The Honey Baked Ham Company

I stopped here for a quick sandwich before shopping. I ordered the classic ham sandwich. It has honey baked ham topped with Swiss cheese, lettuce, tomato, Duke's mayonnaise, and hickory honey mustard on a flaky croissant. I asked for cheddar instead. It was a tasty sandwich. There are just a few square tables with chairs. The atmosphere is nothing to look at. You might have to wait awhile to order since other customers are there to order hams and to inspect them before buying.

Enjoyed will be back soon. The best taster.

I was told that they had very good sandwiches so I figured I would give them a try.I walked in and a woman was walking out and hollering for somebody in the back.I had to go back out to my truck to get my phone to remember the sandwich I was told about.When I got back in a woman was waiting on me to take my order. I asked her for the Tavern club.I have pretty good appetite so I ordered two of them.I thought you had a choice of bread and thought the meal came with pickles.I was wrong!Sandwich was almost $8.00 and had a choice of chips and cookie and the drink was separate. Well after I got everything with two sandwiches, bag of chips,One cookie and a sweet tea I left paying $21.00 for one meal(witch it my be cheaper for some but if you want two sandwiches)so I am very disappointed and will not be going back.

This little piggy deserves a wee, wee, wee because it’s the best ham I’ve ever tasted.

Delicious Ham, huge ham bones. Buy one hambone get a 2nd one free today. Very Friendly

The glaze on the turkey breast is amazing. Smoked or roasted, you can't go wrong. Terrific food. Great service.

I dealt with the West Lansing store, I hear they have since closed.  I used to purchase hams and the bones for soup.  They went up in price so I haven't done business in a while with them.

The honey baked hams are delicious!

This brand has been a staple in my family for years. We’d get ham here for nearly every big holiday. As an adult I’ve carried on the tradition today. Absolutely love Honeybaked Ham.

Food was great as always. Just think the staff could be a bit more personable or friendly. A smile goes a long way.

Ham salad is great. Bogo deal is great! Excellent option, except I wish ham salad frozen better. Have to eat it within 3 days we are told.
Good experience.

I would like to commend the young man who was working the pre-paid line on Friday the 23rd.  He was moving people through with a great attitude, was polite and so respectful!  Thank you so much for a pleasant experience!  For those of you waiting in line, I would recommend, if you can, pre-paying online.  You can skip the line.  Also, we hesitantly ordered 6 side dishes.  I thought that warming them all up was going to be very difficult with different times/temperatures, but they all cooked at 375 for around 60 mins, some 70 mins, and they were delicious!

Order for a whole ham placed 1 week in advance of pickup. Call placed 2 hours before pickup & confirmed it was ready. When we arrived at the store we were told they had no order placed for us!!!!  We ended up buying one off the shelf and are very dissatisfied with the whole experience as well as the product. I don't recommend this business and would say buyer beware!!!

Nothing beats a Honey Baked Ham. I went up to this store the day before I reserved a quarter ham. I went early to avoid the weather pending the next day. I waited an hour in line with plenty of other people. This is usual for this time of year, however, so I anticipated a wait.

My only complaint is that no actual employee kept us updated on the progress of the line. Several people came out of the store saying things ranging from "They're out of ham" to "They won't have any ready for thirty minutes." I didn't notice the line slowing down, so I didn't pay attention to what people were saying. I made it to the counter and was able to get exactly what I needed in mere moments.

The staff was very polite for being under such great duress. I enjoyed the holiday with my ham. Thanks to all for a great job!

I was there on Monday evening and no one was working. I walked in the back looking for anyone, I even called the number. I heard the phone ring and ring.

Not sure what was up, but please make sure during business hours you have staff.

Waiting in a very long line to pick up the ham was ridiculous.  I would think they would have hired extra help so that people doing have to wait out in the cold and rain.  Also, they didn't have a whole boneless ham that I ordered ahead of time, so they gave me 2 half hams.  Of course which cost me more.  They definitely were not well prepared.

We placed our Thanksgiving Turkey & ham order online.  We received a date and time to pick up our order. We ended up missing our pick-up time. Upon arrival,  I provided my prepaid order number to the cashier, but the cashier didn't see my name or order number in their system since I missed the time slot. The manager came out and said if you're not here at the exact time, then you can't get your order. He said I have to take it up with honey baked ham's third party. I told him I would like to make another purchase then. He said no, I can't sell you anything and can't help you. Between waiting in the long line, refusing to give me my order that I already paid for, the manager being rude, I left and went straight to Logan Farms Honey Glazed Hams. They were able to sell me a turkey and ham no problem. I wouldn't recommend this place to anyone. I called their customer service, and the rep said he has had several complaints of people not receiving their order even though its already been paid for.  Save yourself the trouble and go somewhere else.

employees are treated like trash by the manager, he is mental unstable. he’s rude to his customers and employees unless he’s flirting with you. 10/10 do not recommend giving business to a company that doesn’t value hygiene or common courtesy. i, as well as 2 other ex employees all left because of how toxic the environment was and still is. if i could leave a negative star i would.

