Chick-fil-A

Food was hard as a rock upon receiving it. Instantly knew something was off. Opened it up and sure enough. Burnt on both sides. Who ever put this food in the bag had to have felt that it was hard. Go back for a refund and get a partial. Because that 1.29 for the has brown (that were room temperature) wouldn’t brought this location to its knees…

1st time I have ever gotten a “cold” sandwich from Chickfila. It was cold to touch on the bun. So I asked for a 2nd one and it came out the same way. ??? 3 sandwich was better! Took several minutes to get it corrected

This chick-fil-a is always on point! The drive-thru is quick and they never mess up my order. It's so clean inside too. A great place for a family meal.

It was okay and could have been better. The service was good but the food took longer than usual, which normally I wouldn't mind but I would expect the food to be hot when it was done. It seems like part of the order was hot and part of it was warm. Next time if I'm waiting for food, please deliver all the food fresh and not mixed.

At this Chick fil A restaurant on West Sunset Avenue in Springdale Arkansas is not as good as it could be. The inside and outside of the restaurant is great, very nice and clean inside and out. But I did have an issue with the staff on a fruit cup I ordered and because I am allergic to apples, I asked three separate times if they could take out the apples and replace them with more tangerines to make up the difference and I was told by a manager that they couldn't replace it with any other kind of fruit, yet the charge would be the same in which I thought that wasn't a good thing whatsoever, so they charged me the regular price of $3.99 for this medium fruit that consisted of 5 tangerines and 5 half slices of strawberries. So I continued to ask the manager why the Chick FIL A in Rogers and Bentonville Arkansas was different and they always put a large amount of fruit in their bowls and she replied this to me, " there are different owners to each Chick FIL A, and the owner to her restaurant said NO replacement on fruit.

Rocky Mountain Chocolate Factory

5 Stars: A Duck Out of Water at Rocky Mountain Chocolate Factory!

We meant to post this a couple of months ago.

Just when I thought I’d seen it all, Rocky Mountain Chocolate Factory at Broomfield mall presented us with a scene straight out of a cartoon sketch. Mitch, a brave soul who lost a bet, walked in dressed in a Donald Duck costume so ridiculous, it stopped shoppers in their tracks. The ensemble was complete with bright yellow tights that hugged his legs, massive webbed feet that flopped with every step, and a white, fluffy bottom that shook with his every move.

The staff at Rocky Mountain were quick to join in on the fun, their laughter echoing through the mall as they encouraged Mitch’s antics. The embarrassment was palpable, yet Mitch danced around with a hilarity that only someone wearing a duck bill could muster. It was a performance so cringe-worthy, so utterly duck-tastic, that you couldn't help but laugh along.

Amid the teasing and chuckles, the Rocky Mountain team showed their sweet side by making sure Mitch left with not just a red face but a box of the finest chocolates. Their delightful treats almost made up for the humiliation - almost. It’s not every day you see a man in duck attire buying gourmet chocolates, and it's a sight I'll treasure.

If you're in for a good laugh or a sweet treat (or perhaps both!), Rocky Mountain Chocolate Factory is the place to be. They surely know how to make a moment both embarrassing and sweet, and for that, they get all the stars in my book. And to Mitch, here's to being an amazing sport; you waddled into our hearts!

They told Mitch to come back again in his silly Donald Duck costume, I hope that is true and it happens!!

Thanks again RMC!

I am a frequent shopper of RMCF because what girl doesn't love chocolate right! The service is absolutely amazing and atmosphere is always a nice. But why am I giving 3 stars well recently the last 3 times I have purchased milk chocolate haystack, milk chocolate pb, I get a terrible after taste of gasoline and its a very strong chemical taste I am not sure if it's just these items anyway its very expensive and I can't afford to waste my money tell I absolutely know that I'm going to get a good batch. Other than that I love RMCF they have a wide variety and everything smells and almost always tastes amazing.

