Starbucks

Lack of place where to seat and rude baristas and servers. Long wait and they divided our order into two or they just forgot to make the other java

A great place to have a coffee, a good atmosphere to work and chat with friends. Good service and food.

📍Location: this is a very good and centric location, you can just relax a bit here and walk to the main street Paseo de Gracia.
😋 Taste: Typical Starbucks coffee ☕️. They are good 👍 and croissants are always fresh. So you can try them.
💸 Price: Well Starbucks is really very expensive, you can go to similar places for less.
✨ Service: Service is good, organized and fast. People working there is nice 😊
🏬 Interior: it’s a very good place inside and also outside. Inside you’ll find the typical Starbuck store with some sofa, shared tables, etc

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I have asked for a filtered coffee but they don't have !!! They said its need 30 minutes to prepare it! Its the first time I faced this in Starbucks branches across all the world 😂

Cozy space in a centric location, with local food like Spanish ham sandwiches, and the usual offer of drinks, including non-dairy options & things like matcha latte.

Wi-Fi works nice.

I am a big fan of Starbucks but this one total fail this morning. They sold me at least one day old or even older chocolate croissant hard as a rock, they didn’t warm up ham and cheese sandwich, and barely could taste the coffee on my latte. The worst it was a take away order so I couldn’t  go back and complaint to get a new order! Lesson learn go local while visiting Barcelona!

We order a coffee and food and by the end of the order we get nothing cz they visa machines doesn’t worked contactless or Apple pay soo then they kicked us out so rude because we hadn’t our physical card with us as we don’t even use them anymore 🤷🏻‍♂️ I’m so mad end felt shame !
They didn’t even tried for solution

Good place to have a coffee. Very close to metro stop universitat and not far from plaça Catalunya. The service I received was top notch

Elegant staff and a nice place
I like the view of this Starbucks to "Placa Universitat"

My bags included IPad Pro, passport, iPhone, and personal belongings has been stolen in this Starbucks on 26 December which was today at noon. It was a weird experience, I went to the toilet for 1 minutes why when the stuffs took away my coffee and my razor on the table in meantime they didn’t see a man stolen my bags? So weird places, and only the police can see the monitor but the police are not helpful in Barcelona. Be careful when you having coffee in this store.

Only complaint that is a Sunday in a very busy location with one barista and one cashier!

The Starbucks Coffee experience was delightful. The seating was remarkably comfortable, and the entrance and location were spot on for convenience. The staff exhibited professionalism, ensuring a smooth and quick service. The cleanliness of the establishment was impressive. Overall, a good visit!

📍Location: Just in the center of Barcelona! Amazing location, close to everything
😋 Taste: We’ve tried some croissants and lemon pastis. All were good 👍
💸 Price: Always expensive 👋😅 compared to similar cute places
✨ Service: as expected. Fast and good.
🏬 Interior: It’s a hugeeee place! That’s very good. They even have an elevator 🛗

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Decent coffee, good service, great environment for a meeting or working from home.

It's very dirty. It's a nasty place to be 👎🏼

This spot is perfect for a quick drink. While it's often bustling with patrons, the efficient service keeps things moving smoothly. The atmosphere is lively, making it a great place to socialize and enjoy a drink. Whether you're in a rush or looking for a vibrant hangout, this place strikes the right balance between quick service and a lively ambiance, making it a favorite among locals and visitors alike.

I have not received worse customer service in a long time. I got the jam thrown at my plate because I asked for it as it wasn’t given to me with my order. The young girl was shockingly rude and ignorant that I was blown away. How dare I ask for my order to be complete??!?!?! Only one there with a smile was the manager, who was empathetic when I asked to speak to her. I barely ever write reviews but had to for this one as I’ve never received this kind of service anywhere before. Shocking. Ruined my morning.

Not the best Starbucks, staff a bit confused and slow, bathrooms very dirty, need to improve guys, wake up. Three stars because I am generous and hardly give lower ratings.

Accidentally left important property at the cafe, and the cafe repeatedly rudely brushed me off and hung up on me without saying bye when I tried to contact them and ask if they had it. I never got a yes or no answer, and had to travel back to the cafe in order to find out it was there.

This is the starbuck store where u need to hug ur backpack while having your drinks. 😂😅 (read the previous reviews and some backpack get stolen and make me understand y there is a police around. I saw one of the staff walked over and advise the customer as well) Other than that I find this store the staff is friendly. It's a international chain store so I would not expect much service from them. They even doing some upsell to me and the deal is really good. The even let me taste the coffee, explain some of the bean they are selling before decide to buy it.  👍👍

Central location on two floors. Toilets are in the ground floor. The service can be more friendly. The interior design is ok. And the drinks and food has Starbucks well known quality

There was a hair on the cheese cake. I ordered an ice mocha but it was warm, it wasn’t completely iced, and it doesn’t taste like mocha, it tastes more like a plain coffee… Very disappointed :(

Good location for the Starbucks with a good amount of seating on the ground and upper level - no problem find seats when the store was busy

In terms of service, I was very disappointed with the Starbucks experience of this store today. Something that I have requested many times from other Starbucks stores in Spain and other countries, seemed to be an issue at this particular store.

The quality of drinks was on par with other stores.

The service provided today by the barista (24 oct - 11:32 order) was very bad. I asked for a straw and she was very rude like i am ordering from her own bucket. Never seen such a behavior in any Starbucks outside spain!!

Pretty rude barista…. Don’t try and take a sleeve for your cup would be my advice. Bad attitude not needed at that time of the morning. On the positive I skipped the convenience and discovered some amazing local independent coffee houses.

Starbucks is always good, but prices are always expensive. This particulary store is big enough with nice places to sit inside. It's mostly very crowded due to the shopping center.

