Kia Pedregal

Terrible experience. Salesperson had a terrible attitude and no intention to try to make a sale. Couldn't stand to be there for more than 10 minutes...

The attention is good, they do take care of the cars ok but a bit on the expensive side for service and parts

THEY STEAL YOUR MONEY, THEY ASK YOU FOR AN ADVANCE AND THEY DO NOT REFUND IT AND THEY DO NOT SELL YOU ANY CAR, ALSO THEY MAKE FUN BECAUSE THEY DO NOT RETURN YOUR MONEY, THEY DO NOT BUY AT THE KIA ESPECIALLY PEDREGAL. IF YOU HAVE ALREADY DONE IT, REPORT

Terrible customer service and vehicle maintenance, they constantly change personnel and do not answer calls or hang up on them. We have had to take our car to maintenance due to mechanical problems and on the first occasion they returned it to us after two weeks and investing $20,000 and promising us that it would not fail again, a few days ago we had to take it to maintenance again for the same problem, making sure that the same day they would call us to tell us what the problem was but we did not receive the call, we had to call after a week to find out what was wrong and they only told us that they have not even checked the car. We have tried to call but they do not receive our calls and when someone answers and they direct the call to a manager, the call is hung up.

Toyota Seminuevos

I recently purchased a vehicle from this agency which was delivered to me a couple of weeks ago, and so far so good.
Mainly, I recommend that you go to the advisor Vicente Bautista who, in addition to being friendly and cordial, kept me informed about the purchase process at all times and answered each of the questions I asked regarding the conditions of the vehicle, the documentation that would be delivered to me and all those concerns that one has when buying a car.

The seller Mario is extremely kind, he is a very good person, he looked for solutions to everything I needed, he is a very capable and efficient person

Today, Wednesday, November 25, 2020, I called you at 5:19 p.m., to request information about a van and the guy who served me, was quite despot, he did not give me the information I requested, I keep calling him ma'am, when he still I'm not. Apart from everything he hung up the call on me !!
THE STAFF HAVE NO IDEA ABOUT CUSTOMER SERVICE!!! POOR ATTENTION, THEY ARE ASCO!!!
😠😠

We arrived and there was no one to attend, until after 5 minutes, and it was someone very friendly but new

PICACHO AUTOMOTIVE GROUP, S.A. DE C.V.

Nice and good service from the sales people

Volkswagen MHA S.A. DE C.V.

Sometimes you find the pieces you are looking for, sometimes you don't

Great car services here and friendly sales staffs

Terrible service from the agency, I went to buy my car months ago and first a male sales manager helped me and he took care of me very well and I left him an advance on my car, they didn't get it and when I went to see me another very good manager took care of me. good way telling me that it had not yet arrived, after weeks, I went again and another new sales manager treated me in a very good way and she explained to me again about my car, the issue is that now I went again and no longer They have a manager and the person in charge who they say is the general manager does not come out to show his face and is never there. And my salesman told me that this man was never going to help me. I asked to speak to someone else and he told me that all the managers were leaving because they were not paid, I want to know what is happening with the delivery of my car, it has been many months and no one is doing anything.

Terrible service, they have an opening schedule for spare parts from 8:30 onwards and they do not comply with it because they are wasting time on the phone with their chat, it is better that they update their schedules so that they can attend when they want. 😡

Nissan Tlaxcala

Excellent service and very good attention from your staff

Very good attention and excellent service. Sufficient information, very attentive staff.

Excellent service, the sales advisors are very friendly, they resolved all my doubts and without a doubt they convinced me.
It is one of the few car agencies that gives you decent treatment.

The attention from the advisors is great, I arrived with many doubts and they helped me resolve them, 10/10

Excellent service, I really liked the attention they gave me.

Honda Motocentro Perisur

I have an Africa Twin from the US.  Marin did a great job on my oil change for a reasonable price, helping me out even though I did not have an appointment.  Furthermore, he helped find bolts that worked on my bike despite not having the original parts in stock, and replaced my cracked mirror.  Marin also washed the bike and oiled the chain.  I am *very* happy with the service.

Good attention, good motorcycles, but if you pay by card you have to wait for the payment to arrive (it takes 3 days) and if it is months without interest they charge you a somewhat high commission (18%).

Almost everything is fine, but the parts take a long time to arrive and the workshop is overworked.

Volkswagen Coapa

Nice service though they lacked in follow up. They never called me back

I recommend that you ask for Raul in the new car area, he gives extraordinary attention. Highly recommended. In the service area I would give it 4 stars.

Good service, they handle your purchasing process very well and are quick when it comes to processing license plates, etc.

Good attention, I went to the Tiguan presentation, only there are few parking spaces and they do not sell spare parts

Toyota MX1

Toyota Coapa

Compared to other Toyota dealers they have a better customer service both pre and after sales, for the rutine check up every half a year the employees are nice, service oriented and ready to answer any questions with patience. They seem to have good logistics with appointments.  Bravo for them so far.

The best Toyota dealership in town. David Dominguez the best service manager.

The people who works in service area doesn't have the idea at all of the service for the sunroof.

Planta General Motors

opinion about your products that they release, I have a 2022 Aveo which had suspension failures twice. They have checked it at agencies and it continues to make horrible noises. Second detail, the battery burned out. I have had the car for 6 months and you do not release the warranty to the agency. many obstacles do things well gentlemen that is why your brand is discredited

Hello, good afternoon, could you give me a contact or email of the person who purchases indirect products in order to be able to send my cover letter, Mayser Grupo Empresarial contacted me.

Thank you.

BE CAREFUL, I bought a 7-passenger Premier Captiva, they offered me a performance of 12.2 km/L city/18.6 highway/14.5 combined*

to which it performs in various driving conditions 5.5. kms. per liter EYE

THE PHONE NUMBER DOES NOT EXIST, THE INFORMATION PROVIDED IS WRONG.

Be careful not to buy anything they offer you over the phone there, through online payment.
They steal your money. Through bad experience I tell you and then you report to GM and they act stupid because they deny knowing the guy.
The page is found on Google and says plant, it has a telephone number for you to contact and from there be careful because the scam comes

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