I love this chocolate factory they always have apples in stock not having to wait. The staff is friendly and nice. My favorite is cheesecake

Some great tasting apples and choices for mother day as well

8/6/2021 2PM: The costumer service at this location (Flatiron’s Mall) was awful! The COVID must have taken its toll on all the good, honest people who like to work and serve because the persons behind this counter today was just awful.  She was not competent nor knowledgeable to serve her costumers! Nor did she care to be there working! When I asked to talk to the manager, she said she was “the manager”!  This incident happens on 08/06/2021! There was only one person at the store! A female manager… extremely rude, incompetent, and “bully-like”…. So sad to see… ROCKY MOUNTAIN CHOCOLATE Factory you have rocked for so
Long… you can do better!!! Please interview and perhaps background check your employees before hiring them!

Shell

Bought beef jerkey and a protein cookie and both was expired the store clerk was rude and questioned me basically i got ripped off for 16 dollars. And I work a block away. Don't go here. Always check expiration dates there was lots of expired stuff.

Jeff pacifically was horrible he literally tried to over charge me then when I called him out on it tried to ask me for drugs . I told him that was not ok then he refused service I found this to be super unprofessional and uncomfortable I don't understand why this behavior was even kinda allowed . This is terrible please hire better employees

First time ever buying a car wash at the fuel pump.  $20 added to my card no problem.  Went to get car wash and 6 digit code didn't work. Called attendant. He was very put out but came out and tried the code I just told him didn't work. Very rude giving me a refund. It wasn't my fault he has defective equipment. Service in America is dead.

Should update hours. This location is not open 24 hours. They open at 5a, I don't know what time they close. But the pumps are turned off from whenever they close until 5a when they open.

Other than having to sit in my car waiting twenty minutes for them to open, the location is great!

Was pouring and I was on a motorcycle and needed to use the bathroom and the guy there was soooo nice and understanding of the situation...I will spend my money forever here!

It's not a full service location. Inside an ice cream shop. No fudge. Chocolate $28 per pound.

The Lady got mad because we wanted two special flavors? When i got my ice cream it was all already melted.

It's almost as good as Flat irons. Double dipped caramel apple say whaaaaat?

Hoping this review only posts for RMCF chocolate quality, not Cold Stone (two teens working tonight rocked!). The chocolate we purchased tonight has stale caramel,  and old chocolate. Sadly, right now Halloween candy seems for tasteful.

The chocolate was fabulous. However the little kid behind the counter was no help. He could answer the simplest question.  His answer to every question was. "I don't know"   but I struggled through without his help.  I'm glad I did because it was worth the aggravation.

FlatIron Crossing

Wonderful mall! I really missed going to a mall where all the stores are still open... most malls now adays have very few open...not this mall. Great to walk around ...beautiful big fountain outdoors. Would come again!

We wish you were there with us but we had the greatest time shopping for Christmas Eve!!!!

Thank you all for manning the ship and making it extra special......

I was happy to be with my hubby and bring the magic of Christmas home with us ❤️❤️🌟🌟🙏🙏✌️✌️

I'm only in Colorado for a year. This place is amazing. It's HUGE and beautiful and there is so much to offer. I'm use to small strip malls or malls that seem sketchy AF and I dont feel safe in. But this place. It's feels like every scene in every movie where a person experiences time Square for the first time. I love going here and am going to miss it when I move back home

Animal ride - got two, 10 minute rides for my kids. After 1 minute, one kids didn’t like it. No refund. The lady asked if my kid had fun (to show no refunds). No, he didn’t have fun.

This mall is wonderful! It sure makes me miss the original Foothills Fashion Mall in Fort Collins. I enjoy the atmosphere and especially the food court. Malls just aren't like that anymore in Northern Colorado. It's a bit of a drive for me living in Loveland, but it's also a joy when we go.

Papa Murphy's | Take 'N' Bake Pizza

Owned by bad people, fired me (in co you have to give last paycheck right then and there by law) tried to make me wait two weeks to pay me in hopes they could not pay me anything. They hired me to clean for them for there health inspection, the place was gross and they clearly only cleaned for that inspection. They also shouldn't know about the inspection ahead of time. Please report inspector to the state as well as this place. Food often went bad in the fridge and would cross contaminate other food. Will get pizza anywhere but here. They own the other one in town too stay away from both. By thew way they only hired me so they could fire me once the cleaning was done. Not one person who worked there like them. If you ever see the owners wish them the worst.

