iShop Mixup Parque Las Antenas

I've been using Apple’s product for a very long time and never have I had a problem with a product thus far.
Fortunately, my first time in customer service at iShop and my experience was perfect.
I was welcome by a technician who greeted me right away and asked what my issue was.
He managed to do a proper diagnosis and fixed my computer even quicker than he promised.
Thankfully the quality of the work was top-notch, everything looked and felt like it came straight out of the box.
Most importantly all staff seemed really trustworthy and honest people
Luckily my MacBook Pro running efficiently.
Despite the fact my first experience was pretty good, the second one was really disappointing.
Sadly, the technician was so rude and arrogant even though the problem was the same, in less than five minutes he assisted me without giving me much explanation of what happened to my computer also said the repair would take  5 days or so, at the end it took 2 weeks.
When I came to pick up my item, it took a long time to help me, at the end another technician repaired my computer.

I just went to buy a tablet, I wanted to see the equipment and I grabbed one that was on display. A man from the staff literally pulled the tablet out of my hands and told me that I was using it to complete a contract. But super arrogant super rude. Then the one who makes a face at you all the time. 🙄 In the entire store there is a glasses guy who serves you very well and gives you information as he should, I always look for him to make my purchases. It's not the first time I buy from them and they look super rude and strange all the time, that's the last time I buy something from them in that store with terrible service.

They treated us very well. We went for a guarantee on the license plates that they put on the phone (in another branch) and they satisfactorily resolved our problem.

The guy who installed them for us (Iván) was always willing to ensure that we were satisfied with the result of the installation.

The staff is somewhat despotic, I saw some headphones, when I left them a man in a gray shirt came very rudely to accommodate them, even braying out of anger. I rearranged them again to see what was happening and another of the staff did it again.
The entire time I was there they saw me as quite strange.
I don't know if they hate their jobs because they're going bald hahaha

Bad attention. There is an almost dwarfish brunette girl who is quite arrogant and doesn't even know how to give information. I asked to speak to the manager and he couldn't resolve anything. Terrible service.

Suburbia

School of Rock

This is by far, the best music school you will ever find for your child. My daughter went here years ago, and loved it but her maturity level just wasn’t there to take it serious. We recently re-enrolled her and she is so happy. Deja, the manager actually remembered her from years ago. She is blossoming in her singing, and her coach Esther is pushing her to do more. If you’re looking for a safe and fun family musical environment for your child, this is it!!

First of all, the obvious... my child has learned to play not only her instrument but others and gained a vast musical appreciation. We LOVE the teachers and staff and their genuine care for my child and their musical growth. Besides that, playing as a BAND has boosted her confidence and she's made lots of new friends. School of Rock is her place to belong and feel awesome!

The kids benefit from their one on one lessons once a week and weekly group rehearsals as well. They learn from each other and learn to work together to overcome differences and put on a good show. The kids are so accepting of each other's personalities and each other's levels of experience, and it's just a great environment to foster friendship and acceptance. The staff members are super supportive and create a welcoming and fun atmosphere.  It's been a great experience for my teenager; would highly recommend it to any parent!!

This school have been AMAZING. From the time I spoke to Deja who booked a trial class, and walked me through the signing up process every step of the way. Then, the ease of speaking with whom I know him to be as Funyun.. my 4 year old, Kismet, has had the pleasure of working with Dean, Krystian and a few other drum instructors and they have all taught him something new and encouraged him to keep striving to be the best. They are very knowledgeable and understood his learning pattern for him to learn and enjoy class at the same time. Would definitely recommend!

I have been studying music for years with different schools and instructors, but here I have found the best way to learn and practice, all while playing songs from the beginning of the course

Good service. But some expensive clothes!.

The Home Depot Coapa Miramontes

I was given a delivery day, I waited all day only to find out my order was canceled because my cash payment at Home Depot could not be confirmed. I will be at Home Depot first thing tomorrow morning with my receipt in hand, and have them explain how my payment in cash could not be confirmed.

Was a quick purchase due the staff served assisting me faster. Good prices some items more cheaper than US

All the staff very helpfully, all my questions were answered. The girl in electrical department very nicely person. I will return soon

Great DIY store in the city. You can find just about everything you'll need for that project you are planning.
It's is large inside and well laid out. If you are from the USA then you will feel right at home. If you are from the UK then think of a cross between Wicks and Homebase.

It was a good visit ..at first I had to wait to be attended by the clerk but after that the guy was very helpful and got for me the delivery  charge free ...

About as good as any USA based store, with both locsl and imported brands. Do not expect dame customer sevice here. Associates are disengaged.

I like a lot Suburbia because you can find a lot of variety in clothesline and shoes. You can get good offers if you are student of UNAM. Go now and have great clothes to use in this winter parties.

Nice shop inside of Gran sur plaza. You can find a great variety of casual clothes for a competitive price.