I did not know they served lunch and sandwiches here I had one it was delicious  I had the honey baked

Didn't "reserve" a ham and they wanted to charge me $75.00...... Unrealistic! Will never see my business bc they had plenty and were price gouging.

First time here. Food is excellent and fresh. Service was fast. Staff is polite. Facility neat and clean.

Walmart Supercenter

The store update has really made the store better, however as soon as the corporate people were gone the shelves went back to looking like a mess in certain areas.
They are constantly out of stock of items in the grocery area.
And I know they are told to, but I feel like I'm being stalked when I'm trying to leave. If I don't stop for you to check my receipt are you going to tackle me? Geez.

I am with most every visit to Walmart , just amazed at the lack of quality service I receive. It’s as though I have a sign on my back that states “ Be rude. She can take it!” With the exception of a few associates, I can almost guarantee that I will get a “ I don’t know where that is. I don’t work in that department.” As an answer to my request for direction to a particular item. But in their defense maybe I (unknowingly )shop at a time when all the friendly helpful associates are on break!) Or maybe the helpful friendly associates are divided between the Money Center, Customer Service and on the floor 🤷🏽‍♀️

And this is in addition to …….if you don’t go shopping early in the morning don’t go, because it’s almost guaranteed that whatever it is you’re looking for won’t be on the shelves; and please don’t ask an associate if there’s any in the stock room because their answer will most assuredly be” everything we have is out on the shelves” whether they are or not!
Oh! And please don’t call the store because no one will answer the phone, and if they do……..they don’t work in the department you seeking help from!

Now in all fairness I have to say that the majority of my negative experiences have been at one location (Baker Supercenter). I have a totally different experience when I shop at the Zachary store.
Maybe the Sun shines brighter in Zachary than it does in Baker producing more positive and helpful attitudes I don’t know. But my experience has been more positive there. They will actually check in the stock room for you!!!
Or will show you where the item is that you’re looking for!!
I don’t know about you, but if I’m gonna pay crazy prices for items that were reasonably priced just a few years back, at least I want my shopping experience to be a pleasant one! But on the upside, the store in Baker looks fantastic!

Store looks great! Employees were helpful and friendly They had everything I needed. Parking lot needs a make-over.. but good visit

I was greeted when I first walked in. Everything was neatly zoned. Several rollback items. I was only suppose to purchase a dress for church ended up getting baby clothes for my God baby all summer stuff on sale fall and winter item stocking stuffers you name it. And it's not even October😁

Looks like it needs some refurbishment with the store. Deteriorated and old looking in and iut. Things are broken and damaged in several aisles. Not stock with groceries, as I couldn't find certain items that are regularly stocked. There is no one to check you out at a register. I don't work here, so I don't get paid to check myself out. If no one is available to check me out, I'll just go to Target or Kroger. At least they have registers with cashiers open to check me out with my purchase and no one will stop to look at my receipts, (like if I'm stealing something), to check my bags and groceries. In the last few years, it has gone down bad. No service, or a care in the world, to help a customer. If you can find someone.

We seem to be in a Wal-Mart every single day some weeks. Managers or "higher ups" are kind of rude. They've ran me over at times thinking I should move out of their way. The shoppers for pick up orders don't like to move their carts and most are definitely not friendly. Maybe I just expect too much. I try to smile and/or acknowledge everyone I make eye contact with. They never do. Never a hi, excuse me or anything of the sort. Cashiers are hit or miss. Most times they are nice, ask how you are, make small talk, etc..some say absolutely nothing.

It's a very good place to go shopping for your everyday needs. With good placement for availability and great service ranging from being able to ask where things are to when you check out. I've had many conversations with other customers also and it's always a good experience.

All in all the store was clean and stocked. The problem was in check out I understand that people steal things I get that, but the 2 employees that were working the self check were very rude and stared at my boyfriend and I the whole time. Now I do not like feeling as if they assume we were going to steal something it really pissed me off. There was no reason for that.

Used to have a hill of trash right outside the parking lot where all the drugged up workers would smoke. It’s cleaned up but inside is still dirty sometimes. Workers are kinda stupid

Great location.  Nice cashiers.  Even during the busier times we've been taken care of quickly.  Nicely stocked store.

In and out quickly during the Christmas rush.  Had a police officer on site for crowd control, which was a smart idea!! Haven't eaten what I purchased yet, so I can only give the 3 stars.

