Bill's Glass Services

Never returned my phone call. Drove by and I'm not sure this place is even in business anymore.

Midas

Despite the bad reviews, I was pleasantly  surprised with the customer service. The guys were nice and straight to the point about pricing. The Black Friday  deal was buy two tires get two tires for free with an alignment. Luckily, the tires I needed were eligible  for the deal, ending total around $500. They also did a complete  inspection that was free with the service. However, everything  took longer than expected, about 3 hours, and at one point, the guy working on my vehicle  was eating chips and drinking the crumbs.  Next time, I'll just drop my vehicle  off rather than waiting but I did get  free coffee.. the alignment  and tires are good !

Our Jeep is 21 years old. The front brakes are original to the car. They needed extensive replacement work. We also needed an oil change. The details of the work needed was explained to us clearly and we were given a written estimate. In addition, the work took all afternoon and the employees stayed after 6 pm to complete the repair.

We appreciate that this location also honored our military family with a military discount for the work.  The rear brakes also need to be done. We will return to this location next month for that work, as well.

We have 4 cars and 3 of them have been to this location for muffler replacement and brake work. We have been very pleased with the work performed. We would recommend this Midas location for quality auto repair.

Thank you to Tom, and the mechanics for taking good care of us today.

Thain the manager was awesome. I felt bad cause I'm exhausted today and not really in the right head space for small talk. But even so, I appreciated his energy and excellent customer service. Would highly recommend

First time going here. Had an oil change done here. Prices were really high. They offered a coupon, but it wasn't worth it. Wasn't happy about it at all. I don't even want to give it a one star. I'd rather give no stars.

These guys really know a thing or two about exhaust work!! My check engine light came on and they read it and did their diagnostics for me and found that I needed to get a new direct fit catalytic converter put in. I was worried about price but they gave me a slam dunk price. Thank you Thain and Shane for taking the time to explain everything and thank you to the technician who performed the work!!! I think his name was Payton or something like that. I truly recommend these guys. Best in the business for sure!!

Big O Tires

Timely service with a clean and comfortable facility while you wait. The staff provided regular updates and I had an oil change and mount, balanced and installed 4 new tires all within 1 hour!  Welcoming from the time I walked in and great prices for quality work. I will be a lifetime customer!! Great job Big O Tires! Fantastic team supporting all of our automotive needs.

Took my car in for two new tires, oil change, brake inspection, and wheel alignment after getting confirmation of appointment online.  Very professional and timely throughout the entire process, which is greatly appreciated.  I’ll be a returning customer, for sure.

I wasn't thrilled by the end of my 3.5 hour stay. I've been here previously with my husband. A couple of our friends have gone here as well, so I figured why not. They also had the specific tires I wanted.

The manager was very polite. The technician was also friendly. They broke a few of the studs off and I was told I'd have to pay for it, without a choice to go anywhere else, because, you can't drive your car without those. They also left some oily fingerprints on my car. The whole ordeal was just a bit ridiculous and it took significantly longer than expected.

I also didn't get the military discount when they said they have one 🤷🏽‍♀️

Just recently was my first time having my vehicle serviced at Big O Tires for an oil change. Immediately once I walked through the door I was greeted by Paul at the front desk and he provided excellent costumer service. The Mechanic's were great and had me back on the road. I would highly recommend.

They were slow and was able to get my wife's car in right away for 4 new tires and an alignment. Store manager and Ben were very helpful in tire selection and options. Will be back for more services and tires when the time arises. About an hour for all my work in a comfortable cool friendly environment. Keep up the good work!

Best shop in La Grange! Honest and fair. Went in because of tire damage. They fixed it and sent me on my way at no charge. Also have previously gotten my oil changed and tires rotated here and had great experiences with that, too! Will be back and definitely recommend.

4 new tires on jeep  with alignment completed in under 2 hours! So much improvement compared to getting overcharged by Firestone , Clinton hwy location!!! Big O stood by their advertised sale price for tires and I went home happy, enjoying the smooth ride of new rubber under me 🚘⭐🌟⭐

Stopped in during our vacation for a tire that was going low on air.  Got us in and out quickly and then didn't charge us a dime!  Very nice people and great service.   Thanks you Big O!

