Chatham Collision Repair Inc

Chatham Collision really did an EXCEPTIONAL job of walking of walking us through the aftermath of the May7, 2023 hails storms! We felt pretty underwhelmed with our insurance claim experience, but Chatham Collision assured us everything would be ok. They handled the supplemental claim issue and our car is good as new. We are very pleased and would HIGHLY recommend Chatham Collision to everyone

We have always gone to Chatham Collision for all of our repair work and never disappointed.  They do an excellent job!  Here are before and after photos.  Our repair order number is 17477

Every time I need auto body work done, I head on over to Chatham collision because everybody is so great and caring. This reflects in their customer service and actual service on my car. Although I live in a different state the majority of the year and could have gotten my car fixed earlier, I knew I didn't want anybody else working on my car besides Chatham collision. Thanks again!
RO #17603

Chatham Collision did a fantastic job on my car after the Great Hail Storm of 2023. They had it done in the time they quoted, and I was definitely impressed by how clean my car was when I got it back! Highly recommend. RO# 18206

Nearly two years ago, Chatham Collision did a minor touch-up repair for me and—despite my numerous offers of payment—refused to charge me for it (I had the touch-up paint). Their only request was that I give them a try if I had any future auto body service needs. So, when one of our vehicles was damaged in a recent hail storm, I gave them a call. Chatham Collision did not disappoint. They did an outstanding job on the repairs, and the customer service throughout the entire process was exceptional (RO# 17948). Great family business; highly recommended.

D's Auto Glass

One stop, same day service to install a new windshield and calibrate the camera for the lane departure warning, etc.  on our 2020 Mitsubishi Outlander.  Also had a rock chip repair in less than an hour on the windshield of our other vehicle.  Very knowledgeable.  Prompt, friendly service on both appointments.  Called us when the vehicles were ready to pick up.

Driver backed into my car hitting it at gas station, parked it while still in contact with my front bumper, and said it was my fault due to where my car was parked, refused to move it. Called to report to his boss, same guy answered and still was no help.

D's Auto Glass in Forest Lake is the best!! I had an appointment but had to cancel because of Covid so instead he came and picked up our truck, left his van, finished the job at his shop, came back with our truck and dealt with the insurance!! Can't say enough nice things about Darius!!! So happy and grateful! We are now forever clients!! Made being sick so much less stressful! Thank you so so much!

D's Auto Glass got me in quick to fix my cracked windshield. They were both friendly and professional. They even assisted in making the claim with my insurance provider. I couldn't be happier with the service from this great local business.

Outstanding customer service and quality installation of new windshield. They took care of all insurance iinteractions. Highly recommend D's.

RNR Tire Express Lubbock

John was very helpful in getting new tires on to my Toyota. It took one hour to do all four tires. Service was good 👍.  Get as good service as Discount tire. In fact, it's better service. You get a lot better offer on the tires.

I had a nail in my tire. They were able to fix it very easily and very quickly and at a good price.  Totally better than texas tires.  The lady at the front desk was nice.

These guys are the epitome of great customer service! In and out in less than 30 minutes for a flat tire. Got all my tires level and aired up together and I’m riding like a brand new car. Thank you guys for the great experience.

Great place. Will be back for future tire needs. Wait time was a little long but still impressive considering only 2 guys in the shop at the time. Caught them a little before closing and they helped me out. Asst GM Gabriel was very helpful and kind customer service.

R&R tire is best place to get your tire n wheels in the Lubbock area. I been with them for a couple of months and i recently got sick to where I lost my job and was not able work. I called Simon and told him of what I was going through. He then told me to just pay what I could effort until I was able to get back on my feet. I highly recommend R&R for all your tire and wheels.

Hot Springs Body Shop

Took both our vehicles to Edgar and his crew in a last ditch effort to save them from insurance confiscation after very severe hail damage. (Little Fir 2023) His quote was reasonable and they were accommodating in working with us to repair one at a time which took quite awhile.  Edgar was direct, fair and honest in communicating what was happening during the process.  Extremely pleased with the results with repaired areas nearly identical to original.  A willingness to address concerns and ensure quality work gets this firm a 5 star performance from me.

I don’t usually leave google reviews but I absolutely had to for this business. I’ve gone here a few times to get my Toyota Avalon fixed up and every time I do the service is fast, the employees are so kind, and they don’t try to overcharge you. I call ahead to make sure they’re not too busy and if they happen to be they fit me in asap the next day or so.  If you are looking for a local place to take your car I would highly recommend coming here.

