had a cat sitting on the counter, and they young man there was petting the cat. I am very allergic to cats and, to be honest, do not like them at all. So I stopped a ways back from the counter to give the young man time to get the cat off the counter. But he didn't. He looked at me waiting and just let the cat sit there. Okay, I said nothing and thought I would just wait until the other register opened up. Then another gentleman saw me waiting and pointed out that this register was open. I replied that there was a cat on the counter hoping he would tell the young man to put the cat down. But he acted surprised and said I could still go up to that register. So far I had said nothing negative about the cat. I had just been waiting patiently. But when he expected me to go up to the counter with that cat sitting there, I told him I wasn't about to walk up there with that cat there. Again, I would expect someone with good customer service skills to get the cat off the counter so I could make my purchase. But no. His reply was "Well, that cat has a long history with this store." And the cat stayed on the counter. I started to just leave and make my purchase elsewhere, but about that time, the other register opened up, so I made my purchase and left. I definitely will not ever go back to that store who obviously puts more importance on a cat than on their customer. There are too many places to buy the same merchandise.

Ace Hardware is my go-to store for all my home improvement needs. They consistently provide top-notch customer service, a vast selection of high-quality products, and expert advice. The staff is knowledgeable and always ready to assist. Whether it's a DIY project or professional repairs, Ace Hardware has it all. I highly recommend this store for anyone looking for a 5-star shopping experience.

Rommel's Ace Home Center

Fantastic customer service to the max. Purchased a Weber grill same price as any other supplier. No need to leave your local neighborhood. Shayne father and son were able to accommodate this customer and deliver the grill the same day. That’s service Thank you Selbyville Ace.

I love this store! I was really happy to find a great selection of Jonathan Green product there! Thank you

Staff are helpful, decent selection for a small town location, my family often purchases Yeti items from this location.

Just bought a Weber grill.  My first time at this Ace Hardware.  They provided EXCELLENT customer service.  Everyone was very customer oriented.  They provided delivery and set up.  My 4th Weber grill, each of the two original lasted over 15 years (the third one is 9 years old and at a different location..working great!).  I highly recommend this Ace Hardware.  Much more customer service oriented than the 'big' hardware stores.

I am in this hardware store three or four times every week for some reason or another. So much easier to find what you're looking for than a Lowe's or Home Depot, and there's always people there to help if it's something not obvious. Highly recommend this store

Best Ace Hardware

We’ve been into numerous places for a civic key, and without help. I called ton, spoke to a Charlie ( who was extremely helpful and friendly) he got us connected to Niko, who makes keys. This dude went above and beyond!! It’s so hard to find a place with decent customer service, and find people who enjoy working with the public. Both of these gentlemen like their jobs & are extremely professional and go above and beyond! I highly recommend ace

This Best Ace is located in Long Neck and advertises its large paint department and garden center. I use this store exclusively for several reasons: the staff is always welcoming, helpful, and friendly and seem to know their regulars well; I can always find what I'm looking for, either on my own or with a little help; their mailed coupons regularly give me at least $5 off my purchases. Sometimes I can get a larger discount with a larger purchase, as most stores offer. Highly recommend you try them if you are in the area.

I have walked into this place many times. Sometimes, it appears there are more employees than customers. Not once has anyone of these employees attempted to ask me if you  need help. They simply conduct their daily functions as if you are not here. Ace hardware  is known for helping you but not here.  If you ask them a question, you will get this 'deer in the headlight look'.  The other day I attempted to buy some exterior house paint. An ace employee with his cart was blocking the aisle . He made no attempt to allow me to pass by. I then walked around the store to get to the other side of the paint aisle. I then asked this employee  to show me where the exterior paint was located. He directed me to one aisle over. To my surprise, not only did he send me to the wrong location of the store but their exterior paint was simply located where I had originally asked for his help. Needless to say, I attempted to leave the store but  my aisle was again blocked with his cart - and his presence was not found.
The only place in this store, where you will find a smile is at the cash register. I guess they are happy to take your money.

I love Ace Hardware at Long Neck. Everyone is helpful, but especially helpful and knowledgeable  is employee, Corky. He's cheerful, fun, smart -- so helpful. I needed certain size drill bit and screws and he searched until we found the perfect ones.

Not a lot of hardware stores down here and slower Delaware so it's great that just four miles up the road there's an Ace hardware. It's very well-stocked and manned by very helpful, nice staff. Recommended

Helpful ACE

I stopped by this location It is located right by the freeway this isn't  my first time I have always found what I need is well merchandise, well managed plus the employees are not pushy they let me browse. At this occasion  I stopped to buy some screws because I am trying to build a work table with free pallets.

Great place helpful staff took the time to help us find what we needed but we could not find everything we needed there but everything else was awesome about the store.

