Agência Itaú

Itaú

This bank has the worst service in the world, agents have to stand outside and face a huge queue just to answer a question, and at the end of the day the person faces this entire queue and spends hours standing and is unable to resolve their issue. problem, and a huge lack of disrespect for people.

I came to this agency for the first time. I saw so many reviews praising the service that I came to see if I had that luck! But unfortunately it wasn't like that for me. In the first hour of waiting, only TWO passwords were called. If someone arrived for PJ service, that person would pass in front of all the people who were already waiting (and it was a PF service table…). For a long time, two tables were empty and no attendant called anyone to be served... Total disregard for me and for so many elderly people who were already waiting. First and last time!

Good service in a few minutes I managed to open my checking account and leave with a card in hand.

So far I have nothing to complain about,
I will return to evaluate after three months,

🤝

I went to Itau to make a deposit and was informed that from today, June 29th, only those who were going to make the appointment could make a deposit at the cashier's office, now tell me that number for that appointment.
I'm a client of the agency, but I don't have a manager there
virtual only from Sao Paulo

Banco Itaú da Pedro Álvares Cabral, best known for being close to the Entroncamento fair, for my mother it is gratifying to receive this branch as it is close to her house, a 10.0 rating, everyone who works there is kind, patient and polite to all customers.

Banco Bradesco - Ag 2156 - Entroncamento

Number doesn't work, cell phone listed at the branch doesn't work either, terrible elderly service, I've been wanting to know if my card has arrived for 20 days, and I can't get service, I live far from the branch and I'm unable to use it.

Terrible attendance. Nobody knows who is the manager of nobody's account and their contacts are out of date. The agency's landline number does not answer. And the wait to solve anything, if you're lucky, solve it in this life.

I've tried calling and never got through...
But every time I went to the agency I was always attended to...
But in my opinion it continues to be a bank that always charges absurd fees....

It's been terrible, I'm in another state and I need to get in touch with my manager. I need to contact another Ag to try to get in touch with her.

There are two types of bank employees, those who don't try to solve it, they simply say "there's no way", and those who try to solve it and solve their problem, I met both types today!

Bradesco

Comfortable and beautiful, I had difficulty finding the entrance because the entrance is not "facing the street". Probably the most beautiful agency in the city, there were no queues.

Like all banks, queues, time-consuming service, what is valued is the building located in a historic house from the time when rubber was the main commodity in Belém. It is located in the city center on one of the main avenues of the capital of Pará.

Branch was closed and my account transferred to Bradesco on Av Generalíssimo

Regular banking service. Very crowded and long queues.

Bradesco Financiamentos

I am not an account holder at the Bank, but I would like to do a simulation for real estate credit. Both on WhatsApp and on the call, the virtual attendant never solves anything and never passes it on to the conventional attendant. I want to ask simple questions. I went to the agency and they couldn't do a simulation for non-account holders, they gave me a number to call, but the message is that this number does not exist. COMPLICATED

Banco Itaú - Agência 1573

Bad service, they don't prioritize people, they are there to work hours and receive, the only one who works is the guy with the passwords and the security guards, because otherwise to forget. I went to look for another bank

I was even quickly called to the cashier to withdraw foreign currency that I had SCHEDULED. The cashier asked to wait and started to serve another person who stayed at the cashier for 30 minutes while I stood there waiting. Why can't the other person wait? In the meantime, couldn't there have been some communication that would have left me an easy victim of the joke?
First and last time at this agency.

Needs a new outfit in attendance. The way it's better to close. Disrespect especially for the elderly.

I suggest expanding the space and increasing the number of employees, due to the high demand, and organizing the elderly by providing exclusive service for them outside of demand. The best time during this pandemic is from 11 am, and when it's not payday for retirees lol it's chaos, mercy. Other than that, there are good staff, great guys.

It really is an agency that is out of date, as it is always overcrowded, with a lack of education for the elderly and people who go there to pay basic bills. It's been like this for many years. Itaú needs a different look!

I only used the self-service service at the ATM. There was no queue and it was very calm, I was able to do what I needed very quickly. The agency is well located.

Terrible service!!!!!!
The gang already opens late, customers arrive before the bank opens to get faster service, but the attendants arrive late, 30/40 minutes after 10:00, we have to wait for them to be willing to turn on the computer, they answer the people with that mocking friendliness, full of ill will! Horrible!

We queue outside for hours and hours, there is no protection against rain or sun.

Can anyone tell me if this bank gives loans to me? They give me this address? Do they give loans to negative people?

If you are thinking about opening an account with Itau, avoid this agency, the first service is terrible, I have a salary account due to the company I work for, the two times I needed help I was attended to by a girl at the first service desk, the He didn't even say good afternoon to me, he didn't even look at me, he was super rude and didn't explain to me the reason for my problem. Avoid a headache, look for another agency.

Banco Itaú - Agência 1675

It is an agency that urgently needs efficient and fast service. The service is disorganized and takes a long time. It is a lack of respect and commitment to serving people who unfortunately need this José Bonifácio Itaú agency.

Terrible service, I came to the agency, they gave me my agency and a bill since I hadn't written it down, the app was blocked, they told me to go and resolve it at home, and the app says to go to the agency, it arrives here, it takes a long time to respond and it's terrible, they could have resolved it when I came ugh, I'm not at work. Lack of respect........

It's a bank branch like any other. However, you have to choose the best days to go there.
Because this is an agency that pays benefits to INSS retirees, there is a lot of movement at the beginning of the month.

Clean and organized agency, good security.

Terrible attendance!
Lots of people crowded, hot, it looks like a fair!

Banco Bradesco - Agência 2195

Terrible. I have had an account at agency 2195 for years. For years, the treatment and work of employees continues to be completely uncompromised with the agency/company for which they work.
Return grade 0.
Pay attention to any situation that the account holder needs to resolve note 1.
I don't understand if these workers are not supervised by supervision.
Today, Padre Eutíquio's agency in Belém/Pa doesn't even have a security door.
And no one answers all the phones (including those on the internet).

Terrible, place without working air conditioning and very time consuming service.

Quit if you can. Look for another banking institution if you have to open an account.
I am an account holder at Bradesco ag. 2195 since the 1990s (almost thirty years ago) and I am deeply disappointed with the current service provided by this agency.
There is a lack of professionalism on the part of the employees, or rather, the amateurism with which they are welcoming and serving customers, is depressing and revolting.
The lack of commitment is visible.
Empathy with customers does not exist.
See: Empty branch, 1:09 pm (according to my preferred password) - 5 people to be served (myself included) and 7 employees, with only 2 actually serving, the others either talking to each other or hiding behind the computer terminal monitors.
Yes: at 2:00 pm I was still waiting for my service.
I missed my next appointment.
Amazing!.. all I was looking for was just information that wouldn't take 2 minutes from the attendants and/or manager. If they were willing.
Therefore, the advice that I, as a Bradesco account holder for a long time, can give is RUN... there are banks that treat their account holders much better.

Horrible service, slow service, no respect for the elderly, worst possible banking experience.

The worst service you have in a bank... More than an hour of waiting per person to be served...

Banco Bradesco - Agência 5593

Agency closes early and no one answers the damn phone so you can resolve your issues. Besides, at Bradesco everything you need to go to the branch. I've already had to go to the agency 8 times and I'm going to go the 9th time. While at Itaú I never even set foot in my agency

Terrible service, total lack of respect for customers, combined several agencies into one and made it even worse.

Opening an account is wonderful! To assist, they do not respond to managers, much less to landline numbers!

Excellent professional qualified to work at the Bank

Fantastic agency, account opening staff are extremely polite and helpful

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