Had an issue with my valve stems that the dealership couldn't fix. Josh took it in and a couple hours later had all stems replaced and holding air.
4 years later they helped me out in a huge way again. Derek answered when I called to tell him that our new SUV had a flat and we were getting ready to leave town. He said you get up here in 15 minutes I'll have you out the door quick. I got there in about 20 minutes and he had me back on the road in about 20 minutes. He had no idea, I just received word that my father passed away and we were heading up to the funeral. Thanks again Big O Lagrange, KY. Derek, thank you.

Honest and dependable. We rely on Big O's competent and professional staff with many of our cars maintenance needs. Very happy customers.

RNR Tire Express

I stopped in today on my lunch hour to see about setting up an appointment to have a tire looked after I explained that I had a tire that kept losing air.  The gentleman that waited on me was very pleasant and professional.  After checking their schedule for the day, it wasn't looking promising that I would be able to get in real soon. He asked me if I had some time now and he would check to see if maybe someone was available to look at really quick.  They took my vehicle back and found I had a nail in the tire and repaired it and had me back on the road so quickly that I still made it back to the office before my lunch hour had concluded.  I know I was lucky and that it doesn't always happen that way, but it worked out for me today. I could not more grateful or impressed with the effort, service and courtesy shown to me today.  I will definitively be recommending this business. They have earned my business for any future repairs I might need.

Nice new building.  Plenty of quality rims and tires in stock.  They offer weekly,  bi weekly, and monthly financing. Friendly and knowledgeable service technicians with great customer service.  They took care of a rim and tire issue I had.  They also do more than just rims and tires.  I highly recommend taking your vehicle to this facility.

First time going to RNR in Battle Creek, clearly they are a customer service oriented business! Everyone is friendly and very helpful. Got my tires mounted, balanced and got me back on the road quick. Highly recommend stopping by for your tire needs! Thanks Rachel for a great experience!!

I stopped in there today for the first time, because I had low air in 3 tires. The young man at the desk in the lobby was great!! Very polite, and professional...even has a great sense of humor. He, himself, filled all my tires back to where they were supposed to be. Was very pleased with the customer service I received.  I'll be back!!

This was my first experience at the store in Battle Creek. I was greeted by the team member. He asked about my issue (A large screw in the tire) and, even carried the tire from my car inside to be repaired. It was taken care of in a timely manner and now: their great customer service has earned them a new customer.

Glass Doctor of Battle Creek, MI

I would use again and recommend in a heartbeat. Noon appointment and I arrived a few minutes early for a star on my windshield. Fixed and out the door by 12:11 PM. Wonderful to deal with.

We needed someone the next day and got it! The guy was there at on time actually earlier than we thought but that was perfect! We have some indoor/outdoor cats who are overly friendly especially the one who love vehicles and my cat was totally all over and he didn't seem to care a bit! I was just hoping they didn't bother him in anyway and he did not seem bothered a but! He was very honest with us and the windshield looks great! The prices was way cheaper than other in our area! We will be using this place again for our truck. Thank you!

Waited on another company for over a month, still not installed. Other company canceled on me twice. I asked for a quote from Glass Doctor online Wednesday night, got quote Thursday morning via text, scheduled, and installed Friday afternoon. Quick service AND saved over $80 compared to other place with a discount. Martin was quick and polite. Great tech. Took less than 30 minutes. Definitely would recommend again.

Great deal! Would definitely recommend, he did a great job for the price on my vw golf. I'm completely happy with the quality, price and time frame.

I had my appointment scheduled between 3 and 5pm yesterday. He called slightly after 3 and was in my driveway, only took him about 30 minutes to replace my front windshield. Great pricing, great service, very happy customer! 😊

The owner was Wonderful explaining everything to me. The prices were great. It took no time at all to put my brakepads  rotors and clean the lines for me. The guy's in the shop also showed me how bad the rotors and pads were.  Great experience definitely recommend.

