The Honey Baked Ham Company

I would like to commend the young man who was working the pre-paid line on Friday the 23rd. He was moving people through with a great attitude, was polite and so respectful! Thank you so much for a pleasant experience! For those of you waiting in line, I would recommend, if you can, pre-paying online. You can skip the line. Also, we hesitantly ordered 6 side dishes. I thought that warming them all up was going to be very difficult with different times/temperatures, but they all cooked at 375 for around 60 mins, some 70 mins, and they were delicious!

Order for a whole ham placed 1 week in advance of pickup. Call placed 2 hours before pickup & confirmed it was ready. When we arrived at the store we were told they had no order placed for us!!!! We ended up buying one off the shelf and are very dissatisfied with the whole experience as well as the product. I don't recommend this business and would say buyer beware!!!

Nothing beats a Honey Baked Ham. I went up to this store the day before I reserved a quarter ham. I went early to avoid the weather pending the next day. I waited an hour in line with plenty of other people. This is usual for this time of year, however, so I anticipated a wait. My only complaint is that no actual employee kept us updated on the progress of the line. Several people came out of the store saying things ranging from "They're out of ham" to "They won't have any ready for thirty minutes." I didn't notice the line slowing down, so I didn't pay attention to what people were saying. I made it to the counter and was able to get exactly what I needed in mere moments. The staff was very polite for being under such great duress. I enjoyed the holiday with my ham. Thanks to all for a great job!

I was there on Monday evening and no one was working. I walked in the back looking for anyone, I even called the number. I heard the phone ring and ring. Not sure what was up, but please make sure during business hours you have staff.

Waiting in a very long line to pick up the ham was ridiculous. I would think they would have hired extra help so that people doing have to wait out in the cold and rain. Also, they didn't have a whole boneless ham that I ordered ahead of time, so they gave me 2 half hams. Of course which cost me more. They definitely were not well prepared.