Seems like an offbeat experience, but it wasn't awful. Pretty expensive for two cold sandwiches. Came in less than an hour before closing. They didn't have several menu items. It was clear my family interrupted the staff's preclose and, as such, were not very friendly about helping us navigate the menu since it was our first time there. Ended up getting cold sandwiches, hoping to get hot boxes. "Oven was closed". Chicken salad was not fresh, it was bought in, processed, and had an onion flavor to it. Ham was soft, but I dont know if that's a compliment. The bread was good, but may have been the same as other chains.

I miss Hager Ham they actually had what you needed when you went there. This place only allowed you to buy one package of ham then had no ham salad. They have to many rules to be a ham company. And the staff member an elderly lady was not very helpful. And the ham was not that great. Hager ham had more crunchy topping on the ends.

Probably my most enjoyable Christmas experience. Friday, Dec. 22. Arrive to pick up pre-ordered ham. Didn't pay online because had gift card, and web site wouldn't accept prepaid (or we couldn't figure out how most likely).
Get to Lexington store, there are orange cones everywhere.  Park and proceed to doo, where there is an ARMED GUARD at the door, next to a 5 foot sign displaying who would be worthy of entering-you had to show your QR code from the online order. No problem, I didn't have it, but the wife did, so I call her and wait for the forwarded email with "The Precious" QR code. This is where it starts to get fun:
Numerous others arrive  none have pre-ordered or paid, the armed guard keeps pointing at the big sign which designates who is "Ham Worthy". This is met by various reactions, from utter defeat to outright hostility. This is where I lose it- a lady comes back to the door, starts to plead her case about how her poor Mom is in the car, after I'm sure great effort, and the lady says how her poor handicapped Mother really deserves special consideration due to the handicap. The ARMED GUARD looks straight at her her and states  "Ma'am, we don't have any handicapped hams".
This is where I laugh out loud, proceed to show the guard my QR code and am allowed entrance. The lady is in the process of glaring and stomping off.
I enter, see that there are a total of 2 other patrons, go through the maze like security at the airport, and approach the counter where I'm greeted with a lady who has obviously had enough of all the Christmas cheer she can handle (even has a Christmas light necklace), whose greeting is Show your QR code.
I do, she looks at my phone and says "we are only filling prepaid orders". I say , I have a prepaid gift card" she replies "We are only filling prepaid orders". I reply "this gift card is pre paid"
She just stares. I say "Do you know where you can stick you ham, or do I need a QR code for that?"  I'm having visions of Seinfeld by now, "No ham for you" .
Laughing out loud, I start to depart. The manager happened to be walking by and observing, and tells the saleslady  "Sell him a ham, it's pre-ordered and paid". I turn,  accept the grudgingly produced ham, try to exit the way I came in, after renegotiating the maze (and I'm the only customer left in the store), and am turned away by the ARMED GUARD at the entrance, and pointed at a side door. Probably a good thing, because the crowd of folks without "A Precious" QR code has grown.
Next year, I think I'll order more, I could have easily had a ham auction in the parking lot.
It really did make my Christmas!!

I prepaid which I thought would be a smooth process. My QR code was scanned. My order was displayed. 2 associates were assigned to help me. One associate at the register and one associate selecting the food from my list. The incompetence began when I asked for mac and cheese because it was not available online. The associate at the register did not know how to ring it up. The other associate grabbing the food told me I'd have to void my entire prepaid order. I simply said I wanted it in addition to my previous prepaid order. I had no intention to modify the order.  Once the confusion was clear.  I was able to purchase the mac and cheese.
The associate at the register said I was good to go my order had been fulfilled. I was not confident she was sure as she mentioned to the other associate selecting my items that she did not get to see my order / list.( Note: I could have offered to show my QR code again had I known she seriously had no idea what I ordered.) I did not feel confident that my $160 purchase plus the $16 Mac and cheese order was accurate.
However,I exit the store and sit in my car  to check my items in the car to avoid showing my dissatisfaction given the staff was extremely nice.  I unbagged the items in my car and noticed I  am missing the mashed potatoes and gravy from the prepaid order, AND THE MAC AND CHEESE I JUST PURCHASED. I was extremely upset. It baffles me that the mac and cheese did not get bagged I seen the associate grab it out the fridge. ( this associate needs to slow down and pay attention).
Given I did not leave the parking lot I was able to walk back in and show my recipient and explain I did not recieve the Mac and cheese  i just purchased or potatoes and gravy from my prepaid order.  I was going to purchase some rolls once I entered the store again but I changed my mind given the incompetence thus far.
The associates happily gave me the missing items. The new associate at the register apologized and said she did not get to read my entire order because the other associate exited the screen. At this point I was confident I would not purchase anything else. Both associates could have done a better job to ensure they fulfilled my order or even made an effort to read my prepaid order items. I would have given  the QR again if it would have helped.