I buy a 3-year coverage $180 for alignment on my previous vehicle and unfortunately I wrecked that vehicle and I get one alignment done out of the 3yr on previous car but they can't transfer the rest of that policy or refund the difference to me towards my new car. RIP OFF MONEY GRABBERS.. PEOPLE READ THROUGH THE REVIEWS BEFORE YOU PURCHASE ANY TYPE OF SERVICE FROM THESE BOZOS

Big O tires don't answer the phone or return calls. Very disappointed in this company. Should avoid. I will not be returning.

This past weekend after getting serviced recently (Tire rotation, balance and alignment)  I lost a wheel and almost a second rear tire on I-65. Not the way I wanted to spend my 23rd wedding anniversary. 4 hours stuck on freeway, $500 dollars after, a tow, hotel and 16 hour wait. Guess I should be glad my wife and I are alive.

Damaged my wheels!!! BIG O LIARS!! (They claim I waited weeks in owners response until contacting them. This is completely false! I came up the next business day and talked to both managers ERIC & ANGEL they both informed me they would fix this mistake for me. They lied to my face and the owner lied on his reply!)DO NOT TRUST THIS COMPANY! BIG O LIARS! Gave this incompetent company the simple task of putting new tires on my wheels. (Oct 25 2022) when I picked up my truck the front driver tire was very visibly flat. Had to drive to a bay to get all 4 tires inflated In rain to the proper psi. The tech that performed this task asked me what the proper psi was???? I had to get out of my truck while it was raining to read the tire wall  to tell a “tech” what the proper psi is. Ridiculous. As I was pulling out I noticed my hood bouncing. I did not come in for anything mechanical there was no reason to pop my hood yet it had been tampered with. If I hadn’t noticed my flat tires they would’ve let me drive out on them with a hood that could fly up as well. I get home wait for the rain to go away and inspect my wheels. First thing I noticed was a broken hub cap with 1 screw in it. It requires 3. As I further inspect my wheels I notice uniform scratch marks across all my wheels. I come back to this establishment to discuss the damage that occurred at shop. I was reassured by managers ERIC AND ANGEL that they would take care of this mistake. I would have to leave them my truck for a day so “their wheel guy could repaint  them” I had several appointments cancelled and rescheduled because apparently their wheel guy is mobile and can’t paint in the rain. ANGEL reassured me that I would be taken care of and that my wheels would be painted and my center cap would be replaced.ANGEL set up my most recent appointment (April 11, 2023). Dropped my truck off to get wheels painted. Had to call to check the status.  I spoke with JOHN and was informed by him that there was no possible way the uniform scratches happened at the shop. I guess they just magically got scratched right at the same time BIG O TIRES mounted my new tires. For 6 months ERIC AND ANGEL have promised to resolve my issue.They have LIED. Thought when I dropped my truck off today(April 11)that everything would be resolved. Received no phone call to update me on the situation. When I called to check the status is when I was informed that they essentially have lied and led me on for 6 months and that my wheels will not be fixed. If you value your vehicle and customer service I highly advise you go to another tire shop.
None of the owners claims in response are true. I had the truck there the next business day and ERIC& ANGEL took pictures of my wheels and submitted a damage report. They assured me they would fix their mistakes. This company has lied and lead me on for months.IF THE OWNER CARES ENOUGH I KNOW THEY COULD PULL UP THE REPORT! BIG O LIARS!!!

I brought my truck in for a tire repair and Big O Tires hooked me like an Alaskan bear hooks its  claws in salmon. Big O Tires has only treated me  right. Everyone I have met from the from desk through the shop has been Uber knowledgeable about vehicles and vehicle repair.

I always leave feeling I underpaid and was over served.

I called to verify the details of the payment plans and D’ answered and helped me out! When I got there he made things go very smoothly and my tires were on and I was out in an hour and a half! Excellent service, great people to work with! Definitely recommend both D’ and R n R Tire Express! Also they have the top of the line tires! And I’m going back for wheels/rims real soon!

I had a wonderful experience. Darin was a big help throughout the entire process! I wouldn’t go anywhere else. All smiles this way!

Mrs. Kira is a great and sweet lady and took care of all my needs.  The service here is top notch.

