Volkswagen Automotive Dealership

excellent service and customer care. very well managed processes

Excellent service from everyone, especially my advisor Amado Camargo who always advises you very well and is attentive to what you leave your vehicle for service.

Seminuevos Toyota

Honda Miramontes (cowherd branch)

No one come to hep us me and my Dad went there to check the vehicles but really we walk in/out and none came to us neither a guard

It does not exist, the Honda company changed locations. :-(

The Honda advisors are inattentive and unprofessional, none of them wanted to assist me, and since there are several dealers who were encouraged to do so, it's a shame that these types of people work in customer service. Definitely do not recommend, go somewhere else.

They have good service, there is a variety of cars, there is something for all budgets. You leave satisfied if you got what you were looking for.

VW Tepepan

The service was good and Mr. Eduardo León were very kind during the service of my car.

THE PURCHASE OF MY CAR WAS VERY FAST AND I HAD MANY DOUBTS AND THANKS TO THE ADVISOR THAT MISS GABY NADER ASSISTED ME FOR HER ATTENTION AND PATIENCE.

My experience, in general, was good. The seller Erik Valdez's treatment was quite cordial and efficient, as he made an effort to get the car I needed, as quickly as possible and at a good price. The only thing that was needed was greater efficiency in the timely delivery of the car, which took a day longer than expected. Otherwise, the service was quite good and, from what I could see, the agency has a good number of pre-owned cars in good condition.

ANDRADE TEPEPAN Ford

it's been an odyssey to buy my car there... I will not go back. and the new car has certain deficiencies, so in order to get them fixed they will charge me... never heard of such a thing!

Excellent service for Cars and SUVs, the service advisor is committed to customer and worried about the safety and good service.

The manager wants to be a show-off but is only extremely useless, I bought a car that they never delivered, we sued with PROFECO, very incompetent

Good service, shipping in time. Qualified assistance.

Tepepan

In October we bought a car and in January they called us about faults in their chips and possible fire. As the months went by we detected many failures in the system. Frankly, we are very sorry for having bought a Chevrolet car, plus they left me without my car for the entire week while they ordered the parts and that was waiting for them to arrive to take my car back and finish working on it.

The agency is quite spacious, however the service is not good. They don't offer even a single water. The delivery of a unit is the most soulless I have ever experienced. No emotion, no bow, no photo, no nothing. As if buying a car was an everyday thing. The facilities are good but the attitude does not leave you wanting to return.

Excellent service and I really liked some new and renewed versions of cars

There is not much space to park, but if you go at a suitable time it is great, they take good care of you

Toyota Tepepan

Attentive staff, but it's useless when they do it wrong.
I took my car in after an accident and when they delivered it to me, it was all scratched. I don't know how they washed it, they left it in very bad condition. Even the part they had changed was scratched.
Obviously I didn't accept it and they asked me to come back days later. When I went again, the same part was damaged again, now they had blown off part of it with the polisher.
Furthermore, the car was dirty and since they "polished" it, it had cream everywhere, even on the interior.
I don't know how their "quality control" works, but it is unfortunate that you call a customer to tell them that their vehicle is ready, when they have not even checked it to see if it is being delivered in optimal conditions.
Although in the end they gave me a letter to return later -because they no longer had space to fix it again-, they did not consider that it would be the third time that I would have to leave my car, which implies time and money.

They are very irresponsible, starting with the manager, they don't care about the user's time, they don't serve you and they don't put themselves in the customer's shoes. Not even customer service can solve it for you, no one is responsible. I don't know how Toyota allows them to continue working like this. In conclusion, do not buy there, terrible experience.

Terrible service, the attention is bad and they take too long to deliver the invoices, they make excuses to complete the procedures.

It is a super nice place where everyone is waiting for your visit, first service of the vehicle and I can only say that they have gained a customer. Don't lose that good attitude because that's the only way to build extraordinary experiences!

The advisor who assists us is always very friendly

Honda Insur

They are disgusting people, they put old parts on me in the first service after 3 days, curiously, my pads had half a life of use and it turns out that my sensors began to fail due to wear, the shock absorbers were still fine in theory and curiously, they are already very good and they apply change, the spark plugs and filters were not changed, I go back to the advisor and he tells me that the warranty does not apply, REALLY DO NOT TAKE YOUR CAR THERE IN SEEVICIO, BETTER LOOK FOR ONE OUTSIDE, THEY ARE A DISGUSTING PEOPLE

1. They sold me a car for $399,900, and gave me $44,500 in favor of a car that I gave up. With a discount of $15,000 the loan should have come out to $340,400 since I paid all the insurance and other expenses separately.
2. What a surprise when I realize that the credit I owe is $358,692.62. The additional $18,292.62? Supposedly due to insurance (which I already paid for) and an extended warranty (which I NEVER agreed to).

The financing guy says it's the sales agent's fault and she says it's the financing guy's fault.

Totally, they robbed me.

I already reported this agency to PROFECO.

Terrible service, they make you go, they keep you for hours and then they tell you we are not buying but we are selling to you.
Absurd

Excellent attention from the warranty area, always attentive and part change by call and everything is excellent.

From the outset they tell me that the car has an accident without seeing it.
Then it takes 3 weeks for the warranty part.
Then they are wrong to say that the car is in minutes and it is a day and a half.
that is NOT service

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