Nice clothes and people helpimg to find your clothesline

The Home Depot Coapa Del Hueso

Very spacious, well stocked and really big. Just about everything you will need.

Good service. Spacious store as well as parking lot.

It's a good place to get anything you need to fix your house and garden

Great place to do your hardware shopping.

ISHOPMIXUP

Store with high-end products, there are electronics, cell phones, video games, music and more.
High prices.
Many clerks where part of their protocol is to put themselves at your service, but it is so insistent that it can seem like supervision or harassment.
If they don't have what you're looking for, they can get it for you.

Horrible experience in technical support, I went because I wanted to make the warranty valid on my AirPods and they put many obstacles in front of me, saying that it was no longer valid and inventing things just so they wouldn't accept it and wanting to charge for everything, apart from being arrogant, rude and little empathetic. I went directly to the AppleStore and they validated the warranty without any problem and without so much invention that they told me! Don't waste your time in this store, the experience is horrible!

The repair service is terrible, I had an Apple Watch because it didn't turn on, tell the person who attended what and c I had tried with another charger and reboot fan and he didn't react to what he replied that what they would do would be to open it, give it maintenance and determine why. It didn't turn on... when I sent the diagnosis it only says that they tried a forced restart and when they were not reluctant it was determined that it was of no use, charging them $1000 pesos to do something that they had already told them had been tried and without doing what they promised to do

Terrible, they charged me for the diagnosis and obviously the repair (in total 1,700) it takes more than 24 hours of the delivery time and until I mark they tell me that my computer needs a part for 19,000 pesos and if that doesn't leave another for 13,000 pesos So why did they charge me for repairs and things I didn't need?

iShop

Good place to buy Apple related gadgets. The staff is really helpful and the technical services for your devices is great.

Very good customer service, well assorted store

newly
NEW
Terrible service and terrible branch, I made an order for my iPhone 15 pro
Max since Sep., they would mark you and send you an email when your team arrived at the branch, which never happened and when I decided to go and ask last Saturday (because for me 2 months had already been quite a long time) I was super relieved of my shame. They said, oh, yes, it's already here, we'll probably dial you and send you an email and you didn't check it. Obviously, I told them that never happened. I showed them my email and told them to check their call history and they actually never dialed. Obviously I had not backed up my iPhone so I told him I would return the next day, my backup took too long so I was able to go to the branch on Monday because I was worried that I would lose it, so to ask for help because I was very worried. to make my backup, when I arrived I met a girl (I don't remember her name) but she was really super friendly and helped me a lot, but the guy/girl who was at that time as “manager” was super rude and had a terrible attitude and he never wanted to solve it, the next day my boyfriend showed up to make the change and they never wanted to give it to him, I had to go get him and they told me right away that they had to charge me $17,000 thousand pesos to be able to give me the cell phone (something which they never told me) which is why they don't have the card and leave mine, the reason is that they tell me we can charge any credit card even if it is not yours, just don't mention that you are not the owner and that's it, that is That was what bothered me the most because how easily can they tell you that and trust that you are swiping your card at a secure establishment? Yes, I went back and forth a lot and I preferred to cancel my purchase there and make it better at Perisur.

THE WORST ISHOP!!!!

I went to make the warranty on my 3rd generation AirPods valid, the technician who helped me seemed like he was doing me a favor because since I arrived he treated me with a face, when I opened the box of my AirPods I threw them away without taking the slightest care or delicacy with the equipment, he told me that they were going to check them and if they needed repair they would proceed to warranty and that if their diagnosis did not show any problem they would charge me $500 for the service... I have been using Apple products for quite a few years now so I The few times I used a warranty for said product, they had never mentioned paying $$$$ for any service. It is illogical that they want to charge you when your product has a current warranty... I told the technician that I was not going to pay even a single peso because my AirPods have a warranty so he started to have a rude attitude and I decided it was better to leave this store... BEWARE!! Reading other people's opinions about this branch, they also complained about the $$$ charge for the diagnosis (service) for their products with a current warranty. Personally, I have a feeling that this store has its scams or illegal ways of scamming people for their benefit. own benefit… I asked to speak to the manager and when I told him about the situation he did not care, saying only “an apology” without wanting to make the slightest effort to solve things…

That same day I went to ISHOP DE PERISUR and the treatment had nothing to do with Ishop at Coapa galleries, the Perisur staff was very friendly and so were the technicians, I did not mention my experience at Coapa galleries because I wanted to see if they would apply the same to me, Well, what do you think... at no time did they mention to me the happy payment for the diagnosis (service) and without problems they agreed to repair my AirPods, be careful with these guys from Ishop galleries Coapa because apparently they seek to scam people for their own benefit...

Excellent service from the technician, he was very transparent in changing the software on my cell phone and also guided me step by step on the probabilities of repair, what the process and cost would be. The problem was resolved in less than an hour and everything was really great. Highly recommended :D
Thank you so much

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