All I can say is when you come to visit, don’t talk to anybody else BUT MONICA! SHE DID PHENOMENAL, she provided WONDERFUL customer service AND care, she’s relatable and will DEFINITELY help get you set up the RIGHT WAY!!!!! My job doesn’t pay much and she still was able to provide me with something stylish yet AFFORDABLE! STOP PLAYING AND ASK FOR MO’ !!!!

What great customer service. What great people. Never has doing business been so simple and completely comfortable. I recommend this company and Monique and the loan verification lady were so friendly. I recommend them. 10 starts

I brought two tires in to be put on while the other two were delayed in shipping to be mounted, along with an alignment. I was told a cost of the two tire installation and alignment ahead of time, and was charged an extra ten at the time or payment because they were low profile (which was completely understandable). However, while they were installing the tires, they apparently cut/damaged the valve stem while mounting one and for whatever reason, did not think it would matter since the wheel has two valve stems and did not tell me. My tire pressure kept dropping on my way home and I had to return to the shop and that's when they said they had damaged the valve stem, and they would replace it for free. I come back two days later with the other two tires and when it comes time to pay, I am charged even more this time for the installation of the other two tires. When I inquired about it at the time of payment, the man told me that they had to charge me that much because it was low profile. And I explained that I had heard that same thing from the other man on my previous visit and he continues to tell me that they actually should have charged me even more on the previous visit and this one so I should be happy.  It seems they have no set price if they think they can take advantage of you. I even asked for a receipt like the one I received on the initial visit (a printed itemized statement) and the only thing I was allowed to have was the crumpled up work order he had tossed into the trash.  I had to wait for over an hour just for them to get to my car even with an early morning appointment, which would have been OK given the fact that the shop seemed busy both visits; however, being lied to and overcharged and not given a proper receipt to keep for my records and to also see exactly what I'm being charged for, is unacceptable.

I was told it would be an hour wait for new tires, alignment, and an oil change. I was there for over 2.5 hours.
I tried to use my BigOTires Credit Card for the 6 months 0% interest that they offer and they kept saying it was declined and I had to use a different payment method. They had charged my CreditCard FOUR times along with my other payment (A total of FIVE payments!!) I went to address the issue the next day, and Richard did help me get the charges on my BigO Card cancelled, but that doesn’t make up for the fact that I now have to pay the interest for my other card that I shouldn’t have even had to use! On top of it all, they gave me the wrong tires that I didn’t ask for! Wrong size and different brand! I am very disappointed with the service I was given and will not be returning.

Do not visit this location. I bought two brand new tires in august, and paid for a full alignment for my car. They didn’t do an alignment, my car was worse off than it was when I brought it in, but they assured me that they did an alignment, so I thought maybe something else was wrong. Well I just visited the Shelbyville location today, and got two more tires and an alignment. They bring me a sheet to show me just how out of alignment my tires are, and you can tell 100% that the bardstown location didn’t do an alignment on my car. So, in short, these people charged me for an alignment they didn’t do.

The workers there are great and quick when working on your vehicle! The women upfront are really nice people and care about their customers.

Was told YESTERDAY that they could get my car in and get the tire fixed that day. Took the car and in and they needed to order the tire, understandable. Supposed to get my tire in at 10 today and when it came in they said they couldn’t get it on today. I have to drive my daughter tomorrow with a roofing nail in my tire then come back and sit and hope they get me in tomorrow. Plus the site says they close at 6:00 but at 5:30 no one is answering the phone. We won’t be back.

R B's Body Shop Inc

Matt Tester is AMAZING! Brought in my car for some body work and he was very professional and explained the whole process to me step by step! Cannot recommend this business more! Great service and great prices!

Matt took wonderful care of me and my car. Very informative, professional, explained things very well, friendly, and helpful. Fixed my back bumper up after I was rear ended. I got my car back all clean and shiny like new! I am very impressed by the service!

Matt did a Great job. He has done 3 jobs for us. Great price and in the time frame he said .Thank you Matt

Matt did a phenomenal job repairing the damage to my truck,highly recommend this place!

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