After years of loyalty, they have recently failed to repair our car. After multiple chances of letting them try to fix a recurring problem that they have told us was "fixed" but, then it would go bad again after a month's time. While using a loaner car, as the aforementioned car was being repaired by another shop since Hermans could not fix the problem that they had told us was fixed, an employee wrecked another customers car into our loaner while backing out of the garage. They are currently lying to insurance about the claim as well saying we are at fault. Please don't go here the workers are incompetent and the owner is deceitful.
Took my 01 Yukon there to have it diagnosed was told it was the transfer case so I purchased on for a buddy for $150 took it to Dave at Herman's next day he says it not the transfer case it's your transmission so I then spend another $600 on the transmission he has my car two weeks and then I pick it up and it's shifting hard I called to let him know he said that the computer needs to relearn the new transmission I left it at that then about a week later I'm driving down the interstate and my transmission line comes off sprays fluid everywhere I then have it towed back to Herman's he then tells me it's not his fault and I will need to pay an additional $160 to get the line put on and And more fluid so I pay it fast forward to now my transmission is shot and I'm now paying someone to rebuild it took it out only to realize it's not even the transmission I bought and took to Herman's it's a junk yard one with yellow junk yard markings and mechanic says that the line Dave replaced is still leaking and bolts are missing and the job was not done correctly I contacted Dave at Herman's garage to talk about these issues he was extremely rude to me and call me a liar and said it was not his problem and then hung up the phone on me please don't take you vehicle to Herman's they are crooked and do horrible work and do not stand behind their work
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After years of loyalty, they have recently failed to repair our car. After multiple chances of letting them try to fix a recurring problem that they have told us was "fixed" but, then it would go bad again after a month's time. While using a loaner car, as the aforementioned car was being repaired by another shop since Hermans could not fix the problem that they had told us was fixed, an employee wrecked another customers car into our loaner while backing out of the garage. They are currently lying to insurance about the claim as well saying we are at fault. Please don't go here the workers are incompetent and the owner is deceitful.
a month ago0
Herman's garage is a great place to get work done on your vehicle and friendly environment!!!
a month ago0
Took my 01 Yukon there to have it diagnosed was told it was the transfer case so I purchased on for a buddy for $150 took it to Dave at Herman's next day he says it not the transfer case it's your transmission so I then spend another $600 on the transmission he has my car two weeks and then I pick it up and it's shifting hard I called to let him know he said that the computer needs to relearn the new transmission I left it at that then about a week later I'm driving down the interstate and my transmission line comes off sprays fluid everywhere I then have it towed back to Herman's he then tells me it's not his fault and I will need to pay an additional $160 to get the line put on and And more fluid so I pay it fast forward to now my transmission is shot and I'm now paying someone to rebuild it took it out only to realize it's not even the transmission I bought and took to Herman's it's a junk yard one with yellow junk yard markings and mechanic says that the line Dave replaced is still leaking and bolts are missing and the job was not done correctly I contacted Dave at Herman's garage to talk about these issues he was extremely rude to me and call me a liar and said it was not his problem and then hung up the phone on me please don't take you vehicle to Herman's they are crooked and do horrible work and do not stand behind their work
9 months ago0
Herman is still in there working 30 years after most people have retired. He is a legend and the work the guys do there is second to none.
2 years ago0
They did a great job and did it in a timely manner. Definitely worth what I paid and will use their services again if needed.
4 years ago