Banco Bradesco - Agência 2046

My mother broke both knees and I couldn't withdraw her money because of biometrics. When I explained the situation to the employee, he said that the bank couldn't do anything because I would have to have a power of attorney, even though I had the password. He spoke of sensitivity and empathy, as this is an elderly woman who is unable to do so. Let them think of solutions for atypical and urgent cases!

Do you want to spend 3 hours in the air conditioning? Just get a password and relax as they take too long to respond.

It's horrible how long it takes to respond

Bank is negligent towards the elderly, they arrive early to receive decent service and have to wait standing outside the branch, even those who have mobility problems, besides being ignored by bank employees and security guards, it would be very good review these behaviors as they are unacceptable with elderly clients!

Very good+more people are needed to help us, people are important, you know, you were called to work because there were a lot of people to deal with. A day ago, I had a lot of people behind me, I didn't tell them how important they were. We miss them all, Eduardo Pinto

bradesco

Banco Itaú - Agência 1580

Follows the standards of other agencies. We don't usually have such long queues. There are three ATMs that accept deposits. Refrigerated environment.

As always, several ATMs fail to deposit, it does not print the receipt

I still have nothing against Banco Itaú, but where is the Agency's statement regarding updates to its respective media outlets. I also try to call the number that appears in my search, and it says that the number does not exist. Lack of respect for customers who are residing in another city, "in this case me" and try to get in touch but can't!!

Modern agency, practical and fast service. With technology, it is very difficult to travel to the branch, only when necessary.

Banco Itaú - Agência 0040

I went with my grandmother to test my life, and the service from the girls at the table didn't take long, from entry to exit we were treated well, and they gave us the information we needed, I had a good experience so far.
I don't know about the other services.

Terrible. Terrible. Terrible... this ag. Itau doesn't even deserve to be called a bank branch.
Like all Itaus, the service provided to customers there is one of the worst in terms of banks in Brazil.
Although. It's no use complaining. Neither in person, nor through correspondence, nor on the Internet.
Itau is bankrupt.
Get your money out of that bank. There are others that are a little better, from other brands, of course.
I'm tired of complaining, I'm leaving. Do like me.
I'm warning you... you'll regret it later and it will be late.
It will be a bureaucracy.
But I don't deserve to be so mistreated. After all, it is our money that they survive on.

Good agency! Fast and differentiated service for customers.

I don't like opening too late, there are a lot of people waiting to serve

System down in 2019. Wanting to lie to the customer in this century, and there are professionals precisely to take care of it. Total incompetence. A trash

Banco Bradesco - Ag. 0487 - Marajó

Banco Bradesco Belem Central

Nice bank, friendly staff. They are usually super busy so expect to wait a bit. It’s usually less busy in the afternoon.

Alax is always friendly and helpful.

No one answers the exclusive's phone, they've changed managers 4 times in 5 years. How to loyalty? if every time I need to go there I have to deal with a different person. The account belongs to my 84-year-old mother, and an elderly person likes to trust the manager, who in their minds is like a doctor.

It's terrible because we've been trying to resolve the issue of a value for two weeks and they're dragging their feet anyway. Today we're here and the excuse is that the system is down, the manager is incompetent but I've already reported it for misappropriation of the value that I have to receive.
And it looks like I'm going to have to go to court and request compensation.

A terrible service, even the bank phone number they put on Google doesn't exist, and the other one they give you just need to die calling, call until you drop and no one answers.

Lousy service. Employees don't know what to do. Each one says something when you say what you went to do. All untrained and slow. I spent 1 hour until I was attended and they didn't know how to solve my problem. I arrived at another agency and I didn't spend 15 minutes and they didn't ask for anything they asked me there. Completely disoriented.

Banco Bradesco - Agência 1939

Excellent service, fast, calm and objective, as always.

Delayed service. The attendants take an average of an hour to serve each person. It's completely frustrating!

Extremely slow service, today I witnessed only 3 people being served and literally 1 hour. They must think that they are the only ones working and need to do something

Banco Itaú - Agência 1135

Horrible service, even now full of people outside in the sun, total disregard for their customers

Dear Good afternoon! Banco Itaú stopped meeting our needs, from the moment we stayed, in this hot sun at 12:29 pm. Just to enter the bank, there are elderly people, there are people who take advantage of their lunch break at work to solve their needs, and we simply have to deal with this type of situation. 01/04/23 and an Obs..... when you enter the screens don't work at the time of calls and voice, and there are elderly people who don't hear well... and everything takes much longer.......

Horrible bank, doesn't solve anything and there are still ATMs that steal your money and the manager doesn't solve it, don't make a deposit through them

It's a frequent situation here at this agency, always crowded and not enough staff to serve customers, something very sad.

Banco Bradesco - Agência 3109

My luck was that I had a calm day, as it is usually quite crowded.

Agency, comfortable, and with great service.

Very slow service you spend hours waiting in line to be served

Banco Itaú Personnalité - Agência 9653

I was attended to at the Itaú Personnalité agency, by Olga Márcia, who was very efficient in providing her service, the agency is to be congratulated.
Everyone was very receptive and the atmosphere was very pleasant.

Excellent agency. I thank the employee Dayana Moraes for her attention and empathy in the service, because despite all the problems we are going through, she serves with great politeness and joy. I recommend!

Unfortunately, in the middle of a pandemic, the phone does not have an option to speak with an attendant. And we pay fees to maintain an account. Honestly banks need to improve customer service.

Phone is just busy, impossible to try to reach Itaú DOCA.
All day trying to talk, not another number I have answers. This is bad.
I always get upset when I'm outside of Belém and try to talk to my agency.

terrible, in the middle of a pandemic, the agency here at boa ventura, doca, Para-belem, closed, completely, ATMs, even the personalité agency, everything closed causing crowds in other agencies

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