My car was damaged during a hail storm. It had many dents and some were very deep and large. I took it to Hot Springs Body Shop. When I picked it up, the dents were all gone and my car looked great! Everyone that knew the damage my car had are amazed at the repair they did.
I highly recommend them for any body repair.

There was a lot of damage done to the front end of my car. The staff at Hot Springs Auto body was very helpful. They made me feel great about my decision to use them to get my car fixed. Helped get the best deal on parts and made sure everything was fixed correctly. My car looks great and drives great. They were great about keeping me informed on the progress of my car and updated on when it would be finished. There were very particular making sure everything was perfect. I am very happy with job they did repairing my car.

I am very pleased with the service and overall experience that I received at Hot Springs Body Shop. Edgar and Ashley are both very professional and do an outstanding job. I would highly recommend this business to anyone involved in an accident. They completed the job in a timely fashion and absolutely you cannot tell that the car was ever involved in a wreck. You should use this business and recommend them to all of your friends! By the way their prices are very reasonable compared to other body shops in town which does not hurt either.

Hermans Garage and Body Shop

After years of loyalty, they have recently failed to repair our car. After multiple chances of letting them try to fix a recurring problem that they have told us was "fixed" but, then it would go bad again after a month's time. While using a loaner car, as the aforementioned car was being repaired by another shop since Hermans could not fix the problem that they had told us was fixed, an employee wrecked another customers car into our loaner while backing out of the garage. They are currently lying to insurance about the claim as well saying we are at fault. Please don't go here the workers are incompetent and the owner is deceitful.

Herman's garage is a great place to get work done on your vehicle and friendly environment!!!

Took my 01 Yukon there to have it diagnosed was told it was the transfer case so I purchased on for a buddy for $150 took it to Dave at Herman's next day he says it not the transfer case it's your transmission so I then spend another $600 on the transmission he has my car two weeks and then I pick it up and it's shifting hard I called to let him know he said that the computer needs to relearn the new transmission I left it at that then about a week later I'm driving down the interstate and my transmission line comes off sprays fluid everywhere I then have it towed back to Herman's he then tells me it's not his fault and I will need to pay an additional $160 to get the line put on and And more fluid so I pay it fast forward to now my transmission is shot and I'm now paying someone to rebuild it took it out only to realize it's not even the transmission I bought and took to Herman's it's a junk yard one with yellow junk yard markings and mechanic says that the line Dave replaced is still leaking and bolts are missing and the job was not done correctly I contacted Dave at Herman's garage to talk about these issues he was extremely rude to me and call me a liar and said it was not his problem and then hung up the phone on me please don't take you vehicle to Herman's they are crooked and do horrible work and do not stand behind their work

Herman is still in there working 30 years after most people have retired. He is a legend and the work the guys do there is second to none.

They did a great job and did it in a timely manner. Definitely worth what I paid and will use their services again if needed.

Midas

They were amazing and didn't charge me for a small fix that was needed. Will definitely continue going there from now on and will be recommending to others. Thank you Midas team!!

They do a very good job every time I take both cars for checkups.

Did great job repairing my leaking exhaust flange. Had me in and back on the road in an hour. Good price. Nice people. I will return with future business. I highly recommend.

Friendly and knowledgeable staff!
Extremely service oriented and willing to work with you to fix your problems.
Could not recommend this place more!

Had a wheel speed sensor replaced . Didn't fix the issue and was told it may take cycling truck on and off 200 to 600 times to relearn, which is insane. Dealer said should be instant after replacement. They didn't seem to care they got their money and sent me out the door.

I recently had my 2019 Nissan Murano serviced here because I wanted to ensure that the items that needed addressing, according to my local dealership (transmission, coolant, brake fluid flush, and rear brake pads), were indeed needed. From the moment I made the appointment to when I had my service done, I found the staff to be highly knowledgeable, friendly, and explanatory. The service staff took my service recommendations from my dealership and compared them to my factory maintenance schedule. Not every recommendation noted from the dealership was needed at my current millage. The service staff took the extra step and even showed me the condition of my brake pads in person. Since the overall cost was a concern, they even explained what could and could not wait, provided me with a thorough repair estimate, and even gave me a coupon to help. The Midas team in Springfield has earned my business from now on.

These guys are wonderful. I enjoy their service especially the detailed car check/inspection done on every visit and the quick service response. I also need to add that I liked the way their front desk agent attend to me.

It's MIDAS or nothing.

Adlai
Stevenson, Springfield, Illinois MIDAS crew is the best.

Keep it up guys!!