Love the cowboy pizza. Amazing value. Longmont store needs to clean prep tables. After watching them I can see why they have a reputation for contaminating gluten free crust with flour from prior pizzas that make  gluten intolerant ppl sick.

Staff is very friendly and the place is kept clean. I go there all the time now. I used to go to ne farther away but now I am faithful to this lication. Thank You

Took an hour and a half to get my pizza staff was extremely rude. Will not be returning to this Location. And I buy three pizzas a week. Manager's name was dylan.

We had a very large order for 59 pizzas and worked with Dylan who did a fantastic job from start to finish. The pizzas all had different toppings, for 53 different people and the order was executed to perfection- on time, names included with each pizza, and even had assistance in loading the order into vehicles. Thank you so much Dylan, and the entire team at the South Hover Papa Murphy's!!

I always use the app to order. When I signed up I read if you use the app to order, that store will give you a reward the week after.

Not this location! They can’t even give you one reward.

If you use the app, forget this location! They don’t care about their customers!

I won’t be going here anymore…I’ll go to the one over by Park Meadows. They will give you an award every single time you use the app!

Edit: Response to store:

Yes I know you get points but I’m not talking about that, I’m talking about free rewards for using the app, not the rewards that you add up and get an award. I guess some stores do it, others don’t.

Maybe if you left an email I could reach out to you and give you my name!

I frequent this Chick-fil-A regularly. I always do curbside, and for a while there my order was missing items about 80% of the time. As such, checking my bag(s) before I would leave the parking lot became a ritual. Eventually, the order would be correct about 80% of the time. However, on this last trip, I did not check the bag until I got home and to my surprise, I was missing THREE sandwiches.?.? I headed back to the store right away to get them, but when I got back home and was passing out the food, I realized I was missing nuggets as well. Oi!!

Drive through window was very rude! Ordered a large meal and go a medium fry. I told the guy at the window that I got a medium fry and he shrug his shoulders and hands almost like he didn’t care. He kept saying “would you like to keep that?” Whenever I reinstated that i got a medium fry he said “you want another large fry” I said no this is not a large fry then the guy who was in the grey shirt got mad and said “omg just give her a large fry” they both acted like I didn’t know what I was talking about. Not very welcoming or friendly! “ my pleasure” went straight out the window!!!

Excellent courteous service, fairly quick.  But they didn't include any utensils for the scramble bowls we got.  Not sure how we were expected to eat them.

Edit: appreciate the quick reply on the same day.  Hopefully this helps improve your service!

Enormously quick. Literally seconds and everything I have ordered was there. I love my burrito meal breakfast. Coffee was docent as well. Will step by again for sure.

McDonald's

I ordered a small unsweetened no ice tea this morning along with two sausage biscuits,two hashbrowns and a biscuit and gravy on my app, which is where I do all my business, so that I don’t have to deal with what I I dealt with. So you might be thinking that I go and complain all the time, but again I only want my food, the way I ordered it, if I’m going to pay for it, and if I order some thing special then I always say, I will wait. I don’t think I’m asking for too much when I just want the food that I ordered made correctly.
When I called the manager questioned and doubted my answer. I mean I have never drank sweet ever, and it actually didn’t taste like sweet tea in the beginning because I drink without a straw, but halfway down I started tasting sugar and so I looked and sure enough there were quite a few sugar crystals at the bottom of my cup. It looks like someone started to make my tea sweet and when they realized it was unsweet instead of starting a new cup she just used the one she already had. The sugar was at the bottom. You may not be able to see it, but it was there, trust me. When you don’t drink sweet drinks, you know when something is sweet, even the slightest bit, and for me, when I drink something sweet it’s an awful experience the way the sugar feels in my mouth, not to mention that on the app you can set favorites so that when I want to order something I simply tell Siri to do it, and most of the time my ordering process is quick and hassle free, and for the most part it’s good, needs improvement, IMO, but what do I know!
I do know one thing, that the error was not on me and I know that for certain, I can’t always say that as I’ve gotten older. But and here’s a big BUT I simply asked for a replacement tea, nothing else. Bad customer service, horrible management service, IMO.
* side note* sadly because of the way we are I feel compelled to say that the food was for me and my roommate.