I exit the store and get back in the car to home. I unbag my items to place in my fridge. This is where i noticed i was given the wrong pie. I had pecan instead of pumpkin in which was also on my prepaid receipt. At this point I have had it. I did not call or complain I had waited 2.5 hours for you all to open after 3rd shift. I am extremely dissatisfied I do not plan to exchange my pie for the pumpkin.
It also is not feasible given my schedule.  I hope given this experience the food will at least taste good as this is my first and probably last encounter with honey baked hams.

Very good sandwich. Clean customer area, but boy what really stood out was the customer service. They were lovely to me, and when I sat down to eat I watched them be wonderful to everyone else who came in. Absolutely stand-out service and courtesy. I'll be back!

I wish I could give 10 stars! Nancy was so friendly, I could have talked to her for hours on end. Lee Lee was nice too! Great food, great staff!

A friendly enough staff, and a good election of ham and pork products. They do a good sandwich if you're just stopping in. But they have good stuff to feed larger families and for several meals. I've had their hams before, and they're certainly good. This is a store that knows what their product is and doesn't deviate too far from what that is.

Ms. Nancy was wonderful.  Very friendly and made me a fantastic sandwich! I think this is my new lunch spot!

Amazing food amazing service the manager Ms. Dunlop. It’s always so nice and so helpful in making your selection services. Always fast and courteous restaurant is always clean. The girl always above and beyond.!

I pre-ordered a bone-in ham for Dec. 21 pick-up where I would pay in-store.  I went through all of the steps to get my order in AND to get the $5 off coupon for ordering it for either Dec. 2st or 22nd. Of course when I go pick up ham no coupon was applied 😒. Since this was my 1st time getting ANYTHING there I wasn't sure of the price. Sticker shock is an understatement. I paid $81+ch. for that ham! If my daughter wasn't insisting on having a Christmas celebration (out of town for Thanksgiving) I guarantee you I would not have spent that much on meat! But the ham was good. I wish they would have cut it all the way to the bottom. It is a one and done for me....mainly for the price.

Went today, the line was crazy long but the staff was very friendly and professional. They definitely work well under pressure. Amazing turkey. Thank you

Picked up two hams for our church Thanksgiving carry in tomorrow. Lots of help, hams were right there and ready. A super place for great food!

They are currently located at the back and to the left in the strip mall. They have very good hams and they also sell turkey and sides. You can even get lunch there. The ham prices are probably the highest in town but they have an excellent reputation so if you want inexpensive ham you will need to go to Kroger or super Walmart.

Ham was cut wrong!! Completely destroyed Christmas dinner!!!

Wow!! Just WOW!! I have pulled away from Walmart over the last few years simply because of below standard customer service. I'll be honest with you, this Walmart still lacked manned checkout lanes BUT...I saw something that I have not seen since the 90s. I saw, with my own two eyes, two of the cashiers come to the edge of the aisles asking customers if they were ready to check out. I swear!! I have not seen this since they first became a Super Store.  This particular Walmart is different from its counterparts because it's inviting!! I was pleasantly surprised by how bright, roomy and clean it was. It looks as though it received a much needed overhaul and it looks great. Walmart, as a whole, has branched out into other brands...to include Reebok! Of course, each store sells according to the demographics of the area. This store is selling its aesthetics and it is working! Other stores should definitely follow suit. Even if I lived closer to another Walmart, I would definitely choose to drive to the one in Tuscaloosa 😁. Check out my pictures and if that isn't enough...go see for yourself!

For note: The last two videos were taken during a stop in Homewood. Snoop Dogg has a clothing line at Walmart!

It's obvious someone is paying attention to the Curbside Pickup. They spent money on a whole new set up. The setup is nice with far more Curbside Pickup spaces. But if you didn't spend money on hiring more people to get the orders pulled and brought out, that to me was a waste. Curbside Pickup is a growing business for Walmart, why not invest in the people to make it more efficient. Give the employees an incentive to get the orders pulled and brought out fast. Right now, it's costing Spark drivers money having to sit and wait.

All I have to say is, Sam Walton would be extremely disappointed. I've noticed they no longer have the vests that say "how may I help you". It's fitting too because the workers here have zero notion to help a soul. I don't feel up to typing what exactly has happened on our pasts visits, but worthless employees is the best way to describe our visits. And for those reasons, I'm out!!!

We might as well be getting paid to ring up our own groceries. Lines always full doesn't make sense for us to have to shop in the store plus have to ring everything up. Like do
anyone work anymore. I hate having to go to Wal-Mart...

I understand they just reorganized the store but to me it's chaotic! Then I attempted to use my Walmart+ account and checkout through the app. It declined all cards. As I was waiting for assistance, the lady walked past me numerous times and help others people who just walked up. When I finally got the screent to go away so I could check out, it rang items up twice which made it where I had to wait for assistance again. It was a $h!t show!

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