BBVA

The ATM is always out of order. Either it is turned off or at this time we cannot assist you. A shame.

The worst cashier I have ever seen. The girl is rude.

This cashier is a disgrace. A bank like BBVA cannot have ATMs without money to give to its clients. It's really embarrassing and will surely cause me to change banks but quickly.

There is NEVER money in this ATM. What a shame and there are no more ATMs in this neighborhood and on top of that they are removing more and more branches. I'm changing banks but now, I can't trust them anymore, they always fail me.

Attention is correct, although I don't like that now I have to deposit my money via ATM, as I did it once and my bills were broken... And I'm not an old person that doesn't know how to use the ITC.

Terrible attention, with little desire to work and even avoiding questions, just by saying that look at the application he has settled..... So what's the in-person office for? Horrible attention

In my life I have been treated as unpleasant as the one they have given me in this office, I left crying, they did not want to help me, I called claims and they solved everything and very kindly, I don't know why they put employees in that office with so little desire to work when there are thousands of unemployed.

A real shame how little interest they have in winning a customer. I have never worked with BBVA, and after seeing how they work, I will continue to do so.

Sadly, they talk a lot about their application but their ATMs and offices leave a lot to be desired. You can almost never carry out an operation and only if you charge 1500 euros do they listen to you when they can, I will change to someone else, I recommend sending them to the kk

After waiting 30 minutes I leave without being attended. Disastrous attention, at least 15 people waiting, with one person serving. We customers don't deserve this.

The reception was very good, on the other hand the customer service of the worker who assisted me has been terrible. Lack of professionalism, they should review their manners if they work in front of the public.

Excellent service, punctual according to the time I had reserved. Speed ​​and professionalism in the attention received by Aurora. Of ten

The man who is right when you enter, next to where you take the number, is unpresentable. People like this should not work with the public in a bank.

It depends on the person who serves you, there are very friendly people but there are others who better not touch you.

I am a soldier, I am currently deployed on a mission abroad, my multichannel is blocked, no matter how hard I try, no one helps me, without being able to pay the rent, loans or send money for 5 months, my card is deactivated and they do not offer me any solution, I have to wait until I get to the country, months in Africa where I can't even review my payroll, transfers and collections, the excuse is security, when they are doing me much more damage than they imagine, in June when I return, I will take all my capital to another bank.
The only thing I need is for the damn application to be unlocked, I've been like this for a month and a half now, it's incredible that for some things two pieces of information are requested and for others even my mere presence is required, when I have justified my identity countless times.
As I said, in a few months, I took everything to another bank.
I have already made a few calls to this office and I always get call forwarding.
Greetings.

Antonia and the other worker are very attentive but the gentleman who is working does not have good customer service.
Once on the phone he hung up on me without finishing explaining a problem he was having and also in the physical office he treats people with reluctance, as if we knew everything without providing help. I understand that there are fewer and fewer staff in the offices but that does not exempt us from having good customer service because it is not the client's problem.

Very poorly attended to by a worker, and with an arrogant and humiliating attitude

For the use they give to the phone, they could remove it from the branch.

An office where its workers are incompetent.
The man at one of the tables did not have the decency to attend, help and speak respectfully to my 75-year-old grandmother when the office was empty.
Along with the director, who was told about the case and in addition to not solving the problem for us, and answering us in bad ways, she did not even want to give us a complaint sheet.
If you are not trained to face the public, you better stay in your homes, scoundrels.
Without a doubt, we will open a claim in another way and cancel all our accounts.

Bradesco

Banco Bradesco - Agência 0716

Worst managers, the elderly and people with special priorities (disabled and special people) stand in line outside to wait for service. After waiting in line for 2 or 3 hours, they enter and receive the password to wait again for a new queue.
Total disregard.

Agency ok, honestly I rarely go to the branch for service but the times I went it was very quiet, of course a long waiting time is normal in any bank branch.

Terrible, worst bank to open an account, I definitely don't recommend it, absurd fees, precarious service and a lot of unnecessary bureaucracy, for everything you have to spend 3 hours in a queue, they give almost no support to customers, a humiliation.

I don't like this bank, the service is very bad.
Thankfully, there are digital banks today.

Banco Itaú - Agência 7862

In the middle of Monday ONE employee just serving a huge line of people. Lack of respect, do you think we can take the WHOLE day to resolve something at the bank?

Terrible service, one hour to receive a password and another hour for service. Few employees, and lack of organization in distributing passwords and welcoming customers.

I suggest that they remove the people who are queuing on the sidewalks exposed to the sun, dust, robberies, etc. That they organize space inside the bank, so that we have a better waiting place, for all ages.

Little space for customers, the street is crowded with people as the sidewalk is full of elderly people on the sidewalks waiting to be served in the huge priority queue

not even the guard comes close to give information, and the telephone agent never manages to speak.

Banco Bradesco - Agência 5366

disorganized, people have to guess how their service works

Horrible place, I spent more than an hour standing in line to get in, and I'm pregnant. I think I would need a sign so they can see I'm a priority. Terrible service, people die in line and are not served. A shame for Bebribe.

I have great admiration for this Banco Bradesco, I have always received very good service and the employees are attentive and kind, there is no discrimination, I want to congratulate the managers of this great company and especially my Banco Bradesco and Bradesco de Beberibe, I hope it gets better and better, May God bless you always.

Disorganized place with completely uneducated and arrogant professionals. Terrible!

Agency with a cashier, horrible to need this agency. There are only three ATMs, sometimes only one works. Poor people of Beberibe, to be neglected in this way!.

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