My Jeep has been having problems for a long time. I paid a lot of money to the dealer and it didn't go away. I found Midas open on Saturday after school so I stopped by. My Jeep has healed perfectly. I appreciate their kindness and skill. I recommend this shop if you are in Springfield.😊

Aaron and his crew went out of their way to help us.  Locating us a correct size replacement tire, picking it up and having it ready fajen we arrived. Service was quick, staff was friendly and fast.

This was my first time visiting a Midas shop and it’s going to be my go to now for sure! The service was awesome, I loved how they were able to show me pictures of the faulty parts and explained what each part did and how it was supposed to look. Everyone was super friendly and they gave me a great price and I hardly had to wait that long. Highly recommend!

By-pass Auto Body & 24 Hour Towing

This journey all began a year ago with a local dealership. Fighting tooth and nail to get repairs done to a vehicle that happened before we took possession of it. After 11 Mos the dealership finally agreed to fix it...the "cheapest way possible".
Nope. Needless to say, we were not real happy about how the repairs how turned out.
However...after meeting with the owner and pointing out what we were seeing, he agreed it shouldn't have been done that way.
After less than a day, the repairs were made, mistakes were fixed and our new car looks just like a new car all over again.
By-Pass handled this like a boss and is an example of how a business owner should handle any mistakes and make sure the customer is a returning one....well let's hope we don't need auto body repairs done anytime in the near future, but if so it'll be through them.
Thank you again for making this situation as smooth as possible.

They did a tow for me. It was through my Insurance so they picked up the job. My allstate app was not updating me so I called the shop. The lady that answered vented to me about how I did not have a correct contact number...my number listed is correct..and how the shop it was being towed to didn't want to accept it so it was a total hassle for her and went on and on about how terrible it was..completely out of my control.  Worst customer service..she was soo rude.

The lady who answered the phone was rude...wonder if it's the same lady mentioned in previous reviews?? She needs to take her rude funky attitude somewhere else...By-pass you need to get rid of her!!! Not to mention that a long time regular customer refereed your business to me... customer service is definitely not the same anymore!!!

Allstate gave me this company as an option, so I went in to get an estimate. The guy who was helping me said that they couldn't get me in until the end of June. I told him to go ahead and add me to the calendar, but I was going to call Allstate to see if I can contact a different company to see if I can get serviced sooner. I went into the office to verify the details with the front desk clerk, and she told me that she would not order the parts until I call back to confirm my appointment with them, which I totally understood. I got a call today from her confirming my appointment for June 26th. I told her to scratch me off the calendar because I went to a different company. She got irate with me and said they already ordered $4k in parts and that it would have been good if I called them to let them know. I tried to remind her what she said to me but she hung up. Very disrespectful and rude. So I call back toto explain what she said, and a man answered the phone. He was just as rude as she was and wouldn't listen to what I had to say. It's amazing that some companies don't believe in great customer service any longer. The worst thing is, my 16 year old daughtrt heard the entire conversation. Don't waste your time or your money.

So disrespectful. I am in the car with my dad and he received a call from your company. Your company ordered parts when your company said my dad had to call back to confirm. My dad already had another place so he didn’t call back. Your company called back today and my dad told the secretary of the company to scratch him off the list since it’s gonna take 4-5 months to get his truck repaired. The secretary started being rude and hung up on him.

I want to send happy holidays out to the entire team at Midas. They helped me out when. I really needed it. I came in and my car has a fuel gauge issue so it had run out of fuel and they were kind enough to go and get fuel from a nearby gas station come back and get my car up and running for me. I have other issues wrong with my vehicle and I’m going to bring it back and have Dennis and the team look at it and get me going 100%.
Great customer service. What a professional team when you need them they are there for you.

Good experience here. The workers treated me Nice. And didn’t act like I was an idiot because I’m younger.   I was going to pay for a service I thought the car needed. But they told me it didn’t need it yet. I liked the honesty! Also they inspected the car for any issues.  I enjoyed coming here. The service for what I needed( new belts and filters and oil change) took around 2 hours. I will definitely be back.  Best part is they don’t push you to buy things you may not need.

These guys are great! They’re honest, and do what they can to help with any savings offers available. As a woman, I have complete trust that when I walk into the Glen location, I won’t be taken advantage of with unnecessary repairs or up charges. The manager Dennis is very helpful and professional.

Excellent service and very reasonably priced! Everyone there is very nice. Definitely would recommend. I will definitely take my car there again!

Would go here again. Honest and knowledgeable. Did a good inspection and explained what they recommended (minor issue) and didn't try to make it seem urgent. I then checked behind them just because some mechanics will lie.. or embellish and it was as they said. Also very quick. Price a little high, but I guess you get what you pay for. Very satisfied.

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