You can be inside and they also have a terrace. It’s particularly crowded on Saturdays mornings.

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A Starbucks located in the Glòries mall.  They have tables inside and outside in a large area with tables under the awnings, the weather is very pleasant for both food and coffee.  to coffee, you can therefore chosen to give a little break.

I'm very happy with the service I received last Sunday, I ordered a drink blended even when the drink is not normally that way and they did it, also I had a card with some stamps on it and they helped me very politely validated my free drink so I could migrate now to the app.
This is the Starbucks where I've got the best customer service in all Barcelona. Thank you very much guys!

Cute updated Starbucks with a nice range of cakes and sandwiches, friendly staff and places to sit outside, not sure the pin location of the Starbucks is correct though? It’s not in the main central building it’s in the end building.

While this location delivers on the Starbucks formula of fast service, arabica beans and a variety of choices, the service is outstanding. The baristas go after their way to remember your drink and stike a conversation. The interior and layout is grwat for laptop users, with power sockets in every seat and a large built in bench for seating. Price wise, like all Starbucks locations in Spain it is not cheap.

El mejor experiencia que he tenido, mi atendiente Ivy ha sido muy amable y espero volver prontamente! ¡Dales un aumento de sueldo!

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The best customer experience I've had, Ivy, my server was super helpful, I expect to come back soon! Give them a raise!

Very tasty coffee and bakery.
But the place was very dirty, the design is nice and cosy, but not enough staff to clean up after customers. The line to the bathroom was about 10 minutes.
In general - good place, but not suitable for such a large flow of customers as the Rambla

This place is a regular Starbucks! Good service good quality as same as all around the world! You can buy Spain original cups for souvenirs! Especially I found a fresh orange machine! I think you can see the machine everywhere in Spain! I love it so I super enjoyed the super sweet orange juice! Try it and enjoy the town of Madrid!

Restroom door would not lock. Ladies' room out-of-order. Great service! Great coffee!

service was not the best, they took almost 20 minutes to make a frappe, turns out they gave me an iced coffee, i didn’t want to say anything because i had to rush to an appointment. The place was pretty filthy too.

Drink coffee and enjoy view of Arc de Triomf

I feel silly reviewing a Starbucks but they didn’t have the mango dragonfruit refreshers that are literally the big poster and their number one advertisement in the stores. This is not the first time I’ve been to multiple stores in Valencia and here in Barcelona and they all didn’t have it. Also no air conditioning at 32 degrees in summer. This one  has the upstairs closed so there’s only a tiny area downstairs that gets crowded and hot real fast. Why don’t you have drinks you’re literally advertising in the store…
it’s so annoying!

It's very hot, there is no air conditioner, I don't know why I can't go to the second floor, it should be that it hasn't been renovated yet.  It's still delicious, but after a while after I got home, I had a stomachache and diarrhea.  I went to another one before and drank the same and it didn't

Great Starbucks! Excellent and friendly staff who manage to keep the line down despite the heavy foot traffic.

No more vanilla, no more pumpkin, no more oat milk, at 3PM… So half the drinks are out. Nice Job Starbucks

A few days ago Daniella have recommended me my new  favourite drink( Gingerbread latte), she was so kind with me. With a excellent service, I will definitely go back ☺️

Today I had the most wonderful experience!
I was quite asleep and slow, I do admit that it may have been a difficult task to bear me when I was trying to order my drink.
The cashier was so patient and understanding! The Filipina girl that took my order was very patient and recommended me my new favorite drink.
The wait was short, my coffee was made quickly, and it was just perfectly hot and not too sweet.
Thanks to that Filipina girl again for showing me a new favorite!
Will definitely come back!

Jay made our drinks, and he did a wonderful job! I read some of the other reviews from months past, and they've obviously improved their customer service significantly. Great job Jay!

Horrible just horrible!!! Never come here the people working the place are rude and unprofessional. Came in about an hour before closing time and ordered a few drinks. We asked for the bathroom and were told by a barista it was being cleaned, so we were looking at a 10-20 minute wait. We waited..and waited but each time we’d inquire again they would say a few more minutes. Finally the cleaning lady was done but when we came to go use the bathroom we were denied access stating they were closed for the night. No issues if that was their reasoning when we asked the first time rather than string us along making us wait till their closing time. I didn’t want to cause a scene so we just left but just know this is the worst Starbucks Ive ever stepped foot in. In short: rude, lazy and sly people working behind the counter.

Unprofessional, impolite, and rude waiters, we visited before closing by one hour, ordered our drinks, and asked for the bathroom, they answered it needs 20 min to be cleaned, we unfortunately believe them, and waited for it, and when they finished the 20 min cleaning, they informed us, sorry we are closed, you can't use the bathroom, This is disrespectful attitude from the waiters, does deserve zero star if available.
I think what happened is that lazy waiters don't want to do the cleaning after the open hours, and created this way to do the cleaning during the open hours without considering or respecting that some one may be in bad need for a bathroom.
Starbucks vanished from my agenda!

Okey, so.. its starbucks so the most important coffee was not so good

Not intense taste, like flavored water

Brownie was really amazing, one of the best i ve eaten
Cookie good:)

All is well. Todo bien 👌.
A small place in the very center of the city

Always good coffee, friendly atmosphere

they didn't have half the menu

coffee actually wasn't good

everything here is kind of dirty, might be too little staff idk, wouldn't come again.

The Starbucks has a good location directly in the city center. It's on two floors with cosy seatings. The drinks are like in every other Starbucks. They are very delicious but also very pricy. I had a mango dragon fruit shake but it didn't really taste like mango and surprisingly the drink was red.

Myran and Ana were amazing.  So helpful and really made our visit to Barcelona welcoming!  Friendly, friendly and more friendly….

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