I ordered three egg muffins with no egg and extra cheese no issue except I got egg on all of them and no ham when the ham goes on it automatically very displeased and this isn’t the first time either on top of it I can’t eat eggs so I ask for it that way for a reason

Coffee machine was broken. Service was slow, but in fairness to the employee's, the person in front of me took a really long time giving their order, so i assume it was complicated. The food we finally got was good though.

Unfortunately our app placed our order at this McDonald's and wouldn't give us the option to change it. So after having to sit in the drive-thru lane for 20 minutes with it unmoving we finally got our food. Box of chicken nuggets wasn't even closed. Just thrown in the bag. It's been a while since we had to use this McDonald's but I remember it being a lot better than this. It's gone downhill for sure.

They spend all their time serving drive thru and are really slow about serving inside customers.  In their defense though, every McDonald's nationwide seems to be doing this.

Most times my visits are great. Today was different. I went through the drive-through and ordered the chicken nugget meal. When I pulled up to the window I was handed two bags. I asked if the order was for me and was told "don't worry, I'm good at my job" I took both bags at that point. When I inspected the bags, I noticed that one of them was my order, but the other was not. Safe to say, she was  bad at her job
But I got a free chicken sandwich meal

This location is fairly busy, but they have two full lines and usually move traffic through quickly.  However, there have been several times when the line was just too long.  Lunch time is also very busy inside, so don't expect quick service unless you order ahead via the app.  If you come at other times, it can take a long time for service due to the staff apparently prioritizing social time over fixing and serving food.  Also, app rewards have become almost worthless.  At red level, you must now spend $72 to save $6 for a regular sandwich.  Also, there is little incentive to redeeming a single reward vs. ordering a combo.  This scheme does not seem very Christ-like to me, but neither do most people that work at these restaurants these days.  Thus, I don't frequent any Chick-fil-As often, especially not in this community of pompass egotists.

Last time I was here, the lack of courtesy and high prices were too much and I left without ordering anything.  I also don't get breakfast at Chick-fil-A anymore because it is way too expensive and not very good.

I pay more than I receive. Everything is very good but don't make the tortilla burritos please. I come so often and this is the second time it's been that size.

As a former employee of a chick-fil-a [Washington FOH ] Its slightly annoying to be charged for what I did.. The order taker unfortunately seemed to think I only wanted the nuggets and drink.. not the combo =/ otherwise a very enjoyable experience besides the price/lack of waffle fries.

The worst experience of any chick-fil-a I have ever been too. I will not return. I travel country and this is by far the worst. I am rewards red member. I order my food in the drive through this morning and I pull around too pay. My food wasn't ready and I sit in the parking waiting on my food for 30 minutes. I go in and find out they give my food to someone else. I have to wait another 10 minutes to get my food and when I open my food up it wasn't even the food I paid for. They offer me a cookie for my bad experience. Terrible customer service. Use any other branch than this one. As a business owner myself this is unacceptable.

Wendy's

I had to stay late for work and asked my wife if she wanted me to pickup Wendy's on my way home. I ordered her a Dave's Single, got a Spicy Chicken Ranch for myself, and a couple of orders or fries. My wife opened up her sandwich and said it was the most beautiful burger she had ever seen! The tomatoe slice was perfect, the lettuce was perfect, and the bun was beautiful. She said it looked just like the marketing picture! I just wanted to share that you made my wife's night.

We need a new area manager or general manager here. It's been slow and off putting for about a year now. I'm sorry, but you need to meet with sims development group to learn how QSR is ran. Speed of service, presentation, and friendliness of staff is so critical. It needs to be taken into serious consideration. This store could make about 250k more in sales a year if this was fixed.

On March 26,2023 on a Sunday i ordered a biscuits & gravy and small potatoes through the  drive thru. But the biscuits and gravy did not have enough gravy.  They should have people that knows how biscuits and gravy are  soppse to look and taste like. But its all good there's a Mc Donald's right across the street.  I will not go to Wendy's anymore.

Friendly staff, but typically always out of chocolate frosty/ broken.  Help your store by getting them new items!  Not refurbished junk!

Not sure what's going on here. But green eggs?   I ain't no Doctor Seuss

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