Banco Bradesco - Agência 5792

BBVA

I took a friend to open an account that they didn't want anywhere else, the treatment was 10, Icíar was SUPER friendly, human, pleasant, and I would continue saying good things about her, the colleague who answered me on the phone was also super friendly, 100% recommended, thank you for the deal.

They have not wanted to pay me a promissory note with the excuse that when it comes to scanning my DNI, the scanner cannot read the DNI chip. What will the chip have to do to scan a document? I have gone to another branch and have not had any problems. It shows that they have incompetent people working.

Always with changes for companies. Fast and friendly treatment.

The treatment of the counter staff is deplorable and that of the director is not much better. Of course it is worth walking around a bit and opening the account at another branch just to not have to deal with them.

What a treat from the man at the window... Unfortunate

I have had an account here for years but with the passage of time I believe that the situation has gotten worse.

The checkout service has become very restrictive (especially for non-customers).

I went to the office to ask for information about savings plans, deposits, funds, etc., but since they did not have an assigned manager, they could not give me an appointment with a person, and they told me to call a telephone number. In other entities, if you go to the office to ask for information, they give you an appointment so that a manager can explain it to you in detail.

The app is the only good thing there is, with a fairly efficient interface and operation.

They discriminate against non-customers. I went to make a deposit and despite arriving before other people who were clients, they did not attend me for that reason and gave their clients passage, because I could spend the whole morning watching how other people who arrived after me were attended to while I would continue waiting . Of course, with that policy I will never become a customer.

I've been waiting for more than a week for them to call me to make an appointment with a manager... What in another entity you solve in less than a week, here you need at least a month...

Of course, at all times they will try to get you to do all the procedures online and then charge you a management fee.

Unlike the worst entities I have seen, as soon as I can I take out all the products I have from there

Like the rest of the BBVA offices, or even worse since it is the central office, terrible service. Cashier service only until 10.30, one of the two stalls closed, the other more than 15 min. with the same customer, when what is expected of a cashier is a fast service, it is also bad for not having a priority cashier service for businesses, even during a defined hour.

THEY NEVER PICK UP THE PHONE. They should have a common client management protocol, since the managers tell you one thing and the directors, Amaia and Miguel, tell you a completely different one. When the director is not there, there should be a responsible person, since the director of the contigo does not assume any responsibility. Terrible customer service!

Give me the buenardo code from the nashee box idoo safe opa, nashheeee

It has been closed for the entire month of August, the ATM has not been cleaned since then, with glasses, plastic bottles, some piss, papers, it smells horrible, and the ATM works when it wants to, it is shameful to have a bank in these conditions

Every summer the same story, office closed and the ATM that works one day on and 5 days off, you have to go to Dato Street to be able to do any business at the ATM. Today I went and the ATM didn't work AGAIN!!!! The service of this branch is painful year after year.

A 10 for the staff of this BBVA branch on Heraclio Fournier street. And today, since this branch was closed, I went to the branch on Dato street. The person who attended me was Conchi, whom I thank for her treatment and Of course I give it another 10.
Many thanks to these workers.
And I hope that someone appreciates if I work, I'm already doing it.

With attention like the one they give here is how clients are attracted. Unbeatable treatment. A 10 for this branch

Disastrous. Almost every weekend the ATM for notebooks doesn't work. Today they had it turned off. But they continue to charge you the commissions. Invest more in maintenance

Excellent atention.
Professionals who advise and advise you.

Apart from the cashier, everyone else is unpresentable.
Cocky, arrogant. They laugh in your face as if you were stupid when you have spent half your life in the bank.
Not recommended even to the worst enemy.

It is a real shame that I have been calling this office all week to solve a problem and I don't know how to answer the phone, I think that with the commissions they charge us they would have enough to put staff to answer the phone.

I am not a customer nor will I be, I went to do some business and the person who attends is a bit lazy, first he shoots and then he asks, very rude and on top of that he fails and I couldn't forgive him, bad bank.

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