Awesome little place! Lot of everything. Jim is the man he’s very helpful saved my day! Thanks Jim!

This location lives up to its name. I always find what I'm looking for and you couldn't ask for nicer, more helpful staff.

The staff is usually very friendly and helpful. They seem to have a tiny bit of everything category-wise but very small space so limited options in each category, especially wood stain and stain-like products. Spray paint Im sure you won’t have a problem finding what you need. An entire half aisle of shelving top to bottom with some specialty sprays also. Order online pick up in store available but have to walk to back counter to pick up. Staff five stars Store overall 3.5

Ace Hardware

I love coming here. The cashiers greet you when you walk in and you never have to search far for help. Reminds me of small town stores. In fact, 99% of the time, someone here asks if they can help you within a few minutes of coming in. At the "other" stores, good luch finding any help at all. Yes, prices are a little higher but I personally would rather pay more and get the personable and helpful customer service you get here any day!!

I love this store. The employees are always friendly and very knowledgeable. Some people complain that the prices are to high but I don’t find them that much higher then the big box stores plus I always try to support the independent small business establishment. I went there the other day looking for some paint for my Owl Box project and Beth did a great job recommending and mixing the paint I needed. I also needed a bunch of nuts and bolts and Judy helped me out, in fact she filled out my list in a snap for me. You can’t always put a price on 5 Star Service and this place certainly delivers the goods in my humble opinion. I highly recommend this Ace Hardware location for all things hardware

We met a friend in the parking area and I had to check out this Ace location. This is so much more than your typical hardware store and I actually ended up picking up a few things myself. This location offers a full line of do it yourself items including tools, paint and paint supplies, cleaning products and cordless power tools. In addition to being a full hardware supply professional they also provide a variety of gift ideas, personal soap products, cell phone accessories, cups and mugs, knives and other hard to find products that other vendors may not carry. I would recommend this location for your go to gift shop as well. I was genuinely impressed with my shopping experience at this location!

Everyone here is extremely knowledgeable and very experienced about most every  Department they have in the store , that's why I come here

I was looking for a tiny metal washer. I was unfamiliar with the store so I stopped a sales person and asked for help. He not only walked me back to the correct aisle, he asked me more about what I was looking to purchase. He then guided me to a better option than what I thought I needed. Good customer service is hard to find these days. I was very impressed.

Orlando Ace Hardware

Rented a carpet cleaning machine yesterday and returned it today.  Excellent customer service from Gavin.  Everytime I go to this place, I find what I need and the store staff is always super helpful and friendly.  I dealt with Veronica yesterday and I have received excellent service from Nick in the past.  Skip the big box store and get the same thing at the same price with awesome service and attention to details.

I wanted to take the time to commend Nathan for always helping me. I know I can be a bug but Nathan Always take the time to understand my issue and my yard looks amazing. Even during the hottest days he helps me load and attentive to my concerns. I really appreciate his customer service, which is impeccable. Thank you Nathan. This is why I come to Ace; especially this location.

sharpen your knives here! under $10 a knife. great customer service and knife sharpening help from Jacob!

Zero customer service! They said they could cut the key, but in the end they completely broke my keys. No any refunds,  they just said that I could go home, and my key is not good enough to cut.

In this place you can get any item to repair or decorate your house, from a spare part for your grill to organic plants, I thought it was a good assortment, the wrecks are the same on the market, but with the benefit you get up to the least expected and you have it on hand instantly, I liked it!

Walmart

A very big and very nice Walmart with a wide selection for f products for decent prices. I also love their selection of Delaware/Rehoboth Beach merchandise(hoodies/shirts/hats etc…). It was very easy to find the things that I needed, so I definitely will be back again in the future.

Always have everything I need in one place! Never run out of stuff unlike other stores I've shopped at. The lady who was working at the self checkout was the absolute best, she was so sweet and helpful. Love it when the employees are friendly and actually talk to customers and don't act like you're bothering them if you end up needing help with something! Keep up the wonderful work!!! Thanks so much!!!❤️

Great Easter spring sale going on there. 50% of now but will probably be reduced soon . There was one aisle left.  The store was clean. I did not find my gold vinyl paper that I wanted but I did leave with some Reese peanut butter eggs at 50% off. White and milk chocolate.

Its not very customer friendly when there is constant racial profiling occurring. This seems to be a theme for certain Walmarts. Within 2 stores that I have been profiled over 10 times. Whats worse is l, they always have new employees, so the ones who profiled you before are almost never there. If it was for the fact that are very few stores in the area, I would not go there. Ita bad to the point at one location, police have threatened to arrest the staff for false calls.

