iShop Mixup Parque Tezontle

Terrible attention from the workers, there was a girl who, as soon as you ask her something, already looks bad at you, they are despots and seriously make you want to buy online or visit another store.
I went to get help because my new device was not updated correctly and would not let me transfer data and because of their attention I decided to go to another branch.
Bad attention.
Avoid going to this store seriously!
I wish I could give it less than 10 stars in its rating...

I have read many negative comments and it seems to work and changes were made to the store. I had to go twice to validate an AppleCare for an iPad.

From the moment you enter the store, there are about 3 people waiting at the door and whoever assisted me spoke to me politely and knew how to direct me to validate my guarantee.

The technical service staff attended to me quickly and was quite clear throughout the process, very good for that part.

the second visit was a bit different, this time there were 5 people at the entrance and I guess why there weren't many people, they were relaxing and got a bit annoyed that I had interrupted them. Although they still maintained their professionalism, their attitude dropped a few points, since the staff that was on duty looked tired and did not want to attend.

Again, the technical support staff took good care of me, they showed me my repaired iPad and they showed me that everything was fine. Good at this point.

Now to go I looked for a cover so that it would not break again and the saleswoman simply told me in a curt tone that they did not have it. Depending on the seller you see will be the attention he will give you.

Terrible service, it smells like rat urine, the seller says he doesn't have an iPhone and has no idea about the waiting list but what's wrong is that he tells you "there is no date, they may NOT supply us with an iPhone anymore" hahaha brother that's what it is your store I would be worried about becoming unemployed. I bought better at Perisur

One of the worst things I have seen in stores (supposedly top quality) according to them, their employees have the worst illness that a Mexican can have and I tell you this with great sadness.
They have septum disease, they get on one and get dizzy.

They make you wait by giving themselves an importance that is very difficult to understand...

Suburbia Plaza Oriente

Cheap clothes. One more regular store, one curious thing is that here you can pay clothes, electronics, shoes (even a gift card) or all what the store offer with your grosery vouchers

Its a big store and you'll find most (and even more) of the things you find in any suburbia.

It's like the other ones but it's hard to find an employee to help you in week days

ishop

I would give them 0 stars if that were possible, it is a place where the salespeople are arrogant and know nothing about customer service. I asked for their support in reprinting a purchase receipt and it took them over a week and they did not send it to me as requested. Very good product, but due to the terrible service I will not return to that branch at least.

If you want to wait 10 minutes standing without a “salesperson” offering you help and without being allowed to enter the store, this is your place.
Regrettable attention, I'm going to spend my pesos in another store that offers a better customer experience.

Terrible service. The price of the iPad mini was X and they overcharged me 1,000. They kept me waiting 20 minutes to refund. They refunded it to my card and I told them I would be back in an hour. I came back and they had already taken down the price sign and supposedly already sold the iPad Mini. Obviously the sign with the price was not updated and they wanted to string me a thousand more pesos. The excuse when it came to returning was that they asked them from Santa Fé for that iPad.

Never dial because they answer and hang up on you because they are too lazy to answer you and then they say that the call does not come in but you being there you can see how they do it

Suburbia

This is an old store but is well conserved.

The Home Depot Iztapalapa

Fair prices and good costumer service in general.

First time in a home depot that I found what I need and the help was excellent.

You can find almost everything you need buddy it's a little bit more expensive

Nowadays is so crowded because of the pandemic

A must visit for everyone. Very good plaza.

In a store with inexpensive items and clothing, your visitor is offered a departmental 💳 card where they tell you that they give it to you in a few minutes, which of course takes 2 hours or a little more, it took me 2:35; Along with that card that is supposedly free, they include an insurance that you must buy and you spend at least an hour to cancel it. It is important to highlight that the treatment of the boys is friendly, it is only necessary to speak with the truth regarding the time and conditions of the card that will apparently be used for discounts but there are several credentials that offer you a discount when being a carrier, it is important to ask at the cashier or try to pass your credential to apply the discount.

It is a highly recommended place to look for clothes at reasonable prices.
Excellent facilities and the staff is very attentive.
I recommend it.

Everything is there and very good attention from the staff 🙂

The place is very nice. I liked the things they sell but they are a bit expensive.

The Home Depot

I bought a 300 pieces tool set few months ago, one of them got broken, I took it to the store and they  applied the warranty, I got a new piece quick and easy.

Great place to shop, and the customer service area is really nice and responsive. However, the dependants in the painting section are lazy and unhelpful. They prefer to stare at the clients bodies than look them in the face, listen to them and help. Major stain in an otherwise good business.

I like this store, because Ifind many items for my home, and the crew,it's cool

What I really love is that the store is pet friendly, and I like going to shipping whit my wife and pet, I recommended.

Good store where you can find many things to improve your house

The Home Depot Santa Fe

I ordered flooring on September 22, and was given a delivery date on September 26, which was yesterday. I hired a worker to install the flooring, and he arrived Monday. We waited all day yesterday, and I finally after a lot of difficulty managed to get someone from Entregas on the phone. He said that it wouldn't be delivered until tomorrow before 4:00 pm in spite of the documented delivery date. I asked to speak to the manager who was unable to explain why Home Depot failed to contact me to advise me that that they wouldn't honor the delivery date. He did offer to refund the cost of the delivery, but that in no way makes up for my time lost in waiting or for the cost of my worker. Home Depot proved to be unreliable, unorganized, and lacking a sense of customer service as they didn’t even call me to let me know that delivery would be delayed. I am tremendously disappointed in Home Depot, and won't rely on them again.

Just fine where looking for some cordless tools that they have on special but as usual not available at the store.

Because the pandemic they have lack of products. However they said they receive constant backorders fullfilled

Sorry
This store don't have a real customer servíce

This store doesn't have customer service.

O'Reilly Auto Parts

I was told by an employee that they'd be happy to install a new battery if I buy it there. The employee looked under my hood and confirmed that they could do it. I went back the next day and was told to go somewhere else to have it installed. Great customer service.

Never have any problems here. I appreciate the points $. Easy returns and warranty

Great place, great selection and knowledgeable counter staff!

Called for a water pump and serpentine belt and they had both in stocks. They were very nice and helpful I'll go there again

Always a great experience. I can always find what I need because the employees are all friendly and knowledgeable. Plus, the store layout is always clean and organized.

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