This Walmart a bit weird especially at the grocery section. It's quite small they don't carry like the regular half and half or large size heavy cream. They have very small selection of zero sugar beverages the staff quite friendly compare to other Walmart. Their pharmacy also quite limited. They support scan and go payment

Conway Ace Hardware

I didn't give this Ace store 5 stars because not 1 employee said hi good morning or can I help u with something. As far as products it has alot to offer well stocked and very nice section of grills and pizza grills with pizza stones. Really nice. But employees need to talk to people.

Miguel was accommodating and professional when placing two 20lb mulch bags in the back seat of my car! He made sure to put plastic down first and secured both bags…. Smiled throughout and thanked me for shopping at ACE! Wonderful customer service! Kudos, Miguel!!!!!!

I purchased 2 new propane tanks 7/16/23, but before I could pick them up, a storm moved in with lightning. Greg was very nice about explaining that for safety reasons he couldn't fill my tanks at this time. I came back the next day and picked everything up no problem. Small price to pay for safety!! Thanks again

Recently I needed to re landscape a new home in the Conway area.  I knew right where to go, ACE. My experience was one of sheer excellent service.  Service that is knowledgeable, friendly, and efficient.

Nicholas( I hope I am spelling it correctly) is one of the guys to go to. I appreciated not only his help, I welcomed his patience. I ordered a pallet of mulch. He willingly helped me and a couple of co workers load it into two vehicles. Nicholas actively participated and made the work so much easier. Thanks to Nicholas I will be shopping at ACE other than .....
#satisfiedcustomer, #returningcustomer

This franchise has a non-corporate policy not to cut outside key blanks means that the main advantage this location has over big box stores is the bigger screw selection and the green egg. Disappointing to learn this after they have helped in the past with interesting key cuts. This store is clean and perfectly fine but it’s hard to rate them any better than simply average. I’ll be back when I need some screws that are hard to find, for sure. The employee told me it’s “corporate policy” but Ace corporate customer service has confirmed it’s not a corporate policy and they as a franchise may decide on additional policies such as this, so I may try to find another Ace franchise that is more of a helpful place. Still not a bad store, but certainly not the epitome of helpfulness, and not aligned with the Ace service I’ve experienced in multiple south Florida locations in the past.

Miner's Ace Hardware

My husband and I have been shopping at this store for over 15 yrs. We acknowledge that items are more expensive here than the bigger brand stores, but to keep the money in our town we choose to overlook that sometimes significant difference. One thing that would somewhat ease that issue, was the accepting all coupons expired or not. We've come to learn this is no longer the case. I can understand not accepting the expired mass produced coupons. What I don't understand is not taking earned rewards if expired. Sometimes it's not convenient to get there or I don't need anything within that window of time. Earned $ should never expire. We love the courteous,  always helpful staff. However, we will not be so generous with our spending at your store if this is how you choose to take care of those whom take care of you.

Without naming names, I came.to have my car key cut. I had my own key and I only needed it cut. It was done with no charge.  However, my key did not work. I guess it has to do with the ignition of my Toyota Corolla

Went in to the store and saw the clear storage bins were on sale for 13.99. I went to check out and they came up as 19.99. I told them they were marked 13.99 and they said it was labeled wrong. They had a big sign taped to the storage bins on the shelf saying 13.99. And they wouldnt honor that price. I left my whole cart there and didnt buy the few hundred dollars worth of product i was buying. They did try to offer me a 20 % discount on the bins which would have not made up the difference. So i decided to make the drive into san luis where the same bins are 8.50 at costco.

Always the best crew and excellent customer service wrapped up in a small town hardware store that is very well stocked!

Friendly staff exorbitant at the registrar. Seasonal items are enjoyable to look at.
I bought a couple books to read up on the area, from Los Osos to Nipomo and in between cities.

Ace Hardware Express

First time I have been in there. Huge store compared to my local Ace! There is a lot of really cool stuff. I had fun looking around.  I heard I have family that works there. We were helped very quickly! Great service!

The manager there is rude and condescending.  I received a gift, and didn't have the box but had the receipt.  Ace said I could return it,  but the manager continually talked Down to me. As I was returning it she made the comment that it was more trash for the landfill.  I will never shop at that location again.

Convenient and efficiently stocked with most everything you would need and would expect in a hardware store. If Home Depot and Lowe’s do not have what your are looking for, Ace Hardware will most likely have it. If you are on there Rewards Program then you will find what you need and save more than you could at the big warehouse stores with a lot less walking! The day I was there I just needed one drip system sprinkler and Organic BT caterpillar control concentrate. They had it waiting for me on the front counter. I saved over $10 compared to the competitors and was in and out in under ten minutes tops. Check it out before you drive all over town for that one specific item, and even great for renting tools and equipment too!

Very expensive. Takes better care of their employees but I try to make your stuff. Stop being so dependent on stores

Their location is very convenient. Their employees are very helpful always been extremely satisfied.

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